Ahmed Khatib
Experience
Ahmed.Khatib@icloud.com
Iron Speed, Inc.
Systems & Network Administrator, IT Business Operations Manager | May 2011 – Present
· Design, manage & support production networks: LAN/WAN, Wireless, Data Center and Cloud Interconnectivity.
· Design, plan and execute the roll-out of critical network infrastructure to support products, on both a strategic (long
term) and tactical (immediate/operations) level.
· Plan, design, built & manage four racks at two data centers to support infrastructure.
· Overhauled & redesigned the office network, segmenting and isolating traffic between teams and resources.
· Owned the Microsoft Exchange Server; performed installation, migration, administration and troubleshooting.
· Migrated on premise resources and workloads to Microsoft Azure.
· Oversee IIS & Cloud applications critical to business functions.
· Coordinate migration of the corporate file server to Dropbox.
· Spearhead and launch installation and configuration of VMware instances.
· Identify technical issues involving data analysis from our network and interaction between the customer’s site.
· Evaluate technical platform issues on customer’s servers with their hosted application issues.
· Investigate & evaluate technologies to see viability and added value in our organization.
· Lead the technical research by evaluating products, software, services & technologies to enhance the infrastructure.
· Coordinate vendor management – selection/quote/purchase process, RMAs etc.
· Control and manage the IT budget for the organization.
· Perform system monitoring, taking corrective action proactively minimizing resource downtime.
· Assist users to resolve problems with available technology, including hardware, software, peripherals, and networks
through face to face and via remote assistance software.
Network Architect & Email Deliverability Manager | May 2011 – October 2015
· Engineered and launched network infrastructure for a SaaS product which was meant be spun off as a new business.
· Maximized network performance to deliver the best experience to the application user.
· Developed a custom CRM Application for the company using the Iron Speed Designer tool; used for business
management as a critical function by sales & marketing teams.
· Researched, designed & led the implementation of a high volume email solution to deliver three to six million email’s
daily.
· Supported email delivery operations, maintenance, support and upgrades.
· Ensured high deliverability rates; managed reputations and relationships with email service providers.
Consultant: Network & System Administrator | May 2005 – April 2011
· Setup in-house server room for the corporate server farm.
· Oversaw and coordinated server farm relocation during office moves & data center growth.
· Provided insight to management on network design.
· Supported & Managed Active Directory Network;
o Windows Server 2003/2008
o Windows XP/7/8.x
o Microsoft Office 2003/2007/2010
· Managed/installed & configured servers, desktops, services & storage solutions, etc. in accordance with operational
requirements.
Skills
Technical Skills
· Systems & Servers
o Active Directory; Windows Server 2003/2008/2012
o SQL Server Administration, IIS
o Microsoft Exchange 2003/2007/2010
· Cloud Based
o Amazon AWS/EC2, Windows Azure, VMWare & cloud-based SAAS environments
o Organized Setup/Migration to Cloud based technologies such as Office 365, Hosted Exchange, Google Apps
o Cloud based storage platforms Box, Dropbox, Google Drive.
· Technology
o Hosting & web application environments - TCP/IP, HTTP, DNS, routing, load balancing, CDNs, etc.
o Knowledge of routing and switching protocols - Cisco.
o Scripting skills for automating system administration tasks.
o SSL Certificate Management.
· Software Tools
o Symantec Backup Exec
o Sophos Antivirus, PureMessage for Exchange
o McAffee SaaS -Antivirus, Firewall & Email Security
o SocketLabs- Hurricane MTA Server
Education
B.S Business Marketing | San Jose State University
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