Resume -

 

 

 

JOSE L GARCIA

 

 

(281) 782-1747

ziggyjg@att.net

 

 

CURRENT CAREER         I WORK FOR TELEWORLD STAFFING AS A CONTRAC INSTRUCTOR TO AT&T WHEN NEEDED. I TEACH THE FOLLOWING COURSES WHEN NEEDED, BASIC INSTALLATION & REPAIR; ENHANCED ELECTRONIC LOOP MAINTANCE; U-VERSE REPAIR & TEST; FIBER TO THE PREM.  I HIRED ON AFTER RETIRING

FROM AT&T AFTER THIRTY YEARS AS CUSTOMER SERVICE TECHNICIAN.

 

 

Career                                         MY EXPERIANCE OF 30YRS WITH AT&T I TRAINED ON ALL NEW SYTEMS THAT WERE INTRODUCED. I ACHIVED THE STATUS OF BEING THE GOTO TECH. MY LAST NINE YEARS WITH AT&T AS A GOTO TECH I WAS GIVEN TOP PRIORTY JOBS FROM CABLE FAILURES  SPECIAL CURCITS UVERSE TICKETS  TO HELPING OTHER TECHS

ALL SO WHEN I FOUND NEW PROBLEMS WITH THE SYTEMS AN I WAS ABLE TO FIND AWAY TO FIX IT I WAS GIVEN THE CHANCE TO TEACH OTHERS WHAT I FOUND AND THE SOULTION TO FIX THE PROBLEM                                                                     

                                                                   

 

Summary of Qualifications                          ENHANCED LOOP MAINTENCE LL, FTTP SPLICING

                                                                      FOR I&R WITH PC SKILLS, BASIC & ADVANCE 

                                                                      COPPER SPLICIING, OC-3 & OC-1 TERMINATION,

                                                                      NETWORK FUND BUILDING BROADBAND-ALL

                                                                      ADVANCED FAULT LOCATING-ALL

Work History

June 1972- June 1976                                   U. S. NAVY      USS INDEPENDENCE, VF-101

 

June 13, 1980 - May 21, 2010                     SOUTHWESTERN BELL TELEPHONE COMPANY/ AT&T

 

NOVEMBER 5 2011 –PRESENT               TELEWORLD STAFFING

 

 

 

Occupational Experience                              TELECOMMUNICATIONS CUSTOMER SERVICE                                                                                          TECHNICIAN CONSTUCTION PLACING AND SPLICING                                                                          TECHNICIAN TOTAL COMBINED EXPERIENCE OF

                                                                       THIRTY YEARS WORKING FOR AT&T

 

                                                                       1. ASCENDSPOLE AND 28FT. LADDERS OR ENTERS

                                                                       MANHOLES.

                                                                     

                                                                       2. PULLS LINES THROUGH DUCTS BY HAND OR WITH

                                                                       USE OF WINCH.

               

                                                                       3. PLACE AERIAL CABLE ON POLES  BY HAND OR BY                                                                             WINCH.

 

                                                                       4. DIGS HOLES, USING POWER AUGER OR SHOVEL

                                                                       AND HOIST POLES UPRIGHT INTO HOLES  USING

                                                                       TRUCK MOUNTED WINCH.

 

                                                                       5. FILLS AND TAMPS HOLES USING EARTH AND                                                                                     TAMPING DEVICE.

 

                                                                        6. READ ENG. PRINTS SPLICE CABLES COPPER AND

                                                                        FIBER  OPTIC CABLES FOR NEW SERVICE.

 

                                                                        7. INSTALL TERMINAL BOXES ON GROUND OR ON A

                                                                        POLE AN SERVICE LINES USING

                                                                         ELECTRICIAN'S TOOLS.

 

                                                                        8. MEASURES SIGNAL STRENGTH AT TERMINALS

                                                                        USING ELECTRONIC TEST EQUIPMENT.

 

                                                                     

 

                                                                        9. REPAIR CABLE SYSTEM, DEFECTIVE SERVICE                                                                                  LINES AND AUXILIARY EQUIPMENT.

        

                                                                       10. COMPUTES IMPEDENCE OF LINE FROM                                                                                                  TERMINAL TO PREMISE.

 

                                                                       11. TEST AND MEASURE IMPEDENCE OF OC-1 AND

                                                                       OC-3 LINES.

 

                                                                       12. REPAIR AND MAINTAIN T-1, ADSL, AND VDSL

                                                                       U-VERSE LINES AND EQUIPMENT AT AT&T OR

                                                                       CUSTOMER LOCATION

 

                                                                       13. CLEAN AND MAINTAIN TOOLS AND TEST

                                                                        EQUIPMENT.

 

                                                                       14. INSTALL MODEMS AND ROUTERS AT CUSTOMER

                                                                       LOCATION.

 

                                                                       15. BUILD RACK SYSTEM AT  AT&T SITES AND                                                                                                   GROUND EQUIPMENT.                                                                             

 

                                                                       16. TEST AN REPLACE CIRCUIT CARDS AT                                                                                                    CUSTOMER OR  AT AT&T LOCATIONS

 

COMPUTER SKILLS                                 

                                                                       INTERNET BROWSER  (INTERNET EXPLORE, FIREFOX,                                                                               ETC.)

                                                                      

                                                                       WINDOWS XP, VISTA, AND WINDOWS 7

                                                                       

                                                                       HAVE BUILT MY OWN COMPUTERS FOR MY SELF

                                                                       AND MY SISTER'S BUISNESS

 

LANGUAGE SKILLS

                                                                      ENGLISH- EXCELLENT (READ, WRITE, SPEAK)

                                                                      SPANISH- FAIR (SPEAK)

 

TRAINING                                                   BASIC PLANT SKILLS

                                                                      SAFE POLE CLIMBING

                                                                      AC AND DC ELECTRICITY

                                                                      LINE CONSTRUCTION

                                                                      BASIC CABLE SPLICING

                                                                      ADVANCED CABLE SPLICING

                                                                      BASIC WESCOM AND TELABS UNITS

                                                                      710 INLINE PROFICIENCY

                                                                      CABLE REPAIR-FAULT LOCATING

                                                                      SLC-96 PAIR GAIN TEST CONTROLLER

                                                                      SLC-96 PAIR GAIN UNITS

                                                                      RECON-THEORY AND PRACTICE

                                                                      145A MULTMETER TRNG

                                                                      COMMUNICATIOS TECHNOLOGY 9925 MULTIMETER

                                                                      NOISE REDUCTION TRNG

                                                                      OSP SAFETY KNOWLEDGE CERTIFICATION

              

 

                                                                      CUSTOMER SERVICE TECH. CERT/BASIC

                                                                      CUSTOMER SERVICE TECH CERT/INTERMEDIATE

                                                                      BASIC INSTALLATION AND REPAIR

                                                                      TELCORDIA INSTALLATION-ALL

                                                                      TELCORDIA ASAM-ALL

                                                                      NETWORK FUND BUILDING BROADBAND-ALL

                                                                      NEXT GENERATION DEPLOYMENT TRNG-SW-ALL

                                                                      ADSL FIELD TECHNICIAN-LL

                                                                      CUSTOMER SERVICE NETWORK_SW-LL

                                                                      CLUES AND ERIC NETWORK SW-LL

                                                                      SOUTHWEST FTTP FOR I&R WITH PC SKILLS-ALL

                                                                      ENVIRONMENTAL COMPLIANCE OVERVIEW-AM

                                                                      ASBESTOS AWARENESS

                                                                      ASBESTOS SIDING WORK PRACTICES-AM

                                                                      HAZ SPILL RESPONCE & REPORTING-NON-CA-AM

                                                                      UNIVERSAL WASTE-DRY CELL BATTERIES-AM

                                                                      HOT WORK OPERATIONS-AM

                                                                      RADIO FREQUENCY ENERGY TRAINING-AM

                                                                      U-VERSE AND U-2 -AM

                                                                      DSL PROVISIONING PHASE 1-SW

                                                                      I&R HANDOFF TOOL FOR I&R TECHNICIAN-SW

 

DRIVER'S LICENSE

                                                                      CLASS C-STANDARD DRIVER'S LICENSE

 

 

Career                                         MY EXPERIANCE OF 30YRS WITH AT&T I TRAINED ON ALL NEW SYTEMS THAT WERE INTRODUCED. I ACHIVED THE STATUS OF BEING THE GOTO TECH. MY LAST NINE YEARS WITH AT&T AS A GOTO TECH I WAS GIVEN TOP PRIORTY JOBS FROM CABLE FAILURES  SPECIAL CURCITS UVERSE TICKETS  TO HELPING OTHER TECHS

ALL SO WHEN I FOUND NEW PROBLEMS WITH THE SYTEMS AN I WAS ABLE TO FIND AWAY TO FIX DIFFICULT PROBLEMS. I WAS GIVEN THE CHANCE TO TEACH OTHERS WHAT I FOUND AND THE SOULTION TO FIX THE PROBLEM                                                                     

                                                                   

 

Summary of Qualifications                          ENHANCED LOOP MAINTENCE LL, FTTP SPLICING

                                                                      FOR I&R WITH PC SKILLS, BASIC & ADVANCE 

                                                                      COPPER SPLICIING, OC-3 & OC-1 TERMINATION,

                                                                      NETWORK FUND BUILDING BROADBAND-ALL

                                                                      ADVANCED FAULT LOCATING-ALL

Work History

June 1972- June 1976                                   U. S. NAVY      USS INDEPENDENCE, VF-101

 

June 13, 1980 - May 21, 2010                     SOUTHWESTERN BELL TELEPHONE COMPANY/ AT&T

 

NOVEMBER 5 2011 –PRESENT               TELEWORLD STAFFING

 

 

 

Occupational Experience                              TELECOMMUNICATIONS CUSTOMER SERVICE                                                                                          TECHNICIAN CONSTUCTION PLACING AND SPLICING                                                                          TECHNICIAN TOTAL COMBINED EXPERIENCE OF

                                                                       THIRTY YEARS WORKING FOR AT&T

 

                                                                       1. ASCENDSPOLE AND 28FT. LADDERS OR ENTERS

                                                                       MANHOLES.

                                                                     

                                                                       2. PULLS LINES THROUGH DUCTS BY HAND OR WITH

                                                                       USE OF WINCH.

               

                                                                       3. PLACE AERIAL CABLE ON POLES  BY HAND OR BY                                                                             WINCH.

 

                                                                       4. DIGS HOLES, USING POWER AUGER OR SHOVEL

                                                                       AND HOIST POLES UPRIGHT INTO HOLES  USING

                                                                       TRUCK MOUNTED WINCH.

 

                                                                       5. FILLS AND TAMPS HOLES USING EARTH AND                                                                                     TAMPING DEVICE.

 

                                                                        6. READ ENG. PRINTS SPLICE CABLES COPPER AND

                                                                        FIBER OPTIC CABLES FOR NEW SERVICE.

 

                                                                        7. INSTALL TERMINAL BOXES ON GROUND OR ON A

                                                                        POLE AN SERVICE LINES USING

                                                                         ELECTRICIAN'S TOOLS.

 

                                                                        8. MEASURES SIGNAL STRENGTH AT TERMINALS

                                                                        USING ELECTRONIC TEST EQUIPMENT.

 

                                                                     

 

                                                                        9. REPAIR CABLE SYSTEM, DEFECTIVE SERVICE                                                                                  LINES AND AUXILIARY EQUIPMENT.

        

                                                                       10. COMPUTES IMPEDENCE OF LINE FROM                                                                                                  TERMINAL TO PREMISE.

 

                                                                       11. TEST AND MEASURE IMPEDENCE OF OC-1 AND

                                                                       OC-3 LINES.

 

                                                                       12. REPAIR AND MAINTAIN T-1, ADSL, AND VDSL

                                                                       U-VERSE LINES AND EQUIPMENT AT AT&T OR

                                                                       CUSTOMER LOCATION

 

                                                                       13. CLEAN AND MAINTAIN TOOLS AND TEST

                                                                        EQUIPMENT.

 

                                                                       14. INSTALL MODEMS AND ROUTERS AT CUSTOMER

                                                                       LOCATION.

 

                                                                       15. BUILD RACK SYSTEM AT  AT&T SITES AND                                                                                                   GROUND EQUIPMENT.                                                                             

 

                                                                       16. TEST AN REPLACE CIRCUIT CARDS AT                                                                                                    CUSTOMER OR AT AT&T LOCATIONS

 

COMPUTER SKILLS                                 

                                                                       INTERNET BROWSER  (INTERNET EXPLORE, FIREFOX,                                                                               ETC.)

                                                                      

                                                                       WINDOWS XP, VISTA, AND WINDOWS 7

                                                                       

                                                                       HAVE BUILT MY OWN COMPUTERS FOR MY SELF

                                                                       AND MY SISTER'S BUISNESS

 

LANGUAGE SKILLS

                                                                      ENGLISH- EXCELLENT (READ, WRITE, SPEAK)

                                                                      SPANISH- FAIR (SPEAK)

 

TRAINING                                                   BASIC PLANT SKILLS

                                                                      SAFE POLE CLIMBING

                                                                      AC  AND DC ELECTRICITY

                                                                      LINE CONSTRUCTION

                                                                      BASIC CABLE SPLICING

                                                                      ADVANCED CABLE SPLICING

                                                                      BASIC WESCOM AND TELABS UNITS

                                                                      710 INLINE PROFICIENCY

                                                                      CABLE REPAIR-FAULT LOCATING

                                                                      SLC-96 PAIR GAIN TEST CONTROLLER

                                                                      SLC-96 PAIR GAIN UNITS

                                                                      RECON-THEORY AND PRACTICE

                                                                      145A MULTMETER TRNG

                                                                      COMMUNICATIOS TECHNOLOGY 9925 MULTIMETER

                                                                      NOISE REDUCTION TRNG

                                                                      OSP SAFETY KNOWLEDGE CERTIFICATION

              

 

                                                                      CUSTOMER SERVICE TECH. CERT/BASIC

                                                                      CUSTOMER SERVICE TECH CERT/INTERMEDIATE

                                                                      BASIC INSTALLATION AND REPAIR

                                                                      TELCORDIA INSTALLATION-ALL

                                                                      TELCORDIA ASAM-ALL

                                                                      NETWORK FUND BUILDING BROADBAND-ALL

                                                                      NEXT GENERATION DEPLOYMENT TRNG-SW-ALL

                                                                      ADSL FIELD TECHNICIAN-LL

                                                                      CUSTOMER SERVICE NETWORK_SW-LL

                                                                      CLUES AND ERIC NETWORK SW-LL

                                                                      SOUTHWEST FTTP FOR I&R WITH PC SKILLS-ALL

                                                                      ENVIRONMENTAL COMPLIANCE OVERVIEW-AM

                                                                      ASBESTOS AWARENESS

                                                                      ASBESTOS SIDING WORK PRACTICES-AM

                                                                      HAZ SPILL RESPONCE & REPORTING-NON-CA-AM

                                                                      UNIVERSAL WASTE-DRY CELL BATTERIES-AM

                                                                      HOT WORK OPERATIONS-AM

                                                                      RADIO FREQUENCY ENERGY TRAINING-AM

                                                                      U-VERSE AND U-2 -AM

                                                                      DSL PROVISIONING PHASE 1-SW

                                                                      I&R HANDOFF TOOL FOR I&R TECHNICIAN-SW

 

DRIVER'S LICENSE

                                                                      CLASS C-STANDARD DRIVER'S LICENSE