Akiedo Morson

2435 Transom Place

Woodbridge, VA 22191

(240) 392-0241

Telecommunications Professional with 20 years + Experience

 

Seek the challenging position of Telecommunications Professional

A highly accomplished, dedicated, and educated telecommunications professional seeking to contribute to and grow with a dynamic, progressive, and innovative organization. Recognized as a team player and a performer, consistently completing assignments on time and under budget. Results oriented individual with an extensive background in troubleshooting network outages and fiber optic nodes, reverse/return path transmitter to the headend of the optical nodes.

Experience Summary
 

·   Twenty (20) years’ experience installing fiber optics, CAT 5 and 6 networks, fiber optic nodes

·   Knowledge of the operation, repair and maintenance of reverse/return path transmitters.

·   Very intense knowledge of HFC networks and various services including analog and digital TV(SDTV or HDTV), video on demand, telephony, and high speed data.

·   Formal industry training and extensive widespread on-the-job experience as a lead technician and project manager

·   Strong time management skills; highly organized, self-directed, and efficient; consistently meets stringent deadlines

·   Employee supervision and project/operations management

·   Professional ability to detect operating defects or faults.

·   Ability to work with different voltage equipment.

·   Organized record keeping.

·   Performed duties as telecommunications technician; skilled in wavelength division multiplexing, trunk cables/amplifier, return-path, optical nodes, coaxial, and taps.

 

CORE STRENGTHS

 

·   Project Management                      

·   Splicing

·   DSL, DS1, HDSL, VDSL

·   CAT 5 and Cable Networks

·   Extensive Troubleshooting

·   Fiber Optic Nodes

·   Hybrid Fibre-Coaxial Networks

·   Employee Supervision

·   Team-Oriented Leader

 

 

PROFESSIONAL EXPERIENCE

 

CommTech 5- Comcast

Waldorf, Maryland, 7/2007-present

 

·   Responsible for performing routine troubleshooting calls, surveys, locates, outage repair, on-call duty, shift work, track/repair CLI, power supply maintenance, and construction maintenance

·   Performs routine troubleshooting calls: troubleshoots the plant through the distribution cable to the node in order to restore customer video, CHSI, or CDV

·   Operates aerial lifts 18 to 20 feet above ground

·   Performs underground location of existing plant using system prints and cable

·   Responds to and repaired service interruptions during regular business hours, shift work or when on-call as required

·   Performs CLI ride-out and track and repair leakage

·   Performed construction maintenance duties such as: splice aerial/underground coaxial cable and equipment to restore cable plant to system specification; splice and activate new coaxial plant as required; repaired and/or replaced damaged aerial/underground plant; and inspected, repaired and/or replaced power supplies

·   Pre-wires single dwelling units and multiple dwelling units (MDUs)

·   Troubleshoots the forward and return path throughout the network distribution system

·   Knowledge of PC hardware, software; Microsoft Office, Word, Excel, Access, Visio, Windows 2003, and Windows 2008, Windows XP, and Windows 7

·   Competency with  Cable Theory and Terms, Construction Practices, Troubleshoots Node and Return Path, Track and Repairs CLI, Power Supply - Maintenance, Forward and Reverse Alignment

·   Uses various test equipment - OTDR, TDR, VOM, light meter, locator, signal level meter, construction tools and hand tools

·   Reads and interpret system layouts from blueprints. 
 

 

OSP Manager- RCN

Lanham, Maryland, 2/2004- 6/2007

 

·   Monitors and manage all plant functions to ensure operation at maximum efficiency and effectiveness.

·   Lead Safety, Quality, Continuous Improvement, and Employee Development initiatives to optimize plant operations and to meet assigned goals.

·   Optimizes outside resources and collaborate with other manufacturing facilities to meet overall operations objectives.

·   Facilitates team building, communication and employee development to support company culture.

·   Devises Plant Budget and communicates clearly defined Plant goals in order to effectively ensure plants budgets and goals are meet.

·   Coordinates daily Plant activities to achieve business and customer commitments.

·   Assures employees are properly trained to provide maximum productivity

·   Provides development opportunities to allow for internal cross-training and upward mobility

·   Provides equipment specifications, purchase, installation and qualification including capital planning.

·   Devises and implements OEE, analyzing PM programs and their effectiveness, developing new project management programs

·   Responsible for meeting or exceeding goals and objectives in areas including: safety, quality, scrap rate, budget targets, OEE, equipment utilization, employee turnover, output of assets, employee morale, downtime of assets, EPA and regulatory compliance

·   Promote continuous improvement through employee engagement and performance management.

·   Prepares and maintains department budget for recurring monthly expenses related to system maintenance. (Utility locates, network power supply billing, vehicle repair and contract labor) 

·   Assures FCC testing compliance in the areas of CLI, proof of performance and twenty-four hour variance. 

·   Submits finalized data to appropriate city municipalities and FCC according to annual schedules.

·   Completes weekly meetings to update technicians on current events and any changing policies/procedures of the department. 

·   Prepares and administers quarterly and annual evaluation of employee's performance

 

 

System Maintenance Technician –RCN

Lanham, Maryland, 5/2000 - 2/2004

 

·         Maintains and repairs new and existing hardware/fiber and copper coax in HFC network. 

·         Troubleshoots and repairs any telephony, data, or broadband outages. 

·         Uses various test equipment - OTDR, TDR, VOM, light meter, locator, signal level meter, construction tools and hand tools. 

·         Responds to and repairs service interruptions during regular business hours, shift work or when on-call as required

·   Performs construction maintenance duties such as: spliced aerial/underground coaxial cable and equipment to restore network to system specification; splices and activates new plant as required

·   Repairs and/or replaces damaged aerial/underground plant; and
inspects, repairs and/or replaces power supplies as necessary

·   Troubleshoots the forward and return path from the optical node, distribution system to tap

·   Performs underground location of existing plant using system prints and locating equipment in order to prevent damage and service interruption of Fiber and Copper cable.

·   Reads and interprets system layouts from blueprints. 

 

Broadband Service Technician– District Cablevision

Washington, DC - 11/1995 – 5/2000

 

·   Multi-product installations reconnections, request and non-pay disconnects, and additional outlets for residential and residential-like products.

·   Completes installations from tap including troubleshooting the forward and return path in the drop from the tap to the customer's equipment for multiple services to customer equipment

·   Uses position related test equipment: signal level meter, VOM, TDR, hand and construction tools. 

·   Repairs or reports all system signal leakages found while performing an installation and in order to reduce ingress and egress.

·   Knowledge of the National Electrical Code (NEC,) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA,) Federal Communications Commission (FCC,) Environmental
Protection Agency (EPA,) Department of Transportation (DOT,) American National Standards Institute (ANSI,) and various state and local codes

 

Installer/ Service Technician– Comcast

Baltimore, Md., 1/1993 – 10/1995

 

·   Uses position related test equipment: signal level meter, VOM, TDR, hand and construction tools. 

·   Repairs or reports all system signal leakages found while performing an installation and in order to reduce ingress and egress.

·   Read general system layouts from blueprints, use basic cable installation tools, hand tools, lift and carry loads of 70lbs or more, access crawl spaces and attics, perform jobs from high places (on ladders and/or poles approximately 18 to 20 feet above ground) and stand 50-70% of the time.

·   Knowledge of the National Electrical Code (NEC,) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA,) Federal Communications Commission (FCC,) Environmental
Protection Agency (EPA,) Department of Transportation (DOT,) American National Standards Institute (ANSI,) and various state and local codes

 

EDUCATION

 

Coolidge SHS - High School Diploma/1991

Telecomm Certificate – Orion Services

Broadband Installation/ Service Certificate – NCTI

Certified Optical Fiber Installer – BICSCI