Christopher R. Wiese

(813) 469-7721 

CHRISTOPHERWIESE@YAHOO.COM 

 

 

Broad technical knowledge combined with outstanding leadership ability and creative problem solving skills in both strategic and tactical areas. 

 

·               Ten years experience as a Telecommunications Engineer / Technician

·               Ten years experience (additional) as an Engineering Project Manager

·               Over 200 million dollars of capital expenditure experience

·               Formal PMI Training (PMI-Agile Certified Practitioner in process)

o        Project Management Methods

§      Waterfall

§      Agile – Scrum, XP, Kanban, Lean, DSDM, FDD, Crystal, ASD

·               Highly skilled in creation of project artifacts, presentation material, and coordinating communication using the entire MS Office suite, across a vast range of stakeholders

 

 

Project Manager (Cablevision, Rightech)

2014 - Present
 

Responsible for managing and assisting in the management of special HFC projects across New Jersey, typically for the Fiber department.  Duties for majority of work load require a full spectrum of project management, from project creation to closure and use of commercial and proprietary Cablevision tools including but not limited to MS Word, MS Excel, MS Power Point, MS Visio, TecTrac, MARS, ACP, and ETS. Serve as main escalation contact and focal point for all project issues.

 

·   Data Center Build – Created project plan and BOM for ISP and OSP materials. Performed all material ordering and delivery logistics. Tracked progress of rack builds, fiber splicing, network cabling, network component installation, test and turn up. Track expenses and progress to ensure project on time and under budget.

·   Node Replacements – Identify, create, assign and report workload to contract labor for over 2000 node replacements across north and south New Jersey in order to upgrade plant to a higher level of efficiency and capability.  Coordinate planning of project resource allocation across multiple departments including Design, Construction, OSP, ISP and Fiber. Create and order all material needs for project. Respond during off hours to contract and Cablevision staff in order to provide guidance and assistance before and during AM maintenance windows.

·   Node Splits – Work with RFDN and Fiber management to identify individual nodes in contention and in need of plant redesign in order to provide guaranteed service levels for customers. Order ISP data center materials and OSP fiber materials, track expenditures and material use, create ETS and ACP documentation, coordinate resource allocation across multiple departments and ensure completion of tasks.  Supervise work during AM hours to provide problem resolution or notification to senior managment

·   Wifi – Work with Design to create work packages for contractors installing wifi units.  Track and report work in TecTrac and spreadsheets. Identify Design and Construction errors in order to facilitate resolution

·   PON – Work with Fiber management to order, track and record serialized and non-serialized assests for PON projects.

 

 

 

Sr. Engineering Project Manager/ Scrum Master (Comcast NBC Universal, Harvey Nash)

2011 –2014
 

Responsible for leading teams through full SDLC of internal and vendor supported application and hardware development / deployment to a 26 million household customer base in a very complex and diverse structure of networks.  This included working with Executive Leadership (V.P. and S.V.P), Comcast Business Unit Managers, and PMO to develop Business Requirements, Engineering / Development teams to develop Technical Requirements, as well as Operation Teams, Network Engineering Teams, Quality Assurance, and associated vendors. As Project Manager my role was to lead, drive, coordinate and track all activities for multiple parallel projects, reporting to Senior Managers and Executive Leadership for cross functional teams and divisions. 

Originally teams worked using a Waterfall methodology and through my tenure we developed a successful Agile / Scrum Methodology for all teams, where the role transitioned into Scrum Master.  As Scrum Master, I served as the focal point for the team, leading all retrospectives, sprint planning, daily stand up and product owner meetings. In addition, I ensured that all artifacts such as product backlog, sprint backlog, increments and burn down charts were created, maintained and accurate.

 

Major projects included:

·   Lead team consisting of members from Marketing, Engineering, Development, Logistics, Customer Service, vendors and other company entities creating customer facing website and related mobile applications in order to reduce foot traffic in Comcast customer centers by creating new avenues for product purchases.   

·   End to End Product Engineering and Development of multiple subscriber home gateways and other associated network hardware which offered voice, data, video, and internal/external Wi-Fi.  These projects were from concept to deployment and included tracking business decisions, budgets, feature requirements, working with vendor’s foreign and domestic manufacturing partners as well as testing and deployment to millions of subscribers. 

·   End to End Product Engineering and Development three core network platforms used by Comcast for usage based billing.  These projects were from concept to deployment and including working with Executive, Business, Engineering and Operations teams to determine requirements and solutions.  Core project work revolved around working with three vendors to create an integrated platform, customized for Comcast’s network as well as serving as Scrum Master for crucial internal application development.  In addition, a new Operational model for these platforms was created and the project included spearheading the transition and deployment of new hardware, software and Operational teams from different geographic regions of the country.

·   Internal development of a rapid deployment cloud based model utilizing Cisco Unified Computing system.  Core project work revolved around translating business requirements into technical requirements and pulling Engineering resources from various teams to develop and test solutions in lab environments.

·   Served as primary liaison for the High Speed Internet division of Comcast during a cross company effort to develop the Comcast Corporate Website.

 

 

             

Sr. Engineering Project Manager (Verizon, Kenton Group)                   2005-2011

             

This position began as a quality control position during the initial launch of Verizon’s FIOS FTTP initiative. Position quickly evolved into one of program management, re-creating an operating departmental organization with minimal input from Sr. Management which greatly increased design quality and engineering/construction effectiveness.  Creation of project management teams and task allocation by analyzing individual strengths, weaknesses, and program requirements was required. Identified and developed project management goals and PM organization. Served as the key person in bringing projects together by working with sales, marketing and engineering teams to develop cost estimates and RFPs. Lead site surveys and reviewed vendor products. Managed design phase to prevent scope creep, ensure quality and maintain profitable situations. Duties included ensuring all project artifacts were managed in ICGS/IDDS/Vbuild, and BDMS. Continued as key person by working with other departments as work orders made their way through the design phase and into construction. Worked with customers, prime contractors and sub-contractors to resolve disputes, provide final OSP/ISP engineering determinations, guidance, and ensure quality.

 

 

 

-          Cost estimation and management, value engineering

-          RFQ, RFP, RFI

-          Senior project management

-          Risk management and assessment

-          Human resource management

-          Time management- scheduling

-          Procurement and logistics

-          Subject matter expert for LAN systems

 

 

 Network Cabling Construction Technician and Engineering Project Manager (ARK Systems)

2002-2005               

 

              Original duties as a Construction Technician was to perform all construction related to the installation of structured wiring and data center buildouts.  In 2003 I received my BICSI RCDD and was promoted to Construction Project Manager. Duties included providing engineering and project management for large scale overhauls of medical IT systems. Duties included directing resources constructing structured wiring networks and supervising construction of communications rooms, pathways, cable pulling, terminations and testing. During this tenure, routinely was entrusted with project management of underperforming jobs and turning them into profitable ventures.  Position was 90% travel with simultaneous projects across the country.  All work was performed in hospital environment. Served as subject matter expert for LAN systems and their engineering and construction. Analyzed project schedules and situations and assigned resources accordingly, including merging local labor forces, sub-contractors, traveling teams of in-house labor force and management.  Duties included all project management tasks including project scheduling, critical path management, value engineering, logistics, task allocation, risk management and quality control. Used Master Format to develop scope of work, project guidelines and billing matrixes. Managed relationships with hospital staff, local and vendor IT, prime contractors, and other trades to create streamlined work effort. Tracked all work with Microsoft Project.

 

 

Expert knowledge and experience in the following:

 

-          Structured fiber and copper wiring design and construction

-          OSP fiber and copper wiring design and construction

-          WIFI design and construction

-          Data Center design and construction

-          PBX/Key Systems

-          CCTV/CATV design and construction

-          Mobile radio/PCS design and construction

-          Life Safety systems including fire detection and suppression control systems

-          Building Automation Systems including HVAC and elevator controls

-          Security and alarm systems

 

 

 

 Independent Engineering and Construction Contractor- (Various)

1998-2001

 

Work performed for various contract companies providing Engineering, Construction and Maintenance services for multiple major telecom providers. Performed work on fiber, copper and coaxial cabling networks. Read blue prints and diagrams, built networks in underground, buried and aerial environments. Performed troubleshooting, installation, and repair of both outside plant and inside plant systems. Worked with irate customers to provide positive customer service experience.

 

 

Wireless Communications Specialist   (United States Army, Iowa National Guard)

1992-2000-

 

              This role was to provide technical support for advanced and classified secret wireless system maintenance and installation. Duties included serving as final maintenance technician when other technicians without the same skill and knowledge could not repair the systems. Work was performed using many forms of complicated test equipment to troubleshoot circuitry and peripheral equipment. Provided training to less skilled technicians. Coordinated with leadership for communication system installation and set up in mission critical environments. Worked with other highly technical communications departments such as telephone and satellite technicians to cross train and system integrate.

 

 

 

CERTIFICATIONS AND EDUCATION

 

U.S. Army School of Radio Repair and Circuit Design, 1993 - 1994

 

 

Registered Communication Distribution Designer (RCDD)

BICSI, 2004 - 2014

 

Registered Installer, Level 2, BICSI

 

Telecommunications Project Management Association-

Information Technology/Telecommunications Project Manager (TPM), 2010