Jakob Hill-Fisk

1895 Blowers Dr.

Woodland CA 95776

916.802.0566

jakob@fiskhill.com

 

Qualifications

Solutions-focused, team oriented Senior Systems Analyst with broad-based experience and hands-on skill in the successful implementation of highly effective Integrated Systems.  I have many years of planning and management of cost-effective applications and systems. A proven ability to successfully analyze an organization's critical Business Methods; identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity. I bring a broad understanding of computer infrastructure and software, including planning, implementation, configuration, management, troubleshooting, and support.

Technical Skills

·               16 years Designing Forms and Templates

·               14 years’ experience designing forms with Adobe LiveCycle (formerly JetForm)

·               14 years’ experience working with Adobe Form Server using XML Forms and XML Templates

·               11 years with Adobe Enterprise (formerly JetForm), Electronic Form Routing, Application Development, Improvements, Optimization and Maintenance efforts.

·               16 years analyzing user and/or systems requirements, design specifications and support.

·               16 years’ integrating Forms into Enterprise environments

·               11 years with Adobe Enterprise (formerly JetForm), Electronic Form Routing, Application Development, Improvements, Optimization and Maintenance efforts.

·               Strong working knowledge of state-of-the-art technologies such as operating systems (Mac, Linux and Windows OS’s), communications software (Lotus Notes, Exchange), education and training systems, databases (DB2, MSSQL, MySQL, Oracle), object technologies (.Net, Java, JavaScript, XML) and network technologies (Windows, Linux).

 

Employment

Fisk Hill Company2009 to Present

Senior Systems Analyst

·               As business owner managing client engagements and expectations for multiple projects

·               For clients with no internal LiveCycle support I have Designed, scoped, and Managed Deliverables

·               Create Forms, Templates and Workflows using Adobe's LiveCycle Enterprise System (Form Designer, LiveCycle Workbench)

·               Integrating Forms and Workflows using web services (LiveCycle, WSO2) to databases (MSSQL, MySQL), Document management systems (Laserfiche, TRIM, Documentum), and CMS systems (Alfresco).

·               Creating processes and Web Sites to host forms (Dreamweaver, IIS, Apache, JBoss, and XML)

·               Managing Back-end systems including Exchange email, IIS web hosting, WAN/LAN Networking, VMware servers, Windows SBS, and backup

Technical Consultants International1999 to 2009

Senior Systems Analyst / CIO

·               Create Forms, Templates and Workflows using Adobe's LiveCycle Enterprise System (Form Designer, LiveCycle Workbench)

·               Integrating Forms and Workflows using web services (LiveCycle, WSO2) to databases (MSSQL, MySQL), Document management systems (Laserfiche, TRIM, Documentum), and CMS systems (Alfresco).

·               Creating processes and Web Sites to host forms (Dreamweaver, IIS, Apache, JBoss, and XML)

·               Managing Back-end systems including Exchange email, IIS web hosting, WAN/LAN Networking, VMware servers, Windows SBS, and backup

 

Projects

 

 

Project Title: Caltrans Electronic Form System (CEFS)

Project Duration: October 1999 to Present

Client Company: California Department of Transportation (Caltrans)

Description:

Helped convert forms, provided advanced scripting to back up the designer from Caltrans, redesigned web site and forms portal that Caltrans maintains for sharing information within Caltrans to make users more effective and increase the speed and accuracy of the information flow.

There have been three major phases in the Caltrans Project.  The first phase was converting all of the paper forms to FormFlow (CEFS version 1.0).  The second phase started in 2003 converting all of the forms from FormFlow to Adobe LiveCycle (CEFS version 2.x).  The third phase has been to update the forms to include more intelligence and integrate them into the processes and databases currently used by the department (CEFS 3.0).

 

Form Software used:

·               JetForm FormFlow 2.24 (CEFS 1.0)

·               Adobe LiveCycle 7 (CEFS 2.0)

·               Adobe LiveCycle ES1 (CEFS 2.1)

·               Adobe LiveCycle ES3 (CEFS 2.2)

·               Adobe LiveCycle ES4 (CEFS 3.0)

 

Project Deliverable:

·               Dynamic intelligent electronic PDF forms

·               Design and manage a Forms Delivery System for deploying forms

·               Extended forms using Adobe LiveCycle ES Reader Extensions

·               Web services for connecting forms to databases

·               Training and knowledge to Caltrans staff on use and administration of the system

·               User Acceptance Test and other documentation.

·               Help Convert forms and setup servers and provide on-site customer support

 

Skills Summary:

·               Defined and designed integrated Workflow processes and web services

·               Defined and added intelligence to forms to create a rich form experience

·               Form Programming using JavaScript

·               Workflow creation using Adobe’s LiveCycle ES Workbench

·               Defined and led Web Portal server configuration and development

·               provide on-site customer support

 

 

Project Outcome:

·               Successful enterprise wide implementation of the CEFS Portal

·               Forms are accessible to all internal and Public Use forms available externally

·               Forms data is submitted to databases to reduce typing and errors.

·               Expanded the availability of forms to more users in and outside of Caltrans.

·               Upgraded from a discontinue product.

·               provide on-site customer support

 

 

 

 

 

 

 

 

 

 

 

 

 

Project Title:               Electronic Fund Transfer Request (EFT)

Project Duration:               March 2012 to August 2012

Client Company:               United Airlines

Description:

Create eForm and process to manage the approval process for Electronic fund transfers using a combination of computer and mobile users.  Integrate with databases for easy form completion and accuracy.  Work with Information Security to provide secure access for Smartphones and Tablets, Identify risks and provide mitigations to balance ease of use with security concerns. Validate information with backend systems to reduce errors.

Project Deliverable:

·               Dynamic intelligent electronic PDF forms

·               Extended forms using Adobe LiveCycle ES Reader Extensions

·               Web services for connecting forms to databases

·               Provide access to the form to smartphone and tablet users

·               Email integration to engage users in the process and provide updates

·               Designed application to meet all of the projects goals

Skills Summary:

·               Defined and designed integrated Workflow processes and web services

·               Defined and added intelligence to forms to create a rich form experience

·               Form Programming using JavaScript

·               Workflow creation using Adobe’s LiveCycle ES Workbench

·               Mobile Web Portal server configuration and development

Project Outcome:

·               Forms data is submitted to databases to reduce typing and errors.

·               Expanded the availability of forms to users that are traveling and busy

·               Allowed users to approve forms from Smartphones and Tablets to speed processes

 

 

Project Title: Electronic Record Management System (ERMS)

Project Duration: March 2011 to Jan 2012

Client Company: California Department of Corrections and Rehabilitation (CDCR)

Description:

Programmed processes for managing the Rights management Policies for Documents and forms maintained in the Documentum Repository.  Created forms and processes used for tracking Inmates activities.  Created processes for assembling secure packets of documents for distribution to courts and lawyers. 

Project Deliverable:

·               Dynamic intelligent electronic PDF forms

·               Processes to apply and manage Rights Management policies to documents

·               Extended forms using Adobe LiveCycle ES Reader Extensions

·               Web services for connecting documents and forms to Documentum Repository

·               Designed Processes for Merging encrypted documents for distribution

·               Migrated 6 million documents to encrypted Rights Management Policies

·               User Acceptance Test and other documentation

·               Setup servers and provide customer support

Skills Summary:

·               Defined and designed integrated Workflow processes and web services

·               Defined and added intelligence to forms to create a rich form experience

·               Form Programming using JavaScript

·               Process creation using Adobe’s LiveCycle ES Workbench

·               Server configuration and development of 11 LiveCycle servers

·               provide customer support

Project Outcome:

·               Successful implementation of the ERMS 2.0 to Women’s prisons

·               All Records for inmates in women’s institutions available electronically and encrypted

·               Tracking of all access to inmates documents

·               Able to create packets of encrypted records for external use by the courts

 

 

 

Project Title: Payroll Tax Form and Exceptions Handling

Project Duration: Dec 1009 through June 2010

Client Company: Office of Treasurer and Tax Collector City and County of San Francisco

Description:

The Payroll Tax Exception Handling System enables The San Francisco Treasurers office to manage the processing of Tax Returns, routing them to the appropriate groups for parallel handling of each exception or updating of information. This system manages data, forms and image files, quickly and easily over San Francisco’s network architecture, including their Intranet, LANs and WANs. In addition, it and provides the tools necessary to integrate with San Francisco’s existing data systems. The Family San Francisco Treasurers office replaced their manual backend exceptions handling process with Adobes LiveCycle Payroll Tax Exception Handling system, a server based solution that processes thousands of documents as well as providing users with presorted work to reduce wasted time, then automating the archiving of all documents related to the Return and its handling.

Project Deliverables:

·               Delivered a Requirements Document

·               Detailed Design Document

·               Database Design Document

·               SQL Server database and Scripts

·               Training and Knowledge Transfer

·               User Acceptance Test Plans

·               Integration with Content Management Services

·               a content management system that included storage of PDF files with indexes for finding returns from that are stored within.

Skills Summary:

·               Provided Adobe LiveCycle ES 2 Form Design and Development.

·               Process Application Design and Development

·               Designed and developed SQL Database and Scripts and SQL commands to retrieve and store data in the MS SQL database.

·               Managed the software development lifecycle while providing guidance to other technical staff

·               Performed all programming tasks including and not limited to coding, testing, and debugging.

·               Technical Writing skills were used to write documentation and recommendations.

 

 

Project Title: Field Reporting System

Project Duration: October 2007 to February 2009

Client Company: Portland Police Bureau (PPB)

Create, install, field reporting system for collecting officers’ reports from the field and route them to the other systems that PPB maintains for sharing information within the Bureau to make officers more effective and increase the speed and accuracy of the information flow.

Project Deliverables:

·               Dynamic intelligent electronic PDF forms

·               A Forms Delivery System for deploying forms to the officers MBR’s, laptops in the cars

·               Extended forms using Adobe LiveCycle ES Reader Extensions

·               Process Application Design and Development automating the investigative and reporting process

·               Web services for connecting forms to databases and document imaging systems

·               Training and knowledge to PPB staff on use and administration of the system

·               User Acceptance Testing and other documentation.

Skills Summary:

·               Developed Requirements and Detailed Design Documents

·               Defined and designed integrated Workflow processes and web services

·               Defined and added intelligence to forms to create a rich form experience

·               Form Programming using JavaScript

·               Workflow creation using Adobe’s LiveCycle ES Workbench

·               Defined and led database server configuration and development

Education

·                          Associate Applied Science Degree, Networking Systems – Heald College School of Technology;

·                          Associate Applied Science Degree, Computer Electronics – Heald College School of Technology;