WALTER SANTIAGO

·               Currently Active Top Secret/SCI - Sensitive Compartmented Information clearance.

·               Accomplished IT Professional with 12 years of directly related experience in systems administration and analysis, supporting government civilians and military personnel within multiple enterprise networking operating systems conducting risk assessments for the Defense Information Assurance Certification and Accreditation Process.

·               Progressive knowledge/experience in the system administration, technical guidance, software installation, software configuration, and system troubleshooting on the following systems: WINXP/7/SVR03/08R2, Symantec Backup Exec, HBSS, MS Exchange, Retina Network Security Scanner, IAVA Patch Management, Windows Server Update Services, Remedy Action Request System, Altiris Deployment Solutions, CASDM/Cisco Security Manager, C-JWICS, GCCS-J 4.x, VMware ESX and ESXi.

·               Excellent communication and diagnostic skills consistently solve problems and rarely escalate issues, proactive self-starter known to initiate process and system improvements to increase system stability.

EDUCATION

Bachelor in Computer Science/Software Engineer, Florida State University, FL, 2014

Graduate Cert Cyber Security/ Information Assurance, Stetson University, FL, 2007

Associates in Business Administration, United States AF Community College, 2005

Associates in Electronic Engineer, Technological Institute of Puerto Rico, PR, 2001

 

CERTIFICATIONS

Network+, Security+, Linux+, A+, MCSA, MCP

(IAT) Level II and (IAM) Level 1 Certifications per DoD 8570.01-M Standards

 

PROFESSIONAL EXPERIENCE

Sr. Network Security Engineer                               2011 – Present

General Dynamics • Panama City, FL                

·   Performed computer systems operations on LAN’s to include support for client and server hardware, software administration by upgrading software, tools and utilities at the Deployable Joint Command and Control level.

·   Executed virus protection and detection, system backups and data recovery ensuring all required file systems and system data are successfully backed up to the appropriate media; audited functions providing information systems life-cycle management across multiple operation systems. Ensured that all information systems are certified and accredited in accordance with DoD policy DIACAP through maintenance.

·   Gathered and installed patches according to the Information Assurance Vulnerability Alerts/Bulletins requirements. Consolidating and conducting analysis of large data sets to determine results relative to performance, failures and user issues for analysis and assessment providing weekly reporting and monthly report deliverables.

·   Performed data cleansing on large sets of data to ensure accuracy, reduce redundancy and eliminate unnecessary information in Remedy, AR system, Oracle and SQL.

·   Provided technical oversight of the Operations Center, as well as training and mentoring to the current and newly hired. As part of a team we verified the integrity and availability of all hardware, server resources, systems and key processes.

Network Security Engineer         

Computer Science Corporation • Panama City, FL      2008 – 2011

·   Provided information systems life-cycle management, configuring, installing, and managing data services at the software operating systems level, DNS, Active Directory, HBSS, and messaging services, performed failure analysis, recovery, and data backups implementing new services with the goal of achieving maximum server uptime and availability for the customers.

·   Conducted automated vulnerability assessments using SCVI, ACAS, or SCAP compliant scanner, DISA Gold Disk, SRRs, Security Technical Implementation Guidance (STIG), and analyzing and formatting the results for Windows, UNIX, and Linux operating systems evaluating security vulnerabilities and mitigation strategies.

·   Decipher protocol and proxy service vulnerabilities and their relationship to firewall configurations guarding against hostile attempts to compromise or inadvertently disclose sensitive material by performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.

·   In-depth experience with the implementation in the upgrade of operating systems and design of systems enhancements, earning a solid reputation for productivity, analytic testing strategies, complex problem resolution and professionalism.

Desktop Baseline Support Engineer             2007 – 2008

SkillStorm • Multiple Navy Military Stations                                    

·   Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals.

·   Conducted first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers.

·   Developed desktop operating system builds to be compliant with enterprise standards, and security policies. Builds include Monitored system performance, gathered data, and prepared management reports.

·   Performed system backup and recovery activities, upgraded, modified and replaced hardware, software and network components, configuring email accounts, assembling and installing microcomputers, workstations and/or peripheral equipment.

Information Assurance Manager                                                       2002 – 2007

United States Air Force • Multiple AF Military Stations                                    

·   Trained and evaluated staff, providing appropriate feedback regarding performance and training requirements, enforced, tracked and insured compliance with all organization policies and procedures.

·   Implemented security awareness and training program throughout the Air Force Bases.

·   Provided technical oversight by effectively communicate technical improvements, restrictions, or road blocks of new software applications and upgrades to Staff personnel.

·   Consolidate and conduct analysis of large data sets to determine results relative to performance, failures and user issues for analysis and assessment.

·   Responsible for implementing any training required including instructing staff on proper security measures both in the office and online.