Arthur S. (Steve) Giles

 

Experience Summary

National and international experience in telecommunications including positions in federal government program management, executive level business management & operations, project engineering / management, personnel, technical, and construction management for network infrastructure, equipment, circuits, facilities and related support systems.  Experienced in determination of network requirements, business objectives, analysis, collaboration, proposal / solution development, start-up, design, engineering, construction, installation, testing and acceptance.

 

PROFESSIONAL EXPERIENCE SUMMARY

·Senior Program Manager - USGovt

·President – SMC, Inc.

·Lead Technical Project Manager – Qwest Government Services

·Network Project Engineer / Manager – World IT Solutions.

·Director Network Deployment – UTStarcom

·Project Manager – Alliance Telecom Solutions

·Consultant – CBSI / Claremont Technologies

·Manager OSS Requirements - USTelecom

·Manager OSP / ISP Network Engineering & Construction – Bell Atlantic

-          System Engineering – Federal Systems Division.

-          Manager Forecasting – Washington Metropolitan / Northern Virginia.

-          OSP Engineer – Northern Virginia.

-          ESS Switching - Northern Virginia.

-          Field Installation & Maintenance.

-          Business Office / Customer Care

 

U.S. Passport. Clearance TS/SCI

 

Sr. Program Manager / Program Contracting Officer Representative

Program Manager / Contracting Office Technical Representative for IT, telecom, and ultra long-haul international circuits via IDIQ contracts.

 

Program management and contract administration for requirements analysis, SOWs, Acquisition management, and deployment in the federal diplomatic, intelligence, DoD, and civilian communities.  Program level $300+ million bandwidth terrestrial leased line, satellite, and IP communications.  Contract Management of multiple network vendors providing engineering solutions, implementation, and network operations of ultra-long haul international worldwide WAN connectivity.

 

·  Certified Federal Government Project Management

·  Certified Federal Government Advanced Level Contracting Officers Tech Rep

 

President – SMC, Inc.

 

Executive level management of $14+m company providing telecommunications & power infrastructure to government, system integrators, and network carrier clients.

Responsible for business development, revenue growth, diversification, P&L, CapEx and operations.  Management of executive staff for Finance, Communications, Field Services, Human Resources, Safety, Security, Marketing / Sales, Project Engineering / Management, Equipment & Fleet Management.

 

·  85% Revenue Increase

·  100% Client Base Increase

·  20% Increase in EBITDA ratio

·  Major Contract awards / executions with Network Carriers, System Integrators, Govt Agencies

·  Instituted Company wide Action Plans for increased profitability, productivity & organizational improvements.

 

Lead Technical Project Manager – Qwest Government Services 2004 - 2005

 

Project Management Organization Lead for all client requirements, network additions, new buildouts, relocations, and upgrades and maintenance. 

-          Quote Requests (RFQs/Work Request)

-          Development of project costs for material, labor, and vendor tasking

-          Scheduling – development, monitor, escalations, status.

-          Procurement & Task Orders to suppliers.

-          Documentation and Financial Closeout – testing, configuration management, deliverables, financial reconciliation.

 

Infrastructure Project Engineer - World IT Solutions 2003-2004

Survey, design, engineering, and deployment of Navy – Marine Corps Intranet (NMCI) program for GigE BAN-LAN-WAN deployment on multiple USMC bases.  Primary interface between Prime Contractor (EDS) and partners for design, architecture, engineering, logistics, installation, configuration and cutover.  Management of staff, contractors, engineers, assignments, reporting, schedules.  Technical direction for design, engineering, implementation, logistics, moves-adds-changes, deliverables and documentation.

-          Survey / User / Geographic Network Requirements

-          Architecture, Standards, and Design

-          Building Facilities (space, power, cabinets)

-          ISP (Cat5e cabling), OSP (SM / MM fiber) Engineering

-          Active and passive equipment BOMs (switches, routers, blades, cords).

 

Director Network Deployment – UTStarcom 2002

Management of design, engineering, installation, and operation personnel for mobile and fixed iPas wireless system deployment of 100,000 line public network in (Teleco) Caribbean.  Management of

-          RF and OSP Network Planning, Design and Engineering

-          Network Installation and Construction.

-          Material Management

-          System Documentation

-          Client Acceptance

 

Client Projects Manager – Alliance Telecom Solutions 2000 -2001

CLEC Implementation - Project management for activities involving implementation of Competitive Local Exchange Carrier (CLEC) in U.S. Northeast Region. Direction and management of personnel, contractors, client staff, scheduling, coordination and problem resolution to implement activities as follows:

-          Network Architecture - SONET Metro Area Networks Planning

-          Switch & Technology Facility Build

-          Collocation Preparation and Installation activities

-          Project Planning and Tracking

 

Telecom Consulting – CBSI / Claremont Technologies 1998-1999

Methods, procedures, training, recruiting and project management for Lucent Technologies’ implementation of Global Network Operations Centers.  Development of training curriculums for Bell Atlantic Global NOC implementation technicians and managers. US & Europe.

 

Manager - OSS Requirements– USTelecom / CSG Systems 1996-1997.

Creation, execution and documentation of client management decisions, requirements analysis and scope of work program for UNIX based Oracle client-server software and hardware.  International local exchange carriers in Asia, Europe, Mexico and United States for configuration of requirements for OSS in customer care/service, billing, message processing, security, and facility inventory/assignment.

 

Manager Engineering & Construction, Bell Atlantic 1992-1996

Management and direction of all telecommunication infrastructure and operations for the Federal Government contract to propose, design, install operate and maintain telecommunication system.  $100,000,000 OSP/ISP Replacement.  OSP / ISP engineering & construction management for 300 square mile secure site, 1,200 buildings, 12 switching nodes / hubs, 1100 copper / 700 fiber terminals, 3000+ circuits, 100+ miles copper / 180+ miles fiber optic cable, infrastructure, aerial, buried and building facilities.  Management of engineering staff, contractors, and material management, testing, inventory, design, operations/maintenance.  

 

Previous career positions with Bell Atlantic

-          System Engineering – Federal Systems Division. DOD. PBX, LAN, Voice Mail, Cabling.

-          Manager Forecasting – Washington Metropolitan / Northern Virginia.

-          OSP Engineer – Northern Virginia. (Largest and fastest growing wire-center.  Copper, fiber, electronics, CEVs, manholes, conduit, pole lines, EFRAP.)

-          ESS Switching - Northern Virginia (SCC, Network Test Center, Code & Routing translations).

-          Field Installation & Maintenance

-          Business Office / Customer Care