Viet Ta

 

Summary

Senior Technical Project Manager and Program Manager with over 20 years of Information Technology experience.   I have worked on and lead multiple engagements with the Federal (FAA, GPO, DOE, ATF, DoD, CBP, VA, IRS, and Treasury) government as well as numerous commercial industries ranging from Security, Financial, and Telecommunications.  I have excellent communications and organization skills.  I work extremely well in a team environment and have an astute ability to identify and rectify issues before they become major issues.  

 

Technical Skills

Operating Systems:  HP-UX, SUN Solaris, IBM-AIX, SCO-UNIX, Linux, Windows, DOS

Scripting:  ksh, csh, Perl

Languages:  C, C++, Java, JSP, Servlets, Applets, XML, SAML, Visual Basic, X-windows, Motif, SQL

Databases:  Oracle, Sybase, Informix, Ingres, MS Access

CM:  ClearCase, Continuus, SCCS, PVCS, Source Safe

Data Modeling/BI Tools:  CASE, Rational Rose, Erwin Data Modeler, Embarcadero Rapid SQL

Other:  ClearQuest, Remedy, HP-Openview, X.500, LDAP, MS Project, Visio, PowerPoint, Excel, SharePoint, WebLogic, Websphere Application Server, Apache, Ab Initio, Certified CMM Level 4

Security:  Single-Sign On (SSO), JCE (JAAS, JSSE), X.509 Certificates, Encryption/Decryption standards/algorithms, MD5/SHA1 hashing algorithms, Public Key Infrastructure (PKI), PKCS#11, Certificate Authorities (CA), SSL, CISSP pending

 

Education & Additional Data

·   MS Electrical Engineering, University of Virginia, December 1992

·   BS Electrical Engineering, George Mason University, May 1991

·   U.S Citizen

·   Previously held clearances:  DoD Secret, DoJ/ATF Public Trust, DHS/CBP Full BI, Treasury/OCC Public Trust

·   Solely engaged with the Government Printing Office (GPO) directly for the past 15 years from a technical and business perspective in winning a contract to develop and deliver a time-clocking system which is still currently in production today

 

Professional Experience

 

CA Technologies, Herndon, VA

Senior IT Security Technical Project Manager (January 2011 – present)

·   Manage implementations for CA Security products including SiteMinder/SSO, Identity Manager, Directory, Data Minder, Governance Minder, and Cloud Minder

·   Number one (based on utilization and revenue generation) out of 100+ Services PMs in the company for three continuous quarters

·   Technical Project Manager managing implementations of CA security related products for commercial as well as Public Sector clients

·   Manage multiple simultaneous projects and clients

·   Directly manage and solely oversee project budgets in excess of $6M

·   Responsible for all aspects of the projects including client relationship management, budget, scope, SOW, CRs, technical implementations, and resource management from start to finish

·   Directly manage teams of 15+ technical resources

·   Most senior onsite CA resource at client engagements during the project life-cycle

·   Specify and approve services and expenses budgets for internal as well as partner project resources

·   Enforce project execution against the CA 9-stage methodology (i.e equivalent to the SDLC methodology)

 

 

Fannie Mae, Herndon, VA

Consultant – Project Manager (March 2010 – December 2010)

·   Project Manager for the rollout of a corporate wide Service Level Agreement (SLA) initiative

·   SLA initiative documents and provides an enterprise utility to measure the health and performance of various corporate business processes and functions including programs such as HAMP and NPL

·   Interface with multiple business areas to capture, quantify, and segment business processes into discrete measureable units with defined SLA parameters

·   Work with multiple business areas and development to capture business requirements and translate into technical requirements for the enterprise SLA utlity

·   Interface with technical and business test teams as well as Production Support teams across multiple business areas in regards to the SLA enterprise utility

·   Chair various meetings including periodic senior management status briefings, weekly project status, and risks/issues meetings

·   Interface with key stakeholders on sign-offs and approvals

 

Freddie Mac, McLean, VA

Consultant – Technical Project Manager (August 2009 – Feb 2010)

·   Provide technical lead and project management expertise to enhance the performance capabilities of the Non- Performing Loans (NPL) suite of applications to meet the new requirements set forth by the Obama administration via hardware, COTS, and custom software upgrades

·   Provide technical input into the infrastructure build out of a new Unix based environment to host the suite of NPL and HAMP applications including Loan Level Reconciliation (LLR), Loss Mitigation Work Station (LMWS), Cash Manager, and others

·   Successfully lead multiples teams including developers, integrators, and testers through to two deployment initiatives

·   Serve as the Project Manager (PM) for the Cash Manager application enhancements to be compliant with Obama’s Housing Affordability Modification Plan (HAMP)

·   Indirectly manage a staff of 10 individuals including developers, deployers, testers, analysts, and business users from requirements definition to deployment

·   Interface with other PMs to ensure seamless of integration of Cash Manager with other HAMP systems

·   Manage budget of $300K over a period of 3 months

·   Provide production support coordination and technical analysis on two applications deployed to Production

·   Interface with internal and external auditors to address and resolve issues with the AM-CP and DCU deployments

·   Developed detailed checklists to facilitate the AM-CP, SDLC, and DCU corporate processes

 

 

US Customs & Border Protection, Vienna, VA

Consultant – Environments Project Manager (April 2007 – May 2009)

·   Coordinate and oversee the build out and upgrades of various IBM p690 AIX systems and servers for a multitude of deliveries as required by the CBP customer

·   Develop, maintain, and execute to schedule for the build out of the environments

·   Manage working relationships with multiple teams including development, test, and QA to ensure that the environments are built and correctly checked out

·   Work with Architecture and Engineering teams to obtain environment technical specifications and solutions for environment build out

·   Acted as environment owner during the build out and provided coordination and approval for the Engineering Implementation (EI) teams to implement changes on the environment

·   Tracked implementation details and status for regular status reporting to senior management as well as the customer

·   Coordinate and troubleshoot application code drops to the environment for environment checkout and acceptance

·   Chair, Moderator as well as minutes recorder for inspection review of schedules, engineering artifacts, and environment build out requirements

·   Provided environment status to upper management on a regular basis

·   Coordinate technical discovery and implementation of various new and upgrade COTS products for implementation on the environments

·   Held and coordinate “lessons learned” meetings post environment build out for process improvement

·   Coordinate project wide effort to upgrade Dimensions PVCS

·   Assist engineering and EI in the analysis and closure of Infrastructure Checkout (INCO) issues

·   Coordinate and resolve hardware QA audit issues on various environments

·   Provide design, direction, and technical guidance in the development of an intranet SharePoint Portal for the Environments team

·   Manage the scheduling and costs associated with the Disaster Recovery exercise post the environment build out

 

Fannie Mae, Herndon, VA

Senior Consultant - Senior Program Manager, Release Manager (November 2005 – Feb 2007)

·   Manage team of 15 release managers and analysts during the Restatement period

·   Manage and coordinate with multiple groups including: DBA, CM, Development, Environment Engineers, Ab Initio, Business, and QA/UAT to ensure the success of code delivery

·   Code gatekeeper for software releases for the multi-billion dollar Restatement effort

·   Develop Release Management methodologies

·   Define and baseline code and environment modifications to support change requests and the addition of new capability

·   Devise checklists, sign-offs, and logs to improve efficiency and minimize mistakes in code deployments

·   Interface and chair CCB, issues, and status meetings up to the VP levels

·   Work with Change Management on key controls

·   Identify, escalate, and implement various key SOX controls per audit requirements

·   Develop UNIX shell scripts to perform Pre and Post certifications for environments and code

·   Certified Ab Initio developer and review Ab Initio code and SQL statements from development and DBAs to ensure accuracy and consistency in software deployments

·   Assist Production Support in executing the production Runbooks (series of shell scripts)

·   Integrally involved with the environment planning and capability development of redundant and highly available systems.

·   Manage development of a central SharePoint site for Release Management and Production team documentation

·   Utilize and well versed in Remedy, ClearQuest, and ClearCase

 

Freddie Mac, McLean, VA

Consultant – Developer/Production Support (Aug 2004 – October 2005)

·   Provide tier 2 Production Support for various Freddie Mac financial applications

·   Design, develop, and test UNIX based application enhancements according to SOX requirements

·   Develop enhancements and provide support for various UNIX based systems such as CPS, TBA, and Pricing

·   Utilize UNIX shell scripts, C, C++, Java, and Sybase technologies for enhancements and bug fixes

·   Utilize Rational ClearCase for configuration management, Rational ClearQuest for defect tracking, and Remedy for trouble ticketing tracking

·   Manage COTS installation and upgrade

·   Research and document shutdown procedures for multiple systems in the SS&TG department closure

 

American Management Systems (AMS), Fairfax, VA

Senior Developer, Project Lead & Manager – Enterprise Security Group (Feb 2002 – Feb 2005)

·   Develop security prototypes using various encryption and hashing algorithms including DES, Triple DES, AES, Blowfish, MD5, and SHA1

·   Design and develop a security abstraction layer with a base set of APIs for invocation of encryption, authentication, authorization, and roles based technologies

·   Design and develop multi-tiered application for Linux and Windows based systems

·   Design and develop a security Portal for various commercial as well as government agencies

·   Design and propose a $25M Federated Identity Management and SSO solution for the Canadian government

·   Utilize Visual Café, WebLogic 6.1, Java JDK 1.4, JCE (JAAS, JSSE)

·   Utilize Active Directory, LDAP, and X.500 directory standards for storage of tokens and X.509 based certificates

·   Review, install, configure, and develop prototypes for customers using 3^rd party vendor products including but not limited to:  Netegrity Siteminder Single Sign-On (SSO), Oblix SSO, Oracle SSO, RSA Cleartrust, Entrust, Baltimore Technologies, Sanctum AppScan

·   Lead architect and technical correspondent for the New York City Office of Public Security in the maintenance and enhancement of their Counter Terrorism Network application

·   Lead architect for the database obfuscation project for the Alcohol Tobacco & Firearms

·   Install, configure and manage team of two developers in developing custom and secure SharePoint sites

·   Manage team of 7 technical resources and key in providing direction on all development and integration efforts

·   Manage COTS installation and upgrade on Linux, Solaris, and Windows platforms

·   Certified Computer Associates Etrust Directory Integrator

·   Actively support sales effort by providing technical content, costs, and schedule for RFPs

 

Verizon Global Networks, Arlington, VA

Consultant – UNIX Software Development, Maintenance & Production Support (March 2000 – Feb 2002)

Support the Primary Inter-exchange Carrier Customer Access Record Exchange (PIC/CARE) and Telecom Business Solution Access Service Request (TBS ASR) systems that tracks customer information for the commercial as well as residential Verizon long distance customers.  Provide enhancements, production support, and maintenance including the COTS installation and upgrade of interfacing systems to PIC/CARE and ASR utilizing HP-UX, C, C++, Oracle (7.3, 8.1.6) for back-end and Visual Basic, PowerBuilder for NT clients.  Port HP-UX 10.20 code from HP-UX K class to HP-UX N class servers.

 

Planning Research Corporation (PRC), McLean, VA

Consultant – UNIX Software Development (July 1998 –March 2000)

Perform UNIX software development for the Identification &Tasking Network/Automated FingerPrint Identification System (ITN/AFIS) system for the Federal Bureau of Investigations (FBI).   The system was successfully deployed in Clarksburg, WV.  Interface with Lockheed Martin, SAIC, and the FBI.  The system resides on multiple HP 9000 servers and workstations ranging from the K class servers to the B160 workstations.  Utilize ClearCase for configuration management, UIM/X for graphical interface design, Cadre for system flowcharting and design, UNIX, C, C++, X-Windows, Xt Toolkit Intrinsics, Oracle, and Sybase.  Certified and perform all development in adherence to CMM Level 3/4.

 

Sterling Commerce, Reston, VA

Security Consultant – Program Manager (September 1997 – July 1998)

Support Sterling Commerce Conceal COTS security product.  Conceal uses plug and play cryptographic engine support which was developed as part of the security API.  Interface with the Swiss Bank Corporation and National Citybank of Ohio.  Perform program and software management for Conceal.  Manage and supervise a distributed team of 20 software developers, testers, documentation specialist, and support personnel.  Generate security requirements for customers.  Interface with vendors such as Netscape for their web browser and plug-in technology to embed encryption controls, and Novell for their Directory Services to house security credentials.

 

Science Applications International Corporation (SAIC), Vienna, VA

Consultant – Integrator, SME, Tester, CM, Program Manager (February 1996 – January 1998)

Work with the Federal Aviation Administration (FAA) to develop a traffic and delay operations network system (OPSNET) to track traffic delays for 600 select airport facilities including ATCTs, TRACONs, and ARTCCs.  Utilize Visual Basic (com OCXs), Zmodem, Access, Oracle 7.3, and Crystal Reports on WinNT (server) and Win95 (client).  Configure and maintain an Oracle 7.3 RDBMS.  Generate numerous complex queries using SQL to produce daily and monthly statistical data reports for the client.  Lead team of three developers at client site.  Interface with the FAA customer to generate requirements and design.  Develop and maintain deliverable schedule for the client.  Negotiate timelines and provide status and briefings to the client.  Ensure CMM Level 3 development standards.

 

Work with GTE on the Electronic Bonding Subscription Services (EBSS) project to provide a CMIP compliant gateway over X.25 between GTE’s local exchange carrier (LEC) and the long distance providers (ATT and MCI) that access GTE’s local networks to allow residential users to switch long distance carriers.  Utilize C,C++, ESQL for gateway development.  Curses for the gateway’s user interface.  The EBSS gateway allows GTE to provide on the fly and immediate switching of long distance carriers for its local access customers.  Provide technical status/schedule to technical team.  Chair meetings.  Serve as subject matter expert on EBSS and liaison to GTE.  Assist developers and perform end-to-end testing.  Develop UNIX shell scripts to integrate C/C++ code from multiple developers.  Maintain all COTS, SAIC developed code, and code deliveries to GTE via Continuus.  Administrator for dual HP9000 G70 servers and Informix database used for development and testing.

 

Orion Network Systems, Rockville, MD

Senior Software Developer (April 1995 - February 1996)

Provide enhancements for Orion’s Virtual Integrated Sky Network (VISN), which provides data/voice communications via satellite using Frame Relay, TCP/IP and X.25 communications protocols.  The VISN VSAT’s were developed and implemented using SNMP compliant MIB structures and HP OpenView (HPOV) Network Node Manager to monitor the network performance, configuration, and accounting information.  Design and develop a multi-threaded UNIX based accounting program written using C/ESQL, Ingres, Ingres Reports, BSD sockets, shared memory, SNMP, and TFTP for the accounting department to validate VISN network usage based billing.   Design and develop a multi-threaded UNIX based network download application using C, Motif 1.2, UIMX, TFTP, SNMP, and HPOV API.  Develop UNIX based performance and network usage tool for the beta Pepsi customer using C, SNMP, and HPOV API.  Design and develop an Ingres custom application with a GUI front-end using the Ingres Windows4GL GUI development environment that links into HPOV to provide the network operator with an integrated network management capability.  Setup and maintain three distributed (located in the U.S and U.K) operational/developmental HP 9000 E35 servers in a redundant failover configuration utilizing HP’s SwitchOver/UX software.  Taught a three-day HP OpenView Windows/HP-UX VUE operator training course at Kingston Satellite Services in Stevenage, UK.

 

TecSec Incorporated, Vienna, VA

Software Developer (March 1994 - April 1995)

Data and voice Security Company.  Main product is the Variable Encryption Intelligence Labeling (VEIL) System which is a roles based access control encryption shrink-wrapped COTS product sold in stores such as Micro-Center and CompUSA. Solely design, code and unit test the VEIL system on Intel x86 based platform running SCO UNIX.  Develop 35 GUI screens, back-end functionality and custom API, approximately 10,000 lines of code using Xt Intrinsics Toolkit, Motif 1.2, and C.  Use System V and BSD domain UNIX socket routines in C to communicate between server and client applications across a 10BaseT LAN running TCP/IP.  Design, code, and unit test the VEIL system in DOS using VB DOS 1.0.  Work collaboratively on C code for key management of VEIL using the Borland C Compiler.  Configure UNIX NFS mount points and e-mail.  Setup user accounts and perform daily backups.  Install network cards, SCSI hard disks, tape drives. 

 

Aeronautical Radio Incorporated (ARINC), Annapolis, MD

Systems/Software Engineer (May 1992 - March 1994)

Own by all major commercial airlines and is tightly affiliated with the FAA to provide reliable data/voice communications to the airlines.  Develop X-Windows/Motif GUI screens with C code back-end functionality for the AJPS system to track and record traffic passing through the proprietary ARINC’s X.25 packet-switch network.  Develop UNIX shell scripts for the Pre-Departure Clearance (PDC) system.  Develop and execute UNIX software test cases written using SQL queries in the Query Language Interpreter (QLI) on the Interbase RDBMS.  Develop test driver scripts to simulate input data to AJPS and PDC.  Perform extensive live testing at FAA Tech Center in New Jersey.  Develop and document system requirements and design per IS9000 specifications.