CONTACT ADDRESS:

Email: Fonseca1@juno.com

1002 Rachel’s SQ Dr

 

CERTIFICATION

Cisco: CCNA, Linux: Lpic- 1, CLA  Novell         

 

PROFESSIONAL EXPERIENCE

 

Community Health System           11/2011 to Present

Network Administration

 

I work as Network support team member to ensure 100 percent up time for Corp and Hospital infrastructure. I have  outlined a few areas that I have specialized in.  

 

·   Create and troubleshoot VPN tunnels for vendor access via ASR  and ASA Firewall.

·   Troubleshoot Wireless connections at CORP and Hospitals using Cisco 5508 controller and 3500 AP.

·   Troubleshoot, LAN/WAN for outages and routing conflicts.

·   Evaluate Bandwidth needs and QOS polices using NetQos

·   Replace, Configure and Deploy Failed Routers and Switches

·   Update Wireless MAP in Cisco Prime and configure new AP to infrastructure

·   Created and troubleshoot Firewall access via Cisco ASA5500 and Palo Alto Firewall

·   Add and troubleshoot connection to Cisco ACE Load Balance,

·   Add  ,created and troubleshoot connection to Juniper 6000 series SSL VPN for remote users access.

·   Learning Citrix Netscaler, Cisco nexus OS

·   24/7 weekly on -call rotation

 

Deloitte LLC

Deloitte NOC: Network and Application Engineer                                                                    8/2006 to 6/2011

·   Tier II Enterprise help desk support for LAN/WAN and Wireless technologies within Deloitte’s US and India networks.

·   Monitor and troubleshoot network devices and circuit connectivity within the US and India infrastructure using tools such as Solar Winds, NetQos, and IBM Tivoli.

·   Trouble shoots connection issue on Cisco Routers and switches and Wireless access ports using command line utilities, HP Network Automation, Wireless Control System and Wireless Solution Engine. 

·   Support ISDN, Frame relay, BGP, OSPF and Quality of Service (QoS) within an MPLS network.

·   Support Cisco and Nortel VOIP and Video conferencing equipment (both point to point and multi- point).

·   Sprint and Verizon vendor hosted network monitoring tools

·   Troubleshoot, Configure Cisco Switches for VLAN and QOS setting to support VOIP and Video conferencing

·   troubleshoot Cisco routers  for connectivity issues

·   Develop and maintain the necessary internal documentation to support new technologies within an expanding topology.

·   Tier II Enterprise application support for Deloitte hosted and vendor hosted applications.

·   Monitor and troubleshoot the operational status of servers via Microsoft Systems Center Operations Manager - SCOM.

·   Coordination with department leads to evaluate enterprise network and application updates.

·   Use Service Desk to track events using an ITIL best practice for IT Service Management

 

 

 

 

 

 

 

Department of Homeland Security (Apogen Technology)                                                          4/2004 to 7/2006

Port of Memphis: Contractor Sr. System Administrator  

SECURITY CLEARANCE: SECRET /expire     

·   Collaborated with the merger of INS, Customs and border and Agriculture into Homeland security

·   Implemented National security standards at all supported locations

·   Supported a 24x7x365 Novell and Windows Network

·   Created user access and allocated resources

·   Managed LAN’s at offices in Alabama, Mississippi, Arkansas and Tennessee

·   Supported Office Software, Hardware and Databases

·   Provide Help Desk support for Lotus Notes, CC: mail systems, MS office suit and internal application

·   Supported Veritas BkupExec for local and remote Netware servers

·   Supported Mainframe access via TN3270 emulation

·   Maintained Network printing and file sharing

·   Managed system patches and application updates at supported sites

·   Checked server backups, e-mail router and system logs

 

Provide more work history upon request

EDUCATION                                                                                                                                                                 Tennessee State University, Nashville, TN

Master’s in Education, Administration and Supervision                                                                                            Bachelors of Science in Aeronautical and Industrial Technology

Nashville Technology Institute, Nashville, TN

Associate of Applied Science in Automation Robotics

 

TECHNICAL PROFICIENCIES

Windows

·   Windows 2000 Implementation and Deployment, New Horizons

·   Windows 2008 boot camp, New Horizons

·   Implementing a Microsoft Windows 2000 Network Infrastructure, New Horizons

·   Windows Active Directory 2003, Self-Pace, CBT’s 

Novell

·   Novell 5.1 to 6.5 upgrades, New Horizons, U.S. Customs office

Linux/Unix

·   Linux Professional institution certification (LPI –1), Self-pace, CBT’s

·   Caldera SCO UNIX and Advanced UNIX, Nashville Technology Institution

Cisco/Nortel

·   Cisco 3850 router

·   Cisco 6500 serious, 3700 series 3500 series

·   Nortel 470, Business Policy Switch 2000

·   Cisco Air-net 3500, 1200 series

·   Cisco controller 5508

·   Cisco ASA5000 Series

·   Cisco ASDM, Cisco Security Manager,

 

OPERATING SYSTEM PROFICIENCY

·   Windows Server,2008, 03, 00    

·   Windows workstation 7, Vista, XP

·   Unix/Linux: Solaris, RedHat, SCO, Fedora