Duval M. Martin

16200 Radburn St.

Woodbridge, Va. 22191 

(703) 590-3833 (h)

(703) 895-2232(c)

Dmartin@ees-it.com (p)

 

 

Summary:  Deputy Solutions Delivery manager providing IT and Information Security Technology Management.  Extensive Operations and Project Management experience managing and directing successful projects.  Strong information technology skill set with real world experience integrating best practices, standardized methodologies and processes in support of task specific activities to include risk management, issue tracking/resolution, budgeting, change control management, project reporting and analysis.  SLA requirements response and management experience. Senior Manager with thorough knowledge of network designs and the implementation of said designs to include, technical user support, backend infrastructure support, IT systems, and telecommunication integration with information security best practices; Proven ability to effectively liaison between technical and non-technical individuals on a senior management or base user level. Organization management, to include staffing and budget administration, is a key strength with excellent communication skills.

Security

·   Security Clearance Level:  ACTIVE TOP SECRET SCI - 2008

Certification

·   ITIL Certified - 2007

·   CISSP – 2007

·   PMP – In Progress

Awards

·   VisionNet Systems – Microsoft Certified Solutions Provider                                                 Systems Engineering Intern of the Year

·   Innovative Logistics Techniques Inc – Innoway Award

·   Innovative Logistics Techniques Inc. – Outstanding Team Award

·   CSC Presidents Award Nominee  (2005 - 2009)

 

Employment History

Envision Enterprise Solutions                                                                                                08/2014 - Current

HQ IT Security Operations/Project Services Consultant

• Security Operations Consultant supporting multiple small business Certification and Accreditation activities to include C&A professionals, validators and management oversight of Technology SME’s (Subject Matter Experts).

• Security Operations Consultant supporting IA (Information Assurance) activities to include management oversight of policy creation, review, modification and support of NAVY Headquarters Information Assurance Manager (IAM).  Consulting support included facilities inspection direction and support, at-hoc on sight policy and procedure inspections as well as configuration management system reviews.

• Security Operations Consultant supporting IA (Information Assurance) teams tasked with review of network diagrams, topologies, and technology implementation reviews, recommendations and overall security posture reviews.

 

TWD and Associates                                                                                                            08/2012- 04/2014

HQ IT Security Operations/Project Services Program Manager

• Security Operations Manager responsible for Certification and Accreditation team to include C&A professionals, validators and management oversight of Technology SME’s (Subject Matter Experts).

• Security Operations Manager responsible for IA (Information Assurance) activities to include management oversight of policy creation, review, modification and support of NAVY Headquarters Information Assurance Manager (IAM).  To include facilities inspection direction and support, at-hoc on sight policy and procedure inspections to include configuration management system reviews.

• Security Operations Manager responsible for IA (Information Assurance) team tasked with review of network diagrams, topologies, and technology implementation reviews, recommendations and overall security posture reviews.

• Project Services manager for project control services team responsible for document control, project management support, and configuration documentation requirements.

 

 

Computer Science Corporation                                                                           October 2003 to August 2012

 

Headquarters Deputy Service Delivery Manager / Information Security Manager

 

Deputy Service Delivery / Information Security Manager to the United States Environment Protection Agency (EPA) and the Department of Homeland Security (DHS), both located in the Washington D.C.  Responsibilities/tasks performed but not limited to, include:

 

·  Deputy Service Delivery Management responsible for service delivery of Network infrastructure, VOIP, Email systems, File and Print, Application/data backup (Remedy, QuickR, etc) and restore, and personnel administration to include performance reviews, mentoring, staffing, budget activities. Also facilitated contract deliverables for approx 100+ engineers, administration staff and sub-contractors.

·  Deputy Service Delivery Management responsible for multiple subcontractors supporting cabling infrastructure, warehouse services, budget activities, telecommunication services (classified and unclassified), etc. for approx. 30 engineers and administration staff

·   Management oversight of  Headquarters network infrastructure team (approx. 15 engineers) responsible for managed switches, hubs, monitoring of Headquarter data network traffic, Headquarter data network performance and utilization, VLAN’s, HQ private networks, to include maintenance and trouble shooting of all data network communications. Also responsible for troubleshooting all Headquarter desktop (Windows 98, Windows NT, Windows XP) and server (Windows Server 2000, Windows Server 2003) to include all HQ Notes servers, File servers and Print servers connectivity to the agency WAN/LAN in multiple locations (approx. 8,500 users).

·   Management oversight of shared services team responsible for server uptime, and file and print services which included files shares, file integrity, file structures on servers both group shares and user shares, shared printers, print queues, application backup, data backup and restore activities (approx. 500 servers).

·   Management oversight of national network infrastructure support team responsible for infrastructure planning activities such as BigIP implementation, Active Directory planning, upgrade, and implementation activities, BigFix architecture planning and implementation, etc.  (approx. 15 engineers with Windows, BigFix, Unix and Networking expertise).  Network infrastructure support impacted the entire agency of approximately 15,000 + users

·   Management oversight of email services which covered backend email infrastructure, server maintenance, patching, upgrades, and coordination with desktop support staff utilized to troubleshoot user email issues. (approx. 10 engineers)

·   Management oversight of VOIP team to include VOIP network management, maintenance, upgrades, backend VOIP server management, maintenance, upgrades, VOIP application (Avaya) management, maintenance, upgrades and end user support and training.  (approx. 8 engineers supporting approx. 8,000 headquarter end users)

·   Management oversight of CSC Headquarter Security team (approx. 9 senior security engineers) composed of physical security, auditing, and classified information engineers) for the EPA’s Headquarters Security Compliance Program and EPA’s classified messaging program.

·   Management oversight of monthly/quarterly assessments of the EPA national policy, procedure and technology security process.  Manager also responsible for the day to day operations of the dissemination of classified messages via multiple formats to include classified networks, classified email, classified fax, etc. (entire agency with approx. 12,000 users).

·   Significant involvement in IT Security Framework and Implementation.

·   Manage and lead routine Enterprise Wide Auditing and Monitoring of EPA internal and external DMZ for malicious network activities of any nature.

·   Utilized multiple ITIL processes for overall management of various CLINS to include DSR's and SRT's, etc. to produce required customer status updates.

·   Management oversight of the selection, procuring, testing and planning for implementation of new security, network system tools to be used at EPA headquarters and agency wide.

·   Management oversight of Vulnerability Assessments and Patch Management Monitoring approved within the headquarters campus of the agency (approx. 12,000 users and over 500 servers).

·   Management oversight of the planning; designing and implementing of the headquarters auditing/reporting of the initial agency approved antivirus enterprise to the current antivirus auditing/reporting enterprise implemented at headquarters (approx. 12,000 users and 500 servers) as well as any requirements pertaining to the agency HQ SAV enterprise.

·   Management oversight of quarterly information system auditing of all EPA national operating systems (Windows XP, Windows 2000, Windows 2003, Active Directory) for both server and workstation assets as well as all accounts across all approved operating systems on the EPA network.

·   Management oversight of the planning, designing and implementing of the national infrastructure upgrade of the original agency auditing/compliance architecture through multiple upgrades to the current agency approved national auditing/compliance architecture enterprise as well as any requirements pertaining to the agency wide auditing/compliance enterprise architecture.

·  Utilized SDEP processes to assess potential new IT technologies to incorporate into existing IT architecture. (ex. Upgrades to newer Symantec products, Bigfix evaluations associated with auditing requirements, reviews of NetIQ products etc.)

·   Manage/Lead validation of security awareness training completion of contractors in the headquarters campus.

·   Manage/Lead the selection, procuring, testing and planning for implementation of new security tools to be used at EPA headquarters and agency wide.

·   Manage/Lead Vulnerability Assessments and Patch Management Monitoring approved within the headquarters campus of the agency (approx. 12,000+ users and over 500 servers). 

·   Manage/Lead quarterly information system auditing of all EPA national operating systems for both server and workstation assets as well as all accounts across all approved operating systems on the EPA network.

·   Manage/Lead Symantec Antivirus Enterprise architecture agency wide to include reporting and remediation.

·   Manager/Lead for Information Security Policy development, implementation and enforcement support based on government security standards/requirements (GAO, CIS Level, NIS standards, OMB requirements, etc).

·   Provided guidance and lead/managed the implementation of Network Infrastructure Services (to include 800-53 best practices), GAO, and CIS requirements.

·   CSC HDSD security manager with ongoing participation responsibilities in joint CSC/EPA briefing team focused on providing government agencies with the EPA FISMA success story geared toward assisting where they have a need.

·  Manage/Lead HDSD Headquarters Security team in tasks, projects, and priorities.

·  Manage/Lead day to day operations of the Secure Telecommunication Center (STC) to include Autodin, Defense Messaging System, and the new Homeland Security Defense Network (HSDN) services to include policy compliance reviews and recommendations for changes to better meet upcoming security requirements.

·  Manage/Lead projects and provided guidance for future expansion and growth of STC services within the entire agency.

·  Manage/Lead activities related to any breach in the policies and procedures as set forth in NSA and DOD requirements in the handling of classified information and equipment.

·   Provide liaison support for data center migration activities and CSC HQ security operations efforts.

·   Assist with security efforts to include documentation and verification of security requirements on a per task basis.

·   Facilitate activities such as C&A package creation and verification of said activities.

·   Provide status report information for CSC hq security O&M activities associated with project specific requirements and deadlines.

·   Provide SME recommendations and support for any additional security needs for data center migration and hq security O&M activities as deemed necessary and/or upon request.

·   Provide SME recommendations for efforts such and patch plans, security plans, etc.

 

 

 

 

 

Innovative Logistics Techniques Inc.                                                                 August 2000 to October 2003

Network/Systems Engineer Manager

 

·   Lead a team of approx. 50 Senior Level Network/Systems Engineers accomplishing daily tasks of upgrading, configuring, maintaining current switch configurations, and patch panel adjustments in addition to workstation OS maintenance/upgrades and server maintenance/upgrades.

·   Responsible for maintaining of network topology diagrams and future expansion plans for multiple costumer driven contracts.

·   Responsible for incremental and full backups of essential data for multiple contracts.       

·   Managed/Performed Network Administration duties including installation, configuration, troubleshooting and administration of NT Server, Windows 2000 server, Active Directory, Exchange Server (5.5, etc), IIS Servers (4.0, etc), Unix (Solaris) servers and client PCs (NT Workstation, Win XP, Win2000, Win98, and Win 95).

·   Managed/Setup DHCP and WINS.

·   Managed/Setup and configured printers.

·   Managed setup and configuration of user access rights to relevant files and information in addition to network resource availability in Windows and Unix environment.

·   Managed hardware and software installations and upgrades as required (anti-virus upgrades, service pack releases, IIS upgrades).

·   Managed administration of trust relationships with other domains and site connectors between exchange servers across multiple field sites.

·   Managed general configuration and setup of Solaris 7 & 8 on Sun platform deployments.

·   Managed team responsible for general Administration duties of onsite and remote Unix servers via telnet and ftp communication protocols on Sun Platform (file usage and management, etc.).

·   Managed team responsible for Unix based DNS administration (maintaining DNS records).

·   Managed teams responsible for Backup Administration of NFS file Server (Network Appliance Hardware) via Legato’s Budtool software/Networker backup software.

·   Backup Administration of NT/2000 servers.

·   Managed team responsible for network environments such as FDDI, ISDN, T1 and dial up systems.

·   Managed administration and configuration of dial-in servers.

·   Managed configuration processes of client systems to use dial-un services.

·   Managed team responsibility for administration and configuration of Firewall (FW-1) software administration.

·   Managed/Administered the team responsible for Windows Exchange 5.0 and 5.5 Server as email network.

·   Managed team responsible for supporting network peripheral devices (printers, scanners, external storage devices, etc.).

·   Managed team responsible for configuration and administration of CIFS protocol on Netapp used for seamless communication between Netapp and PC users.

·   Lead team responsible for the current and future assessment of in house LAN/WAN architecture configuration and security implementation (equipment/software needs).

·   Reviewed current hardware and needed upgrades in addition to researching/deciding what hardware to procure and assessed what direction these decisions would take the company.

·   Managed team responsible for FTP attacks and IP sweep attempt detection via IDS’s, etc. and when necessary clean up.

·   Worked extensively with anti-virus software (Norton, Mcafee) for virus detection and clean up.

 

 

Information Management - System Engineer

 

·   Supported approx. 100 users Windows NT 3.51/4.0 servers LAN/WAN with Windows 98, Windows 95, Windows 3.1.

·   Responsible for configuration, planning and implementation of support for all client systems, servers, cabling and networking issues to include user file/directory access rights for NGB.

·   Performed Hardware and Software Installations & upgrade as required (anti-virus upgrades, service pack releases).

·   Performed in-house repair of ADP hardware and software.

·   Performed PC & Laptop LAN connectivity testing.

·   Installed and Troubleshoot WinNT workstations. 

·   Performed and assist users with application usage, access rights & problems.

·   Supported network peripherals (printers, scanners etc.)

·   Coordinated vendor maintenance, service level agreements and warranty work as required.

·   Maintained audio visual equipment and provided support as required.

·   Coordinated setup and deletion of Network and E-Mail Accounts.

·   Provided network information to users (i.e. upcoming network outages, network topologies, mail outages, network file maintenance, etc.

·   Trained new users on mission critical applications associated with the appropriate position.

·   Network Liaison for user support of various NGB branches and divisions.

·   Interface with various branches on status of equipment procurement.

·   Working knowledge of video conferencing.

Technical Experience

·   Operating Systems/Networks:  Windows 2000 Server, Windows 2003 Server, Windows 2008 Server, Windows NT Workstation 4.0, Windows 95, Windows XP,  Microsoft Vista, Windows ME for Workgroups, Unix, Solaris 7, Solaris 8, Red Hat Unix, Linux, NDS eDirectory, Windows NT Domains, Active Directory

·   Applications:  Installation and troubleshooting of software packages including, but not limited to: Microsoft Office\Office 2000, IIS, Exchange Server, Outlook, Microsoft Internet Explorer; Lotus Notes, Norton and MacAfee Utilities, Veritas BackupExec, Legato’s Budtool software, Legato’s Networker, Symantec CCS, Remedy, Working knowledge of Samba, working knowledge of Zenworks.

·   Security Applications: Harris VMT (Vulnerability Management Tool), CCS RMS Console Version 6.xx – 9.xx, bv-Control for Windows, bv-Control for Active Directory, bv-Control for NDS eDirectory, bv-Control for Netware, bv-Control for Unix, Symantec Antivirus Enterprise Edition, MacAfee Foundstone, Microsoft SUS server, Remedy, Patchlink, Working knowledge of BigFix, Audtodin, Defense Messaging System (DMS), Homeland Security Defense Network (HSDN), Checkpoint FW-1, Various IDS applications.

·   Hardware:  Experience configuring, repairing and installing personal desktop systems, laptops, AscendMAX dial-in server, PC and Unix servers, and all types of EISA, ISA, PCI, PCMCIA, and SCSI hardware.  Experience with RJ-45 cabling, switches, hubs, limited Cisco router knowledge, installation and configuration of Ethernet NIC cards including 3Com, Net flex, Compaq, Gateway, SMC, NetApp Filer (F520, F740, F87), Sun hardware.

·   Protocols:  NETBEUI, TCP/IP, IPX/SPX, NETBIOS, NETSHARE Familiarity with Ethernet 802.2 and 802.3 and Ethernet II frame types.

·   Programming Languages: C, C++, Basic script programming, Pascal

 

EDUCATIONAL BACKGROUND

NORFOLK STATE UNIVERSITY

Norfolk, VA.

 

UNIVERSITY OF MARYLAND EASTERN SHORE

Princess Anne, Md.

Bachelors – G.S. (Computer Science)

Minor – Business Management

 

REFERENCES AVAILABLE