IT leader & architect with extensive and deep experience (18+ years, multiple industries, 30+ full-lifecycle applications/products) in IT Architecture, Software Development, Application & Data Integration, and Business Relationship Management across eCommerce, ERP, and CRM domains. Deeply practiced in SOA, Cloud, Mobility, Web & B2B, Custom Development (Java/LAMP/.NET), ERP technologies. Strong business acumen, communication, leadership, and team development skills

¡        Project, Department, and Staff Management

o        7+ years IT director level experience with two Fortune 200 companies and one $50+ billion healthcare organization, overseeing or directing 20+ enterprise or departmental initiatives

o        Managed up to $10 million investment/operations budget and 50+ onshore/offshore resources for multiplied team performance, including extensive vendor management and contract negotiations across a variety of technology vendors and outsourcers.

o        15+ full lifecycle project management (5 – 20 people project size) and software delivery in the earlier career stage (1996 – 2003) for a multitude of Fortune 500 companies

¡        Architecture, Technology, and Frameworks

o        Architected and improved architecture delivery for numerous multi-million to $100 million+ business transformation IT initiatives and mission critical systems across 25+ companies

o        Successfully led and directed the architecture delivery and execution of a multi-hundred million business transformation program for a Fortune 70 company, with the overall architecture and new technology implementation accountability for a 400+ implementation team across 7+ sourcing vendors

o        Implemented technology capabilities from all major technology providers (IBM, Microsoft, Oracle (including BEA, SUN), SAP, and OSS providers)

o        Deeply practiced in architecture and design patterns and their fit-for-purpose scenarios, EA frameworks (TOGAF, FEAF, Zachman), and EA tools (Troux, Mega, Sparx, Rational, Aris, etc.)

o        Well versed in Cloud (AWS, Google API, Azure), Mobility (Mobile Platforms & Frameworks, Android and iOS), Big Data (Hadoop and Data Mining), and Social Network (Twitter API, Facebook API) technologies

Enterprise Architecture Principal (Director) championing & guiding architecture best practices, solution architecture, and technology innovation for the company’s key business/IT initiatives across the IT technology and application portfolio

¡        Solution Architecture & Architecture Improvement: Led solution architecture practice or improvement for key initiatives in Lab, Claims, ICD-10, Pharmacy, Patient Appointment, eBusiness, B2B (EDI), SOA Infrastructure, Cloud/ASP, and Mobility across Health Plan, Care Delivery, and Clinical Operations Services

¡        Enterprise Architecture & Technology Management: defined architecture roadmaps, reference architectures, technology standards (100+ technology products), design & usage patterns, solution architecture practices across the company’s Web, B2B, BPM, BRMS, Application Integration, Middleware, Application Server/Platform, SOA, and OSS domains, including PaaS, SaaS capability & maturity models. Also co-developed the company’s mobility technology standards & UI guidelines

¡        Portfolio Architecture Practice & Optimization: championed & co-led the development of portfolio architecture knowledge management, resulting in reduced cost, time, and risks in investment project planning and solution architecture execution

¡        Technology Optimization & Planning : defined a product assessment and demand forecasting model in accordance with the company’s technology directions for a multi-hundred million dollar purchase agreements from a technology vendors across hundreds of software products; consolidated technology directions across all IT domains and incorporated cloud/virtualization and server commoditization impact to the overall technology directions

-          Enterprise Architecture Lead (Chief Architect) for a multi-hundred million dollar enterprise-wide business transformation program driven by SAP and Microsoft technologies across all major business processes with architecture ownership for the overall program across 400 people and 7+ sourcing vendors

-          Led and managed a team of 50+ onshore/offshore managers, architects, PMs, and developers with accountability and responsibility for technologies and services across all eCommerce Transactions, Enterprise Application Integration (Data, Application, & Processes), Master Data Management (MDM), Online Catalog, Enterprise Portal, Product Pricing, Web License Configuration, and Customer Price and Catalog Files

¡        Program Enterprise Architecture Roadmap & Execution

·          Led the definition & delivery of the Enterprise Architecture Blueprint & Designs with business and process stakeholders, which also includes the enterprise solution architecture details to guide the realization of the technical implementation of the multi-year and global SAP initiative across eCommerce (Web & B2B) Architecture, Applications Portfolio Roadmap, Integration & SOA Framework, Business Intelligence, Master Data Management (Products), Portal, and Data Architecture

·          Collaborated with global/country Web stakeholders and architected the new and consolidated web platform on Microsoft Technology (MOSS, Commerce Server, .NET Framework (3.5), MS SQL Server, TFS, and SCOM)

¡        Application Delivery & New Technology Implementation

·          Directed the solution architecture design (functional & technical design) across ECC, BW/BI, MDM, Portal, EAI, and eCommerce across hundreds of transactions in OTC, P2P, SCE, FIN, and VCM

·          Led the design and implementation of the company’s new SOA and Integration Infrastructure that connects all the eCommerce transactions across Web and B2B platforms with real-time interoperability and manageability across WMS, TMS, PeopleSoft, SAP and Mainframe systems

·          Led the development and deployment of ERP Pricing replication in IPC and Inventory Availability Check (ATP) for Web and B2B transactions for resellers and end users across multiple sites for over 2 million real-time daily transactions in support of catalog processing, pricing and inventory inquiries, quotation, and order processing

·          Led the design, development and optimization of a pricing & product catalog generations for Ingram’s customers on SAP IPC, SAP CRM, and SOA framework supporting hundreds of millions of daily pricing transactions

·          Architected Master Data Management and Product Information Management & Integration with upstream and downstream systems for web products (170,000+), catalog mgmt, data enrichment, & characteristic based search

·          Directed integration design with the Amazon cloud offerings for several Ingram internal and external (hosted) applications and SaaS offerings for Ingram SOA services

·          Directed SAP Portal development and deployment as the application portal for all SAP applications (BW, BO, ECC, etc.) and interoperability with MOSS

·          Saved $3 million in application delivery budget in one fiscal year through internalizing expensive consulting resources, outsourcing to second tier vendors, technology and architecture optimization in project executions

¡        Operations & Support

·          Improved the enterprise-wide EAI operations practice with proactive/preventive monitoring for 4 nine SLA, which also integrated with enterprise wide infrastructure and platform monitoring solutions

·          Established proactive SAP NetWeaver (PI, IPC, MDM, Portal) monitoring operations model with Wily and enterprise monitoring solutions

(Technology & Tools: ECC 6.3, SAP NetWeaver(7.x) Portal, PI, BI, MDM; Business Object; SAP ECC 6.3; IPC on CRM 7.0; SRM; NWDI & NWDS; Oracle 10g (RAC); MOSS & Commerce Server; .NET 3.5 (ASP.NET, WF, WCM); MS SQL Server; SCOM; TFS; TIBCO; SOA Manage; Java/J2EE, ETL, Oracle Streaming, TOAD)

¡        Managed WB’s Enterprise Application Architecture domain to also include Application Strategy, Solution domain specific Reference Models, and Application Architecture Practices for project teams across the WB MIS organization

¡        Managed and enhanced WB’s Enterprise Architecture Management System implemented with Troux and based on FEAF and Zachman framework representing the full WB application, technology, infrastructure portfolios, and Data Reference Model, providing

¡        Led the WB Enterprise Monitoring initiative based on ITIL and ITSM across major WB applications (SAP, Oracle Apps, Microsoft, and Web (BEA/IBM-based) systems)  including infrastructure, platform, and business processes by evaluating all major/existing monitoring solutions at WB (Mercury, Tivoli, HP Openview, Wily, SAP SMD, Tidal, MOM, NetCool, and NetIQ)

¡        Architected the upgrade of Microsoft Dynamics (CRM) for WB Studio Facilities, right management application (.NET 3.0, C#, VB.NET, Crystal Reports, MS SQL) for WB Consumer products, and upgrade of an license tracking application (VB.NET, ADO.NET, and SSIS) for Participations Department

¡        Developed the first and subsequent iterations of the WB IT Strategic Plans, outlining 3-5 year IT strategies with SAP as the strategic technology and alignment with WB Business Strategy

¡        Developed WB SOA Landscape, Maturity Roadmap, and Reference Models integrating SAP (ESOA), IBM, and Microsoft Technologies

¡        Led or provided solution architecture design for key WB projects for their solution architecture and integration design, production readiness assessment, and risk mitigation strategies with technologies in J2EE (IBM WebSphere Platforms), .NET (VB, C#, ASP.NET, Controls), SAP ECC & NetWeaver, and Oracle (PeopleSoft 8.0 and Fusion Middleware).

(Tools & Technologies: Rational Software Architect (7.0), WebSphere Server, WebSphere MQ, BO (XI),Teradata, Cognos, Crystal Report, SAP NetWeaver Portal, BI, MDM; NWDI & NWDS, Oracle 10g (RAC), MOSS, Commerce Server, .NET 3.5 (ASP.NET, WF, WCM), MS SQL Server, TFS,  Java/J2EE, ETL (Informatica, SSIS), ER/STUDIO, TOAD)

Business IT Assessment: analyze client’s business needs and IT environments; provide assessment and roadmap for optimizing IT execution and planning with BEA and/or other’s technology for

§         Washington Mutual: BEA Platform Solution (Portal, Integration, Data and SOA) for legacy application’s migration to SOA, Web/Portal enabled solution

§         Toyota Financial Services: BEA Portal Solution across 10+ systems with EAI on TIBCO and CRM on Siebel

§         New Century Mortgage: BEA Platform Solution (Portal, Integration and SOA) for Loan Origination System

§         JPL: BEA Platform Solution (Portal, Integration and SOA) across the JPL systems

Architecture Guidance and Best Practices

§          Deloitte/State of California (Integration): document management and workflow system architecture

§          Digital Insight (Portal): architecture guidance for scalable Portal Framework Implementation

§          Gambro (Platform 8.1): BEA platform best practice recommendations for its enterprise transformation

§          Juniper Networks (Portal): recommendation leveraging BEA License program from WLP 7 to WLP 8

§          PetCo (BEA Platform): storefront application optimization guidelines on BEA and PeopleSoft

§          Toyota Motor Sales (Platform (Portal, Integration, Liquid Data)): Architecture Lead for a publishing project

§          Wily (Portal): specification help on Wily Portal Manager for BEA Portal

System Health Check/Production Readiness Analysis

§          Wells Fargo (WLS): system healthcheck & architecture and system optimization WF online business systems

§          Pacific Life (WLS): system health check and production issues with system performance and clustering

§          SDDPC (WLS): provided system health check and mentoring on EJB development with WebLogic workshop

§          PG&E  (WLS): led the performance tuning for PG&E’s Online Bill Presentment System

§          Sony Hong Kong (WLP): conducted production readiness analysis for its online game and community site

Jul. 2003-Dec. 2003 (Consultant with diCarta, San Carlos, CA)

United HealthCare (Minneapolis, MN): Contract Management Solution (Jul.2003 – Dec.2003)

(Based on diCarta’s Contract Management Product) Technical Project Manager/Lead Architect

Jun. 2002-Jul. 2003 (Consultant with Digital Evolution, Santa Monica, CA)

Nissan North America (Gardena, CA): Brand Scorecard Application (2.2003 – 7.2003)

(Custom solution utilizing SOA Software’s Service Mgmt Product): Technical Manager/Lead Architect

Mercury Insurance Group (Brea, CA): Home & Auto Insurance IVR & Web CSR System (7.2002 – 2.2003)

(IBM Voice Server utilizing SOA Software’s Service Mgmt product): Project Manager/Lead Architect

Apr. 2001-May. 2002 (Consultant with RadixOne, Marina Del Rey, CA)

Merck (NJ): Veterinary Manual Online (12.2001 – 5.2002)

(Custom solution with XML and J2EE): Engagement Architect & Lead Architect

Compex Legal Services (Los Angeles, CA): Legal Document Service (10.2001-12.2001)

(Custom solution with Oracle, BPM Workflow, and J2EE)): Lead Architect

SunGard (Calabasas, CA): Treasury Application (8.2001-11.2001)

(Custom solution with WebLogic Products): Lead Architect

MedImpact (San Diego, CA): Analytic Reporting Application (4.2001-11.2001)

(Custom solution with WebLogic and webMethods) Lead Architect

Sep. 2000-Apr. 2001 (consultant with AnswerFriend, Los Angeles, CA)

Sun Microsystems (Santa Clara, CA): AskSun KM System (9.2000-4.2001)

(Based on AnswerFriend’s Search Product): Technical Account Manager & Lead Architect

May 2000-Apr. 2000 (Architect for YellowShirt (startup, Pasadena, CA))

YellowShirt (Pasadena, CA): Job Schedule for ASP (5.2000-9.2000)

(Based on webMethods, WebSphere): Lead Architect

Sep. 1998-May 2000 (Consultant with Intellicorp, Mountain View, CA)

HP (Cupertino, CA): Configure-to-Order System (10.1999-5.2000)

(Based on SAP’s CRM and SCE products): Project Manager for IntelliCorp

Siemens (Leipzig, Germany): Sales Force Automation System (4.1999-10.1999)

(Based on SAP’s CRM and SCE products): Consultant for IntelliCorp

IBM (Tampa, Florida): Service Configuration System for Disaster Recovery (1.1999-4.1999)

(Based on SAP’s CRM and SCE products): Consultant for IntelliCorp

SAP Lab (Palo Alto, CA): Competitive Analysis (9.1998-12.1998)

(Based on SAP’s CRM and SCE products): Lead VC and SCE/IPC Modeler (IntelliCorp)

Sep. 1997-Sep. 1998 (Consultant with Trilogy, Austin TX)

Digital Equipment Corporation (MA): Configure-to-Order System (9.1997-9.1998)

(Based on Trilogy’s products): Project Manager

Jul. 1996-Sep. 1997 (Consultant with Intellicorp, Mountain View, CA)

Wells Fargo Bank (San Francisco, CA): Inbound Mail Agent (2.1997-9.1997)

(Based on Brightware’s BRMS/Text classification products): Technical Lead

State of California (Sacramento, CA): Correctional Management Information Systems (CMIS) (7.1996-1.1997)

(Based on Brightware’s KBS products): Sr. Developer

Master of Science in Artificial Intelligence – University of Georgia, Athens, Georgia, USA