Khalil H. Ali-Wood

WOODKHALIL@HOTMAIL.COM

 

 

Profile       I am a successful professional with nine years of Program Management experience, most recently in a Telecommunications environment. Additionally, I have received an All-Lines insurance adjuster’s license.

 

Experience                                      

Hines/ Wood Enterprises LLC-CCI Systems

Adjuster/Inspector; Baltimore, MD                                                        2007-Present

·         Coordinate the inspection needs of the client, including: measurements, and testing

·         Enforce project plans and engineering specifications as proposed in design drawings

·         Verify all materials are installed according to project specifications

·         Document and report project progression and update red-line drawings

·         Ensure work zones meet safety requirements

·         Resolve any discrepancies with contractors, inspectors, or client

·         Meet with customers, facilitate repairs to damaged property, facilitate the replacement of destroyed personal property and  

·         Provide policy information to include coverage, limitations, replacement, ACV, and ALE options. 

·         Prepare Xactimate sketches and claim reports

·         Coordinate vendor services such as emergency repair, and cleaning services

·         Identify and investigates suspicious losses and report to Investigation unit 

·         Dispatched on catastrophe duty as availability allows

                            Verizon

Compliance FIOS/Construction; Potomac Region, MD              2002-2009

·         Manage the OSP fiber optic construction project’s progress from initiation to closing

·         Design and survey OSP FTTP infrastructure and provide as-built drawings

·         Apply for permits and coordinate with government inspectors and engineers to ensure compliance with government and industry standards

·         Troubleshoot the FIOS network using an OTDR, fiber identifier, power meter, etc...

·         Respond to cable damage sites, and perform an investigation and fusion splice fiber optic cable

·         Develop Work Breakdown Structures and training for contractors with a focus on maintaining quality and product standards

·         Control information distribution: Reports, presentations, record management, and interdepartmental data sharing

 

 

 

 

 

 

Khalil H. Ali-Wood

woodkhalil@hotmail.com

 

 

 

                                      Nortel Networks

Global Network Technician; North American Region                           2000-2001

·         Build, test, and turn-up customer/client’s telecommunications equipment

·         Create a budget, and allocate resources to meet time and cost constraints

·         Schedule work packages to balance time restraints

·         Negotiate contracts and develop a Method Of Procedure (MOP) for each task

·         Design and map digital switch and peripheral function and location

·         Maintain all records: MOP’s, schematics, drawings, and invoices

                                   

Aetna

Customer Service Professional; Greensboro, NC                           1998-1999

·         Verify medical providers and customers with plan specifics and coverage options

·         Provide effective and timely resolution to a range of customer/provider inquiries

·         Train team members on new technology platforms, products, services and policy changes

 

 

 

 

 

Education  

PIMA COLLEGE

Tucson, AZ               2003-2006                                         Project Management

 

DEVRY UNIVERSITY

Arlington, VA           2002-2004                                         Technical Management

 

 

             

 

LICENSE

                            All-Lines Insurance Adjuster License # 1808766               exp  1-23-2015

                           

                            MDE Soil and Sediment Control # 50661                            exp  8-22-2015