Leonard Krawczyk

6 Graulich Drive, Milltown, NJ (732) 249-0455

Lennyk1@optonline.net

 

Summary of Qualifications: Sixteen years of progressively responsible telecom positions & contributions primarily in Pre & Post Sales Support of Optical DWDM/ROADM & SONET equipment, Network Engineering, Lab Trials, Advanced Tier 4 customer support in both the AT&T & Verizon Labs supporting Product Evaluations, Certifications & Network Integration.

 

Professional Experience:

 

10/08-Present: Fujitsu Network Communications – Product Support Engineer-AT&T Labs, NJ

 

Onsite SME (Subject Matter Expert) for Fujitsu Sales, AT&T Labs and all levels of AT&T engineers, planners & architects for the Flashwave 7500 & 9500 DWDM/ROADM/SONET product line in order to achieve AT&T formal certification for Metro, Regional & Long-Haul networks. Support includes:

 

·         Advanced support within all levels of AT&T Labs and AT&T Advanced Technical Support

·         New product introductions and knowledge transfers to AT&T & Fujitsu Sales Team

·         Engineering, troubleshooting & maintaining DWDM/ROADM/OTN/SONET networks

·         Interoperability testing with Cisco, Juniper, Nokia-Siemens, Alcatel Lucent & Coriant (NSN)

·         Daily use of JDSU & EXFO BERT, OSA, OTDR & optical power meters

·         10/40/100 GigE line rate LAN & WAN PHY testing

·         Creating  troubleshooting manuals, test plans, rack diagrams & network diagrams/designs

·         Developing process improvement plans, best-practice guides & BOM’s

·         Gathering requirements from all departments within AT&T

·         Direct liaison between AT&T and Fujitsu software & hardware engineering

·         Daily mentoring and training of AT&T staff on product platform

 

 

1/08-10/08: Ciena Corporation – Onsite Senior Engineer at Goldman, Sachs & Co. Jersey City, NJ

 

Lead onsite engineer responsible initial testing, deployment, operations and administration of Ciena CN4200 Metro DWDM platform at Goldman Sachs’ Carteret, NJ data center and 30 Hudson St. offices.

 

·         Performed initial lab trial testing to ensure product was compliant with Goldman standards.

·         Supervised the initial deployment of their trial route into the live network

·         Direct interface with all levels of Goldman’s telecom department

·         Assisted Ciena sales and system engineering departments to ensure all goals are properly met

·         Daily troubleshooting , preparing test plans & best-practice guides for Goldman operations

·         Preparing reports, rack diagrams, network diagrams & BOM’s for Goldman and Ciena teams

·         Obtained full customer approval and initial multi-million dollar purchase order of Ciena equipment

 

 

 

 

 

 

 

 

 

 

 

 

2001 – 12/2007: Tellabs Operations, Inc. – Senior Field Service Engineer:

 

Engineer with the Verizon account team responsible for testing, troubleshooting, upgrading and installing entire Tellabs product line which includes SONET, DWDM, and digital cross connect and router products into customer labs and all major Tier 1 & Tier 2 telco carriers.

 

·         First office application team member that deployed DWDM systems into Verizon FIOS offices

·         Performed extensive lab trials at Verizon’s Waltham, MA & Baltimore, MD labs.

·         Acceptance testing, cabling, installation and audits of Tellabs 5300, 5500, 7100 and 8800 products

·         Proficient use of all test equipment including T-BERD, OTDR, OSA and Light/Power meters

·         Fiber characterization of OSP and Telcordia GR-1275 installation quality and cabling certified.

 

2000 - Cisco Systems, Inc. - Level 3 Optical Customer Support Engineer:

 

Customer support engineer deploying Cisco’s optical products into customer networks, evaluation labs, demo environments and internal testing labs.

 

·         Performed test & turnup on all optical products including Cisco 15454 MSTP & MSPP

·         Worked in conjunction with systems/sales engineers and project engineers/managers

·         Wrote and compiled data sheets/test plans/network diagrams for internal use and lab trials

·         Team member with new product introduction of 15200 Metro DWDM

·         Included test & turnup guide, partner requirements, training and lab demonstrations.

 

1999 – Lucent Technologies – Optical Network Integration Engineer:

 

·         Contract engineer deploying long haul and metro DWDM nodes into multi-platform customer networks Engineered projects during their complete life cycle

·         Network planning, span configurations, installations, deployment, final acceptance testing

·         Performed all phases of fiber optic cabling, cleaning, dB measuring, testing, and system trouble-shooting.

 

1998-1999 MCI/WORLDCOM – NOC Engineer:

 

·         Daily trouble-shooting, testing and provisioning of DS0 through OC48 circuits in a 24/7 NOC

·         Dealt with all major telecom providers to ensure circuits were turned up properly.

·         Wiring, configuration and testing Cisco 4000 series routers, and 1900 series switches.

·         Circuit and trunk group activations in DMS-100/250/500 switch.

·         Network surveillance and resolving of outages.

 

EDUCATION:

 

DeVry University:

Bachelor of Science Degree – Network & Communications Management

GPA 3.58 Graduated with Honors