Geralyn C. Devezin

GeriRita@aol.com

703-981-8437

 

EDUCATION

2002Bachelor of Science, Computer Information Systems (CIS)

Strayer University, Honor Roll

2003Masters of Science, Management Information Systems (MIS)

Strayer University

 

CLEARANCE

Security Clearance:  Top Secret (since 2010)

 

TECHNICAL SKILLS

C, C#, ASP.NET, JavaScript, and JQuery, Microsoft Cloud, Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, Microsoft SharePoint 2003, 2007, and 2010, InfoPath, Lotus Notes, Dreamweaver, Visual Studio, Visio, WordPerfect, HTML5, CSS3, XML, UML, FrontPage, FrameMaker, RoboHelp, Rational, Captivate, RequisitePro, Clearquest, Clearcase, Camtasia, Paint, SnagIt, PaintBrush, PhotoShop, DIAMOND, KMATE, Health Connect, and WebEx, INFORMIX, Oracle, RIS, Microsoft Access, BRIO, SQL Server, and DB2

 

SPECIALIZED TRAINING

•          PMP training

•          ITIL Foundation v3 training

 

EXPERIENCE

June 2014 toTarget Tech Solutions

PresentFREELANCE .NET DEVELOPER

•          Develop websites, web applications, and user interfaces (UI) using ASP.Net, JavaScript, HTML5, SQL Server, Visual Studio, and CSS3.

•          Troubleshoot and resolve bugs in .NET applications to ensure optimal development environment.

•          Write technical specifications and design documents.

 

August 2015 toTekSystems

January 2016SENIOR TECHNICAL WRITER (contract for CSC)

•          Researches, writes, edits, and proofreads complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.

•          Determines the scope and timeline of new documentation projects to plan projects. Coordinates project plans, determines resources, etc.

•          Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and design notes, and use computer based training or company technical products to gather and research complex technical information for use in complex documentation.

•          Writes, organizes, enters and compiles complex online help files to support end users.

•          Creates, compiles, and delivers complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes.

•          Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.

•          Provides leadership and work guidance to less experienced personnel.

 

August 2014 toCatapult Technology

August 2015SENIOR TECHNICAL WRITER/SHAREPOINT ADMINISTRATOR

•          Wrote and edited Information Technology Contingency Plans (ITCP) including Disaster Recovery Plan in the ITCP, Standard Operating Procedures (SOPs), and other documents for the Department of Defense (DoD).

•          Responsible for the organization and maintenance of all documentation and posting documents to project SharePoint site using SharePoint 2010.

 

October 2013 toPhacil Inc.

March 2014SENIOR TECHNICAL WRITER

•          Wrote and edited the Concept of Operations (CONOPS), System Requirements Specification (SRS), Requirements Traceability Matrix (RTM) and Use Case documents for the FBI.

•          Wrote Cloud User Guide for co-workers to help them save documents to the Cloud.

 

July 2012 toApex Systems

April 2013BUSINESS ANALYST/TECHNICAL WRITER (contract for Kaiser

Permanente)

•       Designed and developed business and systems documentation including graphical representations to clarify materials as appropriate such workflows and updating organizational charts as necessary for Claims Connect project with Kaiser Permanente.

•       Researched procedures and interviewed Subject Matter Experts to solicit documentation content.

•       Created End-to-End business and systems procedures from both existing data as well as non-existent data.

•       Edited and reviewed the written work of all Claims Administration departments and units including grammatical accuracy, hyperlink functionality, and navigational design flow.

•       Wrote policies, procedures, user manuals, and desk level procedures.

•       Edited and analyzed the written content from other Kaiser Permanente departments with accountability to Claims Administration and provides constructive feedback.

•       Responsible for the organization and maintenance of all documentation and posting documents to project SharePoint site.

•       Kept track of the project using Microsoft Project.

•       Used Microsoft Office Suite 2007 including PowerPoint and Visio, SnagIt, and Paint to perform tasks.

 

November 2011 toSoftec Solutions

April 2012SHAREPOINT DEVELOPER/ADMINISTRATOR/.NET DEVELOPER

(contract for Federal Highway Association)

•       Responsible for site design, development, implementation, and maintenance for all client information portals including websites, SharePoint sites, and other portals that may be required in the future.

•       Operated and maintained systems in accordance with client guidelines, using but not limited to the following software: Microsoft IIS and Apache.  Designed and developed custom graphics and images for customer sites using Dreamweaver, Photoshop, and other applications in accordance with agency guidelines.

•       Designed, setup, and maintained Microsoft SharePoint pages and sites.  Developed web pages using CSS3, Web Forms, HTML5, PHP, XML, ASP.NET, SharePoint, InfoPath, and SharePoint Designer.

•       Used Photoshop, SnagIt, and Paint graphic tools.

April 2009 toBooz Allen Hamilton

December 2011QA MANAGER, SHAREPOINT ADMINISTRATOR, SR. TECHNICAL

WRITER

•          Performed QA audits and reviews using Rational.

•          Wrote QA Quarterly.

•          Participated in Peer Reviews and wrote the Peer Review Process.

•          Administered, designed, developed and oversaw SharePoint system and project for department SharePoint site as SharePoint Administrator.

•          Supported all aspects of the software development life-cycle, including training, risk management, and requirements management.

•          Supported Project Management Office (PMO).

•          Coordinated with software developers, team members, and client stakeholders to execute and coordinate assignments to enable tasking and work products to remain and be delivered on schedule.

•          Provided technical writing and editing expertise to the Risk Assessment and Management Program (RAMP) team.

•          Assisted with collecting and organizing information for the preparation of user manuals, training materials, use cases, installation guides, proposals, online help, and reports.

•          Developed online help using RoboHelp.

•          Coordinated the Weekly and Monthly Reports using Microsoft Word.

•          Wrote and edited functional descriptions, system specifications, user manuals, special reports, and other customer deliverables and documents using ITIL Best Practices.  Such as the RAMP User Guide, RAMP Systems Requirements Document (SRD), RAMP Use Cases, RAMP Development Test Plan (DTP), RAMP Documentation Style Guide, RAMP Requirements Traceability Matrix (RTM), RAMP System Security Plan, RAMP Interface Control Agreement (ICA), RAMP IT Security Plan (ITSP), RAMP Security Risk Assessment (SRA), and other RAMP documents for Immigration and Customs Enforcement (ICE), Federal Protective Service (FPS), and the Army.

•          Used SharePoint, Microsoft Office Suite 2007 including PowerPoint and Visio, Microsoft Office Suite 2010 including PowerPoint and Visio, SnagIt, and Paint to perform tasks.

•          Assisted with performing financial and administrative functions.

 

April 2008 toGlobal Networkers

January 2009DOCUMENTATION MANAGER/SHAREPOINT ADMINISTRATOR/.NET DEVELOPER

(contract for L3 Communications)

•          Researched, wrote, and edited Project Management Office (PMO) documents. Standard Operating Procedures (SOPs), design documents, and so forth for Nuclear Regulatory Commission (NRC) using ITIL Best Practices.  Responsible for management of 3 technical writers.

•          Organized and lead PMO workshops.

•          Performed configuration and administration of Microsoft SharePoint for department SharePoint site as SharePoint Administrator.

•       Designed, setup, and maintained Microsoft SharePoint pages and sites.  Developed web pages using CSS3, Web Forms, HTML5, PHP, XML, ASP.NET, SharePoint, InfoPath, and SharePoint Designer.

 

September 2007 toThe Judge Group

December 2007SENIOR TECHNICAL WRITER (contract for Pan American Health

Organization [PAHO])

•          Researched, wrote, and edited user’s guides for Outlook, Citrix, SharePoint, Enterprise Vault, and so forth using MSWord and MS Publisher.

 

June 2007 toThe Judge Group

August 2007SENIOR TECHNICAL WRITER (contract for Northrop Grumman)

•       Researched, wrote, and edited user’s guides and Quick Sheets for the ASPIRE system using MSWord and MS Publisher.  Develop online help using RoboHelp.

 

April 2007 toEncryption Solutions, Inc. (ESI)

June 2007DOCUMENTATION ENGINEER

•       Researched, wrote, and edited installation, quick start, user’s, and administrator’s guides, test plans, SDLC documents, design specifications, and software requirements specifications.

 

October 2006 toPrinceton Information

January 2007SENIOR TECHNICAL WRITER (contract for Fannie Mae)

•       Researched, wrote, and edited Internal Audit Manual and TeamMate Users Guide.

•       Redesign Intranet.

 

February 2006 to Kforce

September 2006SENIOR TECHNICAL WRITER (contract for CSC)

•       Researched, wrote, and edited Government proposals in response to RFPs, Task Assignment Responses, Performance Work Statements (PWS), Standard Operating Procedures (SOPs) for VoIP, Security, Voice Services, and Warehouse Inventory.

•       Researched, wrote, and edited Implementation Plans for the Environmental Protection Agency (EPA).

 

September 2005 toKforce

January 2006TECHNICAL WRITER/TRAINER (contract for CACI)

•       Researched, wrote, and edited various documents for the Army and Air Force following DIACAP and DITSCAP standards.

•       Trained the Army and Air Force on various applications.

 

June 2005 toQuasars, Inc.

August 2005DOCUMENT CONTROL SPECIALIST MANAGER

•       Maintained a digital Program Document Library (PDL) that contains all documents/data generated by Carter & Burgess or TSA.

•       Provided authorized Carter & Burgess or TSA personnel access to the PDL.

•       Created and maintained Document Library Index (DLI), which contains a list of documents included in the PDL.

•       Organized and managed a workflow relative to document handling that ensures entry of all documents transmitted and received into the DLI.

•       Established and maintained a library of all formally delivered products under all Task Orders.

•       Maintained library products in both hardcopy and electronic formats.

•       Established a functional MS Access database to store data called from the documents/data generated by the Carter & Burgess and/or TSA.

•       Measures forward progress objectively (Earned Value Management (EVM) using Primavera.

 

April 2004 toOmni Systems

June 2005SENIOR TECHNICAL WRITER/.NET DEVELOPER/TRAINER

•       Researched, wrote, edited, and developed various documents for EPA (including a Data Dictionary) using MS Word and RoboHelp.

•       Researched, wrote, edited, and developed online help, test plans, and training manuals for Law Enforcement Planning Commission (LEPC) using RoboHelp, Camtasia, MSWord, and SnagIt.

•       Trained LEPC Grant Administrators and Subgrantees.

•       Demonstrated the Grant Management System (GMS).

•       Created GMS demo using Captivate (RoboDemo).

•       Wrote Government proposals in response to RFPs/RFQs.

•       Created online documentation for SAP-based software.

•       Troubleshot and resolved bugs in .NET applications to ensure optimal development environment using ASP.NET, C#, and XML.

July 2003 toKforce

April 2004DATABASE ANALYST III (contract for MCI)

 

November 2001 toThe Engel Group

August 2002PROJECT MANAGER/REGIONAL LEAD TRAINER (contract for CACI)

 

August 2001 toJSL Technologies

November 2001TECHNICAL WRITER (contract for the Postal Inspection Service)

 

February 2001 toEditech

April 2001SENIOR TECHNICAL WRITER (contract for Enterworks)

 

February 2000 toTechniCore, LLC

May 2001SENIOR PROGRAM ANALYST (contract for Health and Human Services [HHS])

 

September 1999 toEditech

February 2001SENIOR TECHNICAL WRITER/BUSINESS ANALYST (contract for UUNET)

 

April 1999 toNew Boston

September 1999SENIOR TECHNICAL WRITER (contract for Sprint)

 

January 1999 toNew Boston

July 1999SENIOR TECHNICAL WRITER (contract for Northrop Grumman)

 

December 1998 toEditech

December 1998SENIOR TECHNICAL WRITER (contract for ORBCOMM)

 

March 1998 toCOMSYS

November 1998PROJECT MANAGER (contract for MCI)

 

April 1997 to Unisys Corporation

March 1998CONFIGURATION MANAGEMENT MANAGER

DOCUMENTATION MANAGER

 

September 1996 toNew Boston

April 1997TECHNICAL WRITER (contract for Oracle Corporation)

 

October 1989 toIntergraph Corporation

September 1996PRINCIPAL TECHNICAL WRITER

SYSTEMS ANALYST

DOCUMENTATION MANAGER

TECHNICAL WRITER

 

June 1987 toBoeing

October 1989TECHNICAL WRITER/TRAINER

 

June 1985 toBAMSI

June 1987TECHNICAL WRITER/EDITOR