^{JANET C. JAMES}

Saint Charles Illinois

Phone: (630) 618-9118 Email: janetcjames22@yahoo.com

Litigation Paralegal

Experienced, Certified Paralegal with excellent office management and client relation skills seeking position within a corporate legal department or law firm. A highly organized, efficient, and motivated team player who is keen to progress in the legal field. Able to deliver excellent service to clients and exceed their expectations by having an eye for detail and a proactive attitude toward every case. Possessing strong business judgment and the ability to bring tasks to completion in a timely manner. Result driven and easily able to manage client’s expectations by being diplomatic, tactful and always on the lookout for new ideas and solutions.

 

Areas of Expertise

 

§    Civil Litigation §    Contract Law §    Wills, Trusts and Probate Law

§    Environmental Law §    Bankruptcy Law §    Real Estate Law

§    Family Court Law §    Criminal Law §    Westlaw, Lexis/Nexis

 

Professional Experience

 

 

 

ADMINISTER JUSTICE, Elgin, Illinois Intake Specialist Paralegal (Volunteer)

2010 - current

§    Made primary client contact and updated records, reviewed, organized and drafted briefs and summaries.

§    Investigated claims, set meetings and interviewed clients.

§    Drafted appeal pleadings and Records on Appeal, assisted attorney with legal research for brief and filing the same.

§    Researched legal issues; cite-checked and shepardized legal documents.

 

DOVENMUEHLE MORTGAGE, Lake Zurich,  Illinois Default Litigation Team Lead

2011 - 2014

 

§    Reported directly to four attorneys with broad-ranged responsibilities that encompassed the timely and complex preparation of cases from discovery to trial phase.

§    Coordinated multifaceted office functions encompassing court calendar management, detainment of court reporters, and scheduling of conference rooms for deposition proceedings.

§    Liaison between attorneys, clients, witnesses, insurance carriers, law firms, and government.

§    Reviewed and assigned CFPB correspondence, prepared legal documents for signature

§    Trained new employees in Default Litigation policies, procedures and computer programs

 

CLARK’S TV AND APPLIANCE San Diego, California Billing and Collections

2006 - 2007

§    Handled the billing for warranty service work assigned to the company.

§    Carried out collection efforts to recover bad check debts and past due RTO accounts.

§    Managed 75 ‘Rent to Own’ accounts and handled billing, repairs, collections, and repossessions.

 

 

UNISOURCE ENERGY SERVICES, Kingman, Arizona Customer Service and Collections

2001 – 2006

§    Worked with States Attorneys to collect bad check debts.

§    Arranged long term payment plans for commercial and residential customers.

§    Maintained 750 budget billing accounts.

 

Education & Training

ABA Paralegal Program Graduate, Elgin Community College, Elgin, Illinois, 2011

Bachelors of Science in History, Rockford College, Rockford, Illinois

 

Professional Membership

Notary Public (2016) ⦁ IPA (Illinois Paralegal Association) ⦁ NEA (National Education Association)