·               Managed review of business requirements, scope definition, project planning, and execution of Point of Sale (POS) to Data Warehouse project, using Project Management Institute (PMI) methodologies as a framework to properly manage, but more importantly ensure project's success by fully meeting all defined requirements and users expectations, while maintaining stakeholder engagement. From a technical perspective, led the design of best practice Star Schema data model architecture, the required data mart and objects definition, as well as the design of PL/SQL based ETL processes. Aggregated data from this process is key in the analysis of revenue streams from sales realized via onboard spending channels                                         

·               Managed implementation of PeopleSoft CRM Email Response Management System (ERMS) - Defined project scope and project charter along with stakeholders, defined project plan by identifying activities using Work Breakdown Structure (WBS) methodology, assigned resources, coordinated all off-shore development, in-house infrastructure support (PeopleSoft system administration, Microsoft Exchange systems administration, UNIX administration), managed execution by a process of variances calculation between estimated and actual activities completion, and developed a through communications plan to ensure stakeholder involvement through successful rollout to call center.

·               Identified deficiencies in PL/SQL based ETL processes, and corrected by improving performance as a result of streamlining unnecessary redundancies and bottlenecks, and ranking identified gaps based on criticality, while implementing fixes using a practical and sensible approach.

Ivax Corporation. Miami, FL                                                                                                                       November 2002 – May 2005

Project Leader / Data Warehouse Specialist                                        

·               Managed scope definition, quality assurance procedures definition, design, and implementation of charge backs and rebates reporting system, which contributed to the prompt expediting and processing of claims at a rate of $30 million per month; thus, enhancing business relationships with wholesalers, while providing more accurate and readily available data to the finance and accounting departments.

·               Managed technical projects implementation, support of Oracle PL/SQL based ETL activities, and the design and development of Cognos financial reports and analytical tools.

·               Conducted analysis and requirements definition for customized PeopleSoft CRM application, as well as the required data interfaces to support operational activities.

·               Managed analysis, design, and implementation of datamart to consolidate organization's sales data, for required government compliance reporting. Aggregated data from this implementation served well for future marketing campaigns management.

Robert Half Technology. Cincinnati, OH                                                                                                     July 2002 - November 2002

Consultant / Cognos Specialist                                        

§    Provided technical knowledge in the implementation of Cognos Series 7 reporting and analytical solutions, for both client server, and Web based environments.

§    Defined selection criteria in the Request For Information (RFI) process of identifying the most suitable ETL package solution, during the inception of SQL Server based Data Warehouse. As a result evaluated solutions such as Microsoft Data Transformation Services (DTS), Data Stage, as well as Informatica.  

Americatel Corporation. Miami, FL                                                                                                            November 2001 - May 2002

Software Engineer CRM

·               Led and coordinated all technical aspects of CRM projects related to the use of Data Warehouse information for business analysis.

·               Designed and implemented Oracle PL/SQL based processes to provide readily available campaign management and campaign performance data through Business Intelligence Cognos suite.

Wildcard Systems. Sunrise, FL                                                                                                                   October 2000 - October 2001

Software Engineer / Project Leader                                         

·               Analyzed performance and optimization issues related to credit-card transaction activity reporting. Coordinated a cross-functional initiative to deploy Cognos as a solution to both the ad-hoc reporting and OLAP needs.

·               Designed and developed Perl scripting web-based reports, extracting data from Microsoft SQL server database through common API based functions.

Burger King Corporation. Miami, FL                                                                                                   September 1998 - October 2000

Senior Systems Analyst     

·               During the redesign of the accounting and billing functions for the corporate Promotional Support application, identified major stakeholders, conducted business requirements review, and defined and managed project scope.

PREVIOUS PROFESSIONAL EXPERIENCE

Prior to September, 1998, held different Information Technology positions at Financial Data Planning, RCI, Lockheed, and U.S. Navy.