Doug McPhie

1776 E Paulista Way

Sandy, UT 84093

(801) 573-8155

dougmcphie@gmail.com

 

Objective:                To obtain a position that utilizes my skills and abilities, benefits my employer and furthers my career development. Currently I am in adjudication for a Top Secret Clearance from L-3 and in need of a sponsor to finish the process.  I have just completed classes for CISSP and Security + exams, passing the Security + exam 2013.  Taking CISSP exam in December 2013.

Computer Skills:

·         15 years of hands-on experience with wide range of technology including: customer equipment, branch office connectivity, central office telecommunications equipment, cabling, routers, switches, desktop, server and personal devices.

·         Design, setup, maintenance, repair and troubleshooting in: advanced network, LAN/WAN design, security, TCP/IP and various firewalls antivirus products. PC and Notebook, Cisco, Juniper, VoIP, Frame Relay, MPLS, PBX, load balancing, QoS, OSPF, BGP, IGRP, EIGRP, Rip, Point to Point, BGPv4, remote access, CSU/DSU and modems, VPN, DSL, Wireless, , CDMA, GSM, hard drives, SCSI devices, Direct Attached Storage, SAN, NAS.  Ethernet 802.3, 802.1x, TCP/IP, DHCP, DNS, WINS, ARP, FTP, Telnet, DSL/Cable, hubs, routers (Cisco IOS), SMTP, POP3, NAT, VPN, VLAN, OSPF, BGP, EIGRP, MPLS, RIP, Ethernet 802.1x, 802.3 PBX, cabling, various Customer Premises Equipment (CPE).

·         Setup and knowledge in the following programs: DOS, Windows 95-XP Pro, 7, 8, MS Office 97+ - Excel, Word, PowerPoint, Access, UNIX, Linux, SOTS Web SOF, Tirks, Microsoft Licensing Expert and Server Champ.

Professional Certifications

Security + 2013, CISSP 2013 (not taken test for CISSP) CCNP 2001 (Cisco Certified Network Professional); CCNA 1998 (Cisco Cert. Network Associate); CCDA 1998 (Cisco Certified Design Associate); 1997- A+, Net +, MCP (Microsoft Certified Professional).

Education and Skills

 

                            Salt Lake Community College- Associate Degree nearing completion.

                            DOD 8570 Directive New Horizons Learning Center 2013 CISSP, Security +

                            Salt Lake Community College - A+, Net+, MCP, Intro Electronics, General Studies

                            IT Carrier Academy- CCNP

                            Evergreen Colorado Technical Boot Camp CCNA / CCDA

                           

                           

 

Oct. 2011- May 2013

                            L-3 COMMUNICATIONS, Information Technology /Security Team

Field Service Representative/ Field Quick Reaction Team

·         Servicing, upgrading, building, troubleshooting and repairing L-3 Communications SATCOM equipment for military customers. Worked with both CONUS and OCONUS, which requires the ability to multi-task and maintain composure in a stressful and demanding work environment.

·         Familiar with the following programs: Phoenix, 6.2 Meter Tri-Band Transportable Terminals.  

·         Working with the customer, mostly military, and L-3’s specifications\overlays including; reading plans and documentation, building systems, testing systems, working with engineering and program management making changes and updating policy when other solutions are possible.

·         General mechanical ability working with: running cables- Ethernet, fiber, electric, coax, shielded, metallic, cable connectors:  DB-9, 27 etc. 

 

Information Technology /Security Team

 

·         Implementing and evaluating products for proposed Network Operations Center. Worked in system administration, Active Directory account setup and permissions,  network security, FIPS-2 Security Principles, network monitoring (Solar Winds, WhatsUp Gold, Wireshark, Sniffer), Encase Data Forensics, Security Principles and DOD 8570, McAfee Security Center, Semantic, Mandiant, Penetration testing, VMware, vulnerability analysis.

2000- 2013              DCM Marketing LLC / Computer Consulting Services (Personal Company, LLC) General Computer and Technology  

·     General Computer and Technology:  working with customers in assessing existing and future needs to resolve and improve issues related to daily operations.

·     Administration of Desktop, Server, Security, ISP, Wireless, WAN and LAN connectivity including: general operating systems- Windows 3.1 to Windows 7, Mac OS, and Linux.

·     Cabling including: Ethernet, fiber, coax, Wireless, and setting up phone systems (Punch Down blocks 66 and 110, cell, IP, POTS, etc).

·     Provided ongoing phone support to users and local business and employees. Resolved issues via phone, remote desktop. 

 

 

2003-2013              Colonial First Lending Group, Systems Network Administrator/Mortgage Origination

·         Provided setup and continuing technical support for a 15-20 employee office.  Setting up LAN and maintaining user accounts including email, active directory, customer software, internal networks.  Managing firewalls, Wireless, VPN, Email, Data and Voice connectivity. Mobile and remote employee office solution setup including: email, document management, VPN connectivity, mobile devices including- Blackberry, Apple iPhone, Android.

2010-2012              Pacific Technical Services

·         Contract WAN/LAN Troubleshooting hardware Technician

·         Worked with several ISP including: AT&T, Orange Telecom, Qwest (Century Link) etc.  Troubleshooting WAN/LAN connectivity issues with clients throughout the Wasatch front. Installing network equipment from various vendors including Switches, Routers, NID’s Modems, Cabling 66 and 110 blocks. 

·         Voice and Data Circuit troubleshooting and connectivity issues. 

2004-2011              Finance Specialist and Branch Owner, Self Employed-present NMLS# 306124

·         Investment banking, loan origination, training & supervision of employees new to my branch.  Servicing existing clients/generating new referrals, PC installation & maintenance, IT office network. Funding commercial real estate and alternative energy transactions.

2003-04              Account Executive, Fat Pipe, Inc.

·         Technical support specialist and consulting; pre and post sales.

2001-03              Account Representative, Marketstar/Microsoft Account Manager   

   

·         Top Value Added Reseller Account Representative; Technology training to team, Licensing and Security Specialist

 

2002                             Olympics Network Volunteer/Switching Tech, Cisco Routing in coordination with

 

·         IT Carrier Academy and CCNP program.

 

 

1998-01              Provisioning Technical Engineer, AT&T Managed Internet Services / Convergys         

 

·            Evaluated customer networks and worked directly with Network Administrator to determine technical requirements such as: Bandwidth Requirements, BGP, and IP Addressing, Web Site Hosting needs and requirements. 

·            Configured CISCO Routers, CSU/DSU, and Ad Tran Modems to customer specifications.  T1, Frame Relay; managing and configuration of customer CPE; testing and turning up circuits.