Senior Network Engineer

Team-Building & Leadership ~ Network Design ~ Network Security

 

·         Considerable skills in network cabling and installation, troubleshooting LANs/WANs/VLANs, and network performance tuning and optimization.

·         Exemplary capabilities in analyzing, diagnosing and rectifying complex technical errors and issues and thoroughly documenting procedures.

·         Superior ability to establish cohesive working relationships with all levels of an organization to expedite and ensure project success.  

·         Three years’ experience as network engineer contractor for U.S. Army working on broad-scope projects ranging from complete network design to WAN configuration and maintenance throughout Middle East and Africa.

·         Highly regarded for exceptional management, technical, communication and problem solving skills.

·         Formally recognized and awarded for contribution during Charter Communications’ national backbone and five-state ring upgrade project which established nationwide network with redundant Internet drains and a five-state core ring in Southeast.

·         Possess Active Secret Security Clearance.

 

 

Bachelor of Science in Management Information Systems (MIS), Virginia College

Focus on Networking with Cisco equipment ● President’s list, 2001, 2002, 2003, and 2004

 

CCNP              (Cisco Certified Networking Professional)

CCDP              (Cisco Certified Design Professional)

CEHv8 (Certified Ethical Hacker)

CCNA              (Cisco Certified Networking Associate)

CCDA              (Cisco Certified Design Associate)

Security+, Network+ and A+ - CompTIA

 

 

Trace Systems Inc., Bagram Air Field, Afghanistan, 2012 to Present

Sr. Network Engineer (U.S. Army Civilian Contractor)

·         Designed and implemented fully redundant, highly available network for the Bagram Prison CCTV system using both layer 2 and 3 technologies and Cisco routers and switches.

·         Leveraged route maps, access list, SSH, port security and TACACS (terminal access controller access control system) to achieve excellent network security.

·         Diligently monitor LAN/WAN circuits using SolarWinds network monitor, syslog server and SNMPc network monitoring software.

·         Configure GRE tunnels and VLANs (virtual local area networks) to fortify security and isolate customer’s traffic.

·         Configure and manage TACACS server to effectively control access to all routers and switches.

 

Continued …

 

 

 

 

Professional Experience continued …               Joe Clay – Page 2 of 2

 

ITT Excelis, Camp Arifjan, Kuwait, 2010 to 2012

Network Administrator (U.S. Army Civilian Contractor)

·         Collaboratively managed multiple NIPR (Non-Classified Internet Protocol Router) networks, SIPR (Secret Internet Protocol Router) networks, and VoIP services throughout the Army’s Middle East network.

·         Expertly administered networks consisting of Linkway modems, access switches, Cisco 3800 series routers, Cisco ASA firewall, Cisco Call Manager for VoIP phones, and 6509 distribution level layer 3 switch running BGP.

·         Maintained network security, optimized availability and reliability of LAN/WAN circuits, contributed to network cabling and installation, and performed DHCP and Print Server Administration.

·         Accurately configured GRE tunnels, VLANs, and TACACS access server.

·         Configured and troubleshot routing by using OSPF, EIGRP and RIP protocols internally and BGP externally.

 

Charter Communications, Birmingham, AL, 2000 to 2010

Network Engineer II    (2006 to 2010)

Network Engineer I     (2003 to 2006)

·         Proficiently delivered Internet, VOD (video on demand), and VoIP (voice over IP) services to 250,000 Alabama subscribers via hybrid network encompassing coax, fiber optic and Ethernet transport.

·         Demonstrated outstanding talents in configuring, maintaining and troubleshooting Cisco 12012 and 12016 Gigabit Switch Routers (GSR) and participated in 2010 upgrade to ASR 9000 series running IOS XR.

·         Collaboratively maintained 99.9% network uptime and very high customer satisfaction levels.

·         Met with hardware vendors to evaluate cost and features of equipment needed for upgrades.

·         Designed, troubleshot and maintained core network consisting of multiple Cisco 7609 layer 3 switches which connected state of Alabama to company's national backbone.

·         Designed, troubleshot and maintained Cisco 15454 and Infinera DTC optical networks and a DWDM network for business customers.

·         Effectively implemented upstream and downstream cable modem load-balancing.

·         Precisely monitored network traffic and statistics using SolarWinds, Cacti, Drum, and Zenoss SNMP-based software.

·         Designed, troubleshot and maintained redundant DHCP servers using CNR on UNIX platform.

 

Regional Operations Center Supervisor     (2001 to 2003)

·         Applied dynamic leadership talents toward managing, motivating, evaluating and coordinating top-performing team of network administrators, network engineers, and RF engineers servicing Alabama, Georgia, Florida, Mississippi, and Louisiana.

·         Served as central point of contact between Cisco TAC engineers and local contacts during outages.

·         Coordinated regional maintenance and change management in alignment with company guidelines.

 

Pipeline Technical Support     (2000 to 2001)

·         Responded to incoming support calls regarding cable Internet issues spanning installs, email problems, rewiring, set-up, and cancellations.

·         Successfully resolved challenging technical issues to maintain high levels of satisfaction.

 

Prior Background:

 

Technical Support, Teletech, Birmingham, AL

Technical Support. Vulcan Publishing, Birmingham, AL

United States Navy, Norfolk, VA