From: route@monster.com
Sent: Saturday, May 07, 2016 5:09 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: Cloud
This resume has been forwarded to
you at the request of Monster User xapeix03
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Ravi
Kona
Phone: 972-556-1690 (Home)
972-768-6389 (Mobile) E-mail: ravi_kona@hotmail.com Experience Summary: Over
17 years of extensive professional software development experience in design,
development, testing and implementation of commercial applications using
Salesforce, Visualforce, Apex, ASP.Net, Ajax, C#, ADO.Net, ASP, Visual Basic,
JSP, Java, XML, HTML, Crystal Reports, SQL Server, Oracle and MS Access. Ø Over 5 years of experience in managing projects and
delivering them on time. Ø Over 4 Years of experience in Architecting, design,
develop and customize of Salesforce Sales cloud, Service cloud and Custom
cloud applications. Ø Experience in coordinating offshore development. Ø Experienced in Service Oriented Architecture (SOA),
multi-tiered, distributed, web enabled, component based software development
using state-of-the-art technology Ø Proficient in working with Software life cycle – Requirement
Specification (SRS), Detailed Design (DFD/ER Diagram), Coding and Test Plan
preparation. Ø Expertise in Analysis, Design & Development
using WCF, ASP.Net, Ajax, Active Server Pages, CSS,
HTML, Oracle, SQL Server. Ø Extensive experience in customization of Forms and
Reports using C#, Visual Basic 4.0/5.0/6.0, Crystal Reports, SQL,
and PL/SQL. Ø Expertise in Design & Development using Genesys
Framework, Genesys Outbound Dialer, Genesys Desktop toolkit, Avaya Outbound
Dialer Technical Profile:
Experience: Company:
BarclaysMay’ 2014 - To date Role: ·
Architect, Design and lead the development of a Sales
portal on Salesforce. ·
Developed a customer community portal on salesforce for
merchant’s self-application. ·
Implemented workflows on Custom Application object to send
an email for various application status changes. ·
Consumed external web services in Salesforce to make web
service call outs to validate the merchant details like merchant trading
name, Registration number and the directors of the company. ·
Created custom objects to manage application, outlets,
bank details and products selected. ·
Developed custom Web services on salesforce to update the
application status after the back ground check is completed. ·
Conducted Business Process Review sessions to analyze the
existing and to-be business processes for Clients. ·
Implemented Custom Reports and Dashboards ·
Performed data load from external system to Salesforce ·
Developed triggers for Salesforce standard objects Leads
and contacts and custom objects. Company:
Cap GeminiAug’ 2013 – Apr’ 2014 Role: ·
Architect, Design and lead the development of a Customer
Self-service portal on Salesforce. ·
Developed a customer community portal on salesforce. ·
Designed custom Web services on salesforce to update the
customer data from legacy systems. ·
Conducted Business Process Review sessions to analyze the
existing and to-be business processes for Clients. ·
Gathered Requirements for implementing SFDC and migrating
data from existing systems. ·
Integrated backend system with web service callouts to
update the customer payments and payment methods to the legacy system. ·
Enabled SSO on salesforce to let customers navigate from
one company’s portal to salesforce. ·
Implemented Custom Reports and Dashboards ·
Created custom visual force pages for managing payments
and managing payment methods. ·
Created custom objects to manage customer policy details
and created validation rules. ·
Implemented Security and record level access using Role
Hierarchy, Organization Wide Defaults (OWD), Sharing rules, and Manual
Sharing. ·
Created a daily batch process for data sync with external
systems. ·
Performed data load from external system to Salesforce ·
Developed triggers for Salesforce standard objects
accounts and contacts. ·
Developed Apex classes in Salesforce. Company:
Nationwide InsuranceMar’ 2013 – Jul’ 2013 Role: ·
Architect, Design and developed Custom solutions on
Salesforce Sales cloud for Agency Management. ·
Designed custom hierarchy model for utilizing in custom
forecasting. ·
Developed a custom goal setting process for the agencies. ·
Defined profiles and configured the Object level access
settings and field level access settings to each profile while creating the
fields for an Object. ·
Integrated Congo and Echosign for document management,
signing and approval process. ·
Enhanced functionality to Salesforce.com that included
development of custom page layouts, user profiles, Queues, User Groups,
Record types, custom objects, validation rules, and workflow rules. ·
Configured and developed the SalesForce application with Apex
coding and visualforce pages. ·
Integrated Salesforce with external systems using
Informatica. Company:
EtheriosJul’ 2012 – Mar’2013 Role: ·
Designed and implemented multiple SalesForce &
Force.com application which includes analysis, design, built, test, and
deployment of SalesForce CRM, Force.com application ·
Integrated the solution with Google Maps ·
Designed and defined the Organization Role Hierarchy and
assigned users to those roles. ·
Implemented Security and record level access using Role
Hierarchy, Organization Wide Defaults (OWD), Sharing rules, and Manual
Sharing. ·
Configured and developed the SalesForce application with
Apex coding and visualforce pages. ·
Implemented Account Management, Contact Management, Case
Management, Organization management, Partner Management ·
Developed Components, automated Workflows and custom
Approval Processes for sales opportunities, Cases. ·
Developed triggers for various standard and custom
objects. ·
Developed unit tests for code coverage of Apex classes. ·
Loaded data into SFDC using Data loader and migrated
several legacy applications to the Force.com Platform. ·
Deploy the solution from the sandbox to the production
instance Test the production environment for new features to ensure existing
Pilot and Global functionality is not negatively impacted. Company:
Bank of AmericaMay’ 2012 – Jul’ 2012 ·
Design and developed Salesforce Customer portal for
uploading loan modification documents. ·
Design and developed Salesforce Custom cloud application
for processing loan modifications and providing the approvals. ·
Developed workflows in Salesforce for the loan
modification process. ·
Developed triggers and Apex classes in sales force. ·
Coordinate the application development and requirements
gathering activities with business and development teams. ·
Worked with application governance team to make Sales
force applications meet all required compliances. Company:
Saxon (Morgan Stanley Subsidiary)Jul’2008 – Apr’ 2012 ·
Implemented Salesforce custom application for mortgage
loan modification applications. ·
Developed triggers, workflows and Custom Apex classes in
sales force. ·
Developed Visual force pages to customize the Salesforce
application. ·
Developed custom .net application for displaying
Salesforce data using API calls. ·
Managed a team of developers and coordinate the
development and testing. ·
Design, Architect and implemented SOA Architecture for the
entire company. ·
Increased user productivity by implementing real-time
integration of Optimizer, a Commerce Velocity/Fidelity National Financial
Services product for default workflow management; implementation projected to
save $1 Million in a year. ·
Developed a single point of communication WCF service to
LPS web service calls for various client applications to reduce the impact of
upgrades by the 3rd party and also for logging and authentication purposes. ·
Developed various WCF services in C#.
Project:
Criminal Justice System ·
Interacted with the end user to gather requirements and
develop the business cases. ·
Used ASP.Net for developing WebPages. ·
Developed web services in C#. Environment:
ASP.NET, ADO.NET, C#, XML, HTML, MS SQL Server 2005, Windows XP, VS 2005 SAP CRM Technical Consultant SAP America, PAMay
’07 – Feb’08 Role: · Developed
Function Modules for My Team Opportunity, My opportunity for My Team
Accounts, My Account and for My Worklist widgets. · Designed
and developed PCUI screens for my team opportunities and my team revenue
backlog. · Developed
model access class for my team revenue backlog PCUI application. Project:
racepoints.nascar.com ·
Managed a team of developers and coordinate the
development and testing. ·
Create the task assignments to the off shore developments
team. ·
Used ASP.Net for developing WebPages. Environment: ASP.NET, ADO.NET, C#, XML, HTML, MS SQL Server
2005, Windows XP, VS 2005 Project:Ubertool
Role: ·
Lead a team of developers and coordinate the development
and testing. ·
Interacted with the end user to gather requirements and
develop the business cases. ·
Used ASP.Net 2.0 for developing WebPages. Environment: ASP.NET, ADO.NET, C#, XML, XSL, XSLT, HTML, DHTML,
MS SQL Server 2000 Project: EZinfo Company: VerizonMar’ 2003 – Sep’ 2005 Role: · Lead a
team of 8 on shore and off shore developers and delivered the releases on
time. · Interacted
with the customer to gather requirements and develop the business cases. · Gathered
and documented requirements specifications using UML use-case methodology. · Using
Genesys Controls was able to simulate real phone functionality on forms. Environment:
ASP.NET, ADO.NET, C#, ASP, Genesys, XML, XSL, XSLT, HTML, DHTML Project: Data Parc Client: Capstone Technology CorporationMay’ 2001 –
Feb’2003 Role: · Designed
relational database with Oracle 9i. · Lead a
team of 5 developers. · Worked on
Visual Basic application, which creates a graphical representation for a
given control. Environment: Visual Basic 6.0, VB.NET, ASP.NET, ADO.NET, C#,
ASP, XML, XSL, XSLT, VML, HTML, DHTML, VB Script, MSWord, UML, Crystal
Reports, Oracle 9i, Windows 98, Windows 2000 Project:
MRL-Persona
Client:
INTEL Mar’2000 – Apr’ 2001
· Created HTML,
HDML, WML, ASP, Servlets, JSP Pages. Used Stored Procedures, Java Script
and VB Script to achieve functional specification. · Developed
Stored Procedures and triggers on Oracle 8i Company: Sun Software Solutions, Hyderabad,
AP,
India
Jul’95 – Nov’99 Role: · Was
involved in the system analysis, database designing and creation in Oracle · Developing
the user interface in Visual Basic 5.0,designing the screens, coding the
forms, testing, debugging and implementing Environment:
VB 5.0, ASP 2.0HTML, VB Script, Java Script, Oracle 7.3, IIS 4.0, Visual
Interdev Education:
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