BRADLEY R. TAYLOR

36 Shadows End Lane Milford, CT 06460 

(203) 685-8055 • ctnitro2go@gmail.com

 

PROJECT MANAGER

 

Accomplished IT professional and MBA with 19-plus years experience directing website project management initiatives for leading global corporations. Strategic planner and offsite team leader who excels at creating and implementing procedures designed to enhance overall efficiency, reduce costs, and support outlined objectives. Experienced at utilizing Project Management Office methodology and Six Sigma processes to reach desired results. Skilled at strategic analysis, vendor relations, and budget management. Problem solver well versed in emerging technologies and achieving outstanding results in dynamic environments. Areas of expertise:

 

 

PROFESSIONAL EXPERIENCE

 

 

Hitachi Consulting, Dallas TX • 2014 – Present

As the global business and IT consulting company of Hitachi, Ltd., Hitachi Consulting is uniquely positioned with the agility and client-focused approach of a boutique firm combined with the stability and innovation that comes from the Hitachi heritage. Hitachi Consulting’s client base spans a wide range of industries and includes 35 percent of the Fortune 100, 25 percent of the Global 100, and many mid-market leaders.

Managing Consultant

Involved in all aspects of the Strategic Technology Solutions Practice. 

As a Solution Architect for a Fortune 100 company to solution a product configurator to tie into their WebSphere Portal and New WebSphere Commerce application to allow the automation for the sales process to a “no touch” process increasing efficiency by 300%.

As a WCS Subject Matter Expert for a business development project to Partner with IBM to resell licenses and services.  I created a working demonstration and sales script of the latest WCS7 application to allow the sales team to demonstrate the eCommerce capabilities to clients.

As a Project Manager for the redesign and merging of the Consumer Direct website and the B2B Websites utilizing the latest version of IBM WebSphere Commerce V7 FEP7 FP8 for a Fortune 100 company.  This project utilizes Responsive design to replace the mobile sites. I am managing a global development, UI/UX and testing teams, the project is schedule for the next 18 months.

 

INTERNATIONAL BUSINESS MACHINES, Armonk, NY • 2013-2014

Global provider of software, hardware, and related services in emerging markets, with smarter cities, infrastructure build outs and marketing opportunities. Approximately $99.9 billion in annual revenues.

 

Senior Business Consultant

Client 1 –  Project Manager for a Large US based Retailer implementing a new Point of Sale system.  Managed the integration portion of the program, managing the process of communication from the new POS (Sterling OMS) and client’s legacy systems.  Using multiple transforms and protocols and tools, including; TIBCO, MQ series, Web Services, FTP, LDAP, Tivioli and Oracle.  Managed a team of 12 on-shore Analysts and Architects and a team of 17 off-shore developers and Architects.  Program is scheduled to run through June of 2014 with a budget of $10MM.  Manage all aspects of the project from resources, finances, project plan and execution.

 

 

 

 

BRADLEY TAYLOR AND SONS LLC, Milford, CT 06460 • 2011-2012

Bradley Taylor and Sons LLC is a small consulting firm serving clients throughout the United States. We are experts in designing, building and delivering business-driven technology solutions. Specializing in IBM’s WebSphere Commerce implementations.

 

Sr. eCommerce Project Manager for Scheels.com

Directed multiple projects for implementing IBM WebSphere Commerce.  Subject Matter Expert for IBM WebSphere Commerce and Content Management Center, establishing training plans, training the staff on CMC and supporting all aspects of the Store management.  Managed million dollar implementations and teams of 20 plus resources across multiple locations leveraging a GDC model with developers and testers in China and India.  Support IBM Coremetrics Analytics and reporting tool, training and customizing each store’s account. 

 

Sr. Solutions Architect for Savtira

Acted as the sales team's technical encyclopedia during the sales cycle, representing the technical aspects of how the product solves specific customer problems. Perform technical presentations for the product. Support the Global Sales team by developing a training program, creating training material, writing White Papers, creating a Demonstration script and running all customer meetings by showing all of the eStore functionality, the eLocker functionality and the Cloud Application.  Support the Marketing and Merchandising departments manage the customer sites with CMC and Accelerator.  Support the customers with implementation of their new stores, involved from pre-sales to post production.

 

Sr. eCommerce Project Manager for Savtira

Directed multiple projects for building out the core eCommerce platform and architecture for the extended site model and a distributed model.  Architected the distributed virtualized plan for WCS and the ESB across the data centers and EDN. Contributed to the establishment of a PMO, creating standards, process and documentation to streamline the sales process and delivery of functional eStores.  Subject Matter Expert for IBM WebSphere Commerce and Content Management Center, establishing the Workflow for each White Label store created, training the staff on CMC and supporting all aspects of the Store management.  Led code reviews on all code moved to production and mentored new developers on the process and fundamentals of WCS and J2EE coding.  Supported IBM Coremetrics Analytics and reporting tool, training and customizing each store’s account. 

 

Major Contributions:

·   Managed the development and delivery of the company’s first online store.

·   Helped to close a multi-million dollar deal

·   Architected the WCS platform for distribution across the global data centers

 

 

INTERNATIONAL BUSINESS MACHINES, Armonk, NY • 2010-2011

Global provider of software, hardware, and related services in emerging markets, with smarter cities, infrastructure build outs and marketing opportunities. Approximately $99.9 billion in annual revenues.

 

Project Manager

Client 1 - Direct multiple projects on an international scale for the eCommerce group for Global Business Services. Managed large scale projects that include WebSphere Commerce Server, Endeca Search, Interwoven Team Site and SAP integration.  Built a “Factory Model” to allow for the efficient roll out for the client’s international divisions, the factory was established to create up to 6 new sites on an 8 week cycle.  Worked with the client in a Matrixed environment, with the client sites in Europe, Hosting and Support in North America and development and test teams in India. Worked closely with the deployment manager to review code and test applications prior to the QA team.

Client 2 -Lead Project Manager for a Large Membership Warehouse Retailer, completely rebuilding their existing online presence in WCS.  Led the development team, testing team and engineers in building out a complex environment including 6 layers of hardware and applications to support this large retailer. 

 

Major Contributions:

·   Organized and launched 7 new country sites in 5 months utilizing WebSphere Commerce Server’s extended site model.

·   Created a “Cook Book” model and SharePoint site for the Factory Model.  The cook Book was a repository for both Business and Technical process and documentation of step by step process and procedures developed over the life cycle of the project.

 

PITNEY BOWES INC., Stamford, Connecticut • 2008-2010

Global provider of software, hardware, and related services to integrate physical and digital communications channels. Approximately $5.6 billion in annual revenues.

 

Subject Matter Expert/Project Manager

Direct multiple ongoing projects for eCommerce group. Lead problem resolution initiatives for various areas, including Supply Store and Total Postage management sections of company website PB.com. Coordinate with internal customers to enhance services and improve overall relations. Collaborate with business analysts to outline projects to address areas of improvement for website, such as functional requirements, statements of work and code review. Architect solutions based upon business requirements and long term enterprise strategy.  Implement CMMi quality process to ensure projects were completed to expectations. Supervise budgets and manage resources to support initiatives.

 

Major Contributions:

·   Organized and launched Web-based Postage product to allow users to print postage through the web without any client installed locally utilizing WebSphere Commerce Server.

·   Directed development and implementation of Total Postage Management project, which improved performance, reduced wait times, delivered greater functionality, and secured $10 million per year business relationship.

 

 

 

GE COMMERCIAL FINANCE, Danbury, Connecticut • 2000-2008

International diversified infrastructure, finance, and media corporation operating in 100-plus countries and employing approximately 300,000 people worldwide.

 

Project Manager

Led efforts to manage multiple projects for Web Originations team. Directed initiatives across various system platforms, such as WebSphere Commerce Server, Fatwire Content Server mainframe, enterprise data warehouse, Siebel, and 3^rd party vendors. Worked with lead architects to establish solutions for the long term goals of the shared services group. Implemented PMO process for managing projects, including documentation, Tollgates, change control, testing, and deployment. Utilized tools to support project execution: MS Project, StarTeam, and Mercury TestDirector. Supervised teams of consultants to reach objectives. 

Major Contributions:

·   Managed project to launch Dunkin Donuts online within tight deadlines and limited budgets, which improved captives leasing business for all franchisee equipment leases.

·   Received GE Gold Award and Going Above and Beyond Award in recognition for outstanding achievement.

 

Ready to Serve (RTS) Manager • 2004-2007

Initiated 24/7 operation, support, and maintenance for Leasingsource.com and Fatwire Content Server. Managed team of onshore and offshore developers to support website administration of 80-plus sites. Oversaw the outage process and level 1 support and coordinated with support teams and executive leaders to maintain top quality standards and expectations. Supervised entire process from receiving change request to review and analysis to developing and implementing test plans.

 

Major Contributions:

·   Exceeded business mandated SLA of 99.7 percent uptime.

·   Led transfer from Vendor Financial Services to GE Capital Solutions (Commercial Finance) using a shared service model.

·   Improved overall time to delivery from 2-plus hours to less than 20 minutes by introducing innovative production move process.

 

eProject Lead, Vendor Financial Services, GE Capital • 2002-2004

Managed System Change Request (SCR) process for the VFS E-Commerce Group, which utilized the PVCS Tracker tool to manage several 100 annual requests for support and maintenance. Led team of 13 developers in India and directed enhancement and Break Fix requirements for Leasingsource.com, which was built upon WebSphere Commerce server and Fatwire Content Server.  Coordinated with management to obtain business request and requirements, create functional needs and architected solutions, and collaborated with developers to schedule and prioritize requests.

 

Major Contributions:

·   Created change request procedure and introduced new tool to leverage the CR process.

·   Enhanced CR process by allowing business to prioritize requests and create greater visibility into the overall development life cycle.

Manager Content Development, Vendor Financial Services, GE Capital • 2000-2002

Directed evaluation, analysis, and selection of FatWire Content Server management system to support 81 websites. Managed design, architecture and implementation of application using DMIAC and Six Sigma methodologies. Created user documentation and training program. Supervised team of 3 cross-functional members and coordinated all phases of web development, including information delivery and streamlining web publishing process while adding workflow capabilities.

 

Major Contribution:

·   Developed tool to measure and analyze 8-plus vendor products.

·   Architected the CMS application to support 81 white labeled web sites.

 

FREE LIFE INTERNATIONAL, Milford, Connecticut • 1999-2000

Leading nutritional company providing a variety of health and wellness products.

 

Senior Internet Strategist

Managed entire overhaul of existing website, including infrastructure development and e-commerce introduction. Coordinated with senior management to outline and execute full-scale strategic plan. Implemented a security strategy for Internet connectivity, including firewalls and proxy servers.

 

 

Designed high availability and redundant web architecture utilizing latest technologies and services, such as F5s, BigIP load balancing, Cisco routers and switches, Compaq servers, and Tape Back Up. Collaborated with overall team to convert business from a direct seller model to web-based operation.

 

Major Contribution:

·   Directed initiative to build infrastructure to support more than 30,000 marketing reps and global customers within tight deadlines.

 

THE UNITED ILLUMINATING COMPANY, New Haven, Connecticut • 1998-1999

Regional electric distribution company engaging in the purchase, transmission, distribution, and sale of electricity to more than 324,000 residential, commercial, and industrial customers.

 

Senior Internet Strategist

Managed the redesign and maintenance of existing corporate website. Collaborated with all business units to coordinate web activity and analyze, implement, and support web applications. Established a privacy policy for website with restricted access using username and password. Developed Supplier Management system to allow electric suppliers access to UI customer data in a self-service mode utilizing Internet technology.

 

Major Contribution:

·   Introduced Internet bill presentment and payment system to allow customers to view and pay bills online. Project was completed in less than 6 months and reduced company printing, mailing, and servicing costs by $100,000.

 

 

THE METROPOLITAN MUSEUM OF ART, New York, New York • 1994-1998

One of world’s largest art museums with a $300 million annual operating budget.

 

Senior Manager of Internet and Imaging Technologies

Led design, and management of website serving 100,000 pages per day. Developed and implemented museum’s Intranet (MetNet) to allow access to the Internet for e-mail and web browsing utilizing TCP/IP, FDDi, Fast Ethernet, Bay Network routes, synoptic hubs, and Windows NT Server and Windows for Workgroups clients. Established secured transaction server. Launched Met Museum Shop online and membership-only website features.

 

 

EDUCATION

 

Master of Business Administration

Bachelor of Science in Information Technology

Suffield University, Twin Falls, Idaho

 

PROFESSIONAL DEVELOPMENT

 

Design for Six Sigma Green Belt Training, GE Capital

Certification in Open Market Content Server and Content Centre

Windows NT Server and Workstation, CGI

Visual Basic and Access 2.0, CHUBB Training

Project Management, Fred Pryor School

Microsoft Certification Training, NCSE, LANOP

CMMi Training, Pitney Bowes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BRADLEY R. TAYLOR • Page 6 • ctnitro2go@gmail.com