Kushal Chavan

Phone: 650-863-5653 —— E-Mail: c_kushalraj@hotmail.com

www.linkedin.com/pub/kushal-chavan/3/a98/12b/

Objective

To work in a challenging environment where not only I can utilize my skills in developing

business solutions but also keep enriching. Work with a team having dynamic, dedicated and

positive attitude resources.

Professional Summary

• 8 years of experience in software development.

• Architected a product (Marketing) from the ground up and successfully released with

enterprise level quality.

• Experienced in executing all phases of software development life cycles – requirement analysis,

design, implementation, testing, build and release process.

• Successfully led multiple development teams for developing various products and handling

maintenance activities.

• Successfully setup offshore teams for managing the maintenance activities of a product and

lowered the total outstanding defects.

• Defined and managed Standard Operating Procedures for Infor products in order to enable

them for multi-tenant architecture and synchronize technology stacks across suite of

products. Defined policies on Log Management, Patching/Upgrades, and Auto Scaling.

• Involved in research activities required to setup Dev/Cloud operations.

• Handled various customer escalations ranging from medium to complex.

• Have good experience in analyzing complex features and designed solutions using

mathematical skills and applied various optimized algorithms.

• Have experience in breaking down any given problem and distributing the work among team

members to get quality output.

• Strong at Object Oriented Principles and have extensive experience in applying these principles

while designing and developing solutions.

• Work attitude not only involves considering the business priorities but also getting deep into

any topic to build not only strong technical skills but also to apply right optimized approach.

• Always focused on designing and developing solutions considering important aspects desired

for any software solution i.e. Scalability, Availability, Loosely Coupled, High Cohesion, Plugability

and Distributable.

• Have a very good knowledge in CRM (Sales, Service, MRM, Outbound Marketing and

Inbound Marketing) domain.

• Designed and developed technical solutions for various products. Some of the major modules

Kushal Chavan

include: SSO, UMS, ESB Integrations, EAI, Exchange Integration – PIMSync and CTI.

• Worked on various technology platforms, which includes: C, C++, VC, Java, J2EE,

Salesforce.com and AWS.

• Experienced in various database, application and web servers.

Experience

Working at Infor Global Solutions, Greenville, SC, USA

May 2006 - Current

Education

• Bachelors in Computer Science and Information Technology from J.N.T.U, Hyderabad, India.

Skills

• Experience developing products in various programming languages - C, C++, VC++, Java,

J2EE and Apex (force.com)

• Developed products on Salesforce.com platform – Apex, Batch Apex and Visualforce

• Have knowledge of Objective-C

• Experience with Struts, JSF and J2EE framework

• Good understanding of design patterns – Core and J2EE patterns

• Worked on various integrations that involved: WebServices, ESB, RESTful, XML and XSLT

• Developed various UI components in JavaScript (JQuery)

• Experience in developing build scripts using – Ant, Batch and Shell scripts

• Knowledge on various Algorithms and implemented a few while developing various modules.

• Knowledge of application clustering and implemented solutions around distributed

computing

• Knowledge of web application security (OWASP); Experience working with BURP tool.

• Have knowledge of AWS - EC2, Auto Scaling, ELB, Route 53, SQS

• Experience with relational databases - Oracle, MS SQL Server, DB2 and MySQL

• Experience with application servers – Jboss, Weblogic and WebSphere

• Experience with web servers – Apache Tomcat, Apache HTTP Server, IIS

• Have good knowledge on UML; used Rational Rose, MS Visio and starUML tools.

• Experience developing products in CRM domain. Good understanding of Sales, Service,

Inbound Marketing, Outbound Marketing and MRM

Kushal Chavan

• Worked/used tools that includes: Clearcase, SVN, Eclipse, Netbeans; APM tools – New Relic

and dynaTrace. Log Management Tools – Splunk. Infrastructure monitoring tools – Nagios

and Security tools – AlertLogic

Project Details

Following are the various products I worked on during my 8 years of experience.

Project – 6:

Product

Infor Labs - CloudSuite

Infor took an initiative to move most of the on-premise products to

Cloud to provide the solutions in subscription model. Based on the

product and its architecture we decided to have certain products fully

muti-tenant and others as single-tenant. Infor chose the AWS as a

platform for hosting the products. Infor CloudSuite is a portal that

provides an interface to browse through Infor products and launch

their instances for tenants. CloudSuite uses AWS APIs to deploy the

products.

Technology Platform – AWS & Java

Roles &

Responsibilities

• Technical Lead for defining and managing the Standard Operating

Procedures for enabling the products for multi/single tenancy.

• Defined Technology Stack, Patching/Upgrade, Logging, Auto

Scaling policies.

• Researched and executed POCs on various solutions, which are

required for managing Cloud Operations. Like, Application Log

Management, Performance Monitoring, Security, DB Clustering,

Infrastructure Monitoring and Shared Storage.

• Worked with various product teams to assist them technically in

order to get the products on AWS.

• Involved in design discussions of CloudSuite.

Kushal Chavan

Project – 5:

Product

Inforce Marketing

Inforce Marketing is a cloud application built on Salesforce.com

platform. This product is primarily responsible for MRM, Lead

Scoring and Campaign Execution.

Technology Platform – Force.com & Java

Roles &

Responsibilities

• Architect and technical lead for building the product from ground up.

• Responsible for planning, designing, implementation and delivery of

the product.

• Setup offshore team and provided training to development and QA

resources.

• Responsible for estimations, scheduling, design, task breakdown and

tracking the progress.

• Involved in product release certification process, training support

team and documentation.

Project – 4:

Product

Inforce Everywhere

Inforce Everywhere is an integration solution built on Salesforce.com to

synchronize CRM objects between Salesforce.com Sales & Service and

Infor ERPs. The integration was built using Infor ION (ESB) and BODs.

Technology Platform – Force.com & Java

Roles &

Responsibilities

• Responsible for designing and implementing the integration between

Salesforce.com Sales & Service and Infor ERP systems.

• Worked with Infor ION (internal) team to give requirements for the

interfaces to be exposed for the integration.

• Designed and implemented core components required for the

integration.

• Was build engineer and responsible for managing packages for various

versions.

• Test application for web application security issues and implement fixes.

• Involved in release certification process, training support team and

documentation.

Kushal Chavan

Project – 3:

Product

Workforce Management (WFM)

The workforce Management (WFM) product provides comprehensive

solution with fully integrated modules for aligning long-term workforce

planning with daily operational execution; it addresses every aspect of

effective workforce management: planning, scheduling, time and attendance,

absence management, and business intelligence tools for measuring and

analyzing workforce performance. This product helps lower payroll expenses,

anticipate workforce demands and schedule the right coverage, track employee

performance, comply with labor laws and corporate directives, and automate

all of pay rules.

Technology Platform – Java

Roles &

Responsibilities

• Technical lead for managing the maintenance of the product.

• Successfully setup offshore development team and managed the customer

defects for various releases.

• Collaborated with a QA team while working on patch and feature pack

releases.

• Successfully reduced the total outstanding defects and improved the quality

of defect fixes to reduce the regression issues.

• Handled customer escalations.

Project – 2:

Product

Open Architecture/CRB (CRM Sales and Service)

Infor Open Architecture (Epiphany CRB) is a platform for rapid application

development built based on the principles of Service Oriented Architecture

(SOA). This platform provides a studio and extension framework that allows

application teams to define business objects, drag & drop UI builder, common

business services and extension framework. Application teams uses this platform

to build apps rapidly by focusing only on the business logic rather than on the

common/generic services, such as Authentication, Authorization, User

Management, UI and Transaction Management. Following are some of the

services built into the platform: Single Sign On (SSO), Authorization Service,

User Management Service, Job Scheduler Service, Cluster-wide Singleton

Service, Messaging Service, Push Service, Personal Information Management

Service (PIMSync), CTI (Computer telephony Integration) Service

Kushal Chavan

Technology Platform – Java

Roles &

Responsibilities

• Enhanced SSO Service

• Designed and Implemented User Management Service

• Enhanced Push Service (similar to HTML5 WebSockets)

• Enhanced Cluster-wide singleton service.

• Designed PIMSync integration and worked with a small group of developers

to implement the integration.

• Set up build system and implemented build scripts for creating and deploying

feature packs.

• Collaborated with QA team while working on bugs reported during product

release.

Project – 1:

Product

Event Management

Organizations with various business applications have huge data residing

on multiple databases. Such organizations require a method of monitoring

the data and raise alerts when specific business criteria of interest are met.

The Event Management product provides features that allow organizations

to monitor for business conditions, generate notifications and collaborate.

At high level the product includes the following major modules: Data

Adapter, Messaging Service, User Management, Auto-trac Service,

Notification Service, Collaboration and Escalation Management

Technology Platform – VB, VC++ and ASP

Roles &

Responsibilities

• Enhanced Auto-trac service

• Worked on customer escalations

• Implemented Internationalization

• Enhanced Messaging Service

• Collaborated with QA team while working on bugs reported during

product release.

Personal Interests

• Reading Computer Science related technical books, specs and papers to learn new concepts.

• Follow new trends in science & technology field.

• Hiking, Photography and Travelling.