Senior IT professional, worked in a wide range of industries, comprehensive knowledge of all aspects of modern Enterprise IT. Worked for leading SIs - Technology, Delivery, Business Development- unique blend of business acumen, project leadership and technology. Excellent background in cutting edge technologies- Cloud/AWS, Digital, Big Data, DevOps. Flexible and result oriented- excellent client facing skills- manage expectations, influence decisions, provide service- ensure client success. Excellent executive presence, communication and presentation skills- able to conceptualize & articulate complex ideas at all levels- conceiving practical solutions to real problems- bringing people, processes and technology together.

 

Practice Management: Managed practice role for leading SIs- supporting pre/post sales. Help create practice offerings- based on technology and market trends, engagement strategies, best practices. Work across the organization- product, delivery, sales- align organizational strategy. Create practice collateral- solutions, sales materials, POVs. Work with product vendors, alliance partners- joint solutions, knowledge and lead sharing, training, GTM. Work with CxO executives as trusted technology advisor- demonstrate thought leadership- POVs, POCs, demos. Sales team partner enablement- training, creating product buzz.

Business Development: Very well versed with the IT services sales process, work with front end sales teams, clients, vendors/partners. Managed large complex bids- proposals/RFPs- technical solution, estimates, pricing- deal structuring, cost optimization, value proposition, POCs/demos, execution strategies, project plan: dependencies, readiness analysis; SOWs/MSAs. Build relationships with client executives- understand critical business priorities and challenges- promote brand, focus on driving value- customized solutions– promoting innovation, efficiency, risk reduction,  TCO/ROI. Connect and engage with customers convince them of: Competency, Credibility, Compatibility- demonstrate ROI, ability to deliver, risk mitigation.

 

IT Strategy: Strong analytical and problem solving skills- possess intellectual capacity to see the big picture, take smart tactical and strategic decisions balancing urgent and important- help deal with complexity, ambiguity and change- create agile innovative enterprise. Work with business on long term goals- translate into IT roadmaps- enabling business via technology- time & cost reduction, innovation, automation. Budgeting/Planning: Help make investment decisions- financial modeling- estimates, TCO, ROI, OpEx/CapEx; Prioritization; build vs buy, vendor selection Project Portfolio Management: Portfolio Analysis- risk/value scoring/sorting model- modernization road maps. Enterprise Architecture: Evangelize best practices and emerging technologies, identify technology gaps- best fit optimal solutions and adoption plans. Define use cases, POCs, establish COEs- promote reuse, standardize simplify, modernize technology stack; Enterprise standards, governance processes 

 

Technology Savvy: Worked with wide range of enterprise technologies- Applications, Infrastructure, Operations- help evangelize emerging technology and process trends. Hands on design/architecture skills- distributed computing, event processing, microservices- helping solve challenges of scaling, performance, fault tolerance, HA, time-to-market.

Cloud: Cloud adoption/migration strategy- organizational readiness, workload discovery and analysis- categorization /prioritization- 5Rs (Rehost, Rewrite, Refactor, Retire, Replace)-, pricing options- TCO/ROI; Organizational Change Management- Governance, Learning, Operations- monitoring, incident management; AWS: Security, I&AM, Federation, Networking, Storage, auto-scaling, VPN, Redshift, CDNs, DR; Cloud Application Design: Native/hybrid- multi-layer, stateless, loosely coupled architecture- Async, messaging/REST, horizontal scalability, auto-scaling- cloud bursting, multi-tenancy Governance: Vendor/app risk profiling, audits, DLP, I&AM

Infrastructure: Data Center modernization- Virtualization, EUC/VDI, Data Center migration, Splunk, AppDynamics, Nagios

Mobile/Digital: Reimagining customer journey- road mapping “Mobile First” omni-channel strategy; Web/eCommerce: Webscale architecture, UI/UX, Digital Marketing- DSPs/DMPs, SEM/SEO Data Integration: API design, REST/JSON, MicroServices Security: WAF, SSO/Federation, SIEM I&AM, Audits, ID/IP, DDoS iOT: MQTT, SCADA, Security, provisioning Big Data: Well versed with the Big Data ecosystem: DW/ELT, Analytics, Data Lake, Machine Learning, Data Visualization: Hadoop, Sparks/streaming, Kafka, Cassandra, Talend DevOps: Infrastructure as code: CI/CD, Jenkins, Chef, Docker, Git, ELK

 

Delivery/Program Management: Single point of contact for all client delivery- collaborate with client stakeholders ensure: scope, quality, compliance, and contractual obligations. Successfully executed complex programs- multi-year, multi-phase, milestones, dependencies, SLAs, governance, change control. Project Financials: budgets- forecasts, actuals, burn rate, P&L

Outsourcing: Implemented large multi-shore projects- AppDev, AMS, ODC- defining best practices- team structures.  Help identify applications to outsource- legacy, mature apps, app size/complexity- create knowledge transfer & transition plans. IT Services Management: Managed 24x7 L2/L3 support of large application and infrastructure portfolios - ITIL best practices– SLAs & KPIs- availability, QoS, build deploy automation, workload automation, change control, continuous process improvements.

 

Professional Experience

 

Digital Solutions Integrator/Senior Principal- Sales, Big-4-SI SFO-CAMar/15 –

Work as Solutions Architect in the Global Digital eCommerce practice- modern web commerce, UX, Digital Marketing, Mobility, Analytics, Content. Work with diverse global clients, applying cutting edge digital innovation digital transformation initiatives- Agile, Lean startup, Design Think, help achieve business goals for B2C/B2B Omni-channel growth. Support Sales Pursuits: Compose end-to-end integrated solutions- multiple technologies and services lines: technical solution, scoping, estimates, proposals, RFPs, deal structuring, pricing, risk assessments/mitigation plans, POCs /demos, client workshops, proposal presentations. Delivery strategy- location, resourcing, vendor/partners, project planning. Proposal and contract reviews: Solutioning, QA, Legal, Commercial, Delivery; SOWs: Deliverables, SLAs, client dependencies, gap analysis

 

Bank of the West, Lead Enterprise Architect, SFO-CAMay/13 – Dec/14

Work with Digital and Consumer Finance BUs on long term business goals– translating into technology roadmap. Help make business case and investment decisions– estimates, CBA/ROI. Help identify and incubate emerging technologies, potential use cases; define To-Be architecture- simplify/modernize technology stack- platforms, Applications, Infrastructure. Work with product vendors- technology evaluation, POCs, use case identification, RFPs. Worked on major initiatives: Credit Card Platform migration, Mortgage re-platform, OAO, ELS; Digital/Mobile: Online & Mobile banking, Enterprise mobility; Branch automation- Tablets, eSign Cloud/SaaS: Adoption strategy, Governance - risk profiling, DLP, I&AM, AWS

 

Wipro Technology, Sr Practice Manager, NJAug/11 – Mar/13

Bring technical competency to the sales process- led team of sales engineers. Work with front end sales teams- support sales pursuits- solutioning, estimates, RFPs, demos/POCs. Work with clients (existing/new)- identifying needs, proposing solutions for core transformational initiatives. Support umbrella of technologies– eCommerce/Web, Mobile, Cloud, Transformation, Cloud, SOA. Work with alliance partners (IBM/RedHat/Microsoft, etc) joint solutions and GTM strategies Define SOWs: Detailing scope & deliverables, milestones, dependencies, SLAs; risk assessments, gap & readiness analysis. Oversee program delivery: Solutioning, QA/CSATs, governance, status reporting, schedule & budget.

 

Technical Manager, CAJul/08 – Jun/11

Kony Solutions, Engagement Manager, LA: Kony a leading mobile application product company- drive mobile strategy for clients. Designed and delivered path breaking smart phone applications– Toyota, Southwest, Delta, CapitalOne, PopMoney.

Conceived and built- industry leading mobile banking platform- integrations framework for banking platforms, UI, Security

Technical Manager @VISA, SFO: Help define specifications mobile payment platform for Visa cards– Visa Checkout- able to interact with merchants, issuers- work with Visa Product and PMO, banks/issuers, acquirers, SW vendors, merchants

 

Technical Delivery Manager, CSC @United Health, So-CAJun/04 – Apr/08

Manage delivery of all programs– technical solutions, project definition, SDLC; manage schedules & budgets. Engagement- 100+ consultants, $20Mi+; Sales: Work with client- across BUs/Geos- identify needs, propose solutions- RFPs/Proposals

·      System Integration: New Middleware platform- integration all backends–  Mainframes, ESB, Web Services, MQ

·      Web: web portals– member, provider, broker– SSO, ECM; CRM system: customer service, PBM– drug ordering, CTI/IVR

·      M&A Integration: Implemented strategic programs- Application consolidation, Data Integration, Data Center Migration

 

Enterprise Architect/Development Manager, Applied Card Systems, FLJan/02 - Dec/03

ACS a credit card company- managed App-Dev, Operations. Work with leadership on business and technology initiatives. Web Credit Card Application System: Instant credit application/approval system; Collections: New collections app- CTI/IVR integration, FDR integration, DW/BI; Web bill pay system- Hosted bill pay system for SMBs– SurePay (FDR); ACH: Fed check processing system: imaging/capture; New Products: salary cards, store gift cards, pre-paid cards, LockBox

 

Past Experience

Project Leader- Tech, CapitalOne Bank, VAMay/98 - Dec/01

Technical Lead, Merrill Lynch, NJMay/96 - May/98

 

CertificationAWS Solutions Architect; Java Enterprise Architect(SCEA), TOGAF9 Trained

EducationMBA MISUniversity of Texas

BS, MS Engg.BITS- Pilani, India