Sarosh Hussain

Digital Business Transformation Executive

Business Technology Leader helping business rollout strategic changes for innovation and competitive advantage

·   Build out Cloud capabilities to allow business to embrace cloud securely and reduce TCO, improve reliability & agility

·   Build out Private Cloud capabilities to enable cloud like agility and feature using on premise infrastructure

·   Build out Mobile capabilities to allow business to embrace BYOD securely and improve employee productivity

·   Build out Identity and Access capabilities to improve security and enable cloud, mobile and digital adoption

·   Lead Client Computing transformation to improve end-user productivity and satisfaction and simplify IT Operations

·   Lead Digital Business transformation with clear linkage between capabilities, dependencies, investments & outcomes

·   Lead Salesforce transformation to mobilize 70% of the value chain improving overall bottom-line

·   Lead Security transformation to enable Business Agility while improving compliance and security posture.

·   Lead IT Operating Model transformation to better align with best practice and efficient operation

·   10x lead time improvements through DevOps in the areas of Build, Test, Deploy, Migrate, Change, Release, MTTR

·   15% savings in Communication and Collaboration while enabling unified and integrated experience

·   10% savings in software and hardware spend while optimizing spend

·   30% savings in overall IT spend while achieving IT simplification

·   30% FTE and cost reduction in the areas of IT, Service Desk, HR, Finance, Admin through Automation

·   50% savings in overall IT spend and IT simplification from M&A Consolidation

May 2013 – Present (3 Years)

In the big 4 professional services firm, I am responsible for Sales and Delivery of Digital Strategy & Architecture services

SELECTED ACCOMPLISHMENTS:

Digital Business Transformation:

·   Assess internal and external Macro and Micro trends and disruptions to capture impacts to Business

·   Envision digital customer experience synthesizing personas’ needs and expectations

·   Assessed capabilities across customer experience layers e.g. back-end, UX enablers, front-end functions, display

·   Define a target architecture and roadmap to close gaps and deliver a comprehensive digital experience

Cloud Application Modernization

·   Refactor 5 custom N-Tier .NET and Java apps including integration to azure cloud using loosely coupled design patterns. Key applications include Utility Billing, HR Incentive program, Learning Management, Real Estate Management software, Employee Management software, and 3rd party web services.

·   Modernized front end UI to responsive design and single page app using AngularJS and KendoUI

·   Established application factory in a blended onshore/offshore setting

·   Conducted code reviews for quality, defects and security

Cloud Salesforce Transformation:

·   Develop business case and value proposition for a cloud CRM system.

·   Assessed and streamlined processes across key value chain for Contact-to-Cash

·   Deployed Pilot with streamlined Business Process, Master Data and API based Application and Data integrations.

Cloud Strategy, Execution and Migration:

·   Devise cloud strategy and adoption framework capturing key elements of people, process, technology & security.

·   Develop framework for cloud app rationalization decision re-host, re-platform, re-factor, rewrite, replace & avoid.

·   Develop hosting models and operating models unifying hosting services across Data Centers and Cloud

·   Develop Aggregation and Management layer with charge back, service and governance models

·   Develop orchestration layer and automate workloads and enable self service

Enterprise Mobility:

·   Assess mobility current state, opportunities, goals and capability gaps to formulate a Strategy.

·   Develop execution plan using roadmap & maturity model to deliver incremental capabilities in desired timeframe.

·   Develop Operating Model including Sourcing, Governance and Centers of Excellence.

·   Develop Frameworks, Reference Architecture, Standards, and Patterns to enable quick & consistent delivery apps

·   Built number of apps for HR, Time & Expense, Communication, Analytics, Monitoring, Notification, Collaboration

Automation Cognitive/Artificial Intelligence:

·   Implement robotics, artificial intelligence & cognitive technologies to automate key business processes

·   Use Virtual Engineers/Agents to replace/augment BPO such as service desks, contact center, IT Operations.

·   Use Virtual Assistants to Manage email, calendar and other tasks.

·   Use Virtual Advisors to Advise by processing large amounts data and make recommendations

DevOps Transformation:

·   Transformed the application and operations team through cloud and automation technologies

·   Developed Guardrails, Pre-defined architecture, patterns and streamlined review and approval processes

·   Automated Build, Testing, Deployment, Release and Operations

·   Establish continues delivery and feedback Loop

Identity and Access Management:

·   Streamline and unify user repositories for internal and cloud synchronization

·   Implement modern protocols and capabilities e.g. SSO, SAML, oAuth, Multifactor, Adaptive Auth, PKI

·   Implement governance and compliance based access provisioning, de-provisioning, federation, attestation, authorization, terminations, transfers, onboarding and other processes with audit capabilities

·   Modernize/Flatten PKI infrastructure to support modern authentication, encryption, signing capabilities

Security Transformation:

·   Use NIST, Cyber-attack chain, Gartner, Proprietary models to assess security capabilities, maturity level and gaps

·   Develop strategy and execution plan to develop a remediation plan to close gaps and improve security posture

·   Develop strategy and roadmap to transform security & shift priorities from “Prevent” to “Detect and Respond” capabilities. Modernize Security in the areas of Network, Application, Intrusion, Malware, Endpoint, Data, Identity

April 2011 – May 2013 (2 Years, 2 Months)

In a global consulting firm, I had the overall responsibility development, sales and delivery of solutions to our enterprise customers.

SELECTED ACCOMPLISHMENTS:

Cloud Unified Communications and Collaboration:

·   Deploy cloud based UCC platform.

·   Implement Offshore Command Center for the migration of users and data

Cloud Application Rationalization:

·   Developed Value chain, Business Capability Model, Application Mapping & Scoring Models

·   Engage with Executives and facilitate rationalization decisions. Led deployment of rationalized portfolio

Private Cloud:

·   Implement virtualization, management, orchestration and consumption layers

·   Establish self-service with standard offerings and automated workflows for self service

End User Computing Transformation:

·   Conduct surveys and workshops across business units to identify user work patterns and pain points.

·   Define user personas based on unique requirements to deliver personalized solutions

IT Asset Management:

·   Reduce the risk of hardware and software noncompliance and vendor audits and fines.

·   Eliminate the need to conduct labor intensive internal or external license audits.

Data Center Consolidation:

·   Performed Discovery, Assessment & mapping to develop strategy, consolidation plan, roadmap & timeline.

·   Led execution to consolidate Data Center including Infrastructure, Email, Applications, Voice, Networks & Data

November 2010 to April 2011 (6 Months)

In a global consulting organization, I had leadership responsibilities of Sales and Delivery of CI solutions

SELECTED ACCOMPLISHMENTS:

·   Data Center Transformation: Led Data Center design and deployment for global office including offshore locations. Led regional data center buildouts including Facility, Server, Storage, Virtualization, Network and Security

·   PCI-DSS Kiosk Image: Developed hardened image with OS, Browser, Software for ~12,000 restaurants

January 2010 to November 2010 (11 Months)

In a fortune 500 Oilfield company, I was responsible Infrastructure and Security Engineering

SELECTED ACCOMPLISHMENTS:

·   Threat & Vulnerability Management: Led automation of security and vulnerability management process for server and client OS and Applications. Developed rules and script to automate compliance & remediation.

·   SOX Compliance: Worked with internal audit to identify SOX compliance requirements for IT. Identified controls and mapped them to regulations. Implemented controls, policies and developed remediation plan and ongoing process.

·   Data Center Management and Operations: Led a global team to collapse isolated Data Center Operations and Management systems and deployed a cohesive Asset, Operations, Change and Configuration management system.

July 2006 to January 2010 (3 years 8 Months)

In a Fortune 500 Chemical company, I was responsible for Leading design, delivery, upgrade of Complex Applications

SELECTED ACCOMPLISHMENTS:

·   Business Applications: Led Business Applications initiatives for Finance, HR, Payroll, Lab, HSE, & Manufacturing

·   M&A IT Integration: Led IT integration of US based offices and manufacturing facilities. Developed reusable plan & process to migrate server, network, user, data, and applications with minimum impact.

·   Financial Reporting System (SOX Compliance): Led design and deployment of financial reporting and consolidation solution levering Oracle Hyperion suite to streamline internal and external reporting. Established integration and migration of financial data from disparate sources to central system. Defined rules for data cleansing, filtration.

July 2005 to July 2006 (1 years, 1 Month)

In a fortune 10 company, I was part of central team responsible for management and operation of 6 data centers

SELECTED ACCOMPLISHMENTS:

·   Domain Consolidation: Migration of multi-domain Forest to Chevron's structure including all Accounts, Permissions, Printers, Email, SMS, Proxy, Firewall, DNS, DHCP, Personal and Shared Data

·   Disaster Recovery: Conducted DR simulations and documented Failover and Recovery Plans

August 2002 to July 2005 (3 years)

In the fortune 1 company, I was responsible for Desktop migration of ~2000 users in 4 Upstream offices in Houston

Leadership Skills
Business Alignment	Business Process Re-Engineering	Team Development
Strategy and Execution	Change and Transformation management	Influence without authority
Business Development & Sales	IT Cost Optimization	Program Management
Relationship Management	Financial Management	Change Management & Communication
Big Picture	IT Operating Model and Organization	Public Speaking, Presentations

 

Technical Skills
Cloud	IaaS	Microsoft Azure, Amazon Web Services, Google Compute Engine
	PaaS	Azure, Cloud foundry, IBM Bluemix
Data Center	Virtualization	VMWare, Citrix, Microsoft
	Automation	Puppet, Microsoft Orchestrator, VMWare vRealize
	IT Service Management	BMC ITSM, HP ITSM, ServiceNow
	IT Asset Management	Flexera, BDNA, Snow
	Networking	Cisco, Juniper
	Storage	EMC, NetApp
	Operations	System Center, SolarWinds, Lumeta, VMWare
SaaS/COTS	ERP	SAP ECC, Oracle EBS
	Finance	Oracle Hyperion Financial Management (HFM)
	Human Capital	SAP Successfactors, Lawson, PeopleSoft, Taleo, Workday
	Social Collaboration	Jive, Sharepoint, Lync, Salesforce, IBM
	Sales and Marketing	Salesforce.com CRM, Microsoft Dynamics
	Portals Intranet/Extranet	SharePoint, IBM, Adobe Experience Manager
	Cloud Office/Collab	Office 365, Google Apps, Cisco WebEx
App & integration	ESB, EAI, API	Biztalk, Mulesoft, CA Layer 7, Azure API Management
	Data	Informatica, Information Builders
	Languages	C, C#, C++, Java, JavaScript, HTML5, CSS, SQL, VB, ASP, .NET
	Web/Application Server	IBM Websphere, WebLogic, IIS, Apache Tomcat
	Database Servers	MS SQL, Oracle 11g, MySQL, PostGreSQL
CyberSecurity	Identity & Access	Active Directory, SiteMinder, Optimal, Entrust, Auth0, Okta, Sailpoint
	Encryption	Public Key Infrastructure (PKI) (Entrust, CSS, Wave)
	Network DLP	WebSense, CheckPoint, Juniper
	Application DLP	Akamai, Citrix, F5
	Forensics/eDiscovery	Guidance encase
Mobility	Mobile App/Data Security	BlueBox, Mocana
	MAM	Apperian, Good
	MDM/EMM	MobileIron, Airwatch
	MADP	Capriza, Kony, IBM MobileFirst
	Open Source Dev	HTML5, JS, CSS, Apache Cordova, Phonegap, AngularJS, Node.JS

·   M.S. Business Administration, University of Houston (In Progress – 2017 anticipated)

·   B.S. Computer Science, University of Houston

·   Certified Microsoft Professional in Private Cloud, System Center, Office 365, Exchange, Virtualization & Desktop

·   Certified Agile Professional

·   Certified ITIL Foundation v3

·   Certified TOGAF 8 Architect

·   CISSP Candidate

Happily married with 4 kids (3 Daughters, 1 Son), enjoy travel, exercise, football & basketball. Voluntary e-commerce development http://www.aviconaviation.com & http://www.noveltyangelpillows.com, Cognitive/NLP demo http://aitest.shtrial.com Hobbyist Mobile developer http://itunes.apple.com/us/app/cookie-dunkers/id875557722?mt=8