Jason F. Spruill

(610) 639-1170 jasonspruill@gmail.com

 

Possess a high level professional expertise in Sales, Engineering, Project Management and Customer Satisfaction.

 

 

M.B.A. – ManagementJuly 2007

Eastern University  St. David’s, PA 

 

Bachelor of Science – Business ManagementMay 2000

Rutgers UniversityCamden, NJ

 

·   Responsible for the design, scheduling and implementation of reliable Outside Plant network capacity to satisfy the wide range of telecommunications needs of the metropolitan area

·   Work with the Network Planning, Customer Network Engineering (CNE) and the Wholesale and Retail sales channels to develop facility solutions for POTS, ISDN, ADSL, DSn, Ocn and FIOS service requests

·   Engineering of both copper and fiber based networks and associated Remote Terminal electronic equipment such as Next Generation Digital Loop Carrier (NGDLC), SONET multiplexers and ADSL.

·   Proficient in ICGS (engineering and design of FTTP network)

·   Certified as a SME on Verizon Concierge application

·   Knowledge of all processes in the sales cycle of selling FiOS to MDUs

·   Expert at identifying problems in FiOS sales cycle and bringing people together to solve them

·   Strong analytical skills & good at problem solving

·   Vast experience in working with cross-functional teams & a good team player

·   9 years of Network Engineering experience dealing with Broadband and Outside Plant Engineering

 

 

Verizon, Enhanced Communities - April ‘08 – Present

Sales Engineer, Philadelphia, PA

 

·   Acquire signature from property owners of apartment, townhome, and condo communities (MDUs) for Premise Access Licenses (PALs)

·   Serve as technical lead for all functions connected to the FiOS build experience to include formal presentation to external prospects

·   Project manage FiOS network creation meeting critical milestones as committed to clients

·   Serve as a FiOS Subject Matter Expert (SME) for new technologies and application deployments

·   Provide customer issue resolution partnering with cross functional workgroups and client vendors

·   Partner with Construction, I&M, Engineering on feasible solution to fiber ready communities

·   Develop sales strategies to engage the marketplace and take share from the competition

·   Position, sell and support applications services that run on FiOS network (Concierge, HealthSense, Connected Home)

·   Define bulk market opportunities to offer and secure FiOS bulk contracts based on product value

·   Identified as team SME for bulk program Community Channel technology providing support and knowledge to peer team members

 

 

 

 

 

Verizon, Outside Plant Engineering - Nov ‘04 – April ‘08

Engineer-FTTP Design, MDU/ Bucks County, PA

·   Project manage FIOS build of apartment and townhome communities (MDUs)

·   Build new routes from Central Offices to designated areas chosen for FTTP Service

·   Design and draft facility layout for brand new developments and communities

·   Enable MDUs to access our new fiber network through path creation processes and subsequent network design

·   Remain cost effective in the rollout of the new network and adhere to budget considerations

·   Manage relationship between FTTP team and Design team to process requests from both in a manner that provides best results for both parties.

·   Draft and design all assignments in ICGS from the ground up.

Verizon, Outside Plant Engineering - Aug ‘02 – Nov ‘04

Design Engineer, Bucks County, PA

 

·   Produced the detailed work prints and pricing to construction in response to network growth

·   Processed plant rehabilitation requests to improve network conditions 

·   Accountable to analyze reports, select the appropriate solution and order necessary equipment to fill service needs

·   Project managed work orders to a timely resolution to meet customer requirements

·   Manage relationships with construction counterparts and ascertain suitable solutions when encountering facilities management problems in the network

 

Verizon, Outside Plant Engineering - June ‘00 – Aug ‘02

Specialist-SPOC, Lehigh County, PA

 

·   Responsible for fault resolution on DSO service orders that cannot be completed

·   Interfaced with all aspects of the service order process to resolve engineering issues that may be preventing customers from receiving their service in a timely fashion.

·   Provided service to new single home construction where there are 4 lots or less.

·   Verified existing facilities for new service, which include but not limited to ISDN and ADSL

·   Provided assistance to technicians who are on trouble reports as well as filling out appropriate paperwork to maintain our existing databases, which include LFACs, Live Wire, Records Access, AARDWOLF, and ICGS

 

 

·               New Employee Orientation Handbook co-author

·               100% overall attainment in all sales objectives 2008 - present

·               2012 Warehouse of Rewards Winner

·               2012 Verizon Enhanced Communities top sales engineer in overall attainment

·               Member of CITE organization  (Consortium of Information and Telecommunications Executives) which promotes corporate networking and youth outreach programs

·               Member of Verizon’s External Affairs Committee which represents Verizon at community events and provides scholarships and sponsorships to children    

·               Member of DRUM organization (Developmental Roundtable for Upward Mobility)

 

 

·               Proficient in Microsoft Office programs: Word, Power Point, Excel

·               Exposure to internal operating systems include: BDMS, VSS, vRepair, WFA, TIRKS, COEP and CoFEE