Greg Jacobs

Solutions Architect at Dell Cloud CoE, Centre of Excellence

greg@jacobsracing.com

Summary

I am a solutions oriented information technology generalist with notable success both directing and participating

in a broad range of global initiatives. I have consistently played a key role in the architecture, analysis

and implementation of enterprise solutions in direct support of business objectives. Specialties: Thought

Leadership FedRAMP compliance, architecture development and mitigation Cloud Architecture / Design /

Implementation [AWS, CITRIX, Google, Azure] Enterprise Network Architecture [Cisco, Force10, Juniper,

CITRIX] Open Source Cloud Platforms [OpenStack, CloudStack/CloudPlatform] SaaS Enterprise Architecture

Openflow and SDN architecture / design / implementation Network and Systems Management Virtualization

[VMware, CITRIX, Hyper V, KVM] Identity Management [Quest Authentication Services, LDAP] Storage

Architecture, Design and Implementation [Equallogic, NetApp, Compellent, CEPH, SWIFT] Data Integrity

and recovery Disaster Recovery/Contingency Planning Team Management and mentoring Risk Assessment

Project Management

Physical plant wiring

Experience

Solutions Architect at Dell

July 2009 - Present (6 years 4 months)

I am the lead network architect with Dell's Cloud Center of Excellence. Within my role, I am responsible

for network / platform infrastructure architecture and design as related to commercial and open source

Cloud based products and services. The sales organization leverages the CoE for technical assurances when

presenting solutions to customers. I am often asked to engage the customer along side sales resources to help

identify and validate and create architectural solutions. Once the architecture is accepted, I am often engaged

as a primary resource to stand up the first iterations of more complex solutions in order to achieve customer

acceptance.

Platform Architect at Autodesk

April 2007 - March 2009 (2 years)

Our products and services are presented through a SaaS model [Software as a Service]. The enterprise

consists of multiple global datacenters hosting a myriad of collaborative applications [buzzsaw,

constructw@re, green building studios, freewheel, content search engines…]. The solutions are geared

toward presenting SaaS solutions for collaboration and calculation/simulations supporting construction

and real estate. The “box product” line has been engineered with hooks into the SaaS platform. This

presents our customers with the ability to perform critical functions such as QTO [quantity take off], carbon

footprint impact analysis during the modeling phase of architecture and other key steps performed during the

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ISO GAP analysis (SAS70/27001/FedRAMP)

architecture phase. I created and implemented architecture changes to enhance the delivery of products and

services. My role included enterprise architecture, contingency planning and troubleshooting of escalated

complex customer and platform issues.

Manager, DCO at Ellie Mae

November 2006 - April 2007 (6 months)

The organization has both ASP and stand alone platforms for the mortgage industry. Approximately Fortyfive

percent of all loans transacted in the U.S. are originated with Ellie Mae's Encompass products and

services. As manager of data center operations I was responsible for all public facing products and service

offerings. Our topology consists of multiple data center environments located throughout California

and Illinois. Ellie Mae hired me on to assist in taking the organization to the next evolution. Ellie Mae’s

customers and partners are growing at such an expedient rate that product acceptance outpaced the

architecture. I made significant changes within the infrastructure, process and resources available with

extremely positive results. The datacenter was experiencing a 2 day MTBF prior to the re-architecture.

Once the uplift was performed we maintained a 99.999 SLA for our customers. This increased product

adoption and allowed further on boarding of customers due to the efficiency enhancements. This allowed

27% customer growth in a single year.

Datacenter Manager, Development and Quality Assurance at Cisco

January 1999 - November 2006 (7 years 11 months)

In this role I was responsible for the development and quality assurance infrastructure supporting the

creation of set top operating systems utilized within the cable and television industry. The laboratory

footprint encompassed domestic and international site locations I was invited to be a member of the Global

Security Council and Global Subscriber Network Team. I participated in the assessment, definition, and

execution of global networking and platform infrastructure solutions. This level of responsibility started

when PowerTV was acquired by Scientific Atlanta in 2003, and was increased again in February 2006 as this

newly combined company was merged yet again into a much larger company, Cisco Systems.

Sr. Network Engineer, Team lead at Applied Materials

March 1996 - January 1999 (2 years 11 months)

Primary duties included design/maintenance/administration of domestic and international network

infrastructure, administration of Windows NT deployment, core system backup/restores and tier III support

for helpdesk related issues. When Applied Materials purchased ETEC, I worked on the core integration team.

Skills & Expertise

Cloud Computing

OpenStack

cloudstack

enterprise network architecture

Network Virtualization

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Citrix

Identity Management

SOA

Project Management

SaaS

Enterprise Architecture

Risk Assessment

Thought Leadership

Enterprise Software

Virtualization

Storage

VMware

Data Center

Disaster Recovery

Professional Services

Solution Architecture

Security

Pre-sales

Unix

Integration

Operating Systems

Cisco Technologies

IT Strategy

IT Management

Infrastructure

Network Architecture

Architecture

Networking

System Administration

System Deployment

Agile Methodologies

Information Technology

High Availability

Storage Area Networks

Strategy

Server Architecture

SAN

ITIL

Hyper-V

VMware ESX

IT Operations

Servers

Storage Virtualization

Solaris

VMware Infrastructure

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Interests

Building things....all things...fabrication of metal, race cars or packet trains. Ubergeek extraordinaire

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Greg Jacobs

Solutions Architect at Dell Cloud CoE, Centre of Excellence

greg@jacobsracing.com

13 people have recommended Greg

"It is a pleasure to work with Greg at Dell. His organizations leadership fits our agile world, and it takes

advantage of advanced technologies whenever possible to meet business requirements in delivering services

at a moments notice. To maintain the competitive stance, I had the pleasure in partnering with Greg as a

strategic and tactical partner to deploy mission critical Software as a Service based on business required

Service Level Agreements. Greg's expertise in understanding the over all business goals, strategies and need

of architecture competitiveness is helping Dell in building a world class SaaS modular services infrastructure

in the enterprise software and hardware deployments across globe. With respect, admiration and profound

thanks. Arash"

— Arash Savar, worked with Greg at Dell

"Greg is one of the brightest people I know. All of my meetings with him were very productive and direct to

the point. Very goal oriented agendas, with constant focus on the value to his company. Personally very easy

to get along with and generous to others, even a new sales guy he hardly knew. I look forward to working

more closely with Greg in the future!"

— Ron Herleikson, was with another company when working with Greg at Autodesk

"Greg has a wide range of experience and skills in many different IT technologies. That range gives Greg a

different lens to view IT issues and helps him come up with creative solutions. He’s open minded and easy

going and a good person to work with."

— Bob DiBetta, worked directly with Greg at Autodesk

"Greg is an extremely talented and professional engineer of whom I enjoyed working with immensely while

at Autodesk. He possesses an undying thirst for knowledge and was always available to assist in even the

toughest projects with the highest visibility. I would recommend Greg without hesitation."

— Anthony Baldini, worked directly with Greg at Autodesk

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"I worked with Greg on a few projects and can say that it was always a pleasure to have Greg on our

team. Greg is a tremendous asset at any company that finds him or relies on him. I trust his advice and his

expertise."

— Dave Zeltser, worked indirectly for Greg at Ellie Mae

"I had the opportunity to work with Greg at a time when Ellie Mae was experiencing rapid growth of their

hosted application. This rapid growth posed many challenges for data center operations and Greg couldn't

have joined the company at a better time. The dynamic way in which he jumped into the job, immediately

assessed the issues and started mapping the solutions, made the leadership team wish we had found him

months earlier. Greg used his deep experience and pleasant personality to rally his team and get right to work

on this complex challenge. Greg's work made it possible to further grow the hosted application business for

Ellie Mae and ensure customer satisfaction during the expansion. Greg was a pleasure to work with and I

highly recommend his work."

— Julie Verboonen, worked with Greg at Ellie Mae

"Greg was a key member of the best (bar none) IT team that I have ever worked with. Sharp, professional,

prompt, competent; his efforts were crucial in keeping our engineering team on-line and productive. Greg's

easy-going and friendly personality, along with his diverse professional and personal interests, made working

and interacting with him a real pleasure. He would make a valuable addition to any technology team."

— Damon Otoshi, worked with Greg at Cisco

"I had the pleasure of working with Greg while at Scientific Atlanta. Greg is very knowledgeable network

engineer, and I believe that he was the first Cisco CCIE I ever met. He always had a good attitude and was

an integral part of the IT team at PowerTV. Greg was most helpful and dedicated as a project resource for

some of the enterprise security projects that we worked on together. I enjoyed working with Greg and would

definitely recommend him."

— Andy Abercrombie, worked with Greg at Cisco

"Greg provided IT services to our group; he was knowledgable and provided the needed services. Azita"

— Azita Manson, worked with Greg at Cisco

"Greg is an excellent Cisco engineer and I enjoyed my time working with him when Scientific-Atlanta

acquired PowerTV."

— Phil Agcaoili, worked with Greg at Cisco

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"Greg is very capable and reliable. He is ready and willing to go the extra mile to accomplish a team goal

while maintaining a good work/life balance. I have learned just as much from him as he ever learned from

me. Additionally, he has always been a source of knowledge and guidance for junior engineers. He would be

a valuable asset to any company."

— Kelly Alexander, worked with Greg at Cisco

"Greg is a very knowledgeable, intelligent and reliable IT professional. He knows how to get things done and

work around impediments. I would be proud to work with Greg again."

— Rich McMahon, worked with Greg at Cisco

"I have been both a a colleague and supervisor of Greg Jacobs at ETEC, Applied Materials, PowerTV, and

Scientific Atlanta. He is a talented network engineer and IT system integrator, who is quick to tackle difficult

problems and committed to quality workmanship. He learns new technologies quickly and understands how

to apply them for practical business benefit. He would be an asset to anyone who hired him."

— Russell Ragar, CISSP, PMP, was Greg's client

Contact Greg on LinkedIn

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