Objective

Accomplished PM and Technical Architect with experience in product development of emerging technologies. Looking for a rewarding position that requires working effectively to support delivery of new technology and strategies.

Experience

Professional Technical Architect, AT&T, Inc. – Tech DevSeptember 2013 – Current

·              Collaborated with cross-functional working teams for product development and delivery at AT&T. Cycle time improvements went from project averages of 18 -24 months to 3 to 9 months.

·              Co-architected and developed a cloud-based, fully managed, time-series data store and IoT developer environment for AT&T’s Internet of Things (IoT) Services Portfolio. (M2X and Flow Designer).

·              Drove continual improvement to AT&T IoT Services by implementing test plans to verify and improve quality.

·              Managed project budget with finance, procurement, and vendors in generating SOWs, purchase orders, invoices, and payments; tracking annual spend, revenue and cost savings.

·              Coordinated with IT Development teams to implement manual and automated billing processes for AT&T IoT Services.

·              Obtained Open Source Licenses for IoT Client Libraries and APIs.

·              Assisted senior architects in developing current and future roadmap architecture on Openstack platforms.

·              Subject Matter Expert for IoT Services, providing training, onstage demonstrations, and technical support at Developer Conferences, Hackathons, customer meetings, and industry trade shows.

Sr. Specialist – Project Manager, AT&T, Inc. – CTOJanuary 2012 – August 2013

·              Project manager and technical architect AT&T's BYOD solution. (AT&T Toggle)

·              Collaborated with Care organizations and development teams to implement the Operations and Support processes for BYOD solutions.

·              Defined and managed user stories for core functionality using Rally and JIRA.

·              Created technical support documentation and provided hands-on support to Toggle customers.

·              Created and executed test plans for AT&T BYOD solutions across a variety of devices and platforms including: Android/iOS devices, Web Portals, and cloud infrastructure components.

·              Provided network administration support for the Foundry Development Lab environment including maintaining the Microsoft Windows Server/Exchange/Active Directory environments, Linux OSs, security components, and troubleshooting networking issues.

·              Collected feedback and created feature requests for Toggle from Human Factors studies, UI/UX engineers, Sales representatives, and customers.

·              Maintained productive relationship with the vendor to expedite access to early code releases, identify issues, and verify resolutions at a rapid pace.

·              Previewed AT&T Toggle at external sales/tradeshow events and for internal executives; showcasing functionality, discussing roadmap items, and collecting feedback for improvements.

Associate IT Project Manager, AT&T, Inc. – IT CDTJune 2010 – December 2011

·              Provided Program Management Oversight and financial management for IT deployments of U-verse CVoIP projects. The program spanned across 27 applications, 6 VPMOs, with expenditures of $9 million dollars; for the October 2011 and February 2012 release.

·              Coordinated issues, status, and escalations with all levels of management within IT and the client organizations, up through the AVP.

·              Collaborated with business SMEs, architects, and service representatives from the Telco and U-verse teams to identify and deploy solutions for the Telco disconnect and porting orders between the U-verse and Legacy systems.

·              Consistently managed conflicting priorities under demanding work schedule and met deadlines to the satisfaction of multiple supervisors.

·              Successfully conducted IT Unified Process training and mentoring for 18 IT interns with the introduction of the Web Application Mock Project.

 

Commercial Products/Services

·   AT&T M2X Data Service – m2x.att.com (IoT Cloud Data Storage Solution)

·   AT&T Flow Designer – flow.att.com (IoT Cloud Application Development Solution)

·   AT&T Toggle – toggle.att.com (BYOD Solution)

Education

University of Houston, Houston TXSpring 2010

B.S. Computer Information Systems

Skills

Methodologies

·               Agile and SDLC methodologies

·               AT&T Processes – One AT&T Project/Program Management, Open Source Governance Process, Hardware/Software Security Exceptions, Brand Approval, Statement of Work (SOW) generation.

·               Ariba/Oracle Invoice generation, processing, and payment.

 

Languages

•Visual Basic .NET; HTML; SQL; ASP.NET; C; C++

 

Software/Technology

•Agile Tools:  Rally & JIRA;

·               Cloud/server technologies:  Linux (Ubuntu, Red Hat, CentOS), Exchange Server 2007/2010, Active Directory, VMWare vSphere, Windows Server 2008; OpenStack, HA Proxy ; M2M devices:  Arduino & MBED;  

·               Other technology:  XCode, iphone config utility, Microsoft Office Suite; MS Project; MS Visual Studio

 

 

 

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