KEITH R. VAUGHAN

10492 Jordan Pkwy

Hopewell, Va. 23860

(804)541-3214-H/ (804)691-1269-C

kvon59@hotmail.com

 

 

CLEARANCE – SECRET – 03/10/2012

OBJECTIVE:

To utilize my drive, technical expertise, customer service and professional experience to obtain a position as a Telecommunications Specialist.

SUMMARY OF QULIFICATIONS

I am a Telecommunications Specialist with 35 years in the telecommunications industry. I have experience in the engineering and design, installation, and maintenance of fiber optic/copper voice and data systems in both the private and federal government sectors. Scope of expertise includes writing Engineering Design Proposals, Engineering Change Proposals, and Site Survey Reports. High level of expertise in circuit levels T1 and higher.Able to analyze trouble reports and perform maintenance or provide recommendations for problem correction of telecommunications equipment. Possess the ability to maintain and update telecommunications equipment, circuit prints, drawings and records. Through my career I have had a proven track record in strong teamwork skills and working independently while accomplishing tasks to meet the customer’s needs. My past interaction with the I3MP project makes me highly versed in working with installations, upgrades, and new technologies as it relates to the war fighters mission. Experienced with CAT 3/5 and fiber optic cable installation, fabrication, splicing, termination, and certification. Able to perform all aspects of the job associated with fiber network media, patch panel, cabinets, UTP cabling, crossover cabling, backbone and horizontal cabling. Able to configure and install hubs, switch and preconfigured routers as needed. Can provide support for the cable plant by creating various cables to include CAT5, CAT6 and fiber.

I have a proven record of working on Fort Lee as a Verizon technician and as a Voice and OSP Engineer in my role as a government contractor. I would prove to be a valuable asset as liaison between the government and the local telco companies, telco vendors and telco contractors. I am well versed in OSP, Transport, Switching, Planning, and Conversions.

WORK EXPERIENCE:

 

TTM Inc.( Teksystems) RF Technician III 4/2013 – 07/02/2015 Richmond Va.

·Maintain and record database for equipment and facilities.

·Maintain and repair cellular backhaul equipment and facilities.

·Maintain and update field and facility records.

·Restore service outages.

·Test, configure, install, upgrade and service sites and equipment related to vendor services.

·Train junior technician.

·Responsible for the operation, maintenance, upgrading, and repair for the Richmond backhaul transport network. (Optical, Microwave and copper networks)

 

 

·Analyze trouble reports and perform maintenance provide recommendations for problem correction of telecommunication equipment.

·Works independently and is responsible for complex tasks related to network operations, installation. and/or maintenance of microwave and fiber optic communication systems.

·Expertise in more complex areas of microwave path troubleshooting and analysis.

·Experienced in fiber optic splicing and fault location.

 

SAIC Inc. – Senior Engineer 5/2014- 2/2015 Fredrick MD.

IPNS Inc. – Senior Engineer 9/2013- 12/2013 Prince George Va.

TASC Inc. – (2/2012 – 03/2013) Telecommunications Specialists (Voice and OSP Engineer)

Fredrick Md.

§ Worked on the telecommunications and network infrastructure implementation team from the inception to completion of large upgrades and expansions from legacy voice and data systems to IP Unified Communications. Including VoIP technology and High Availability architecture.

§ Provide Engineering Design guidance to Government program management as it pertains to telephone and network requirements by completing site surveys of existing and new facilities. Documentation gathered during these surveys is used to procure services and equipment in the engineering, installation, quality assurance, and cut over activities of administrative telephone systems at U.S. Army installations..

§ Once the site survey is complete a technical design package (TDP) is developed to provide potential vendors the installations requirements. The TDP is submitted for potential bids from vendors. Once a vendor has been selected the project goes though many step until completion. These steps are documented as being competed by onsite visits and weekly project status reports (PSR). The vendor will state that the equipment is ready to be tested and a system acceptance test is scheduled (SAT). The test insures the installed equipment is operating at the required specifications.

§ Assists with the one or more of the analytical tasks associated with one or more technical areas within the telecom function.

§ Participates in evaluation, implementation and maintenance of existing and emerging telecommunications technologies.

§ Support U.S. Army installations with the following programs: Installation Information Infrastructure Modernization Program (I3MP), Base Relocation and Closure (BRAC) Program, Long Term Life Cycle Support (LTLCS) program. Conducted surveys of all LAN/WAN network voice and OSP applications at Army customer sites.

 

Verizon - (8/2004 – 12/2011) Proactive Preventive Maintenance Technician

Gaithersburg, Maryland

 

§ Served as the lead technician for the conversion of the Nortel switch to voice over ATM in northern Maryland tasked with trouble resolution related to the conversion.

§ Installs and configures wired/wireless Local Area Networks and Wide Area Networks for both dynamic and static Internet Protocol configurations for Fiber Optics (FIOS) activation.

§ Maintains and services network which supports over 5 million residential and commercial accounts.

§ Installs fiber optic service wires (aerial and buried) from serving terminals to demarcation point for residence and business customers covering a 100 mile radius.

§ Trains and provides guidance to field technicians on troubleshooting techniques for Local Area/Wide Area Networks, Nortel telecommunications switching equipment, and software/hardware installs and upgrades.

§ Installs and activates Optical Network Terminals for voice, data, and video services. Maintains and repairs remote and customer premise equipment. Including but not limited to call centers, office complexes, cell sites and other small to large customer premises equipment.

§ Plans and conducts studies and performs technical analysis of telephone communications requirements to repair chronic troubles and installation requirements.

§ Reviews and analyzes complex schematic drawings for the proper installation of telecommunication equipment.

§ Reviews and analyzes job order requests and determines space and service requirements for each service call.

§ Routinely troubleshoots complex communication systems and networks to correct problems that diminish or disrupt service to customers within assigned service area.

§ Provided analysis on program operation or subsystem integration within network.

§ Conducts site surveys of and cable layout for remote customer premises and central office equipment.

§ Develops best course of action and/or recommendations for mixed data and voice systems using standardized and emerging technology.

§ Ensures all communication systems meet local and federal mandates.

§ Performs power restoration in the event of power failures caused by extreme weather, accidents, or equipment failure.

§ Served as the field agent/instructor for FIOS technicians and field servicing representatives.

§ Regularly conducts Quality Control/Analysis on job orders performed in area of coverage.

§ Communicates with support personnel and customers to expeditiously resolve problems.

§ Develops alternate telecommunications plans to ensure uninterrupted service for customers.

§ Makes decisions based on experience and controls in place.

§ Reviews and refines general systems plans created by field technicians.

§ Provides advice in the development, configuration and operation of network equipment, and network connectivity; and utilizes various automated tools to protect and manage various networks.

§ Troubleshoots telecommunications hardware and software problems and questions.

§ Maintains and supports high capacity circuits to facilitate data/broadband networks, WAN, and LAN between inner office, customer, subdivisions, schools and institution locations.

§ Monitors various networks and works directly with customers to resolve issues.

§ Review technical concept papers, develops technical guides, and establishes technical architectures and integrates advance state-of-the-art equipment to provide new and unprecedented system/network capabilities. Provide exceptional technical expertise, advice, and guidance for preparation of information systems plans, system design plans, and specifications for programs/projects in specialty area.

 

Verizon – (9/2000 - 8/2004) Central Office Technician (Carrier and Switching) Chester, Virginia

 

§ Tested repaired and maintained all types of local and long distance switching equipment that automatically connected LAN and WAN communication systems.

§ Maintained and repaired electronic/electromechanical switching equipment that provided phone and Internet service to over two million commercial and residential customers.

§ Provisioned, tested, and maintained equipment related to the FIOS network and performed software/hardware upgrades as required to improve equipment performance.

§ Reviewed telecommunication design criteria for several office complexes, Defense General Supply Center, Fort Lee, and several schools for construction/modification for telephone equipment floor space, physical and electrical conditioning, and security, power, lighting, and explosion protection.

§ Maintained the telecom equipment at the main frame on Fort Lee and the Defense General Supply Center. Reviewed work order requests for customer service requirements. Assisted with the development of communication systems and network requirements to meet government specifications.

§ Instrumental in the upgrade of telecommunications capabilities on several government facilities. Made recommendations and modifications on system design and configuration; developed and executed changes or modification to system structure and operation.

§ Worked with heavy duty power equipment and small tools in the installation, repair and maintenance of outside plant facilities.

§ Analyzed and recommended solutions to specific operating problems.

§ Provided advice in the development, configuration and operation of network equipment, and network connectivity.

§ Performed various jobs with copper splicing and fiber splicing for development and installation of the Verizon fiber network.

§ Diagnosed circuit troubles/communication problems, and performed routine testing and repairs.

§ Maintains broad base of knowledge on current and emerging communications technology to include communication system(s), policies, regulations, guides and precedents.

§ Provisioned and maintained DSO, DS1, VT1, STS, DS3, OC3, OC12, OC48, and OC196.

§ Site lead for switch conversion from Lucent 5E switch to Nortel voice over ATM switch that supported over 90, 000 customers.

§ Monitored several complex communications systems and internal /external networks.

§ Recommended and performed modifications and removal of complex state of the art communication systems.

§ Managed the daily operation of multiple conversion projects.

§ Received assignments and assigned requirements to ten person team for installation and trouble resolution.

 

Verizon – (8/1980 - 9/2000) Cable Splicing Technician

Petersburg, Virginia US

§ Utilized software/hardware tools to identify and diagnose network status and performance.

§ Performed routine and non-routine installation and maintenance assignments on typical/typical communications systems, but not limited to, SONET, ATM, and Optical and Digital broadband networks/systems.

§ Performed necessary work to connect, disconnect, test, repair and maintaining company and customer provided telephones, equipment, and broadband services.

§ Prepared cost estimates and performed removal and installation of telecommunications switching systems and outside plant infrastructure utilizing copper, fiber, and manholes.

§ Documented detailed record of all work activity annotating problems encountered, correction actions taken, and recommended solutions to prevent future occurrences.

§ Selected as project manager for several high profile upgrades.

§ Instrumental in the research, testing, and documentation of standard operating procedures for field service technicians and customer service representatives.

§ Served as the new hire principle trainer for all hardware/software installations and updates. Performed testing of broadband optical and copper circuits using Bit Error Rate Testers, OTDRs, Optical Power Meter and other optical test equipment.

§ Interpreted service orders and circuit diagrams to assist in the repair of various communication systems and/or networks.

§ Conducted routine maintenance activities and perform system/site testing on new and existing communications equipment.

§ Responsible for the installation and maintenance of the Verizon copper, Litespan, and Pair Gain network circuits which were key to employ more proficient technology.

§ Constantly communicated and coordinated work with others in order to resolve complex issues and complete individual and team assigned tasks.

§ Worked in various environments including roofs, backyards, attics, basements, crawl spaces, and Controlled Environment Vaults to ensure customer connectivity/satisfaction. Installed and maintained -48V DC power system that supported several hundred remote transport systems throughout the central Virginian network (Fort Lee, Bellwood, Petersburg, Hopewell, Colonial Heights, Richmond, Hanover, etc.).

§ Utilized Verizon installation standards, documentation, and test procedures for test turn-up and maintenance on transport equipment for voice data.

§ Utilized software and hardware tools to identify and diagnose network status and performance.

§ Identified tasks and determines the best course of action to complete work assignments.

§ Conducted routine maintenance activities and performed system/site testing on new and existing communications equipment.

§ Repaired, spliced and/or replaced damaged aerial, underground, and buried copper and fiber optic cable facilities.

 

Verizon – (8/1978- 9/2000) Outside Plant Technician

Petersburg, Virginia

§ Responsible for placing, removal, rearrangement and restoration of outside cable plant and facilities including copper and fiber.

 

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EDUCATION:

Petersburg High School. (6/1977), Petersburg Virginia

Major: Vocational Education (Electronics’/Electricity)

SKILLS:

§ Digital Trunks (DS-1, DS-3), Optical Trunks (OC-3- OC-192), Synchronous Optical Networks (SONET), Dense Wave Division Multiplexing (DWDM), Digital Subscriber Line (DSL), High-Speed Data and Voice, WAN/LAN Network Administration, Time Division Multiplexing, Voice Over IP (VoIP).

§ Analyzing light loss and fiber quality with the Optical Time Domain Reflectometer and Optical Power Meter.

§ SONET Ring architectures, Fiber Optic transport, copper transport.

§ Windows 2007 & XP and associated apps. Including MS Word, Excel, PowerPoint, MS Office, MS Access etc.

§ Quality inspections

§ Microwave carrier transmission

 

CERTIFICATIONS AND TRAININGS:

Fujitsu Flash Wave 4100 Turn-Up and Test (12/4/2009) 24 Hours

Key Imperatives Telecom Business Plan (2/1/2008)

Underground Manholes and Cable Vaults Testing (1/30/2008)

Basic Installation and Maintenance (I&M) Services Technician (9/14/2006) 144 Hours

Pole Climbing and Ladder Handling (8/18/2006) 40 Hours

FTTP for the Central Office Technician (6/8/2006) 24 Hours

5ESS OPERATION AND ROUTINE MAINTENANCE (10/1/2004) 40 Hours

TOLLGRADE PAIR GAIN TEST CONTROLLER (PGTC) INITIALIZATION OR TURN UP (8/13/2004) 32 Hours

Litespan Asynchronous Digital Subscriber Ln (ADSL) Fundamentals & Implementation (7/15/2003) 16 Hours

Litespan 2000 11.0 Operations and Maintenance (1/17/2003) 40 Hours

WaveStar Optical Line System 40G Operations and Maintenance (6/13/2002) 22.5 Hours

CIENA-DWDM (PERF. LAB) (4/19/2002) 32 Hours

EDGELINK100 AND EDGELINKSTS/T1 MULTIPLEXER INSTALLATION AND MAINTENANCE (3/25/2002) 8 Hours

Lucent WaveStar 2.5G/10G Operations and Maintenance (12/13/2001) 30 Hours

Synchronization – Networks (11/30/2001) 40 Hours

Ciena MultiWave Sentry 1600-Operations, Administration, Maintenance and Prov. (4/26/2001) 22.5 Hours

Titan 5500 (Perf. Lab) (12/21/2000) 40 Hours

Fiber Optic Transmission Systems (2/24/2000)

FT 2000 ADR - Lucent (Performance Lab) (6/30/1999) 20 Hours

DSC Optlink Litespan DLC & Starspan (6/10/1994) 32 Hours

Multiplexer Lucent DDM2000/OC3 (3/21/1994) 20 Hours

DSC Optlink Litespan DLC & Starspan (4/22/1993) 32 Hours

Power Plant - AT&T Lineage 2000 ECS (11/20/1991) 8 Hours

Multiplexer - DDM 1000 (10/30/1991) 20 Hours

Multiplexer - TELCO M-560 (10/23/1991) 24 Hours

Multiplexer Fujitsu FLM150/OC3 (9/10/1991) 16 Hours

Fiber Optic Stranded Cable Splicing (8/16/1991) 40 Hours

Subscriber Loop Carrier (SLC) Series 5 (8/9/1991) 40 Hours

Digital Loop Carrier & T1 Line Fundamentals (7/31/1991) 24 Hours

SLC SERIES 5 (10/1/1987)

T1 CARRIER REPEATERED LINE - OUTSIDE FORCES (5/1/1987) 60 Hours

SUBSCRIBER LOOP CARRIER-96 (SLC-96) (6/1/1985) 80 Hours

Installation Quality Control (04/07/2000)

Telecommunications Grounding