JOHN ARTHUR

13218 Southeast 261st Street,     Kent,     Washington     98042 john.paul.arthur@gmail.com ▪ linkedin.com/in/johnpaularthur

 

Summary

 

Innovative leader and creative problem solver with over 15 years of IT experience.   Leading and coaching teams of IT professionals for 6 years in the areas of enterprise data warehousing and business intelligence within the wireless telecom business.  Strong focus on driving projects forward through maintaining quality customer relationships, building strong development teams and promoting cross-departmental collaboration.

 

Tools, Languages & Environments

 

Issue Tracking Redmine, JIRA Version Control System Subversion (SVN), TFS

Web Technology PHP, HTML, Javascript, CSS, ASP.NET, Flash, Wordpress, Sharepoint, ColdFusion Database & BI Microsoft SQL Server, DTS, SSIS, SSRS, Talend, Microstrategy, Business Objects, PLSQL, TSQL, Hadoop, Kafka, Storm, Oracle, MySQL, PostgreSQL, Netezza

Other Tools & Languages Visual Studio, Shell Scripting, Perl, Expect, C#, Java, Adobe Suite, Inkscape, Windows Server, Linux, Microsoft Office

Experience

 

T-Mobile USA, Technical Manager of Engineering Solutions Bellevue, WA (2013 - Present)

●         Overall responsibilities include managing vendor relations, drive vendor accountability, set goals and expectations for teams, encourage innovation and out-of-the-box thinking, coaching team members, implement best practices, foster cross-departmental relationships and collaboration.

●         Lead teams of web and database developers and system administrators. 

●         Drove T-Mobile’s Big Data initiative by designing proof of concepts and evaluating vendor solutions to consolidate toolsets, reduce operating costs and improve data quality.  These strategies focused on utilizing the Hadoop framework to create a consolidated data platform.

●         Oversaw and managed the deployment of a 63 Node hadoop cluster for moving clickstream data from our Netezza solution in order to increase data retention policies.

●         Developed strategies to migrate disparate issue & product management systems to a unified platform.

●         Oversaw the development of our custom based ETL solution to ingest near real time performance data into our NetPal alerting system.

 

Technologies used: SQL Server 2008 R2, Netezza, SSIS, SSRS, Microstrategy, MySQL, Oracle, Perl, ASP.NET, C#, IIS, Apache, Linux, Windows Server 2008, Redmine, Jira, HTML, CSS, Adobe CS5, Hadoop, Kafka, Storm, Java, SVN

 

Alt Shift Creative, Co-Founder Bellevue, WA (2009 - Present)

●         Overall responsibilities include producing initial prototype designs in Adobe Fireworks for web, desktop and mobile applications, providing offshore development teams final design files, ensuring development follows the intended design,  brand design including logos, business cards and web sites

 

Technologies used: Adobe CS5/6, Inkscape, PHP, C#, SVN, TFS, HTML, CSS

 

T-Mobile USA, Principal Architect Bellevue, WA (2005 - 2013)

●         Established and led a team of IT professionals and business analysts to architect, develop and maintain a near real-time network performance alerting platform (NetPal) for the T-Mobile network infrastructure

●         Led and oversaw the development and administration efforts of multiple data warehouse and B.I. projects to support business needs. 

●         Led the effort to develop a strategy to integrate Hadoop’s big data platform into the T-Mobile enterprise in order to cut costs on storage and provide new data analysis opportunities not possible in the past.  

●         Facilitated and led cross-departmental collaboration with other business divisions in order to ensure knowledge sharing and innovation.

●         Redesigned existing ETL solution in order to enforce unified standards across database platform.

●         Managed customer expectations by developing customer relationships through bi-weekly status calls, delivering quick SLA and focus on data integrity

 

Technologies used: SQL Server 2000/2005/2008 R2, DTS/SSIS, SSRS, Microstrategy, Business Objects, MySQL, Oracle, Talend, Perl, TCL/Expect, VB.NET, C#, IIS, PHP, JQuery, Apache, Linux/Unix, Windows Server 2003/2008, Sharepoint, Redmine, Wordpress, HTML, CSS, Adobe CS5, Hadoop, SVN

 

T-Mobile USA, Web & Database Developer Virginia Beach, VA (2001 - 2005)

●         Proposed and developed an award winning national performance management web application bridging various departments, technologies and data sources across the enterprise.  Utilized open source technologies such as php, mysql, mapserver and perl

●         Drove innovation and excitement by encouraging heavy customer participation/ownership and providing one on one support

●         Developed web based solution to gather and report on data from site development database and Odyssey oracle databases

●         Utilized the GIS platform MapInfo to analyze market performance and created custom MapBasic applications to simplify day to day analysis

●         Supported the Virginia market rollout by maintaining site development database and crystal reports platform

 

Technologies used: PHP, Perl, MapInfo, MapBasic, UMN Mapserver, MySQL, PostgreSQL, Oracle, MS Access, Apache, IIS, Linux, Windows Server 2000, Macromedia MX suite, Crystal Reports

 

MFS Inc/ArtFX, Developer Norfolk, VA (1999 - 2001)

●         Proposed and lead the effort to create a web based order tracking system used by customers such as Nike, Reebok and WWF

●         Maintained and developed EDI mappings

●         Proposed and lead the effort to move company from an archaic excel only system to Access/VBA solution

●         Proposed and developed VB5 application to monitor production floor jobs

●         Implemented Linux solution to allow for file sharing, email and intranet solution bridging windows and apple systems

 

Technologies used: PHP, ColdFusion, MySQL, Access, MS SQL 7.0, Apache, Linux, Windows NT, Adobe Photoshop, Corel Draw, Visual Basic

 

MFS Inc/ArtFX, Research & Development Norfolk, VA (1997 - 1999)

●         Research and Development on emerging technologies from textile printing industry

●         Managed a rotating team of 4 of 5 employees for special R&D runs

●         Assist art department as needed during heavy workloads

●         Create custom designs for customers as needed

●         Assistant Floor Manager for over 8 production presses with teams of 5-8 each

 

Technologies used: Adobe Illustrator

 

Eagle Marketing, Graphic Designer  Norfolk, VA (1996-1997)

●         HTML development for company websites

●         Designed logos, letterheads, business cards, packaging and brochures

 

Technologies used: Corel Draw, Adobe Framemaker

 

 

References

 

References will be provided upon request