Robert Niknam
9709 Kika Ct, San Diego, CA 92129
415.889.9490 | qniknam@live.com

 

Education

·   West Valley College, Saratoga, CA - Associates in Digital Media

·   University of California, San Diego, CA - Bachelors in Computer Science & Engineering

 

Certifications

·   Microsoft Windows Server 2012 MCP – ‘13

 

Summary

Proven strategy and consulting engineer with an analytical and disarming consulting approach to problem-solving and business case development. Proactively developing and expanding upon existing customer relationships, with an ability to identify customer needs enabling access to hidden cultural and political realities. Leading cross-functional efforts to develop solutions, and engage the customer across the entire value creation process. Owning the technical engagement and ultimate success around specific implementation projects; defining implementation architectures, responding to RFPs, developing a deep expertise in the technologies as well as broad know-how around how applications and services are constructed using the platform; and being a subject matter expert on security as it relates to customer applications and services.

 

Ability to deal effectively with a variety of individuals and groups on a global basis and to operate effectively in a high-growth, rapidly changing environment; while providing exceptional technical design and thought leadership. Lead efforts capturing and sharing best-practice knowledge amongst the solution architect community and collaborating with some of the brightest technical minds in the industry today across the breadth of Enterprise Architecture, ITIL, Project Management Operations, Business Analysis & Requirements Gathering, Information Architecture, Big Data, Product Design and Development, User Interface Continuity, Responsive Design and Branding.

 

Skills

Cloud Service Models (IaaS, SaaS, PaaS): Azure, AWS, Citrix, CloudStack, Google Compute, Hyper-V, KVM, OpenStack, VMWare, Xen.
Operating Systems: Windows, Windows Server, Windows Azure, Linux, Unix.
Applications: Active Directory, ADFS, DNS, IIS, SharePoint, Exchange, Lync, JIRA, Oracle, Office365, SalesForce, SAP, SQL, Visual Studio Online; AvePoint DocAve, Metalogix Content Matrix / Storage Point, K2 Black Pearl, Nintex Smart Forms and Workflow. Load Balancer (F5, Barracuda)
Configuration Management: Puppet, Chef, or SaltStack and system orchestration using Rundeck.
Monitoring and Logging: Splunk, Zabbix, NewRelic, Nagios, Cacti, Tripwire, Wily.
Development and Scripting: HTML/HTML5, CSS, XML, .NET, JavaScript, JSON, jQuery, LINQ, PowerShell, and C#.
Compliance: HIPPA, CJIS, SOX, etc.
Security: NTLM, Claims, SAML, Kerberos, SSO, SSL Certificates

 

Experience

Senior Solutions Architect & Technical Project Manager (08/2014 – Present)

SKYY Communications Group – San Diego, CA

 

·   Oversee and lead the architectural design, development, migration, customization and integration efforts of enterprise solutions involving Collaboration, Portals, Enterprise Search, Enterprise Content Management (ECM), Business Process and Forms, and Business Intelligence (BI) and Reporting.

·   Lead meetings and engaged with business units to gather requirements for migration. Participated in business process analysis, documenting the process flow, and work with the business units to optimize the process from a procedural and technology standpoint.

·   Define and Implement Site Architecture and Metadata Taxonomy including: content types and columns on site, list, and libraries and implementing functionality such as office web apps, workflows, records centers, document sets, pages, web parts, data connections, and search configuration and criteria. Defining the deployment process and governance.

·   Provision SharePoint 2013 and SQL either on-prem, in-cloud, or hybrid deployments using PSConfig or AutoSPInstaller, configure Service Applications and Authentication, DNS, Load Balancers SSL and IIS Bindings.

·   NuVasive: Implemented SharePoint 2013 Enterprise in an effort that involved migrating and ingesting 1.9 million documents (8.8Tb) from Documentum.  Created responsible and responsive branding for their environment based on marketing design language.

·   Boeing: Implemented SharePoint 2013 Foundation in an effort that involved migrating and ingesting confidential Human Resources documents; providing an asset tagging platform that would be able to generate and serialize archival data that is stored both in digital and physical form off-site.

·   General Atomics: Automated Contractor Deployment workflow using K2 Black Pearl to import data from SAP, creating many-to-many relational application that using SharePoint 2013 lists and libraries and created deployment dashboard to digitize and replace an existing paper process that took 30-40 days to deploy a contractor, to one that could deploy in 24-48 hours.

·   Kyocera: Implemented SharePoint 2013 Enterprise in an effort that involved migrating and ingesting content stored in FileMagic. Reducing operational expenses associated with conversion of paper manual based record keeping tasks to an automated digital document capture solution using a shared service model whereby a single scalable document capture solution that can be configured to meet specific departmental workflow processes. Provision an information capture solution that recognize structured form types, hand print, machine print, bar codes, and mark sense (check box) OCR technologies used in data collection activities.

·   Orange County Transportation Authority: Create and migrate a series of InfoPath Forms and Workflows to Nintex Smart Forms and Workflow.

·   San Diego Community College District: Consolidating over 6Tb of construction documentation scatted over existing SharePoint 2010 and Network Shared Drives into SharePoint 2013 with ESRI ArcGIS integration to provide ease of access and an organized post build document set via complex metadata taxonomy, and enterprise search.

·   Lytx: Migrate SharePoint 2010 site into SharePoint 2013, Implement Digital Asset Management Solution using SharePoint, migrating and ingesting 1.8Tb of scattered documents and assets.

 

Senior SharePoint / Solutions Architect & Technical Project Manager (10/2012 – 08/2014)

ExtraTeam – Pleasanton, CA

 

·   Oversee and lead the architectural design, development, migration, customization and integration efforts of enterprise solutions involving Collaboration, Portals, Enterprise Search, Enterprise Content Management (ECM), Business Process and Forms, and Business Intelligence (BI) and Reporting.

·   Lead meetings and engaged with business units to gather requirements for migration. Participated in business process analysis, documenting the process flow, and work with the business units to optimize the process from a procedural and technology standpoint.

·   Define and Implement Site Architecture and Metadata Taxonomy including: content types and columns on site, list, and libraries and implementing functionality such as office web apps, workflows, records centers, document sets, pages, web parts, data connections, and search configuration and criteria. Defining the deployment process and governance.

·   Lead daily client operations of SharePoint environments and interfaces including code migrations, setup/configuration, operational monitoring, troubleshooting and error handling, performance/tuning, problem determination and resolution. Define and implement security model, governance, disaster recovery plans.

·   Lead quality assurance, testing, and 40 development team members on premise and off-shore to ensure business requirements are met for various healthcare, public and private sector clients. Inspect application to ensure it meets the technical specification, while working with project managers and account managers to prioritize and resolve issues.

·   Install and configure Windows Server 2008, 2012, R2 and Windows Services using Powershell: Active Directory, Active Directory Federation Services, Hyper-V, and IIS. Configure authentication: NTLM, Claims, with Kerberos (Delegation, SPN). Configure DNS, Network Load Balancers (F5, Barracuda), SSL Certificates, and IIS Bindings.

·   Install and configure SharePoint 2010, 2013 using Product Configuration Wizard and PowerShell (i.e. AutoSPInstaller). Configure SharePoint Service Applications and Features (i.e. Managed Metadata Service, Enterprise, and FAST Search). Install, configure Office Web Apps Server, Workflow Manager. Install, configure add-on applications K2, Nintex. Create and configure sites, lists, libraries with: columns and content types, custom master pages and page layouts, web parts, SharePoint Designer (or 3rd party) workflows. Optimize and implement SharePoint Enterprise Search.

·   Office365 Admin, Exchange, Lync, SharePoint, DNS, CNAME Configuration

 

Senior SharePoint Architect & Technical Project Manager (Remote) (02/2012 – 08/2014)

Contra Costa County Health Services – Martinez, CA

 

·   Oversee and lead the architectural design, development, migration, customization and integration efforts of enterprise solutions involving Collaboration, Portals, Enterprise Search, Enterprise Content Management (ECM), Business Process and Forms, and Business Intelligence (BI) and Reporting.

·   Lead meetings and engaged with business units to gather requirements for migration. Participated in business process analysis, documenting the process flow, and work with the business units to optimize the process from a procedural and technology standpoint.

·   Define and Implement Site Architecture and Metadata Taxonomy including: content types and columns on site, list, and libraries and implementing functionality such as office web apps, workflows, records centers, document sets, pages, web parts, data connections, and search configuration and criteria. Defining the deployment process and governance.

·   Lead daily client operations of SharePoint environments and interfaces including code migrations, setup/configuration, operational monitoring, troubleshooting and error handling, performance/tuning, problem determination and resolution. Define and implement security model, governance, disaster recovery plans.

·   Lead Quality Assurance and Testing, Work with development team to ensure business requirements are met, Inspect application to ensure it meets the technical specification, Work with project lead to prioritize and resolve issues.

·   Install and configure Windows Server 2008, 2012, R2 and Windows Services using Powershell: Active Directory, Active Directory Federation Services, Hyper-V, and IIS. Configure authentication: NTLM, Claims, with Kerberos (Delegation, SPN). Configure DNS, Network Load Balancers (F5, Barracuda), SSL Certificates, and IIS Bindings.

·   Install and configure SharePoint 2010, 2013 using Product Configuration Wizard and PowerShell (i.e. AutoSPInstaller). Configure SharePoint Service Applications and Features (i.e. Managed Metadata Service, Enterprise, and FAST Search). Install, configure Office Web Apps Server, Workflow Manager. Install, configure add-on applications K2, Nintex. Create and configure sites, lists, libraries with: columns and content types, custom master pages and page layouts, web parts, SharePoint Designer (or 3rd party) workflows. Optimize and implement SharePoint Enterprise Search.

·   Office365 Admin, Exchange, Lync, SharePoint, DNS, CNAME Configuration

 

 

Senior SharePoint Architect (06/2012 – 10/2012)

Federal Reserve Bank, San Francisco – San Francisco, CA

 

·   Oversee and lead the architectural design, development, migration, customization and integration efforts of enterprise solutions involving Collaboration, Portals, Enterprise Search, Enterprise Content Management (ECM), Business Process and Forms, and Business Intelligence (BI) and Reporting.

·   Lead meetings and engaged with business units to gather requirements for migration. Participated in business process analysis, documenting the process flow, and work with the business units to optimize the process from a procedural and technology standpoint.

·   Define and Implement Site Architecture and Metadata Taxonomy including: content types and columns on site, list, and libraries and implementing functionality such as office web apps, workflows, records centers, document sets, pages, web parts, data connections, and search configuration and criteria. Defining the deployment process and governance.

·   Install and configure Windows Server 2008, 2012, R2 and Windows Services using Powershell: Active Directory, Active Directory Federation Services, Hyper-V, and IIS. Configure authentication: NTLM, Claims, with Kerberos (Delegation, SPN). Configure DNS, Network Load Balancers (F5, Barracuda), SSL Certificates, and IIS Bindings.

·   Install and configure SharePoint 2010, 2013 using Product Configuration Wizard and PowerShell (i.e. AutoSPInstaller). Configure SharePoint Service Applications and Features (i.e. Managed Metadata Service, Enterprise, and FAST Search). Install, configure Office Web Apps Server, Workflow Manager. Install, configure add-on applications K2, Nintex. Create and configure sites, lists, libraries with: columns and content types, custom master pages and page layouts, web parts, SharePoint Designer (or 3rd party) workflows. Optimize and implement SharePoint Enterprise Search.

·   Lead daily client operations of SharePoint environments and interfaces including code migrations, setup/configuration, operational monitoring, troubleshooting and error handling, performance/tuning, problem determination and resolution. Define and implement security model, governance, disaster recovery plans.

·   Lead Quality Assurance and Testing, Work with development team to ensure business requirements are met, Inspect application to ensure it meets the technical specification, Work with project lead to prioritize and resolve issues.

·   Lead Data Center Consolidation efforts to migrate local server farms to consolidated centralized data center, migrated 40+ servers, 60+ site collections, solutions, BCS models and Secure Store service applications.

Senior SharePoint / Office 365 & VMWare Cloud Solutions Architect (12/2011 – 06/2012)

University of California, San Francisco – San Francisco, CA

 

·   Oversee and lead the architectural design, development, migration, customization and integration efforts of enterprise solutions involving Collaboration, Portals, Enterprise Search, Enterprise Content Management (ECM), Business Process and Forms, and Business Intelligence (BI) and Reporting.

·   Lead meetings and engaged with business units to gather requirements for migration. Participated in business process analysis, documenting the process flow, and work with the business units to optimize the process from a procedural and technology standpoint.

·   Define and Implement Site Architecture and Metadata Taxonomy including: content types and columns on site, list, and libraries and implementing functionality such as office web apps, workflows, records centers, document sets, pages, web parts, data connections, and search configuration and criteria. Defining the deployment process and governance.

·   Install and configure Windows Server 2008, R2 and Windows Services using Powershell: Active Directory, Active Directory Federation Services, Hyper-V, and IIS. Configure authentication: NTLM, Claims, with Kerberos (Delegation, SPN). Configure DNS, Network Load Balancers (F5, Barracuda), SSL Certificates, and IIS Bindings.

·   Install and configure SharePoint 2007, 2010 using Product Configuration Wizard and PowerShell (i.e. AutoSPInstaller). Configure SharePoint Service Applications and Features (i.e. Managed Metadata Service, Enterprise, and FAST Search). Install, configure Office Web Apps Server, Workflow Manager. Install, configure add-on applications K2, Nintex. Create and configure sites, lists, libraries with: columns and content types, custom master pages and page layouts, web parts, SharePoint Designer (or 3rd party) workflows. Optimize and implement SharePoint Enterprise Search.

·   Lead daily client operations of SharePoint environments and interfaces including code migrations, setup/configuration, operational monitoring, troubleshooting and error handling, performance/tuning, problem determination and resolution. Define and implement security model, governance, disaster recovery plans.

·   Lead Quality Assurance and Testing, Work with development team to ensure business requirements are met, Inspect application to ensure it meets the technical specification, Work with project lead to prioritize and resolve issues.

·   Lead Data Center Modernization efforts to modernize and migrate local server farms to consolidated centralized data center, built worldwide medical research sharing HIPAA compliant platform ‘MyResearch’ with VMWare View, including SharePoint 2010 Enterprise with Office Web Apps 2010, SAS, and Stata.

·   Office365 Admin, Exchange, Lync, SharePoint, DNS, CNAME Configuration

 

 

Senior SharePoint Architect (08/2011 – 12/2011)

United States Department of Defense – Fairfield, CA

 

·   Oversee and lead the architectural design, development, migration, customization and integration efforts of enterprise solutions involving Collaboration, Portals, Enterprise Search, Enterprise Content Management (ECM), Business Process and Forms, and Business Intelligence (BI) and Reporting.

·   Lead meetings and engaged with business units to gather requirements for migration. Participated in business process analysis, documenting the process flow, and work with the business units to optimize the process from a procedural and technology standpoint.

·   Define and Implement Site Architecture and Metadata Taxonomy including: content types and columns on site, list, and libraries and implementing functionality such as office web apps, workflows, records centers, document sets, pages, web parts, data connections, and search configuration and criteria. Defining the deployment process and governance.

·   Install and configure Windows Server 2008, R2 and Windows Services using Powershell: Active Directory, Active Directory Federation Services, Hyper-V, and IIS. Configure authentication: NTLM, Claims, with Kerberos (Delegation, SPN), Windows Identity Foundation, PKI Certificates. Configure DNS, Network Load Balancers (F5, Barracuda), SSL Certificates, and IIS Bindings.

·   Install and configure SharePoint 2007, 2010, using Product Configuration Wizard and PowerShell (i.e. AutoSPInstaller). Configure SharePoint Service Applications and Features (i.e. Managed Metadata Service, Enterprise, and FAST Search). Install, configure Office Web Apps Server, Workflow Manager. Install, configure add-on applications K2, Nintex. Create and configure sites, lists, libraries with: columns and content types, custom master pages and page layouts, web parts, SharePoint Designer (or 3rd party) workflows. Optimize and implement SharePoint Enterprise Search.

·   Lead daily client operations of SharePoint environments and interfaces including code migrations, setup/configuration, operational monitoring, troubleshooting and error handling, performance/tuning, problem determination and resolution. Define and implement security model, governance, disaster recovery plans.

 

Senior SharePoint Administrator (05/2011 – 08/2011)

Kaiser Permanente – Pleasanton, CA

 

·   Oversee and lead the architectural design, development, migration, customization and integration efforts of enterprise solutions involving Collaboration, Portals, Enterprise Search, Enterprise Content Management (ECM), Business Process and Forms, and Business Intelligence (BI) and Reporting.

·   Lead meetings and engaged with business units to gather requirements for migration. Participated in business process analysis, documenting the process flow, and work with the business units to optimize the process from a procedural and technology standpoint.

·   Define and Implement Site Architecture and Metadata Taxonomy including: content types and columns on site, list, and libraries and implementing functionality such as office web apps, workflows, records centers, document sets, pages, web parts, data connections, and search configuration and criteria. Defining the deployment process and governance.

·   Install and configure Windows Server 2008, R2 and Windows Services using Powershell: Active Directory, Active Directory Federation Services, Hyper-V, and IIS. Configure authentication: NTLM, Claims, with Kerberos (Delegation, SPN). Configure DNS, Network Load Balancers (F5, Barracuda), SSL Certificates, and IIS Bindings.

·   Install and configure SharePoint 2007, 2010 using Product Configuration Wizard and PowerShell (i.e. AutoSPInstaller). Configure SharePoint Service Applications and Features (i.e. Managed Metadata Service, Enterprise, and FAST Search). Install, configure Office Web Apps Server, Workflow Manager. Install, configure add-on applications K2, Nintex. Create and configure sites, lists, libraries with: columns and content types, custom master pages and page layouts, web parts, SharePoint Designer (or 3rd party) workflows. Optimize and implement SharePoint Enterprise Search.

·   Lead daily client operations of SharePoint environments and interfaces including code migrations, setup/configuration, operational monitoring, troubleshooting and error handling, performance/tuning, problem determination and resolution. Define and implement security model, governance, disaster recovery plans.

·   Lead Quality Assurance and Testing, Work with development team to ensure business requirements are met, Inspect application to ensure it meets the technical specification, Work with project lead to prioritize and resolve issues.

 

 

Senior SharePoint Administrator (09/2010 – 05/2011)

University of California, San Diego Medical Center – San Diego, CA

 

·   Oversee and lead the architectural design, development, migration, customization and integration efforts of enterprise solutions involving Collaboration, Portals, Enterprise Search, Enterprise Content Management (ECM), Business Process and Forms, and Business Intelligence (BI) and Reporting.

·   Lead meetings and engaged with business units to gather requirements for migration. Participated in business process analysis, documenting the process flow, and work with the business units to optimize the process from a procedural and technology standpoint.

·   Define and Implement Site Architecture and Metadata Taxonomy including: content types and columns on site, list, and libraries and implementing functionality such as office web apps, workflows, records centers, document sets, pages, web parts, data connections, and search configuration and criteria. Defining the deployment process and governance.

·   Install and configure Windows Server 2008, R2 and Windows Services using Powershell: Active Directory, Active Directory Federation Services, Hyper-V, and IIS. Configure authentication: NTLM, Claims, with Kerberos (Delegation, SPN). Configure DNS, Network Load Balancers (F5, Barracuda), SSL Certificates, and IIS Bindings.

·   Install and configure SharePoint 2007, 2010 using Product Configuration Wizard and PowerShell (i.e. AutoSPInstaller). Configure SharePoint Service Applications and Features (i.e. Managed Metadata Service, Enterprise, and FAST Search). Install, configure Office Web Apps Server, Workflow Manager. Install, configure add-on applications K2, Nintex. Create and configure sites, lists, libraries with: columns and content types, custom master pages and page layouts, web parts, SharePoint Designer (or 3rd party) workflows. Optimize and implement SharePoint Enterprise Search.

·   Lead daily client operations of SharePoint environments and interfaces including code migrations, setup/configuration, operational monitoring, troubleshooting and error handling, performance/tuning, problem determination and resolution. Define and implement security model, governance, disaster recovery plans.

·   Lead Quality Assurance and Testing, Work with development team to ensure business requirements are met, Inspect application to ensure it meets the technical specification, Work with project lead to prioritize and resolve issues.

SharePoint Administrator (04/2010 – 09/2010)

Steren Electronics Group – San Diego, CA

 

·   Responsible for the installation, configuration, test, and deployment of Windows, SharePoint servers on VMware Cloud Infrastructure, including but not limited to performance monitoring and tuning, life-cycle and upgrade paths according to schedule or as requested.

·   Administration of Windows Server Updates Services (WSUS), and SharePoint Foundation and SharePoint Server Service Pack Upgrades.

·   Administration of SharePoint 2007 sites and workspaces, proficient at workflows using the out-of-the-box or custom designed using SharePoint Designer 2007 and Visual Studio 2008. Configure out-of-the-box and custom web parts to interact with SharePoint 2007 lists, libraries, BDC/BCS, SQL databases, and other data sources.

·   Setting up and maintaining SharePoint 2007 Sites and Workspaces with SharePoint Content Publishing, and BDC/BCS components including KPI (Key Performance Indicator) Dashboards. Management of Content Types and Metadata, Form and Excel services, SharePoint Blogs, Wiki's, Discussion Threads.

·   Administration and maintenance of sites, libraries, and documents using unique or group level permissions/governance techniques. Document Management Specialist, Developing Documents Rollups.

·   Setting up and maintaining SharePoint 2007 Sites and Workspaces through Central Administration and Internet Information Services (IIS). Creating and deploying features and web parts using Visual Studio 2008, STSADM, and Central Administration while adding necessary web.config entries to ensure proper communication between data sources. Backing up and restoring sites from development to production environments using STSADM/PowerShell commands.

·   Responsible for creating site templates, layout and master pages for intranet site and workspaces using SharePoint Designer 2007, HTML, CSS, C# and creating graphics and layouts using Adobe Photoshop, Illustrator, and SharePoint Designer 2007.

 

Online Content Coordinator (Remote) (04/2008 – 05/2010)

Clear Channel Media & Entertainment - San Francisco, CA; San Diego, CA

 

·   Stations Include: KYLD, KHTS, KUSS, KLSD, KMYI, KGB, and KIOZ

·   Create, update, and maintain site pages for on station websites, using CSS, HTML, JavaScript, and XML/XSL. Coordinate with producers and designers for major site changes. Assist with design efforts for site pages, content production including recording audio and video clips of interviews with artists and celebrities in and out of the studio, photo galleries, videos, and third-party gadgets. Design email blasts and newsletters for station events and promotions.

·   Responsible for creating and maintaining Microsoft Office SharePoint Server (MOSS) 2003 and 2007 Sites and Workspaces through Central Administration and Internet Information Services (IIS).

·   Create, update, and maintain personality pages for On Air Personalities, and DJ’s. Pro-active site traffic monitoring and working with traffic department to keep on air ads in sync with online companion ads.

·   Created HD Video Streaming and Storage framework with Adobe Flash for KYLD in order to provide a live stream of event footage for viewers while storing a local feed in order to produce high quality edited clips for the event recap pages. Provide technical support for usability issues and critical site problems, as needed. Responsible for overseeing and providing IT/Engineering support for small to large station events and concerts sold out in excess of 20,000 people.

 

SharePoint Administrator (02/2010 – 04/2010)

Intuit, Inc. – San Diego, CA

 

·   Responsible for creating and maintaining Microsoft Office SharePoint Server (MOSS) 2007 Sites and Workspaces with SharePoint Content Publishing, and BDC components including KPI (Key Performance Indicator) Dashboards. Management of Content Types and Metadata, Form and Excel services, SharePoint Blogs, Wiki's, Discussion Threads. Administration and maintenance of sites, libraries, and documents using unique or group level permissions/governance techniques. Document Management Specialist, Developing Documents Rollups.

·   Responsible for creating and maintaining Microsoft Office SharePoint Server (MOSS) 2007 Sites and Workspaces through Central Administration and Internet Information Services (IIS). Creating and deploying features and web parts using Visual Studio 2008, STSADM, and Central Administration.

·   Responsible for creating site templates, layout and master pages for intranet site and workspaces using SharePoint Designer 2007, HTML, CSS, C# and creating graphics and layouts using Adobe Photoshop, Illustrator, and SharePoint Designer 2007.

·   Coordinate with producers and designers for major site changes. Assist with design efforts for site pages and content migration for Human Resources and Workplace Global (US, UK, Canada, India) SharePoint Environments.

·   Work with third-party providers to ingest and integrate external data, and generate content feeds for use on internal sites.

 

IT Operations Lead 2 (03/2009-06/2009)

Google, Inc. – Mountain View, CA

 

·   Directed the daily operations while analyzing workflow and establishing priorities for constantly improving network performance and creating strategic computing guidelines and procedures

·   Fix books after they have been scanned in order to meet Google Books quality standards. Use the Typo Request Tool (a ticket-based tool which a publisher representative at any Google Books location worldwide uses to report problems with books) to fix books according to publisher representative specifications, and/or Google Books specifications. Tools that are used in conjunction with the Typo Request Tool are: Adobe Acrobat Professional, Adobe Photoshop, and custom Linux commands/scripts.

·   Problems supported include (but are not limited to): incorrect metadata, bad images, miss-tagged images, un-cropped/over-cropped images, incorrect page order, incomplete or merged scan jobs, and pages with wrong orientation.

·   Prepare publisher-provided copies of books for upload to Google Books by preparing content that is provided by publishers (on a CD or a Drive), by formatting pages to Google Books specifications.

 

Senior Systems Administrator (04/2004 – 09/2008)

Chrysler Group – Sunnyvale, CA

 

·   Responsible for the installation, configuration, test, and deployment of Windows, SharePoint servers on VMware ESX/ESXi Cloud Infrastructure, including but not limited to performance monitoring and tuning, life-cycle and upgrade paths according to schedule or as requested. Use tools and systems to deploy Windows, including AD, WSUS, SCCM/SMS, PXE, imaging tools; manage the infrastructure on which those tools are deployed. Designing, Architecting and implementing solutions based on Citrix XenApp, XenDesktop and other related products to build world class application delivery infrastructure.

·   Evaluate OS level security risks within the corporate environment; propose and implement solutions to make Chrysler's corporate environment secure while minimizing the impact to employee efficiency and workflow. Investigate and develop software to help manage the Windows fleet and gather metrics around usage, security, and software licensing. Work closely with the other Operating Systems teams to build cross-functional tools and support systems. Created client support infrastructure with rapid restore customized image builds of Windows XP to increase productivity and reduce downtime.

·   Administration of Windows Server Updates Services (WSUS), and SharePoint Foundation and SharePoint Server Service Pack Upgrades.

·   Administration of SharePoint 2007 sites and workspaces, proficient at workflows using the out-of-the-box or custom designed using SharePoint Designer 2007 and Visual Studio 2008. Configure out-of-the-box and custom web parts to interact with SharePoint 2007 lists, libraries, BDC/BCS, SQL databases, and other data sources.

·   Setting up and maintaining SharePoint 2007 Sites and Workspaces with SharePoint Content Publishing, and BDC/BCS components including KPI (Key Performance Indicator) Dashboards. Management of Content Types and Metadata, Form and Excel services, SharePoint Blogs, Wiki's, Discussion Threads.

·   Administration and maintenance of sites, libraries, and documents using unique or group level permissions/governance techniques. Document Management Specialist, Developing Documents Rollups.

·   Setting up and maintaining SharePoint 2007 Sites and Workspaces through Central Administration and Internet Information Services (IIS). Creating and deploying features and web parts using Visual Studio 2008, STSADM, and Central Administration while adding necessary web.config entries to ensure proper communication between data sources. Backing up and restoring sites from development to production environments using STSADM/PowerShell commands.

·   Responsible for creating site templates, layout and master pages for intranet site and workspaces using SharePoint Designer 2007, HTML, CSS, C# and creating graphics and layouts using Adobe Photoshop, Illustrator, and SharePoint Designer 2007. Worked closely with marketing team to create, update, and maintain site pages for corporate sites, using CSS, HTML, JavaScript, and XML/XSL. Coordinate with producers and designers for major site changes. Work with third-party providers to generate content feeds for use on partner web sites. Assist with design efforts for site pages, content archival, photo galleries, videos, and third-party gadgets.