Robert Mora

484 Eden Roc Cir Apt. 107

Virginia Beach, VA, 23451

Home Phone: (757-321-6428)

E-mail: rjmora12@aol.com

 

  

Education:

 

08/08:  TCI-College of Technology                                New York City, NY

            Associate’s Degree in Applied Science

            In Networking. (Achieved Associates Degree)

  

06/06: Joseph M. Barry Career & Technical Education Center     Westbury, NY

           Network Cabling

           Certification as a Network Cabling Specialist (NCS)

 

06/05: Joseph M. Barry Career & Technical Education Center      Westbury, NY

           Computer Technology

 

Jobs:

 

1. Sean John

Position: Computer Technician.

Time Period: 6/2008 – 8/2008

 

2. UPS (United Parcel Service)

Position: Truck Loader. (Load Trucks)

Info: Shipping and receiving, loading and unloading of trucks and sorting out mail to be distributed accordingly.

Time Period: 11/2009 – 8/2010

 

3. ACI (Advanced Communications Incorporated.)

Position: Private Contractor under Cablevision. (Cable Technician.)

Info: Installed Cable Boxes, modems, and telephone lines. RJ45, Coaxial and Ethernet. Setting up connections as requested by customer and as per specifications. Troubleshooting problems with internet, routers, and phone connections. Running diagnostics when needed and always providing the customer with a courteous and professional service.

Time Period: 08/2010 – 01/2011

 

4.  Mastec Advanced Technologies

Position: Directv Technician.

Info: Installed Cable boxes and Satellite Dishes. Running Rg-6 lines. Certified as a SBCA Satellite Installer.

Time Period: 05/2011 - 08/2011

 

5. Verizon

Position: System Technician

Info: Repairing T1 and T3 circuits and Repairing Business telephone lines.(Copper). FTTP/MDU and aerial and underground experience.

Time Period: 09/2011 – 10/2013

 

6. AeroTek/Liberty Tax Services

Position: Help Desk Tech Support

Info: Providing Technical Support in troubleshooting Networking and Server issues.

Time Period: 12/2013-Still Employed

 

         

 

Relevant Courses:

 

- Networking Fundamentals.                                – Computer Architecture.

- Network Infrastructure.                                     – Networking Fundamentals.

- Windows Server.                                                – Supporting XP.  

- Cisco Routers.                                                    –Active Directory Support.

 

Skills:

 

·              Computer/Switch: Windows 9X/NT/2000/XP, Microsoft Office 97/2000/XP. Ethernet and Token Ring Protocols, Motherboards, Video Cards, Sound Cards, Monitors, CD-ROM Drives, Memory Chips, IDE/EIDE/SCSI AND Printers. Analyze and design of basic electrical circuits. SQL Servers, Printers, Windows XP, Windows Vista ,Windows 7, Re-imaging pc's and migrations, HP, Dell, Mac,Toshiba. Networking PC's, Checkpoint Firewall,Citrix Netscaler/BigIP F5/Cisco ACE Load Balancers, Cisco ASA &FWSM, TCP/IP, VLANs, VRF, VSS, VDC, Port channeling, Traffic Shaping, Priority Queuing, IP Multicast and routing protocols, 6500 series, CatOS, IOS and NxOS,CAMEO, NETPRO/PC, UPI Access Provisioning and Workflow Systems, VNM, CEMS, NETSMART, OMEA, MTOSI, TMF-814, TL1, OSPF, BGP, EIGRP, ISIS,802.1q, STP, RSTP, MSTP, VLAN, FTTCS/FTTP, Conducting conference calls, work orders, TIRKs, vBuild. (5 Years Experience)

·              Cabling: T-568A, T568B, Shielded, Unshielded, and Fiber Optic Cabling, Satellite Installation. T1 and T3 installation and Troubleshooting. Sidekick and T-Bird, Punchdown 110 blocks, Chrome Tools, CAT5 and CAT3, O/E and switch equipment for switch Central Office.

      (2 Years Experience)

 

Reference: Available Upon Request.