LAWRENCE FONTENETTE III

569 North First St

El Cajon, CA 92021

Mobile (619)838-2107

Home (619)749-8857

Lfun2net@yahoo.com

 

Experience

 

K-Force, San Diego, CA 12/13- Present

Field Service Technician

•          Installation of POS System

•          Installed 1 Primary Server (Lenvo Think Center PC), 1 secondary Server (Lenvo Think Center PC), 2 work station (Lenvo Think Center Clients), 2 Epson Validation Printers, 1 Lexmark MS811 Printer, 1-16 Port Allied Telesis Switch 2 Magtek USB Card Readers, 4 Lenvo 17” LCD Display Monitors, 1 Motorola Access Point, 4 Motorola LS2208 Scanners, 2 T017-BL1616, APG Cash Drawer, Cisco 300 Switch

•          Connected the Allied Telesis Switch to the Cisco 300 Switch

•          Placed the Primary Server under the front counter and connected 1 Lenvo Think Center Server PC, 1 Epson Validation Printer, 1 Magtek USB Card Reader, Cash Drawer, Lenvo 17” Monitor, Lexmark MS-811 Printer and 1 Motorola LS2208 Scanners

•          Installed the Secondary Server in the Managers office.  Connected both to the Allied Telesis Switch, Pinged them off each other then called the Helpdesk to make sure they were also able to Ping.

•          Installed the 2^nd and 3^rd work station, making sure I was able to Ping off the Primary and Secondary Servers and that the Helpdesk was also able to Ping them.

•          After each one was installed I configured the system, ran test on the Printer, Scanner and Card Reader made sure they were all working correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Adecco Engineering &Technical, San Diego, CA 09/10 – 2/13

Field Service Technician

 

•          Supervised up to 10 people in the remediation of the Carefusion 8000, 8015 PCU (Personal Care Units)

•          Conducted necessary repairs and upgrades on the CareFusion 8000 and 8015PCU (Personal Care Units).  Which included opening the unit, de-soldering and removing IC chips, cleaning the pad putting the unit back together and doing a Level of Testing before letting the unit go back out to the floor.

•          Open up unit check the date code on the battery board and if in between a specific range, remove and replace board.  Once the unit is reassembled perform a Level of Testing before letting the unit back out to the floor.

•    Provide remote and on-site reactive service of Carefusion’s Alaris pumps and sets used in patient   care for non-invasive medical monitoring of patients and Pyxis automated dispensing systems located within hospitals and other healthcare facilities.

•    Install and upgrade these systems and secondarily execute a preventative maintenance program, while following all FDA guidelines

Establish and maintain customer service relationships to ensure a long term business relationship

Responsible for the daily report of work done.  Would send reports to the customer and the home          office, ensuring they were completed daily and in a timely fashion. Also making sure the work was completed on time.

 

Direct TV, San Diego, CA 08/09 - 1/11 

Field Service Technician

•   Prepare installations by reviewing orders, gathering equipment, supplies and tools, along with coordinating with customers

•   Establish satellite TV systems by installing equipment, running and pulling cable, programming and calibrating equipment while adhering to codes, regulations and standards

•   Responsible for the timely resolution of all DIRECTV service related issues; including commercial, residential and MDU accounts

•   Install, test, troubleshoot, repair and upgrade DirecTV satellite equipment.

•   Maintain accurate records through documenting installations, services and repairs

•   Enhance the organization's reputation through personal accountability for accomplishing new and      different requests and always striving to add value

 

 

 

 

 

 

 

 

 

 

 

 

 

Installation Service Technology, San Diego, CA 04/08 - 06/10 

Field Service Technician

•          Responsible for various nationwide fast food restaurants in upgrading and/or repairing the computers, registers, printers, headsets and monitors

•          Evaluate blue prints to determine installing, re-routing and removal of cables for printers, monitors, CPU’s, audio, etc.

•          Assist in installation of state of the art vending fixtures

•          Participated in McDonald’s nationwide upgrade to NEWPOS 6.5, the latest iteration of McDonald’s proprietary POS system.  Due to the mission critical nature of POS software we performed all work after hours with little room for errors. The scope of work varied from location to location but usually included new hardware installation (Panasonic, PAR, NCR), software installation from a preconfigured and staged system, network configuration, cabling and cleanup. Detailed time tracking and reporting were central to clients’ success.  A typical install required de-installation; site preparation; wiring; mounting and cabling for four 46” TV’s; network configuration for software integration; and back-office controller installation with supporting wall hardware.  Throughout the project, we met rigorous scheduling requirements and developed a process for real time, tech-level communication directly from the site

 

Various Temp Companies, San Diego, CA 08/07 - 04/08

OSP/ISP Technician

•   Responsible for digging, trenching and burying Copper, 128 strand Fiber Optic Cable and Voice and Data Cable

•   Coordinate fiber installations with various U.S. Naval Stations such as Camp Pendleton, China Lake, MCRD, Mira Mar and various SPAWAR buildings

•  Wire CAT- 5 cable throughout several Military Installations, including; testing, terminating, punching down patch panels, hanging boxes and jacking

•  Installation of Panduit Products and Conduit Systems

 

Time Warner Cable, San Diego, CA 03/00 - 04//05

Installation Technician

•  Pre-wire various homes for cable ready, analog, and digital boxes, running RG-6 cable

•  Trouble-shooting direct pickup, audio, customer knowledge or remote controls. Replacement of old RG-6       and RG-59 cable lines both aerial and underground wrapping homes for optimum signal levels.

•   Climbing poles, ladders, and Gaff certified.

•   In charge of satellite buy backs, removal of disk disconnecting and connecting of cable lines, including both wrapping of homes and independent runs.

•   Installing broadband and internet services for Road Runner, AOL, and EarthLink.

•   Knowledge of TCP/IP and DNS for both Time Warner and Cox Cable.

•   Created and provided repair training for customer service representatives.

 

 

 

 

Education

Concord Career Institute, San Diego, CA

Computer Service Technician Certificate

 

Allied School of Real Estate

Real Estate Principals

Legal Aspects of Real Estate,

Practice

Finance

Appraisal

Economics

 

 

 

 

 

 

 

 

Technical Skills/Interests

 

Windows 95 and 98, 7

MS Office 2000, 2003, 2007

Various ITU and ANSI cabling and wiring standards

Fiber optic cabling, level meters, light measurement testers, voltage meters

 

 

References

Professional and personal references available upon request