NICK WILLIAMS

NickWilliams@witseng.com

(240) 602-6049

 

Qualifications Highlights

ü      Experience Summary: IT experience spanning 21 years, with knowledge in telecommunication, IT security, project management, pre- and post-sales management. ü      Security Monitoring and Operations: Experience working in a network security environment, such as a Security Operations Center, Computer Emergency Response Team and Computer Security Incident Response Center. * Performed security assessment and monitoring services. * Performed comprehensive risk analysis including risk, threat and vulnerability assessment. * Managed security projects as appropriate within their respective domains: * Project planning * Status reporting * Technical, budgeting, and cost control of all security project activities   Cloud Architecture: Set the vision and created the overall strategy for the virtualization and cloud application of our client's environments. Interviewed and hired teams of technical professionals who are responsible for cloud, virtualization, security and data center best in class architectural and implementation. Ensure that information technology investments are strategically aligned with business objectives. Provided project cost Estimates and make certain that the client's desires are addressed in the design documents.   Infrastructure & Operations: Maintained inventory of IT infrastructure and operations, including but not limited to: support personnel, underlying local and wide area network infrastructure, data center, servers, connectivity, managed Lotus Notes and Oracle database email, workstations, mobile devices, telecommunications, backup/disaster recovery, security, shared services and external providers. Built business cases for the design, development and implementation of a high quality operational organization and underlying national infrastructure to support the business objectives. Drove the implementation of technical infrastructure programs and solutions to achieve these objectives. Ensured IT systems support appropriate availability, scalability, and performance. Implemented a framework that promotes continual improvement through monitoring, preventative maintenance, and capacity planning. Continually improve internal infrastructure operations with a focus on service, efficiency and cost. Worked closely with service providers to achieve the same.

 

 

 

 

 

 

 

 

 

 

EXPERIENCE

Previous Assignments

 

WITSEng LLC Director of IT infrastructure, March 2009 - Present

An IT director who is responsible for outlining the department's vision, budget and IT processes. Provide leadership for the design and 24/7 operation of the data centers, NOC and SOC. Provide architectural direction and manage a team of engineers who are responsible for providing virtualization, datacenter and, cloud services to our customers and deliver both pre and post sale technical support. 

 
Additional Responsibilities:

·   Developed and applied methodology, theories and research techniques in the solution of complex system virtualization and cloud design.

·   Coordinate engineers and support staff in the performance of assigned projects. 

·   Oversaw investigations, analysis, architect and resolution of all projects of significance. 

·   Conducted investigations of highly multifaceted systems. Developed, recommend and implement solution(s) ensuring effective and efficient operations. 

·   Reviewed literature and current practices relevant to the solution of the complex assigned projects. Identified, recommend, and pursue technology/practices to apply to solution. 

·   Oversaw completion and implementation of system additions

·   Enhancements and recommends corrections in technical application analysis to senior management. 

·   Evaluated vendor capabilities and provided the most suitable products and services; Recommended vendor and approach and presents to senior management/customer as appropriate. 

·   Provided leadership and work guidance to less experienced personnel.

 

Northrop Grumman, Program Manager, June 2003 - March 2009

Provided management and career development of production and education consulting staff, ensured quality services delivery of customer engagement, and for the development of new services and license business opportunities in assigned agencies.  Duties (included but not limited to): Managed production and consulting resources, promoted production best practices and knowledge sharing, responsible for recruiting and growth of the consulting organization.  Responsible for staff/account management and prioritization and forecasting. Coordinated with regional sales management and capture management.  Developed and maintained relationships with partners. Met revenue and profit quotas while managing regional P&L.

 

Callisma, Senior Consultant, May 2000 - June 2003 
Serve as presale subject matter expert which included, identifying and evaluating technical and business viability of new programs, existing platforms, capacity expansion needs, and overall synergies for systems and technology platforms across lines of business and product development portfolios. In charge of product performance and assurance, specifically for initiatives deployed and managed by the Product Development portfolios.

Verizon Global Networks, Manager, August 1998 – May 2000

Provided consulting and engineering services in an HP centric environment running Lucent and Bell core products utilizing HP UX and blade severs. Responsibly also included, delivery of infrastructure vision and providing operational support.  Primarily responsible for designing, developing, implementing and managing a high quality, cost effective IT infrastructure strategy for the company, aligned with business objectives and focused on continual improvement.  Ensured systems reliability, availability, security, delivery of services and operational support for all IT infrastructure platforms.  Evaluated IT industry future directions and related those changes to current and future infrastructure needs.  Other key responsibilities included planning, budgeting, coaching and managing a technical team, both locally and remotely.

 

Bell Atlantic/Federal Systems Group, Systems Engineer, November 1992 - August 1998

Maintained and supported the Federal System Novel Network, installed and configured the communications server (NACS), installed and configured FASPress and CD-ROM servers, provided on-line support for network problems, and trained users on internet access and other applications.

 

EDUCATION

Biochemistry, University of Maryland, 1989 -1991

AWS Certification Training

CCIE (Cisco Certified Internetwork Engineer) through written exam

 

CERTIFICATIONS

ITIL Foundation

CCNP Cisco Data Center

MS Project Manager

VMware Professional

VMware Cloud