PROFILE

 

Twenty six year industry professional with extensive experience in multiple technologies including GPON, RFOG, FTTX, DOCSIS, VOD & TVE.  A creative Services Architect and Operations Manager with strong accomplishments in developing technical solutions that span multiple video delivery systems. 

·  In-depth experience with ground-up IP and RF video technology

·  Effective in Project Management, Network Design and Operation, and System Integration

·  Recognized for success in building teams and developing internal cross-functional relationships

·  Managing multiple vendor relationships

 

PROFESSIONAL EXPERIENCE

 

CINCINNATI BELL, Cincinnati, Ohio2007-2015

 

Services Architect Manager (2011-2015)

Senior Manager–Video Engineering and Planning (2009-2011)

 

·  Engineered and managed deployment of new-to-market IP video solutions.

·  Managed engineering team to handle 600+ major and minor bug resolutions for IPTV network during conversion of Asian product for North American market.

·  Planned engineering functions for capacity and maintenance of master head end locations and 32 remote locations with documented 100% accuracy utilizing KPI’s baseline performance.

·  Developed systems for engineering and capacity monitoring of ad insertion and Video-on-Demand platforms which averaged 5%-10% yearly revenue growth.

·  Managed and reported on approximately $25 million capital allocation yearly.

·  Evaluated customer and marketing video requests weighing ideas versus cost revenue to determine feasibility and architect solutions through project delivery.

·  Presented information as the subject matter expert to improve processes within multiple specialties by evaluating deliverables and improving customer service.

·  Utilized ITIL process to create and improve products and portfolios.

 

Senior Manager–Head end Operations (2007-2009)

 

·  Directed all engineering and operational activities for RF (Cisco and Motorola) including channel maps and additions, capacity, and updates to overall network operations.

·  Managed HFC network design and assisted installation teams on design for all strategic customers (hospitals, college campuses, MDU environments).

·  Led engineering and planning functions for head end as well as 32 remote locations.

·  Managed team of 8 head end technicians who maintained 24/7 on-site support for video services.

·  Directed all maintenance activities including buildings, generators, receivers, and dish farm

·  Submitted FCC compliance reports including head end and OSP proofs of performance and leakage.

·  Managed operating expense budget of $1 million yearly.

 

 

 

PROFESSIONAL EXPERIENCE (Continued)

 

 

CITY OF LEBANON, Lebanon, Ohio1998-2007

(CBT acquired the Telecom division of the City of Lebanon)

 

Telecom Superintendent

 

·  Worked with outside professional services team to build new HFC network for City of Lebanon.

·  Managed all day-to-day head end and OSP activities.

·  Directed head end, plant and residential installation and repair teams.

·  Created standards and policies for all aspects of cable operations.

·  Worked with administration to submit FCC compliance documentation.

·  Collaborated with various groups within the city to create understanding about Telecom team and importance to a municipality.

 

INDEPENDENT BUSINESS OWNER, Cincinnati, Ohio 1997-1998

 

·  Served as construction cabling specialist under contract with Time Warner Cable to handle outside maintenance and repair.

 

VIACOM CABLEVISION, Dayton, Ohio1990-1997

 

·  Various positions including residential installation and repair, OSP Maintenance Technician, RF Design specialist, Construction Foreman & Head End Technician.

 

 

US ARMY 1986-1990

 

·  Multichannel communications technician.

 

 

Training//CERTIFICATIONS//AFFLIATIONs

 

Project Management Certification – Xavier University, Cincinnati, OH

Numerous Management Advancement Certifications – Xavier University, Cincinnati, OH

Cisco DNCS

Motorola DAC

Cisco Digital Head end

GPON Design (Alcatel & Motorola)

DOCSIS 3.0 Design (Motorola & Cisco)

ITIL Foundation, CSI, Service Transition, Service Design, Service Operation

IPTV Concepts (ZTE)

SCTE Member – 15 years