EXPERIENCE:

1/2010 - Present

Industry: Real Estate/Property Management

Quality Assurance Specialist/Reviewer

To work directly with real estate agents and brokers across the country (via phone/computer) to expedite the company’s efforts in providing reliable, rapid, high quality residential real estate property to customers.

Review BPOs (Broker Price Opinions) for accuracy – this consists of looking at all the specs on the subject, as well as the comparables to make sure we are getting close in proximity and characteristic comps.Take calls from agents who need help in deciding what comparables to use.Follow-up with agents who have not completed the BPO on-time or are close to exceeding a dead line – the reviewers are the last line of defense to getting a quality BPO off to the client on time.

3/2006 - 11/2009

Industry: Real Estate/Property Management

Branch Manager

To oversee daily operation of downtown Chicago closing office. This includes scheduling, payroll, reports and training of staff.

Oversee downtown Chicago closing office.Conduct weekly office meetings and staff training as required.Provide upper management with reports to track workflow.Issue policy commitments.Conduct closings, HUD preparation, and file dispersal.

4/2005 - 2/2006

Industry: Real Estate/Property Management

Branch Closing Manager

To oversee the day to day operation of the closing department. Including developing the system to keep agents at multiple locations on time and making sure packages were delivered and returned on time ti guarantee on time dispersal.

Hiring, training, and overseeing all members of department.Create the process and system to allow for efficient closings. Conduct closings, HUD preparation, and file dispersal.Soliciting of new agents and upkeep of current accounts.

3/2001 - 3/2005

Industry: Real Estate/Property Management

Closing Manager

Responsible for hiring, training and reviews of all department members.Scheduling of closings, HUD preparation and file dispersal.Issue policy commitments.

1/1998 - 2/2001

Industry: Legal Services

Paralegal/Legal Assistant

Paralegal for real estate closings.

Prepare all closing documents for real estate transactions.Cleared title, ordered payoffs and obtained appropriate city stamps and certifications.Post closing file maintenance.

EDUCATION:

High School or equivalent

SKILLS:

Skill Name

Skill Level

LANGUAGES:

Languages

Proficiency Level

INTERESTS & HOBBIES:

Arts and Crafts

Poetry

music

Live events

Family/children