ARIF VALJI

4023 Fremont Ave North = Seattle, Washington 98103 =avalji@gmail.com = 206.618.1257

Contract Administration

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Experienced technology-focused commercial manager

Developed close working relationship with client and account team

In-depth knowledge of contracts and finance

Experienced with diverse IT Managed technology

Sought after to communicate complex commercial and technical issues

Technology Business Leader = TPI = Finance = Motivator = Business Development = Business

Process Outsourcing (BPO) =Resource Unit Manager = Consultant = ITIL= Project

Management

PROFESSIONAL EXPERIENCE

BT Global Services, Bellevue WA = 2007 – Present = Commercial Manager

BT Global Services is a managed network IT services company, operating globally and delivering

locally. We work for 8,500 organizations around the world; they all rely on our networks and

services for their success.

Key Client Programs and Major Contributions

• Negotiated multi-year SAAS agreement with inventory and billing systems company. My

negotiation was able to reduce the expense by 50%.

• Weekly and monthly tasks on the account consist of the production of consumption and

usage volumes of nearly 15K discrete billing elements for the client, and the production of the

“ARC RRC” billings for approved consumption and usage. These tasks have resulted in the

team being given consistent high customer satisfaction scores by the client.

• Have developed and presented standard and bespoke IT solutions with financials for the

clients.

• Called on frequently by the account commercial team to provide leadership, direction, and

understanding of the complex contract and financial issues. Leadership has stated on a

number of occasions that this contribution was critical to the account.

• Deliver every month all files needed to bill a client. The process is very detail-oriented with

Base billing, ARC RRC billing, and Run Rate billing. On some months, working to gather all

approvals of back billing of consumption and/or usage that was not billed in the period it was

consumed.

SLA (Sietel, Leeds and Associates), Seattle WA =2006 – 2007 =Practice Director/Sr.

Network Consultant

Boutique Seattle Technology consulting firm. SLA assisted both Government and public business

for over 15 years with their technology needs.

Major Contributions

• Assisted in technical sales of IT Engineering products.

• Was awarded engagements totaling $100,000 a year with the help of clear scoping and

understanding of network and systems technology.

• Comfortably presented to clients on new proposals.

• Conducted for multiple clients MPLS vendor selection reviews. These reviews evaluated the

vendor, pricing and ability to deliver MPLS for the client.

• Managed a group of highly talented networking and systems engineers.

• Deployed MPLS solution for client in the Seattle area.

Arif Valji

4023 Fremont Ave North = Seattle, Washington 98103 = avalji@gmail.com = 206.618.1257

Washington Mutual, Seattle Washington, =2002 – 2006 =Technology Manager II

Washington Mutual Bank was a large nationwide financial institution that provided both consumer

and business financial product.

Major Contributions

• Relationship manager between technology group and the Commercial business line.

• Vendor Relationship with key vendor of network software product.

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• Provide leadership on projects.

• Mentor others in the organization.

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Other Companies worked for from 1990 to 2002

• Boeing - Field Services.

• AT&T Wireless - Network Architect

• Anixter - Sales Engineer

• Safeco - Network Designer and implementation

• Nordstrom - Network Support

Education

University of Washington – Bachelor of Arts (Business

Administration)

Bellevue Community College – Associates of Art

Proficiencies

Excel

Microsoft Project

Outlook

Word

Visio

PowerPoint

Cloud application (Google Docs)

Languages

English (Spoken and Written)

Gujarati (Spoken)

Hindi (Spoken)

Urdu (Spoken)

Instrumental in technical evaluation of a $200 million Check imaging solution for Washington

Mutual.

• Project leadership to help Washington Mutual evaluate and chose an enterprise file transfer

solution.

Arif Valji

4023 Fremont Ave North = Seattle, Washington 98103 = avalji@gmail.com = 206.618.1257