JACK WATKINS

Cypress, California 90630 

714-747-3129 · jackwcyp@ca.rr.com

 

PROJECT MANAGER- TELECOMMUNICATIONS

Seasoned management professional with proven track record leading multiple complex projects in broadband, landline and wireless implementation. Superlative communicator with ability to create and maintain relationships, and stimulate company growth. Team builder with the skills to develop/ execute strategic integration and pioneer innovative processes. Areas of expertise:

 

Strategic Planning · Oral/written Communications · Risk Assessment/Mitigation 

Vendor Coordination · Problem Resolution · Customer Service · Project Guidance/Escalation

Team-building/Leadership · Change Management · Resource/Schedule Supervision

 

PROFESSIONAL EXPERIENCE

 

VOLUNTEER  · 2011 -2012

CARE GIVER / VOLUNTEER.  Provider of part-time care for parents, and church volunteer.

 

 

VERSACOM · 2010 -2011

PROJECT ADMINISTRATOR:  Administer requisitions for cell and switch equipment as well as any services related to Network Engineering.  Validate all financial information pertinent to the project.

 

 

MAIN COMMUNICATIONS/VERIZON INC · 2005-2009

FTTP Project Manager: Led multi-discipline team provisioning Fiber To The Prem (FIOS) project. Exceeded monthly target of Multi-Dwelling Units (MDU) increasing revenues. Fluent in computer systems: Microsoft Office, Word, Excel, PowerPoint,.

 

VERIZON, INC. · 2003-2005

Project Manager: Managed large enterprise customer installations, reduced provisioning time, increased company profits and customer satisfaction by utilizing customer processes/ procedures for specific scope and client requirements.

 

NATIONAL APPARATUS · 2002

Project Manager: Implemented the Fiber Infrastructure to support the Los Angeles Unified School District E-Rate Program.

 

SELECT PERSONNEL · 2001

Project Manager: Supervised intra-company team, maximizing facility augments, increasing network response times and enhancing customer satisfaction.

 

GTE · 1994-1999

Staff Project Manager: Directed cross-functional team in new product roll-out, delivered improved product/services to company portfolio. Monitored/led project management department in strategic, goal-oriented methods. Oversaw personnel in augmentation/upgrades for Cell sites transport facilities.

 

 

 

 

 

 

 

 

KEY ACCOMPLISHMENTS

 

 

·           Managed FIOS project, exceeding target by 10%.

·           Led team in successful $10M conversion of University of Southern California (USC) campus telecommunications. This was a ‘take back’ project from another company. Received GTE Chairman’s team leadership award.

·           Mentored project management department in planning, scheduling and implementation for Out-of-Franchise projects.

·           Developed contingency plans in case of customer changes, anticipating needs and providing service and smooth transition with back-up suppliers and additional vendors.

·           Executed new product development and implementation for DreamWorks Studios.    

 

 

 

 

 

CERTIFICATION

Project Management ~ University California -  Santa Cruz

Coursework in Marketing Management-Golden West College