¨      Consults with clients to help develop Business Intelligence strategy and Roadmap.

¨      Attended training and passed certification in MicroStrategy Project Design (CPD), Report Design (CRD) and Document/Dashboard Design (CDD)

¨      Demonstrated ability to create MicroStrategy Dashboards and Mobile BI Solutions that enabled an Enterprise Wide Mobile Business Intelligence solution for client.

¨      Completed advanced training in the design of Mobile Business Intelligence Apps for iPad, iPhone and Blackberry devices. Certified in Microstrategy Mobile BI.

¨      Gathered requirements and helped internally to develop new ETL process for client in order to improve corporate reporting efficiency.

Centerstone Research InstituteDec. 2009 to Dec. 2010

Manager of Analytics

¨      Managed a team of statistical analysts, (Jasper) report writers, Oracle 10g database developers, and Qlikview creators.

¨      Leader of Analytics team that won The Data Warehouse Institute (TDWI) 2010 Best Practices Award in Data Warehousing and Business Intelligence for a Non-Profit Group.

¨      Gathered report requirements and documented metrics to produce behavioral health reports and dashboard visualizations delighting the business users and management stakeholders.

¨      Mentors and trains staff in best practices for business intelligence requirements gathering, role and security setup, database design, and visualization development using Qlikview in-memory tool.

¨      Prepared and demonstrated Qlikview capabilities and productive features to key stakeholders.

¨      Successfully completed (3 Year) CARF certification requirements by compiling clinical data sets and adhering to clinical standards resulting in the analytics team receiving an “Exemplary” rating.

Computech Corp. Client -Teradata Corp.Jun. 2009 to Nov. 2009

Business Intelligence Technical Lead Consultant

¨      Prepared and demonstrated Business Objects XI r3 capabilities and productive features to key stakeholders in a large west coast Insurance company.

¨      Gathering report requirements and documenting metrics to produce insurance company reports through web intelligence reporting in accordance with key stakeholders requirements.

¨      Performed data modeling using ErWin modeling tool to define the star schema of Business Objects universe being developed to work with the 3NF Teradata model.

¨      Designed and presented Business Objects universe and web intelligence reports in early phase of project to help generate adoption of Business Intelligence POC roadmap

¨      Mentors and trains client staff in best practices for business intelligence requirements gathering, role and security setup, web intelligence reporting and Xcelsius dashboard development.

Solutions WorkforceApr. 2009 to Jun. 2009

Principal Consultant

As an onsite project management and development resource for various projects, is responsible for:

¨      Creating Business Objects Universes that enable Business Intelligence for client companies.

¨      Developing corporate-wide Business Intelligence Strategies and identifying Key Performance Indicators.

¨      Performing data warehouse design modifications including aggregation and relational schema re-design, logical data modeling, physical data modeling, and fact table and dimension table design.

¨      Creating data mapping documentation and designing logical data models for clients in early stage data warehouse projects using CA Erwin Modeler.

¨      Building relationships with business users and deciphering user requirements into logical conformed dimensions and fact tables used in the design of a logical data model, practices Ralph Kimball Lifecycle Data Warehouse design methodology.

¨      Mentoring and training client staff in best practices for business intelligence requirements gathering, modeling, reporting and dashboard development.

¨      Leader in setting up Business Intelligence system using Oracle databases, Business Objects Edge XI 3.0 Universes, Webi Reporting, and Xcelsius 2008 dashboards.

Robert Half Management ConsultantsDec. 2008 to Mar. 2009

Senior Consultant

¨      Consults with client companies on financial analysis, database design, and productivity analysis and business intelligence strategy development.

¨      Made recommendations for business processes, technology platforms and tools to assist in organizational change.

¨      Developed (OBIEE) Oracle BI (Business Intelligence Enterprise Suite) reports for a healthcare client.

¨      Responsible for designing Access Database front end Forms, Tables, and Queries for QHR (Quorum Health Resources) Hospital Benchmarking database.

¨      Designed (frontend) Access database forms and tables. Created relational queries to build and load the benchmark data from hospital client sources using SQL server as the backend.

¨      Trained staff in query design, database modeling and reporting techniques of Access 2003 database.

¨      Wrote SQL and VBA code to perform data quality control and exception checks on incoming data sources before being loaded to final database version.

¨      Received training in SharePoint Server 2007 implementation.

Tria Staffing, LLC

Client - CHS (Community Health Systems) – Senior ConsultantApr. 2008 to Oct. 2008

¨      Responsible for creating Business Objects queries to extract clinical data sets from HCA Business Objects warehouses for hospitals acquired by CHS.

¨      Developed extract formats and automated processes to populate HMS system for CHS.

¨      Trained programming staff in query design, automation development and reporting techniques of Business Objects software.

¨      Project manager of the CHS corporate upgrade process from Business Objects 6.5 to XI 2.0 version.

¨      Worked with McKesson Horizon Business Intelligence module to develop clinical decision support reports utilizing Business Objects XI.

¨      Utilized Monarch DataPump to automate data loads and summary reports.

¨      Provided data privacy, security, protection and encryption.

HCA (Hospital Corp. of America) – Senior Consulting EngineerNov. 2007 to Mar. 2008

¨      Responsible for physical design modifications of enterprise data warehouse – Managed Care and DDS (Diagnosis Decision Support) Universe using Business Objects Designer 6.5.

¨      Created Cardinalities, Contexts, Joins and Aliases for resolving Loops and checked the Integrity of the Universes.

¨      Conducted requirements gathering sessions with clinical stakeholders and revenue cycle analysts.

¨      Developed web and desktop intelligence reports in Business Objects for clinical standards reporting.

¨      Wrote Business Objects SQL and tested with Teradata (T-SQL) for quality control.

¨      Created Informatica ETL scripts for transforming data into reliable database source feeds.

¨      Designed Crystal Reports and Access database reports for Revenue Cycle and Financial Analysts.

¨      Created complex Business Objects queries to test business rules, analyzing data looking for anomalies and data quality issues.

¨      Performed QA testing and data validation on reports to ensure quality control.

Business Objects Global Services(SAP) - Senior ConsultantMar. 2007 thru Nov. 2007

As an onsite project management resource for various projects, was responsible for:

¨      Developing corporate-wide Business Intelligence Strategy and identifying Key Performance Indicators.

¨      Managing data warehouse and data mart design modifications including aggregation and relational schema re-design.

¨      Designed improved Web Intelligence reports and “actionable metric ready” Dashboards for clients.

¨      Developed “Best Practice Dashboard Selection tool” for client to select the best Dashboard tool (Xcelsius, Dashboard Manager, Performance Manager) based on their needs and requirements. Tool was submitted to Business Objects Global Services for corporate wide use.

¨      Presented industry Best Practices to assist and train client’s Business Intelligence team.

¨      Developed integrated links to SAP BW tables for use in Business Objects reporting.

¨      Assisted client staff in resolving data connection and implementation issues.

State Farm – Bloomington, Illinois (Client)

As the Dashboard Project Leader and Developer for the project, he was responsible for

¨      Identifying Key Performance Indicator Metrics.

¨      Leading the effort to gather key requirements from Business Users in developing the project plan.

¨      Designed and tested the dashboard for the presentation to the business stakeholders.

¨      Programmed QAAWS (query as a web service) links from dashboard for additional functionality.

¨      Integrated business processes to make the dashboard actionable for the users.

Alltel – Little Rock, Arkansas (Client)

As the Onsite Dashboard Design leader for the project, he was responsible for

¨      Review existing Oracle APEX database design and recommend any re-design. (PDM)

¨      Developed “Best Practice Dashboard Selection tool” for client to select the best Dashboard tool (Xcelsius, Dashboard Manager, Performance Manager) based on their needs and requirements.

¨      Lead trainer of new dashboard design techniques to team with an emphasis on revenue metrics.

Goldman Sachs – Manhattan, New York (Client)

As the Business Intelligence management resource for the project, he was responsible for

¨      Work with Senior Management to develop a “Capital Risk Management” business intelligence strategy.

¨      Lead developer and designer of corporate business intelligence strategy for capital risk dashboard.

¨      Performed the data modeling scope of the Capital Risk Analysis project.

¨      Requirement gathering for defining the data model according to user requirements that are actionable, definable, relevant, measurable and testable.

¨      Defined Data Mapping documents for inputs to the Dashboard design.

¨      Designed custom integrated links to client http sites within Dashboard design.

¨      Designed and developed Web Intelligence Reports during Reporting phase.

¨      Sharing Dashboard Design best practices to guide the Goldman BI team to make better design decisions.

¨      Retained confidentiality of details of national and international capital risk events.

As a Business Objects Sr. Consultant completed training in:

¨      Business Objects XIR2 – Performance Management and KPI Identification

¨      Crystal Xcelsius 4.5, Advanced (non-public designer courses)

¨      Business Objects Universe Designer XIR2

¨      Business Objects XIR2 – Administration & Deployment

¨      Business Objects Web Intelligence XIR2

King Pharmaceuticals - Business Objects Project ManagerFeb. 2006 to Feb. 2007

Role consisted of establishing and implementing a Business Intelligence strategy for this Pharmaceutical leader. Responsible for leading the corporate rollout of the Business Objects XI r2 software primarily focused on increasing sales of leading pharmaceuticals in pipeline. Provided resourceful team leadership in the following areas:

Administration:

¨      Business Objects Administration – Refreshing, Publishing, Scheduling and Monitoring of Corporate Reports.

¨      Business Objects related Production Support – Resolving technical issues with repository, reports, universes and user security

¨      Migrating reports and universes from one Development Domain to Production Domain.

¨      Installation and administration of Business Objects XI R2 server and Crystal Reports XI server. 

¨      Responsible for administration, security, maintenance, data governance, performance and physical data design of enterprise data warehouse; participation in ETL processing including aggregation, indexing and partitioning strategies along with job scheduling and automation.

Design:

¨      Analyzed business user needs and wrote detailed descriptions to define actionable metrics.

¨      Designed Physician Prescription data warehouse (Oracle 10g based) and conceived and developed the Business Objects XI R2 universe (Star schema design).

¨      Collaborated with the Data Warehouse team to define clustering, programming, tables and naming conventions; directed maintenance and use of the corporate data dictionary for common definition of elements. (LDM and PDM).

¨      Integrated SAP R3 and Oracle tables into Business Objects XI R2 universe to serve user data source requirements.

¨      Major duties centered on managing the transformation of physician prescription data and various corporate data sources into to the enterprise data warehouse.

¨      Synthesized legacy systems (SAP BW) for transition and acquisition of source data to the data warehouse.

¨      Designed the physical database schema and the logical data model, managed performance, created sizing estimates, assisted with loads, and implemented security.

¨      Formulated extraction/transformation and load programs for aggregation of source data to the data warehouse. Utilized Datastage as the ETL development tool.

Vaco Resources – ConsultantMay 2005 – Jan. 2006

¨      Performed cash flow modeling and Balance Sheet planning for client companies. 

¨      Presented financial projections to equity investors. 

¨      Converted financial information to other file formats and software applications as requested by client companies. 

¨      Creation of Access databases and establishing procedures for client companies. LDM and PDM.

¨      Skills: Access Database Design and Development, Financial Modeling, Data analysis and presentation, Agile Project Management, Microsoft Office Excel, SOX compliance.

Vanderbilt Medical Group - Financial Analyst Apr. 2003 – Apr. 2005 (2 yrs.)

¨      Responsible for the monthly financial analysis and revenue reporting of insurance reimbursements for physicians participating in the Vanderbilt Medical Group. (Physicians Group)

¨      Designed Business Objects queries and desktop intelligence reports for A/R, collections, and insurance audits of reimbursement activity for primary specialty departments and physicians.

¨      Recommend revenue improvement strategy for healthcare provider based on productivity suggestions.

¨      Reviewed and analyzed fee schedules for all Managed Insurance contracts.

¨      Performed month end closing routines of G/L accounts and distributed funds to physicians.

¨      Designed and programmed first VMG online WebSphere Contract data warehouse for HIPPA secured viewing and printing of insurance contracts. (LDM and PDM).

¨      Project Manager for Transplant Team utilizing Business Objects conversion from Access database applications. Recommended productivity measures that saved over $30,000 in first two years.

¨      Consolidated, extracted and analyzed past ten-year data of provider claims from EPIC systems to obtain settlement from two major insurers using Business Objects and Epic.

Lifeway Christian Resources - Retail Financial Systems Analyst   Sep.1997 – Mar. 2003 (5 yrs.)

¨      ERP System conversion (JDA) and implementation experience focused on integration testing, application data translation, and validation.

¨      Designed Business Objects 5.x Universe and Data Warehouse of daily store transactions to help identify fraud ($250,000) and manage inventory.

¨      Trained and consulted Loss Prevention Dept. in designing store specific daily transactional audit queries and recommended resolution processes for better inventory control and reduced shrink.

¨      Clarified and focused work teams on primary tasks in order to accomplish goals.

¨      Implemented paperless reporting and analysis of retail financial reports, resulting in significant cost reduction ($1.1 mill) and increased speed of information delivery.

¨      Business Objects 5.x database designer of Purchase Order Data warehouse to increase buyer efficiency and support merchandise planning and inventory control.

¨      Managed and performed daily and annual inventory control audits and resolved item adjustments by working with Store Operations and Financial Services.

¨      Created the EDI vendor database and performed the initial setup of EDI vendors.

¨      Corporate Trainer of Business Objects 5.0 to all users in Finance and Merchandise Depts.

Service Merchandise, Inc. - Merchandise Reporting ManagerAug.1985 – Aug.1997 (12 yrs.)

¨      Frequent meetings with CEO to develop Executive Information Systems and pioneer new methods in visualization of key performance indicators.

¨      Designed and prepared consolidated financial planning and budgeting reports for each merchandise segment of sales, profits, margins, and inventories for CEO and senior management review. 

¨      Managed the team of three that prepared month-end general ledger entries using Oracle software for G/L, A/R, A/P and inventory and developed accurate accounting policies for inventory valuation.

¨      Provided leadership in the creation and design of the Business Objects Universe and physical data warehouse for monitoring sales and inventory on division, department and item level.

¨      Developed and implemented the process of transferring mainframe report information by download to personal computer for use in spreadsheet and/or database models and saving $1 million in annual labor and paper costs.

¨      Invented the process of taking mainframe reports and converting information onto mobile personal digital assistants (PDAs) that provided innovative information solutions for travelling executives, as well as the CEO and Chairman of the Board.

Comdata NetworkDec.1984 to Aug.1985

Deposit Department Manager

¨      Managed the deposit entry and application of millions of A/R dollars to subsidiary accounts.

¨      Supervised, trained, coached, and evaluated staff of 20 employees.

¨      Communicated with five lock box banks, reconciled statements to GAAP and SEC reporting guidelines.

Education

MBA in Technology Management - University of PhoenixMay 2007

Bachelor of Business Administration

Double Major in Accounting & Information Systems Management

Belmont CollegeDec. 1984

Certifications

MicroStrategy 9.2 CPD, CRD, CDD, CMDFeb. 2011

Teradata SQL – Certificate of AchievementJan. 2008

Informatica Power Center 8 Level 1 DeveloperDec. 2007

SAP BISA (Business Intelligence Solutions Accelerator) Aug. 2007

Technical & Business Skills

Business Intelligence

Programming

Operating Systems & Networking Technologies

Database, Data Warehouse, ETL & OLAP Technologies

Internet Development

Applications

Healthcare Technologies

Contact Information:

Jeff Ridings

2741 Jacob Dr.

Thompson’s Station, TN 37179

Email: JeffRidings@gmail.com 

Cell 615-775-8971

Linked In profile: http://www.linkedin.com/in/jeffridings