210 E 51st Street, Brooklyn NY 11203  | 917-817-9376 | mareid1015@Gmail.com

Technology Professional with excellent telecommunication and support skills

·   8 years of Telecommunication experience

·   Highly proficient in installation, testing, repairing and troubleshooting Fiber Optic Networks.

·   Profound Knowledge of Voice, Video and Data Communication.

·   Excellent Verbal and written communication skills.

·   Hard working, able to multi-task effectively.

·   Recognized for outstanding quality of work.

Technical Skills

Platform / Software:  Windows 98/NT/2000/Vista /Mac, MS Office, Excel, Outlook, AutoCAD

Hardware:  Exfo OTDR , VFL, OFI, Power Meter, Corning M90 fusion splicer and Fujikura FSM 60R  fusion splicer.

Professional Experience

Senior Fiber TECHNICIAN | cablevision | 06/15/08- 01/30/2013

·   Maintained company fiber optic infrastructure (Optical Nodes and Fiber optic Rings)

·   Responsibilities included Design/ Build fiber optic networks and also testing to ensure they are minimal attenuation after splicing.

·   Communicated closely with engineers and project managers on issues changes and project progress.

·   Responded to emergency call-out/ Fiber Outage.

·   Responsible for updating documentation of all work completed via matrices, patch panel, AutoCAD and ring mops.

·   Prepped various types of OSP and ISP type splice enclosure for splicing.

·   Worked with aerial bucket and underground as necessary.

·   Proficient in using test equipment, OTDR, Power Meter, OFL, VFI and Fiber Scopes.

service technician | cablevision | 06/01/2005-06/15/2008

·   Advance PC configuration skills (resetting ip address, network topology, circuit testing etc).

·   Installation and on-site configuration of coaxial cable network.

·   Certified Subscriber drop and if found faulty replace drop to ensure all equipment meets company specs.

·   Retain and compose irate subscribers through advance communication skills

·   Troubleshoot forward and return carrier based on subscriber’s issues.

·   Install and certify telephone and data lines (RJ11and Twisted pair) in subscriber premises.

 

residential account Excecutive | cablevision | 06/01/2003-06/15/2005

·   Network intensively with subscriber and non subscribers to generate sales leads.

·   Customized package to best serve customer needs

·   Generated leads through cold calling potential subscribers.

·   Profound knowledge of product to effectively communicate to customers.

·   Ability to easily grasp new ideas, concepts, method and sales techniques.

 

Pending | New York COLLEGE OF technology

·   B.S Telecommunication

 

awards and recognition

·   Promoted from Service technician to fiber optic technician.

·   Completed Fiber Optic Technician Course (FOT)

·   Completed Fiber optic Installer Course. (FOI)

·   CCNA Certification 2001-2003

·   Lowest repeats rate in Brooklyn 05/2008

Keywords,

·   Fiber Optic Installer, Fiber Optic Technician, Network support. Cable Installer, Telecom Service and Support, Telecom Technician

 

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