ARVIND KUMAR

Zachman Certified^TM Enterprise Architect^®

MIT Cybersecurity

Stanford certified project manager - SCPM^®

CloudMASTER^®, CompTIA^®, ITIL^® Certified

Tel.: 646.450.6534

eaexec@gmail.com

98 Caleb Lane Princeton NJ 08540

 

Product Engineering and Application Development Leader

Seasoned IT executive and leader with blended experience in large IT organizations - Fortune 500 firms and consulting with Global 1000 IT Services companies. 18+ years proven expertise in Technology Strategy, Enterprise Architecture, Solution Architecture, full SDLC/engineering and Production management responsibilities in billion dollar financial services organizations with disparate product lines, operational workflows and compliance/regulatory obligations. Experience in product engineering, product management using Agile methodologies and service delivery using dispersed global teams. Led multi-million dollar divisions/IT portfolios utilizing deep technical expertise in Enterprise Architecture, IT Infrastructure, Application/Product development, Data Analytics, UI/UX design, QA, Data Management in a $70 billion organization. Implemented multi-million dollar multi-year IT roadmaps using best practices in program management, risk mitigation & governance. Ability to engage decision makers and drive creation of innovative IT solutions (OCR, NLP, Machine Learning, Big Data) using Distributed, Web, and Cloud computing technologies to achieve desired vision and outcome.

·         IT Leadership	·         IT Strategy	·         Strategic Planning & Governance
·         Global Delivery Management	·         Offshore Resource Management	·         Budget/People Management
·         IT Portfolio Management	·         Enterprise Program Management	·         Complex Project Management
·         Product Engg/Management	·         DevOps/CI/Continuous Deployment	·         N-Tier Applications
·         Software Engineering	·         SDLC/Agile/Scrum/ITSM	·         SEI CMMi L5/Six Sigma
·         BI/DW/Big Data Hadoop	·         Microsoft/Java Technologies	·         Open Source: LAMP/Ruby
·         Cloud: SAAS/PAAS/IAAS/Hybrid	·         Amazon Web Services (AWS)	·         Microsoft Azure

 

PROFESSIONAL EXPERIENCE

 

A Cloud Services Company, NJ    2012 – Present

SVP – Enterprise Architecture and Application Development

Responsible for Enterprise Architecture Strategy, n-tier Application architectures and Agile software dev and product engineering using industry-leading SAAS/cloud platforms(MS Azure), DevOps, Data Analytics, IAM, web services/APIs and Internet Protocols and Innovation using OCR, Machine Learning/AI, and Natural Language Processing.

·               Business Continuity (EMBC) SAAS: Technical architecture & development of an IVR voice broadcast SAAS product using Agile methodologies with MS .Net, Bootstrap/HTML5/CSS3, IVR Web services on the Microsoft Azure Cloud.

·               TripThru, CA: Verification of Taxi Platform APIs (RESTful and Socket.io) and overall architecture.

Johnson & Johnson, Morris Plains, NJ: EA Strategy Group

·               Managing Enterprise Program for technology change management – identification, assessment and migration of a portfolio of Windows 2003 applications to Public/Private Cloud using Appzero/ChangeBase automated migration tools. Potential savings of $7.5million.

·               Business Architecture: Enable mapping of 8000+ applications to Domains/ Sub-Domains/ Business Capabilities/ Business Services in Mega APM for Application Rationalization, Cloud Migration and Target Architectures.

·               R&D - Predictive Analytics (NLP Machine Learning) POC using DiscoverText/MIT Media Labs to identify domain relationship patterns (Naïve Bayesian algorithm) in an application portfolio hosted on Mega APM/ServiceNow CMDB. Extending POC to use OCR to extract application information from SDLC/Operations documentation.

·               Data Analysis/ modeling of Mega APM/ServiceNow CMDB data for creating Wardley Maps for Business Strategy.

Deloitte Tax

·               Design and Development of an fault-tolerant, highly available innovative Partnership Tax Accounting product (5000+ users) for Deloitte Tax on Microsoft Azure Cloud using MS .Net/Javascript/JQuery/Java OCR/NLP/ML with IAM integration using Deloitte Active Directory/LDAP. Responsible for IT architecture, product engineering, Master Data Management (MDM), QA using an Agile methodology and a geographically dispersed team.

·               Proof of concept SAAS Tax Accounting product using Open Source technologies: Ruby on Rails (RoR), Java OCR/Google Abby OCR and MySQL DB.

 

MetLife (Fortune 50/$70 Billion Company), Somerset, NJ 2006 – 2012

Various Director level titles: Director – Enterprise Architecture & Application Development, AD Director

Established technology vision, strategy and led operational management of Division IT and Enterprise Strategic Program management for USB IT. Led and managed sourcing, portfolio and financial planning, GRC and IT functions – Architecture, Software Engineering, Portfolio Rationalization, Production Mgt. and IT Infrastructure – SLA/SLOs.

Collaborated with business/technology peers (Shared Services – Data Management, IT Infrastructure, QA) to ensure IT alignment to Enterprise/Division objectives, maximizing return on investments and ensure risk mitigated service delivery using a Global Delivery Model.

As a change agent demonstrated sound understanding of business goals and objectives by implementing the Enterprise Transformation Programs on-time/on-budget, collaborating with a cross section of CXO-level leaders.

Architecture/Application Development/IT Infrastructure Management: Supervised maintenance and Production Support of an application portfolio based on Web (Java/MS .Net), Data warehouse & Business Intelligence technologies.

·               Led technical architecture, data architecture/modeling and implementation of a web-based Application Portfolio Management (APM) product using SOA/ESB and MS .Net, AJAX, JavaScript and Adobe Flex on private cloud PAAS. Implemented strategic dashboards for CIO to view annual cost of a 450 applications/$4B portfolio to realign investments annually. Worked with EARB for technology platform review and approvals.

·               Led assessment, update & adoption of target Enterprise Architecture standards for App monitoring for US Business.

·               Led assessment of Enterprise Architecture for Retirement Benefits application portfolio for US Business.

·               Data Warehouse/ BI applications (Web and Client/ Server): Responsible for three BI/ CRM applications based on Cognos, Microstrategy, eGlue and Actuate and Open Source Java/J2EE technologies. Ensured data integration with enterprise application using ETL design and achieved data loads using Informatica.

Portfolio and Enterprise Program Management: Led Project Management Office (PMO) for USB IT. Managed complex multi-year initiatives and strategic programs ($15-30 million each) successfully on a year-on-year basis.

·               Company Restacks and Mergers (M&A): Established technology vision and strategy for supporting Strategic Restacks of the MetLife Corporate structure to gain operational, tax and capital efficiency by merging/eliminating subsidiaries and moving them closer to the MetLife Inc. holding company.

·               Broker Dealer Deregistration: Led multi-phase $4million deregistration to reduce risk to the Enterprise. With 8 direct reports, 40+ suppliers and 90+ matrixed resources. Managed stakeholder’s from 15 business areas - Legal, Compliance and Risk/Audit. Delivered program on-time & budget.

·               Data Privacy/ Information Security: Led execution of a multi-year $3million data security program to mitigate risk associated with usage of sensitive data in non-PROD QA. Led solution architecture development, technology evaluation and platform selection (IBM Optim Data Masking tool). Managed analysis of a 450 application portfolio to determine impacted applications across 5 functional USB IT areas and managed Enterprise Infrastructure suppliers and stakeholders across the Privacy Office, Legal, Database Administration and IT.

·               Defined strategic vision and led 5 Enterprise Strategic Programs worth $15M annually. Matrix managed large teams: Up to 40+ MetLife and partner supplier teams and 150+ resources per program using GDCs.

·               Managed a department of direct and vendor staff: 15 resources across 4 global locations with a department budget of $25 million and an expense budget of $5 million.

·               Managed RFIs, RFPs and SOWs for 3^rd party IT resources, Software tools and technologies

 

FUJITSU AMERICA (Global 500 /$55 Billion IT Services Company), Edison, NJ 2005 – 2006

Director – Offshore Operations

Provided leadership and defined “rightshoring” strategy to target and sell into Fortune 500 companies. Applied deep industry knowledge and consulting expertise to achieve client business objectives via IT transformation design and Change management. Defined IT outsourcing strategy, solution roadmaps and managed service delivery for North America from captive/partner Global Delivery Centers in 5 countries across Asia (China, India), North America and Latin America. Increased Operational Excellence in technology operations using risk mitigated global delivery.

·               Implemented “Follow-the-Sun” global delivery model for a $123B Telecom giant from 3 countries (Canada, India & Philippines). Accelerated delivery of AD and 24X7 Prod Management support capability. (AT&T)

·               Implemented an App Dev outsourcing solution for a $2.25B premium clothing brand using China GDC, accelerating development of core merchandising applications for their European operations using Java/J2EE and Oracle RDBMS.

·               Implemented a global delivery model for Tokio Marine Management & Insurance (US & Philippines). Accelerated delivery of Application Development and 24X7 Production Management support capability.

·               Enabled definition and rollout of a new Global IT outsourcing/delivery strategy for North America. Defined Governance/Engagement models, pricing, quality methodologies. Reduced service purchase cost by 20%.

·               Created Center of Excellence (COE) frameworks for Testing services, eBusiness & Legacy Modernization.

 

NIIT TECHNOLOGIES (USA), Princeton, NJ 1998 – 2005

Engagement Manager – Finance & Insurance Practice

Provided leadership and defined strategy to target and sell services to financial service/insurance market segments. Applied deep industry domain and consulting expertise to achieve client business objectives via Operational, process change management and IT transformation design and implementation.

Assessed current architecture and designed target architecture and delivered IS services – custom App Development, Systems Integration, IT transformation and COTS product customization on Microsoft/Java technologies using SEI CMMI Level 5/Six Sigma methodologies.

·               Led legacy modernization of Enterprise Specialty Insurance systems (UW/Policy/Claims) to Microsoft .Net. Executed $1.5M project using Global Development Center with 35 resources & delivered on-time with 40% cost savings of. (Chubb Specialty - $13B P&C Insurance major)

·               Led $2M gap analysis and customization of new Group Pension Insurance products into the Ingenium Policy Administration System using a Global team with Java/J2EE frontend. (Woodmen - $1.2B Life insurer)

·               $250M IT services outsourcing: Defined IT strategy and architected multi-year outsourcing solution for App Dev/Production Management services starting with 35 Enterprise applications and COTS software products/75 resources/$5M revenue using multi-shore Global delivery model. Incrementally grew the initiative to 80+ apps/250 resources/$20M annually. Saved 30% costs with improved resource productivity and increased application stability. (ING Americas - $139B Global 50 Financial major)

·               Architected and implemented an E.piphany CRM/ODS/Financial data warehouse $2M solution for Private Client Group (Equity, HNW and Fixed income), Java and integrated with Broadvision Web Portal for broker self-service.

·               Executed a $2 million enterprise architecture and web enablement strategy engagement for startup - Forsurance.com to implement a B2B/B2C exchange for the P&C insurance Internet spin-off of Chubb Specialty Insurance. Led target architecture development, technology evaluation and platform selection of best-in-class components. Integrated Duckcreek rating engine with Castek Policy Administration system for New Business/ Underwriting/ Policy Admin and 3^rd party Premium Billing engine.

 

UNIVERSAL LIFE INSURANCE COMPANY, Memphis, TN1992 – 1998

Director, Application Development (CIO Direct report)

Led the Distributed Software Engineering division with a portfolio of 40 enterprise insurance (Life and Health) applications. Designed target Enterprise architecture and executed multi-year roadmap to achieve business vision for IT Asset management. Managed full SDLC lifecycle, IT operations and infrastructure with annual budget of $4 million and 75 MIS/partner technical resources. Collaborated with CXO business and technology peers to ensure IT alignment with Corporate/ Division objectives and maximized return on IT investments using a Global Delivery Model.

·               Spearheaded Enterprise Strategic Initiative to re-engineer information architecture and eliminate a non-Y2K compliant bespoke IBM mainframe portfolio of Enterprise Insurance applications to an online Open Source UNIX/ RDBMS distributed environment.

·               Analyzed business processes, defined target architecture (business, data, application and technology) and executed strategic roadmap for automating 35 Agency Offices/ 11 States over a 6 month duration and reduced underwriting time by 40%.

·               Business Process Re-engineering: Eliminated manual and no-value processes by implementing Straight through Processing (STP) for Life New Business and Claims. Reduced processing time by over 50%.

·               Designed and integrated 3 New Whole Life Insurance Products with supplementary benefits and reduced product implementation cycle time by 60%. Enhanced first year New Business revenue by 15%.

 

EDUCATION

Cybersecurity - Technology, Application and Policy, Massachusetts Institute of Technology (MIT)

Ph.D Level Courses: Computer Science/Cloud Computing/Big Data/IoT, Rutgers University

Graduate Level Courses: Enterprise Architecture, NJIT

CloudMASTER^®: Cloud Technologies, Cloud Operations, Cloud Architecture, NJIT/NCTA

Master of Science (M.S.): Computer Science, Statistics & Technology Management

Bachelor of Science (B.S.): Computer Science, Mathematics/Statistics, Physics & Chemistry

 

TECHNOLOGY SKILLS

Enterprise Project, Portfolio and Financial Management: CA Clarity, MS Project

EMC Enterprise Governance, Risk & Compliance System; BMC Remedy IT Service Management Suite

Data Modeling Tools: CA Erwin, Oracle SQL Developer

EA Tools & Technologies: Mega, Alfabet, Troux APM/Architect, IBM Rational System Architect, Sparx Systems Enterprise Architect

BPM: ARIS Express, UI Wireframe: Pencil, Balsamiq

Responsive Web Designer: Pingendo; Web/MVC Frameworks: Bootstrap, AngularJS

DevOps/Continuous Integration & Deployment: Chef, Jenkins

Java/J2EE, JavaScript, JQuery, Ruby, Python, C#/C++, R

Databases: SQL Server, Oracle, NoSQL, MySQL, PostgreSQL

BI/DW/CRM: E.piphany, Cognos, Microstrategy, Actuate

Big Data: Hadoop Eco-system, MongoDB, Facebook Haystack

Virtualization: VMWare vSphere/vCenter/Fusion, Oracle VirtualBox

Cloud Computing: Amazon AWS, Microsoft Azure, LAMP Stack

Jira Issue and Project Tracking, HP Quality Center, Borland Caliber

Identity & Access Management (IAM): Active Directory, LDAP, SAML 2.0

Wardley Maps for Enterprise Architecture

 

STANDARDS EXPERIENCE

ISO 27001, ITIL, COBIT

SEI CMMi Level 5, ISO 9001/ TQM

Six Sigma DMAIC, PMI PMBOK

ArchiMate, UML, BPMN

 

CERTIFICATIONS

Stanford Certified Project Manager (SCPM^®), Stanford University, CA (PMI PgMP equivalent)

ITIL Foundations (ITIL^®), OGC, U.K

CloudMASTER^®, NJIT/NCTA; CompTIA^® Cloud Essentials

Zachman Certified^TM Enterprise Architect

Chef (DevOps) Fundamentals, Chef (formerly Opscode Chef)

TOGAF^TM 9 Certified Enterprise Architect, The Open Group, Reading, U.K (In Progress)

 

INSURANCE DOMAIN EXPERTISE

Architecture of new Life Insurance products with Supplementary Benefits

Whole Life, Endowment, Term Life and Guardian

Accidental Death, Health and Group Insurance, Reinsurance

Group and Pensions - 401(K), 403(B), SEPs and SIMPLEs

Property & Casualty: Business Owners, Auto, Umbrella, Liability

Specialty Insurance: D&O, E&O, Specialty Liability

 

PROFESSIONAL DEVELOPMENT

Cloud Computing Technologies

AWS Solution Architecture

Six Sigma

Big Data: Hadoop Development/Architecture

 

INDUSTRY ACTIVITIES

Big Data/Hadoop Meetup

Instructor – Cloud Computing @ NJIT

 

LINKEDIN PROFILE

http://www.linkedin.com/pub/arvind-kumar/2/a9b/841

 

Cloud Architecture, Application Development, Product Engineering and Cloud Migration Experience:

1.          POC Architecture of a cloud based Big Data application for a Fortune 500 soft drinks company:

a.              Integrate Coca-Cola Freestyle fountain data wirelessly via a dedicated network infrastructure with in-house SAP Business Suite and push data to SAP HANA in the Cloud to enable data analytics and deliver real-time business value.

b.             Utilize SAP HANA Application services to enable convergence of new technologies: Analytics, Big Data, Collaboration/ Social Media, Mobile, In-memory databases, Portal, Cloud

c.              Integrate SAP HANA data analytics reports with in-house SAP CRM via E-business portal to provide executive dashboards and restaurants a view into consumption trends

d.             Proof-of-Concept (POC), Pilot/ Non-PROD environments, PROD implementation. Plus continuous support for global Coca-Cola Freestyle rollouts.

2.          Business Continuity (EMBC) SAAS Product development: Technical architecture and development of an IVR voice broadcast SAAS product using Agile methodologies with MS .Net, Bootstrap/ HTML5/ CSS3, IVR Web services on the Microsoft Azure Public Cloud.

3.          Design and Development of a fault-tolerant, highly available innovative Partnership Tax Accounting product for Deloitte Tax on SAAS using MS .Net/Javascript/JQuery/Java OCR/ Google Abby OCR/ HTML5/ AngularJS/NLP/ML with IAM integration using Deloitte Active Directory/LDAP on Amazon AWS. Responsible for IT architecture, product engineering, Master Data Management (MDM), QA using an Agile methodology.

4.          Design and Development of an innovative XBRL Big Data Analytics product for Deloitte Audit on SAAS using MS .Net/Javascript/JQuery/Java OCR/HTML5/AngularJS application on Amazon AWS. Responsible for Product management/Data management/ software engineering using an Agile Methodology.

5.          Proof of concept SAAS Tax Accounting product using Open Source technologies: Ruby on Rails (RoR), Java OCR/Google Abby OCR and MySQL DB on Amazon AWS.

6.          Led technical architecture, data architecture/modeling and implementation of a server resident web-based Application Portfolio Management (APM) product to one using SOA/ESB and MS .Net, AJAX, JavaScript and Adobe Flex on private cloud PAAS. Implemented strategic dashboards for CIO to view annual cost of a 450 applications/$4B portfolio to realign investments annually.

7.          Building a web search engine using Nutch/Solr Open Source software components to crawl a seed list of 50 Sports and Financial domain websites to 5 levels in multiple rounds. Load CrawlDB to Hadoop/HDFS cluster and perform inverted index using Map/Reduce. Load index data to MongoDB and provide a Java frontend for displaying URLs containing search keywords based on a ranking algorithm.

8.          Cloud Architecture and Provisioning Automation: MS SharePoint on Windows Servers/ SQL Server DB on AWS Cloud and automating DevOps using Opscode Chef Framework.

9.          Architected a Drupal CMS website/ LAMP stack on AWS IAAS with automation using Opscode Chef. Developed and implemented CMS and version management for the company.

10.   EAA, Dubai: Assessed data center (IT Infrastructure, Networking, Application Stack) and application architecture and designed target reference architecture for Digital marketing application migration to Amazon AWS.

11.   TripThru, CA: Verification of Taxi Platform hosted on Amazon AWS. Verified APIs (RESTful and Socket.io) and overall architecture.

12.   Design of target reference architecture for FL Financial Analytics Platform to enable performance and scalability integrating various application components located on company data center to target platform Amazon AWS.

13.   Architecting fault tolerant, low latency and high-availability IT Infrastructure for supporting Cloud Computing, Big Data Analytics in various deployment models – public/private/hybrid clouds using providers such as Amazon AWS, RightScale, Digital Ocean and MS Azure.

14.   Deployment Architecture and Provisioning Automation: Drupal CMS on LAMP stack on Digital Ocean Cloud for a Legal Services company and DevOps automation using Opscode Chef Framework. Developed and implemented CMS and version management for various organizations.

15.   POC Migration of in-house MS Exchange email system for Federal Transportation organization/IT area to Microsoft Azure Office 360.

16.   POC Migration of in-house MS Exchange email system for a software company to Google Mail/ Google Apps.

17.   POC for an investment bank for server co-location (hot standby) at IO Data Center in Edison, NJ. Configuration of fault-tolerant networking via multiple carriers in/out of the data center for High-availability.

18.   Johnson & Johnson: Application Rationalization and migration of 3000+ Windows 2003 applications using Appzero migration automation/containerization tools to a combination of IAAS/PAAS on AWS and Microsoft Azure. Architected decision tree to enable application manager’s to evaluate underlying application technology components, migrate and test application in target environment.