Walter W. Whitehead                     

Butler, NJ 07405

(C) 1-862-221-8558   (E) walterwhitehead@live.com

 

 

Microsoft Product Platform Experience

Microsoft Active Directory and Exchange Architect, expert knowledge base within the active directory enterprise site design and DC placement, name space, migration, and remediation. Active Directory operations management designed and implemented multiple Windows 2000 - 2012 Active Directory forest infrastructure rollouts with Exchange 2000-2012. Performed in enterprises with over 235,000 clients. Windows 2000, 2003, 2008 and 2012. Name services Wins, DFS, VBScript, and PowerShell, scripts. I possess both a broad and deep technology knowledge of active directory concepts and design. Quest Software (Active roles, recovery manager, change auditor, GPO-admin, and NETPRO suite. Includes design, implementation and support). I am a confident professional with the ability to architect a solution by mapping a customer’s business need to an end-to-end technology solution. Exchange 5.5 – 2012 management, support, Microsoft Windows 2000 – 2012 enterprise management.

 

Technology Management Experience

Technology Manager with demonstrated ability to engage in senior level technology decision, making discussions related to technology and business value. Managed the complete lifecycle of large complex enterprise wide Infrastructure projects, day to day tasks, IT budget, Employee reviews, Employee incentive reviews and growth planning. I have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.  Managed 22 direct reports with 12 years IT departmental management experience, project management and Vendor Liaison experience.

 

Enterprise Infrastructure Security Experience

Enterprise Content Management Messaging/Internet Anti-spam services (Ironmail), Anti-virus (Trend Micro, McAfee, Symantec), (Websense, Proxy services). Enterprise Disaster Recovery planning, testing. In-depth knowledge of leading Intrusion Detection Systems, Authentication and Authorization practices and disciplines. Maintained Vulnerability assessment strategies. Supported certificate authorities, file and session encryption log review. Cryptography methods. Web application and device security. In-depth knowledge of Intrusion Detection Systems, Authentication and Authorization practices and disciplines, penetration testing. Vulnerability assessment strategies. Data Loss Prevention, Policies and procedures.

 

 

 

 

 

 

 

 

Employee Experience

 

Jan 2015 – Current      Toys R Us                                             Wayne, NJ

Sr. Microsoft Architect Global III                                                          Employee Position

·  Design, implement, migrate, and support Microsoft Active directory services, 60,000+ user base. Microsoft Exchange (2007, 2010, 2013), as well as support the network and storage systems used by the Active directory domain controllers or Exchange infrastructure.

·  O365 cloud management, Azure in the cloud and SSO integration. Automated user provision/de-provision scripts.

·  Architect, implement, and maintain global Active Directory infrastructure which includes but not limited to; New Group policy, group policy revisions and GPO recovery and group policy change management globally.

·  Active directory access management, RBAC access design and management for global support team, defined and rolled out least privilege security model, with secondary administrative account control, access auditing of directory services changes, security delegation.

·  Maintain Microsoft Windows Active Directory by preforming role based access control, monitoring, security, backups, scripting, and disaster recovery. Troubleshoot and resolve all Active Directory related issues.

·  Manage global Active Directory related security, such as but not limited to; third party LDAP access gateways, integrated vendor support relationships, cloud application integration support as necessary.

·  DFS root, replication and file replica services.

·  WDS, MDT Image deployments (Windows 7, 8, 2008 R2, 2012 R2)

·  Server deployment with MDT 2013, AIK10. Multi hardware platform.

·  SCCM deployment, scripted package deployment.

·  SCCM 2007, 2012 support, asset management and reporting.

·  Sophos enterprise anti-virus, anti-spam policy design, global SUM deployments, support and management.
Proactive monitoring of the Active directory, Active roles, Dell quick connect, and Sophos environments and recommend changes, hardware migrations, software upgrades, domain migrations as necessary.

·  Provide documentation and training to peers as well as other engineers in the Information Services Department.

·  Create technical proposals for business reviews corporate systems, retail systems including documentation for training.

·  PowerShell scripting for Active Directory support, management and data extractions.

·  VBS scripting for support management and extraction from directory services context.

·  Sophos Enterprise Antivirus (sum design, client packages and customizations. Squid proxy Sum model design, sub estate design, client rollouts, managing 100,000 plus endpoint divided between retail tier and nation tiers.

 

Jan 2014 – Jan 2015      St. Clare’s Hospital / CHI                                          Denville, NJ

Sr. Active Directory Engineer III                                                                       Employee

·  Design new Windows 2008 R2/ Windows 2012 Active Directory infrastructure.

·  Design new Exchange 2013 unified messaging environment.

·  Replicated domain objects into new domain.

·  Replicated groups and group memberships.

·  Replicated application and share groups.

·  Created and assigned forest wide universal groups for cross forest resource access.

·  Manage migration planning, assemble team and train for migration.

·  Migration planning for clinical applications, servers, core network and Exchange messaging.

·  Support internal and national servers for parent company Catholic Health Initiative – CHI

·  Support Websense access requests, review logs

·  Manage DNS

·  DHCP

·  Manage Certificates, MX records, name space and domain name registration.

 

February 2008 – June 2011                         Automatic Data Processing   Roseland, NJ

Senior Microsoft Architect - Manager                                                                Employee

·  Active Directory Architect for the global directory services team.

·  Security compliance working to support SAS70 reviews.

·  Provided 3^rd level operational support for multiple (Active directory forests, exchange organizations and collaboration services) worldwide.

·  Managed updates for exchange and active directory.

·  Managed Enterprise Quest tools Active Roles server, Change Auditor, Recovery Manager for Active Directory, Dell Defender and Dell Sonic Wall.  

·  Performed implementation and migration of Quest Active Roles Server (ARS) to Netpro server

·  Managed migration of Netpro server back to Quest Active Roles Server (ARS) after buyout 2010 Manage updates tor ARS delegated infrastructure to support Exchange 2010 environment delegations.

·  Define Custom ARS Roles delegation templates for Tier 1, Tier 2 and Tier3 support, OU admin, Lan Admin, and Exchange Admin.

·  Responsible for the creation of additional site level account management templates in Quest ARS.

·  Knowledge transfer sessions for ARS OU administrators, help desk and self-service portal users.

·  Installed and utilized daily the following quest products Change Auditor for Active Directory, Recovery Manager for Active Directory, and Recovery Manager for Active Directory Forest Edition, Reporter, Spotlight on Active Directory Pack, Spotlight on Exchange, Defender.

·  Managed and maintained least privilege requirements with beyond trust policies for enforcement of rights removal at the desktop level providing true least privilege methodology.

 

Whitehead Consulting Services  Butler, NJ

June 1991 – February 2008, July 2011- Jan 2014

Microsoft Architect – Self Employed                                                 Owner/Contributor

·  Provided expert technical services for various clients supporting their windows 2012, 2008 R2, enterprise forest infrastructure models as well as legacy 2000/NT support.

·  Primary roles focused on resolving complex active directory issues, Designing, and implementing Forest and domain migrations. GPO or DNS issue resolution, migration problems or cleanup work.

·  Active Directory Architect, designed and implemented multiple Windows Active Directory infrastructures ranging in size from 1,500 to 230,000 plus object infrastructures.

·  Exchange5.5 –2013 infrastructure designs, migrations on premise or cloud and new implementations.

·  Enterprise Content management, Anti-spam services, Enterprise Anti-virus

·  Web content/proxy services (Websense).

·  Active Directory security design, delegation modeling services.

·  Centralized Windows Active directory solutions, Azure hosted or on premise.

·  Microsoft SQL HA designs, system performance tuning, virtual and physical.

·  Architect, design and implement Security requirements for various client environment models.

 

*Client List*

Ernest & Young                    Secaucus, NJ

UPS         Mahwah, NJ

PTS Data Center Solutions      Franklin Lakes, NJ

KnowledgePoint360 Group      Lyndhurst, NJ

Atlantic Health Systems          Morristown, NJ

DBSI                                    Bethlehem, PA

Essroc Cement Corp.             Nazareth, PA

Benjamin Moore & Co            Flanders, NJ

Comcast Communications      Westchester, PA

NRT Inc.                              Parsippany, NJ

Aventis Pasteur                    Swiftwater, PA

ASCO Products         Florham Park, NJ

Nabisco-Kraft Foods             Parsippany, NJ 

Telelogic North America        Mt. Arlington, NJ

Lehigh Valley Hospital          Allentown, PA

Day-Timers Inc.                   East Texas, PA

Instrument Specialties Co.     Delaware Water Gap, PA