Pamela R. Crockett

2508 Henson Valley Way ·Fort Washington, MD 20744

Home:  301-265-0983

Cell:  240-604-5443

pcrockett40@yahoo.com

                                                                         

                     PROFESSIONAL PROFILE                         

Over 10 years of Business Management and IT Security / Technology experience in IT services and support. Demonstrated ability to implement, develop and maintain business processes, both on commercial and federal contracts. As the lead Systems Security Officer, exceeded expectations and met program milestones.  Core competencies include:

 

● Coordination and Program Assistance    ● Large system maintenance and compliance

● Continuous Monitoring                            ● Relationship and Team Building      

● DISA STIGs experience                          ● System Security Plans Development (SSPs)

● Familiar with federal regulations           ●  Perform research and provide data analysis on request

●  Project Planning and Scheduling            ●  Results oriented and goal driven

 

                                                                         

                           TECHNICAL PROFICIENCIES                      

Operating Systems: Windows 7, Configuring, Windows Server 2003, Novell 4.11, Windows 2000, MS XP, Windows 95/98, Windows NT 3.5/4.0 and Windows for Workgroup 3.11.

Software:  Microsoft Project 2000 and Visio Professional 2007, Office 97, (Word, Excel, Power Point, Access, Outlook and Exchange), WordPerfect for Windows 6.1, GroupWise and cc: Mail for Windows, Microsoft Outlook 2003 and Oracle Discover for End User

Hardware:  PC 286/386/486 and Pentium, HP LaserJet II, III, SCSI Drives, EISA, ISA Devices, Token Ring Network Adapters, Monitor setup and configurations, Cisco  2500, 2600, Catalyst Switch 2900

                                                                         

                           CERTIFICATIONS                           

Certified Information System Security Officer (CISSP)2016

Windows 7, Configuring2012

Security +, 8570.1 DOD Standards2008

A+ DOS/Microsoft Windows Service Technician 2000

                                                                         

                        PROFESSIONAL EXPERIENCE                      

Information Security InstructorApril 2015 - Present

The University of the District of Columbia/ DCPS, Washington, DC

 

·                     Providing instructor led training for Workforce Development and Lifelong Learning (WDLL).

·                     Providing training for Security+ and Administrative Technology.

·                     Prepare and disseminate a course syllabus

·                     Conducting learning activities with each class

·                     Preparing and grading tests and other assignments

·                     Administering and grading final exams

·                     Maintaining proper attendance and grade records

·                     Proctor exams

 

 

Security EngineerMarch 2014 – December 2014

Serco, Inc, Reston, VA

US Census Bureau, Information Technology Directorate Telecommunications Office (TCO), TCO Security System Team (SST). ·   Collected evidence from Systems Engineers and System Owners to support assessment of OIS Continuous Monitoring and Compliance. ·   Managed several Plan of Action and Milestone (POA&M) tasks in support of the Information System Continuous Monitoring Program ·   Analyzed evidence documentation including system audit logs and processes to address identified system vulnerabilities. ·   Worked closely with OIS Team to mitigate identified vulnerabilities and performed conflict resolutions. ·   Analyzed vulnerability scan results provided by OIS and determined action steps to address exceptions that were identified. ·   Worked extensively and developed advanced understanding of the Census Bureau Information Technology Security Program Policy (ITSPP) which was the Risk Management Frame work for the NIST Security Publications 800-53 Revision 4, NIST 800-37, 800-52 and 800-53. These were the primary tools used for the evaluation and interpretation of the Risk Assessment security controls.   Technical Support, Tier I and II                                                             March 2013 – September 2013 Technisource, A Randstad Company, Inc., Frisco, TX · Collected evidence from Systems Engineers and System Owners to support assessment of OIS Continuous Monitoring and Compliance. · Provided support to Senior Information System Security Officers for implementing, and enforced information systems security policies, standards, and methodologies. · Assisted in the evaluation of security solutions to ensure they met security requirements for processing of classified information. · Assisted with the Configuration Management for information system security software, hardware, and firmware. · Assisted with preparation and maintenance of documentation. · Worked in partnership with the System Administrators to maintain System Security Plans (SSP) and System Protection Profiles (SPP) on workstations, servers, routers, and other network devices, to include system upgrades. ·   Evaluated security solutions to ensure they met security requirements for processing classified information. ·   Proposed, coordinated, implemented and enforced information systems security policies, standards, and guidelines. ·   Maintained the operational security posture for an information system or program.

Security EngineerJanuary 2011 – February2013

VanDyke Technology Group, Columbia, MD

· As a member of the Futures’ Directorate, participated with documentation for new developments and integrated advanced technology to enhance INSCOM’s Enterprise Platform (IEP).

· Participated with the latest advances of intelligence technology that was used for cloud based computing. As a member of the IA team, provided testing, documentation, updates and reviews, to the System Security Authorization Agreement (SSAA) and the Technical Facility Manual (TFM).

· Performed as the System Security Engineer, collaborated with stakeholders, System Administrators and Project Managers to address inquiries regarding the INSCOM Futures Information System Standard Operating Procedures (SOP’s).

· Complied to Federal Government regulations for the IEP Information System by applying Federal Information Security Management Act (FISMA) and the National Institute of Standards (NIST) guidance.

· Experienced and knowledgeable with the Information Implementation Guidelines (DISA STIGs) and Gold Disk

· Provided written documentation for the development of the TFM. Performed other duties as assigned.

 

Information System Security OfficerSeptember 2006 – January 2011

Booz Allen Hamilton, McLean, VA

·   Participated in the technical IT Security Assessments, evaluating technical assessment results, mitigation IT security weaknesses, troubleshooting hardware / software problems in a LAN environment and interpreted and implemented SP 800 series compliance.

·   Other duties entailed: classified information system (CIS) preparation, drafting system security plans (SSP) and system profile plans (SPP) in accordance with NISPOM Chapter 8 guidelines and the NIST.

·   Updated anti-virus definitions, security audits, configuration management, and reporting and writing security incident investigations.

·   In collaboration with system owner, senior management and internal BAH stakeholders, guided and directed the implementation of a Secret Internet Protocol Router Network (SIPRnet).

·   Provided certification and accreditation support and guidance for internal customer’s secured area and completed required IT budget documents for the customer.

·   Ensured that the information system and the network were secured according to company policy and procedures to include NIST SP-800-53 and SP-800-82.

 

Windows XP Deployment (The United States Senate)April 2006 – September 2006

TAC Worldwide, Washington, DC

·   Performed technical tasks in assigned areas; monitored and updated relevant information systems.

·   Identified, researched and resolved technical problems.

·   Utilized Service Center ticketing software, specifically Peregrine Service Center, to track scheduled tasks daily.

·   Installed and upgraded of Symantec Anti-Virus software on all desktops, laptops and servers, including Symantec vs. 10.1.

·   Responded to telephone calls, emails and personnel requests for technical support.  Continued on-going training in Windows (Server 2003) and Video Teleconferencing on Tandberg devices; training took place on-site.

 

AD MigrationJanuary 2006 – March 2006

Robert Half International, Washington, D.C.

·   Responsible for the migration and Post Deployment of all desktop and laptop computers with Operating Systems Windows 2000 and Windows XP.  Supported Microsoft Office and other software packages.

·   Responsible for the configuration and troubleshooting for the user community as well as installation and configuration task.

·   Implemented and configured Software / Hardware, to include Palms and hand-held devices.

·   Utilized the Remedy ticketing systems to create research and close tickets.

                                                                         

                        EDUCATION                             

May, 2009University of Maryland, University College, College Park, MD  20783-8030

Masters of Science in Management of Information Technology

 

June, 1993Columbia Union College, Flower Avenue, Takoma Park, MD  20912

Bachelor of Science in Business Administration

                                                                         

                         PROFESSIONAL AFFILIATIONS                          

 

NOVA Information System Security Association Chapter, ISSA