DANNY - T - NGUYEN 

121 Florida St #1, Dorchester, MA  02124Cell:  (408) 771 - 5191

E-mail: NguyenDanny2000_ac@yahoo.com or NguyenDanny2000@yahoo.comHome: (408) 382 - 9873

OBJECTIVE:  Seriously to seek for position IT-Professional Technical Network or System Admin working in a professional environment with a good working team where my skills could be used, explored in multi-tasking

 

v      Kudos award who demonstrated excellence in Intel, others Corps Values: Customer Orientation, Discipline Quality, Results

v       Successfully contributed, consolidated and publicized the kick-off Intel Montecito, other Chip set in a timely manner

v      Management staff awarded for an excellent performance evaluation at Micro-Probe, Inc, San Jose, CA

SKILLS & ABILITIES

Networking Ø       Router/Switch/Firewall/VoIP/ Wireless/ Telecom/ Security/DoD Ø       L1/L2/L3 OSI, TCP/IP & VLAN/LAN/WAN Ø       Cisco-Juniper-Other network technologies Ø       Network systems-Sub-system management Ø       Network Design, Rollout and Deployment, Switches/Router, Security, Infrastructure Ø       SAN Storage/disk array/RAID/basic Avaya IP Ø       Servers Virtualization, Break/Fix, Rack, Install, Configure, Setup, Performance-Backup, Network Cabling, Management tool Ø       Servers /Blades/Chassis/Standalone– Sun, HP, EMC, IBM, Dell, Hitachi, others Software Ø       Microsoft Word, Excel, PowerPoint, Outlook, Project, VMware, Virtualization, Exchange, basic Nagios, Encrypted Software Ø       Networking appliance/Xenapp/Citrix Ø       SQL Server Management 2008/2012, Oracle, MS Access, VBA, LDAP, others Ø       Install, configure, troubleshoot, Scripting Ø       Familiar with Scripting/Automated, C/C++, VC++, MFC, basic Java/J2EE, PL/SQL, OOP (Object-Oriented), basic Embedded, basic PHP/My-SQL/Apache, VB, ASP, Source Safe, Python, Java-Script, PERL / Linux script/ Unix Shell-Scripts, basic Power Shell – System Administration; E-Commerce, XML, TCK/ TK, APIs, SDK, Crystal Report,  Software Simulator, Applications, Basic OS Design, MS outlook, Exchange Server,  VMware, Front-End Web based applications, MS Office certificates and etc…   Communication Ø       Written and Oral communication skills – Interpersonal – Respectful-Cultural adapt Ø       Team player, Independent, Dedicate, Responsible, Hard-working, Cooperative, Detail, Reliable, Persistent, Leadership

Technical Support/Customer Service Abilities Ø       In-depth Troubleshoot/ Replacement/Upgrade Hardware/Software/Servers/Firmware/ BIOS-Flash. Troubleshoot network-connectivity Ø       Software installation support/Patches Ø       Desktop Support/Image/Printer/Network/peripheral Ø       Remote access, Network Infrastructure/ Rollout/Monitor/Security/Installation  Ø       Phone, e-mail support, Conference Fiber- Optical Network, DSP, NFS, Servers, Network Diagnostic, basic CCNE, LAN Manager, ATM, FTP, DNS, 7 OSI Network Layers, Packets, RAID/SAN, VLAN, Mid-level LAN/WAN Server, Serial-Ethernet port, TCP/IP, WINS, DNS, DHCP, Wireless, RF, Backbone, Switches, Routing Cisco Router, MUX, Hub, Gateways, Network Infrastructures*Superior Customer Service *Safety Policies *Critical issues Ø       Highly focused and Genuinely technical Hand-on   OS – Database & System Administration Ø       Windows 98/2000/XP/Vista/7/8 Ø       Windows Server 2003/2008/2012 Ø       Unix, Aix, Solaris, Linux (CentOS) RHEL/Fedora, Ubuntu, Backup Tape Management /Basic Mac OS Ø       Familiar with CLI/Core interfaces Ø       VMware Management, VSphere5.x, Network Security, Servers/PC/ Desktop   Additional Skills Ø       In-depth Analytical – Anti-Virus/Spyware Ø       Analysis, QA, System Admin/Integration, Critical Technical Network/Servers remedies, Scripting, Dev-Op, Jr.-Mid R&D, Problem Solving approaches Ø       Confidential, Electro-Mechanical-Network Ø       Technical Document, Reports, Procedures Ø       Data Center, Ticket, Lab, Health Care, Bio-Tech, Medical, Financial, University, Industrial Ø       Proudly delivered an Exceptional Technical tasks Ø       Quickly Learner/ Willing to Learn/Update Ø       Low-level Management skill

PROFESSIONAL EXPERIENCE

Confidential Engineering, Inc – Boston, MA - Contractor

IT / Customer Service Engineer (09/2013- 04/2014)

·   Responsible for Technical IT Services: Financial Banks, Universities, Health Care, other services and Strictly & High-profile Prestigious Data Centers 24x7: Securities policies, setup, installed, configured, troubleshot IT Networking infrastructure Rollout, Virtualization, VM-Ware VSphere5.x, Network Security, PIX Firewall, PC/Desktop/Servers SUN, Wireless, L2/L3 Cisco/Routers, Switches, HP, Dell, Sun,  IBM, Hitachi, EMC DMX, Clariion, SAN Storages, Subsystem, Servers/Blades, Rack, Tape, VPN, VLAN/WAN. Troubleshot, Setup and configured complex Hardware, System Engineering. Database on procedures, System Administrative Windows, Win2K8, Solaris, UNIX, Linux OS including the Automated scripting Execution 

·   Management ASP, Inventory, Tickets for customer’s Services database, conference, and supported customer routinely all satisfaction

 

 

Micro-Probe, Form-Factor Inc – San Jose, CA   - Full-Time            Family’s relocation

Technical Support / System Admin (03/2012 – 06/2013)

·   Database Agile, SQL, Relational database models, Crystal reports, Search Engine; Responsible for all Process Management, complex Hardware troubleshoot, on Archive, basic Networking issues: Network architecture on Share Point, Cables, basic Web applications, Virtualization physical Servers, L2/L3 Network, Clouding, AD 2008R2, Share-Point, Citrix, Exchange Server 2003/2010, MS Offices, Window 2008 Server, Active Directory within Server Network Infrastructure in Win2K8 and Window Administration. Supported Desktop/Servers in HW/SW Network strategies: Architecture, Client/Servers model, Domain control, Account users, Networking Schema, Security, Automation, reported critical issues to System Manager

 

INTEL Corp – Santa Clara & Folsom, CA

Network Technical Support/ System Admin (09/2007- 12/2011)

·   Joined Folsom IT Servers /R&D/Graphic Engineers in Development Lab to maintain Load balance on Desktop/Servers, SAN, Networking System Management -Topologies, SW Application, Peripherals; Handling Network topologies: Wireless, PIX Firewall, Securities, Anti-spying wares, Router, Hub, Switches, Fiber Optics, TCP/IP Networking, L2/L3 protocols (DNS/ENUM, NATs, VPNs)., Active Directory in Window 2008 Server (Service, security, Domain, Tree, Forest, Trust policy in DC, etc…), Win2K8 R2 servers, Citrix, VM-Ware vSphere5.x, Cluster, Clouding. Flashing BIOS firmware; Responsible for Setup, Bring-up System, Test Network s, configured Networking, HW & SW diagnostic issues on Automation Testing scripts, OS Patches, Window-based Servers, Linux/Unix, HP software, Hitachi, INTEL Server platforms–Networking devices, MS Stack Server (Exchange Server, Office, SQL, IIS), Power shell, Fiber Web application/software, NTFS, DNS, VoIP, MPEG-2, Networks, PHP, Python, Perl, Applications,

·   Window IT Administration on Networking, SQL Database; Hand-on w/ all aspects on complex testing Networking-Configuration, Failure Analysis in System/Servers high performance improvement, all Functional Test and Reliability for new CPU, DMA, Mother Board, Intel Server Platforms, CRB’ qualification. Across-Functional w/ Network System Hardware, Networking Servers on Win XP/Win 7, Win2K3 Server administration, UNIX, Linux; Automatic Perl Scripting modification, Window-based servers/ PC/System integration, HP Smart Software, Shared Files downloads routine backup, Ghost duplicate; Engineering report on malfunction

 

 

SUN Micro-System – Menlo Park, CA

Network Technical Support/ System Admin(09/2006 – 08/2007)

·   Lab Networking Management, topologies on Sun, Solaris UNIX, Linux, , XP, MS Outlook, Exchange Server, SQL Server, Wireless, Firewall and Window Server.  Performed on Multi-Networking Security, Multi-Processors, Network Infrastructures. System bring-up, installed, configured and built Gigabit Sun-Server/Work Station/Blades/Server Rack. Telnet RPC, EEPROM, Firmware, DIMM QUAL, Data Acquisition, Network utilization monitor and Archive configuration. Signal Integrity, Timing diagram, Thermal/Power management, INTEL CPUs, BIOS, BMC, Debug tracking, Failure Analysis, SUN Diagnostic, WAN/ LAN

·   Debugged, calibrated complex Test devices and High-Speed communication electronics using DSO, Network/Logic Analyzer, etc… on new protocol (PCI-E, PCI-X SCSI, USB, COM, RAID, HD, Graphic, TCP/IP and Network Interfaces, Fiber, Coax, Cat Cables etc…). Setup/modified Test fixtures, test case scenarios, UNIX/Linux Shell/Perl scripting and Linux/Unix Administrator.

 

INTEL Corp - Headquarter, Santa Clara, CA

IT Technical Support/ System Admin (10/2005 - 09/2006)

·   Troubleshot of Intel leading edge technologies on System, Server’s dual core CPUs, Security.  Configured, tracked all critical issues on Administration Servers (Group policies, Permission, Domain Control, etc…), System, Mail Servers, HW/SW/Firmware including MB, I/O Sapphire, Twin Peaks based on Microprocessor families, cache, memory controllers, Hard disk transfer, BIOS flashing, firmware down-load, Controllers. Hand-on-installed Front Side Bus, KVM, MB, PCI-X, DIMM memory, JTAG, PCI Cards, PC hosts, Hub, Switches, RAID, WAN/LAN configuration, VM-Ware Virtualization, Window Server, Security patch, power distributions, technical mounting on Server rack, Chassis, etc. used General Dynamics C4 Test on (Unix, Linux, XP, Win2K3 Servers, Win32) running customized test suites. Technically supported all System, Design, Validation Engineers w/ all complex System, Server bring up/ install/ monitor/ maintain/ troubleshoot /Electro-mechanical remedies on each test case, condition to meet Spec and responsible for all Networking issues (VPN, Switches, TCP/IP, Fiber-optics, Cables, Wireless Network, Firewall, Routers, IP/Mac addresses, and 4 OSI layers: Physical/Data Link/Network/Transport), Firmware, Scripting, Networking/HW/SW

 

Brooks Automation Corp- San Jose, CA

IT Technical Support/System Admin (01/2005 – 10/2005)

·   As System Administrator in Bio-Medical Technical/ Engineering community : MS Outlook, MS Exchange Server, RS-232/422, USB, Ethernet, Network management issues, Active Directory in Windows 2003 Sever, Database documents with other facilities to improve Automation, relative Robotic System products; Tool Automation, Semiconductor, Bio-Medical, Automation Test system, Vacuum systems, Leak test, in Clean-Room such as Vacuum MAGNA Trans 7, Twin star, AXM ; Atmospheric Reliance; Modules Load ports (FIX Load), Aligner, Systems Vacuum Hercules etc…  with Customer services: Applied Materials, KLA-TENCOR, LAM

(PS: *** Since 03/2003 – 01/2005 on the Military Training and Personal education ***)

 

 

U.S Military Reservist Active Honorable Discharge

Jr. IT Network Manager/ System Admin (03/2003 – 03/2011)  

·   IT Team and managed Information Technology & RF COMMO to support the large to small scale on non & high secured Networking infrastructure, Topologies, Firewall, VOIP, Router, Switches, MS Outlook, Exchange Server 2003/2010, Win 2K8 Server administration, Tactical model, Virtualization, Client-Servers, other Server and supported DoD in Iraq. Experienced signal RF, VoIP, High-speed Servers, ASA, Wireless, Firewall, Intrusion Security, Telecom on Window platforms Applications

·   Trouble-ticketed Mail, Micro-Soft Servers, Networking issues Servers & Data network Exchange on Database servers: Search Engine, Query, Trainings, Procedures, Data analysis-constraints, Reports, Agents- Web link, Project tracker, Assessments, Filtering, Drafts-Workflow-Association, Data-entries, MS Office suite, LAN/WAN, CCNA Cisco Networking protocol, tracking, Routing, Routers, Interface, DNS, configure a secure/send-mail,  non-secure POP3 mail, Migration, updating, verify Mail server functionality,

 

 

IBM, San Jose, CA

Technical Support/System Admin  (08/2001 – 03/2003)

·   Performed Engineering verification, Signal Integrity, Test tracking, Diagnostic, Debugged the IBM Enterprise Storage Server, Hard Disk, High-Speed Wireless Networking, Network security, Data Network, FRU, A-B Box Storage Server, Slave Verification, Slave

·   Configured Net Server, Prepared file system, Debugged, Reported Failure/problem solving/Test performing, Bug Tracking, Analysis

·   Modified simple source codes/Scripts, AIX-Unix Shell relevant to Test procedures; besides to prepare Test cell for testing used SCSI, RAID, ESCON, Fiber Channel, Fiber-optics, Routers, Switches, High-density wireless, Hub, Ports, Cisco Networking, CPU controller, Network Packets, LAN/SAN, Storage Server, Remote/Local control, Clusters, Host Bay, Power plus SW installation, HW

 

 

KOMAG/ CHAHAYA OPTRONICS, Fremont, CA – Full Time

Sr. IT Development Engineer II (02/2001- 08/2001)

·   Real-time: Data Acquisition, Search Engine, configured Email Server on MS Stack Server (Outlook, Exchange Server, IIS, SQL server), Mechanical, Security, Server, Graphics; reports used VB, C/C++, GUI, MFC, ODBC, OOP in MAC OS, Administrative Window/Linux/Unix with Cisco Networks, Firewalls, and Networking

·   Developed scripts for test quality & failure analysis on laser magnetic media, Disk/Data storage (ATE/Robotic) Optical network

 

Network Test Solution / HP- AGILENT, Santa Clara, CA – Full Time

Network Engineer -Consultant   (07/2000 - 02/2001)

·   Performed across at Network Test Solutions: Drafting SQL server, Access database (VB), Functional Circuit Test, Functional Test,

·   Performed System Integration and Verification involves multiple-tier network supported application software to handle Data Acquisition, Charts, Security, JTAG, System Test, Units Test (In-Circuit Emulator to communicate with Microprocessor for Automation ATE, EDA of Fiber Optical Network at Clients’ side (AGILENT-HP) through System /Subsystem level uses a Telecom network (100BaseT, USB, PLC, DSP, and SCSI, Fiber Channel, Vera, Compact PCI, IEEE), Lab Networking management

·   Debugged test program/scripts/fixtures; developed HW subsystem to call test sequential in C/C++, VB, scripts in NT, HP-UX, D

·   Supported R&D and manufacturing engineers in reliability, SONET, Wireless LAN solution, Optical Production, System

 

RAYBEAM Solution/COMPAQ, Littleton, MA – Full Time

Jr. System Admin(08/1999- 07/2000)

·   Across- Functional responsible for Setup/installation/diagnose/perform all QC, Test suites/methodologies on networking HW/SW, Storage Server, Scripts, and configuration issues, Electro-Mechanical PC, Servers, drivers and its Peripherals 

·   Planned & Joined the Project management full-cycle to do verification its applications interfaces hardware Digital COMPAQ

·   Participated in all phases of SW/HW Test & development: debugged, design of User Interface (GUI) and System Integration

·   Performed algorithm test, analysis system, development systems, production systems in multi-platforms used C/C++, UNIX, Win

·   Qualified testing (verification) to test specified HW/SW functionalities with all possible inputs performed correct; perform regression, stress, test routines and apply “White-box” to test Ethernet Connectivity (LAN solution) and functional of all hard codes in possible sequences on brief Databases design tables used SQL, Oracle Client/Server, Applications. Diagnosis of reported bugs to products’

 

PURCHASESOFT, West-Borough, MA – Full Time

Jr. System Admin (08/1998- 08/1999)

·   Mainly worked closely with Developers on Full-cycle software development administrator on MS outlook, Exchange Server, Microsoft SQL, Oracle 8i, Sybase, Rational, Clear-Quest, SQA, Web-Load, PowerBuilder, Firewall, VB and Java-HTMLs, XML and SQA tool Bug report, Troubleshooting  all HW/SW Networking issues and assisted on basic development code

    EDUCATION:

1991.6 – 2010.3: B.S in Electronic Engineering – Minor in Computer EngineerSan Jose State University, San Jose, CA

2009.9 – 2011.2: CCNE (Incomplete) & Health Care GraduationTech-Skill Professional School, San Jose, CA

2003.8 – 2004.6: IT & Signal System Support Specialist U.S Army Signal Regiment FT. Gordon, GA

1996.9 - 2000.6: Part-time Graduate in Programming, Database & one basic Design Harvard Ext. University, Cambridge, MA

1992.8 - 1994.2: Participated as a Full-time in B.S Computer ScienceUniversity of Massachusetts, Boston, MA

1986.6 - 2010.7: AS General Science & Pre-Engineering to SJSU       DE ANZA-Foot-Hill / Mission, Cupertino, CA

¨ Online training CISSP – Certified Information System Security Professional (WIP)Career Academy Needham, MA

  ¨ Online training Configuring Advanced Windows Server 2012 R2(WIP)   Career Academy Needham, MA

  ¨ Online training Basic Networking, Virtualization, Wireless, CompTIA A+ NCE University, San Diego, CA

¨ Certified a Linux Network Administration & Python programming/ SQL (WIP) O’Reilly School of Technology, Sebastopol, CA

   ¨ Completed Certificate/Trainings of MCSE 2003 Server, XP, CCNA, Defense Security U.S Reserve (NASA), Mountain View, CA

   ¨ Completed basic Window Programming & Embedded System UC Santa Cruz Ext, Santa Clara, CA

 

REFERENCE:  Upon Request; US Citizenship; A Honorable U.S Military Discharge@ Secret Security Clearance (03/2003-03/2011)