D. EUGENE FRANCIS, PMP

SR. PROGRAM & PROJECT MANAGER

 

PROFILE

An experienced project and engineering management professional with efficient, timely and cost efficient results for multiple and simultaneous projects. One who has increasingly taken on new roles and responsibilities and mastered many facets of engineering and business, strategically managing stakeholders and resources.  

 

                                                SKILLS

(A&E) Architecture & Engineering in IT/Telecom/Cellular - (OSP) Outside Plant Engineering & Construction - 4G/LTE Deployment -  DAS - UMTS - Generator Feasibility/Deployment - ETTCS/FTTCS  - FTTC - FTTH/FTTP - Uverse & IPTV Deployment Change Management CAD - QA/QC Permitting/ROW

 

Excel - Word - PowerPoint - Siterra - Spectrum - MicroStation - Microsoft Office

GIS - IMAPS - MapViewer

 

PROFESSIONAL EXPERIENCE

Program & Project Manager / Supervisor, Osmose Communications Services, AT&T LightGig - Raleigh, NC; Sept. 2014-Present

·      SPOC for major FTTP GigaPower U-Verse regional build

·      Directs and coordinates daily activities for major client program

·      Recruits and hires engineers for design/drafting, QA/QC and field design

·      Supervises, trains and coordinates engineers, QA/QC and field designers

·      Initiates, tracks and closes each project and tasks

·      Manages budget and costs of resources to optimize company profit and gain client approval

·      Manages schedules and timelines of tasks and deliverables

·      Issues final redlines of designs

·      Approves and returns final deliverables to client

·      Distributes all field and design tasks for program

·      Directs quality monitoring and control for processes and deliverables.

·      Creates specifications for project workflow and processes

·      Creates RACI matrices and enforces accountability of all tasks

·      Manages all internal and external engagement of stakeholders

·      Travels to various design sites to ensure proper training and processes

·      Liaises between employees and corporate staff for all resources and expenses

 

Sr. Project Manager / OSP Design Engineer, UC Synergetic (PIKE Electric), Telecom Operations, Engineering - Raleigh, NC; Jan. 2014-Sept. 2014

·      Fielded, designed and drafted AT&T IT backbone and infrastructure projects

·      Mastered all Outside and Inside Plant (OSP/ISP) Functions

·      Assisted with QA/QC, process improvements and best practices of the department

·      Coordinated cross-functional teams to provide on-time deliverables

·      Drafted schematics of telecom facilities in MicroStation

·      Designed 4G/LTE cell tower fiber projects all over North Carolina

·      Designed make-ready work for joint use utilities

·      Designed various fiber networks, FTTP, FTTCS, FTTC services, Metro Ethernet services and other special circuits

·      Coordinated and managed facility cut-overs for minor to major projects

·      Managed multiple databases and information systems (Project Management, Facility Assignments, Change Management, etc.), software programs (such as Oracle) and GUIs (GIS, IMAPS)

·      Managed permitting, right-of-way encroachments and easement projects

Project Manager III, FDH Engineering, Inc., Architecture & Engineering - Raleigh, NC; Aug. 2013-Dec. 2013

·      Created and executed project scopes and work plans, including fee and man-hour and resource estimations for various A&E and cell tower & DAS projects

·      Oversaw and ensured project milestones and deadlines

·      Provided leadership and guidance to field crews on site work

·      Managed project teams and provided guidance to team members as required

·      Managed Generator Feasibility Packages (site-walks, surveys, CAD, QA/QC

·      Managed and Designed ETTCS/FTTCS site-builds (site-walks, surveys, CAD, Excel, QA/QC

·      Designed 4G/LTE enhancement projects

·      Managed external/internal stakeholders and vendors

·      Conducted Quality Assurance/Quality Control review of all deliverables, including site audits, lease exhibits, zoning and construction drawings

·      Communicated and coordinated with clients regarding red-lined revisions, project status updates, project progression meetings/conference calls, etc.

 

Owner / Promoter, DyHard Productions - Raleigh, NC; 2009-2013 

·    Organized, planned and executed successful and profitable promotional events for various clients in the area as well as developed sponsorships.  Reached thousands of local clients and businesses and formed many diverse partnerships

·    Managed 6 employees to execute events

·    Successfully started company from the ground up, teaching self to promote, advertise and create loyal customers

 

 

 

 

Project Manager / Design Engineer, AT&T Inc., Network Operations, Construction & Engineering - Raleigh, NC; 2000-2012

·      Defined the scope of telecom infrastructure projects

·      Created and executed work plans, including fee, man-hour and resource estimations for various telecom construction projects

·      Field engineered, designed and drafted AT&T IT backbone and infrastructure projects

·      Integrated Outside and Inside Plant (OSP/ISP) processes for various projects

·      Assisted with QA/QC, process improvements, lessons learned and best practices for the department

·      Coordinated and managed cross-functional teams and stakeholders to provide efficient and on-time deliverables

·      Drafted schematics of telecom facilities in MicroStation/AutoCAD

·      Designed 4G/LTE cell tower projects all over NC

·      Successfully designed make-ready work in many wire centers to deploy AT&T U-Verse (IPTV product)

·      Fielded, designed and drafted FTTCS, FTTP, FTTC projects

·      Coordinated and managed facility cut-overs minor and major projects

·      Managed multiple databases and information systems (Project Management, Facility Assignments, Change Management, etc.), software programs (such as Oracle) and GUIs (Mapviewer, GIS, IMAPS)

·      Performed budget and Profit/Loss and Risk Analysis on increasingly complex projects

·      Managed permitting, right-of-way encroachments and easement projects

·      Scheduled, executed and managed installation, maintenance, and splicing technician work as well as contract resources and inventory

·      Trained on inside/outside wiring for fiber and copper plant

·      Chartered and lead Employee Resource Group (ERG) for 8 years

·      Referred and assisted in successful sale of a wide array of telecommunications services/products

Test Engineer, Nortel Networks - RTP, NC; 1999-2000

·    Tested the Broadband STP (Nortel telephony switching product) employing a GUI, UNIX, VxWorks, Clearcase, Microsoft Office, editing, and troubleshooting skills to test weekly loadbuilds of code merges for the product

 

EDUCATION/SKILLS

Bachelor of Science (BS) - Electrical Engineering

North Carolina State University-College of Engineering, Raleigh, NC

Project Management Professional (PMP)

 

LEADERSHIP ROLES

President, AT&T Community Network (Networking/Development Group)

President, National Society of Professional Engineers

Chair, Nortel Networks Co-op Board