sangeeta M. Santani                     301-890-8795 Home

1220 East-West Hwy, #601,              240-381-0366 Cell

Silver Spring, MD 20910          sangeeta.m.santani@gmail.com

EXPERIENCE SUMMARY:

 

Over 23 years of global work experience as an Information Technology Management Professional in the Government, Telecom, Manufacturing, Computer Training, and Information Technology Industries with extensive experience in managing both onshore and offshore projects & teams. Major activities involves senior level Project Management, Enterprise Architecture with FEAF/TOGAF/FSAM/CPM, Technical Assessment, Information Technology Specialist, Business Solutions Provider, and a Team Lead with expertise in the design, development, implementation, maintenance, and oversight management of large-scale, complex, and highly visible systems across varied software and hardware platforms. Holds Masters in Computer Science and MBA from Robert H. Smith School of Business (University of Maryland) in Finance & Strategy. ITIL v3, Oracle, and a Java Certified Professional. Currently representing IT Shared Services (ITSS) Enterprise Architecture Team at the Federal Government Agency’s Enterprise Architecture Counterpart (EAC) group.

Professional Experiences:

 

Senior Enterprise Architect

Consultant for Department of Education Federal Student Aid (FSA) - Washington, DC

November 2013 to Present

In the role of Senior Enterprise Architect consultant for the Federal Student Aid (FSA), undertaken the development of Enterprise IT Architecture. The role expects in-depth knowledge of CPM, FEAF, and COBIT frameworks and good understanding of emerging technological trends in Cloud Computing, Mobile Computing, Social Engineering, Big Data Ecosystem, Business Intelligence (BI) Dashboards & Analytics, SOA, MDM, and Cyber Security.

 

DIRECTOR ENTERPRISE ARCHITECTURE, LEAD TECHNOLOGY EVALUATOR, SENIOR ENTERPRISE SOLUTIONS ARCHITECT:

·              Proposed and developed Security Reference Architecture and created Security, Risk and Compliance Guidelines to assess the Cyber Security Environment at Department of Education (ED). The Security Architecture provided an overall framework for managing the risks of cyber threats and vulnerabilities. It helped identify gaps, prioritize on the critical functions, sub-functions and protect the agency as it delivers IT services to its customers. Leveraging FEAF 2.0 Security Reference Model (SRM) and NIST’s Risk Management Framework (RMF), designed agency’s SRM which demonstrated how it can be used to consolidate agency specific purpose, risk profiles, and security controls. The Architecture Framework helped the stakeholders in delivering comprehensive leadership in developing and implementing enhanced enterprise-wide trusted environment. Proposed Incident Response (IR) Plan and recommended best practice (Incident Response, Patch & Vulnerability Management, Configuration & Change Management, Disaster Recovery) process flows for remediating risks related to the cyber security incidents and vulnerabilities.

·              Performed thorough evaluation of the technologies in the Big Data ecosystem, Business Process Management (BPM) solutions that includes Complex Event Processing (CEP), and Business Rules Management System (BRMS), carried out analysis of the vendor technologies, products, & platforms, did cost-benefits analysis and guided business and IT stakeholders at FSA about their applicability and suitability which resulted in choosing the most appropriate technology for the identified use cases (Fraud detection, 360° view of customers, security monitoring & analytics) and to implement, reuse, and integrate BRMS, and CEP for Big Data Solutions at the enterprise level.

·               Proposed standards and design principles for Open Data initiative at FSA. Researched technological trends for opening Government data to the public, federal and external partners as well as internal. Provided executive briefing to the leadership team at the Department of Education to show how the use of new generation APIs and API Management (APIM) in relation to Mobile, Cloud, Open Data, Social Networking are essential for the enterprise to do business beyond the walls of their data centers and provide opportunities of expansion, reuse to our customers, businesses and the public. Proposed Open Data Portal web site design (web page design, mock -up artifacts, dashboard views) to categorize, organize and publish enterprise data in a way that relevant data can be easily discovered and accessed in a machine readable format. Demonstrated how implementing various social engineering techniques of crowdsourcing, gamification, business intelligence (scorecards, interactive dashboards, analytics), ideahub, blogs, wikis etc. can help create more of a partnership between government and the public by facilitating multidirectional communication, collaboration channels, and participation with the citizens which can help extend & explore the further reuse of open data for innovative business solutions. Performed COTS tools market research and recommendations to build the ed.data.gov site.

·               Performed FSA’s FY14 Investments à FEAF 2.0 BRM and Investments à Systems à FEA 2.0 ARM, IRM mapping in order to support creating LOAN Segment Modernization Plan (LSMP) for FY14.  Populated required fields in the LSMP to request FY14 funding to OMB at The Department of Education and for populating Enterprise Architecture Repository for generating various artifacts in the future.

·               Active participation in analyzing the cloud computing service model and delivery model options provided by third party in order to migrate FSA’s CRM, BI, and SharePoint 2010 platforms to the cloud. Provided SME support and performed thorough analysis of the migration options, created gap analysis report against industry practices and guided FSA in selecting the appropriate cloud provider and cloud service / brokerage model to migrate SharePoint 2010 to the proposed Cloud platform and important areas to be addressed prior to the migration decisions.

·               Proposed Technology Standards Approval process within FSA Line of Business to evaluate requested technologies by performing technical assessment; security, and infrastructure reviews. Provided Executive Briefing to propose various ideas to the stakeholders and created an approach to (fully) operationalize Technology Standards Profile (TSPG) with new ideas to take it to the next level and for improved compliance and licensing. All this resulted in strategizing to operationalize Technology Standards Profile (TSPG) for better compliance and synchronizing FSA’s Asset Management Software List with the Technical Reference Model and collaborating distinct systems for SW approval, installation & licensing.

·               Proposed and performed mapping from Federal Enterprise Architecture Infrastructure & Application Reference Models (FEA 2.0 IRM & ARM) to FSA’s Technical Standards and Products Guide (TSPG) which helped in categorizing and optimizing technology standards for improved compliance and OMB reporting. Future benefits are perceived to synchronize and integrate TSPG with the Change Management (CMDB) and SW Asset Management Processes for architectural touch points and enabling Enterprise Architecture (EA) Governance to better align agency’s IT with Business Goals.

 

Senior Enterprise Architect

Consultant for Federal Aviation Administration (FAA) - Washington, DC

April 2010 to November 2013

In the role of Enterprise Architect consultant for the Federal Aviation Administration (FAA), undertaken the development of Technology, Application, Integration, Business & Solutions Architecture, Use of Rational System Architect Software to capture As-Is and developed To-Be reference models for Air Traffic Organization (ATO) support functions, Use of Troux Enterprise Portfolio Management Tool to generate a range of Artifacts for Stakeholders Analysis and appropriate business decisions. The role expects in-depth knowledge of CPM, FSAM, FEAF, and COBIT frameworks and good understanding of developing FEA reference models for Business/Service /Performance/Technology/Data domains using inputs such as Mission, Vision, Business Priorities, Roadmaps, Operational Pain-Points, Organization roles and responsibilities.

 

SENIOR ENTERPRISE ARCHITECTURE, LEAD TECHNOLOGY, INTEGRATION AND ENTERPRISE SOLUTIONS ARCHITECT:

·               Proposed and Developed Mobile Computing Reference Architecture to support as a mobile services provider initiative for the FAA agency. The Architecture provided staged approach that helped Architecture and Applied Technology (AAT) team at Federal Aviation Administration (FAA) in efficiently piloting enterprise mobility management program; it provided Architecture & Governance Model to align mobility with core IT services ensuring fully secure Enterprise Mobility.

·               Created Mobile Enterprise Application Platform (MEAP) blueprint and supported Solutions Delivery group at FAA in developing native, web and hybrid mobile apps. Performed thorough research of the emerging products and technologies in the area of mobile application development platform (MADP) and guided FAA in piloting, adopting, and standardizing technologies for enterprise mobile apps development.

·               Developed Collaboration Services Reference Architecture to support “Information Delivery & Management” group in integrating and optimizing tools & platforms in communication, coordination, and collaboration workspaces for IT shared services (ITSS) at FAA.

·               Developed Cloud Computing Reference Architecture to support private cloud initiative at FAA. Evaluated emerging technologies & trends for cloud based models, and proposed technologies for IaaS and PaaS cloud based services. Proposed early cloud adoption / suitability guidelines and performed cloud suitability assessment to migrate existing FAA applications & systems to the cloud.

·               Developed Big Data strategy and reference architecture to demonstrate the application of big data solution at FAA. Performed market research on Big Data Technologies (NoSQL, HDFS, MapReduce, and Real-Time Analytics) and carried out thorough assessment of FAA’s Emergency Operations Network (EON) System for implementing using Big Data technologies to enhance efficiency and provide real time information insights for accurate & faster decision making.

·               Leveraging Federal Enterprise Architecture Technical Reference Model (FEA TRM), designed FAA ATO Technical Reference Model (TRM) which demonstrated how it can be used to consolidate ATO IT standards and licensing. Integrated ATO IT Technical Reference Model (TRM) with the NSB (National Software Board) and the IT Asset Management processes (ITAMS) which established architectural touch points in software change management (CMDB) and software acquisition processes; Established and formally Introduced Technology Standards Approval process within ATO Line of Business to evaluate requested technologies by performing technical assessment; security, infrastructure, and agile team reviews which resulted in synchronizing the Asset Management Software List (ITAMS) with the Agency’s Technical Reference Model and collaborating distinct systems for SW approval, installation & licensing. Automated standards approval process by integrating InfoPath forms with SharePoint and added workflows for Technology Control Board (TCB) review so that to promote approved LOB standards further as Federal Aviation Administration (FAA) agency wide standards. Participation in Technology Review Board (TRB) to review new technologies & trends and collaborate with other Technical Architects in performing technical assessments of the proposed technologies; provided strategic guidance to the client in the use of Technology & Solutions Architecture to improve capability, productivity, and effectiveness in the delivery of FAA ATO’s services. Represented ATO in FAA Technology Review Board (TRB) and Technology Control Board (TCB) for Technologies roadmapping and standardization decisions. Created Executive Briefing to communicate various ideas and opportunities that could be executed to operationalize and take the Technology Architecture to the next level and proposed Next Generation TRM Application Prototype Design.

·               Performed thorough assessment of the “Technology Roadmap Builder” Tools developed by third parties (Corporate Executive Board, Alfabet, Troux), generated mock-up artifacts and strategically guided the client in their use for reporting and analysis purpose to improve in the delivery of Enterprise Architecture Services and it’s capability, productivity and effectiveness in decision making. Utilizing the Tool, developed ATO IT As-Is and To-Be Technology Roadmaps. Researched emerging Infrastructure, applications, and information technologies & trends, did industry benchmarking, performed risk, impact, value & dependency analysis, and guided FAA’s Infrastructure, Solutions & Information Delivery Groups in collaboratively developing emerging technologies roadmapping process to enable strategic engagement and decision making in adopting emerging tools & technologies and by linking it to the business initiatives and business goals and to facilitate communication and discussion on how ATO should plan its future IT shared services environment to support FAA mission and ATO goals.

·               Represented ATO Architecture Team in the FAA Enterprise Architecture Counterpart (EAC) group discussions. Collaborated with subject matter experts in the ATO IT to populate the Enterprise Architecture repository with a comprehensive set of as-is investment, business, systems, applications, technologies, infrastructure, security, and privacy data in support of the FAA initiative to develop CY2014 EA and Roadmap and to fulfill requirements of the Office of Management and Budget (OMB) for Enterprise Architecture data call.

·               Provided SOA Architecture support to Solutions Delivery and Information Deliver groups. Developed & Proposed strategy to generate applications remediation list to Support Windows 7 migration project; supported the strategy with thorough data analysis and dashboard reports that exceeded Windows 7 migration program office expectations and entrusted the ATO EA group in the major activities and decision makings of the Windows 7 migration project.

·               Actively participated in successfully piloting TROUX Enterprise Portfolio Management (EPM) tool at FAA within succinct timeframe. By mapping TROUX Meta Model for FAA’s portfolio management scope, demonstrated a phased approach for effectively piloting the tool. Recommended strategy for identifying / selecting useful artifacts & corresponding data collection techniques; and with close coordination & collaboration with various LoBs (ATO, ARD, AVS, ARC) fulfilled data call and developed multiple Business, Applications, Data & Technology related artifacts that provided a useful Line of Sight for FAA’s IT Shared Services collaboration, consolidation efforts & decision making.

·               Developed EA Value Metrics to measure and demonstrate the value of the EA Program at FAA. Aligned EA metrics to the FAA Business Goals and developed EA Performance Scorecard Dashboard views for better analysis. It assisted FAA in assessing the maturity level of the EA Program and helped in planning to deliver the targeted business value.

 

SME, BUSINESS ANALYST, BUSINESS INTELLIGENCE, PROJECT MANAGEMENT AND DOCUMENTATION:

·               Managed and oversee the execution of project requirements, preparation of a project plan, generated Business Rules, and provided Subject Matter Expertise in developing an Interactive Technical Reference Model (iTRM) Dashboard Application Interface using SAP Business Objects to consolidate and communicate The Federal Aviation Administration’s Technology Architecture Information. Facilitated communications and provided technical guidance to two sets of prime contracting staffs. Lead User Acceptance Testing (UAT) and integrated the iTRM Dashboard Application with the EA Communications SharePoint Web Site.

·               Collaborated with Information Management and Delivery Team, and designed Applications Dashboard views for analysis & reporting. Overseed development of the dashboard using a Tableau Dashboard tool and integrated dashboard views with SharePoint 2010. These views provided stakeholders with the insight on various applications mapped to the business domains that are supporting FAA business functions & processes. It helped management make investing, divesting decision; applications retirement, applications reuse related decision making. Developed applications heath-check related artifacts by linking the FAA applications inventory to the Technical Reference Model. The artifacts demonstrated the technology risk of the FAA applications and provided guidelines to migrate the applications developed and maintained in retired / legacy technologies to the most current technologies that are enterprise standards.

·               Proposed Strategy to develop Segment Architecture using FSAM and developed Meta Model using Rational System Architect (IBM RSA) Tool. Assessed FAA ATO’s existing Enterprise Architecture Meta Model, generated Business Requirements, and provided business attributes & recommendations to the Information Architecture Team to verify attribute mappings / classifications for developing To-Be Enterprise Architecture Meta Model for the Non-NAS FAA ATO Organization. Participated in designing the conceptual and logical architecture repository. Conducted discussions with other Enterprise Architects and Project Managers in the ATO EA Team to identify essential elements for documenting business work flows and provided best business practices of intranets to the client.

·               Developed EA Communication Plan for successful and high-performance EA practice and developed Strategy for the Information/contents Delivery of the Segment Architecture Project. Created Design Specifications to use Microsoft Office SharePoint (MOSS 2010) Tool as a communication channel for the contents delivery of the Segment Architecture Phase-I project. Demonstrated ability to clearly, accurately and completely document meeting discussion topics and action items.

 

SHAREPOINT ADMINISTRATION, MANAGEMENT AND SOLUTIONS DEVELOPMENT:

·               Lead efforts in designing Enterprise Architecture Awareness, Communication and Collaboration Portal and single handedly implemented and administered the Enterprise Architecture Information Delivery on SharePoint 2010 platform. In scarce resources, accepted the challenge of mastering skills in Microsoft Office SharePoint 2010 tool and designed / developed / implemented the SharePoint Portal Web-Site for Enterprise Architecture Project within one month. Applied the best SharePoint  practices on branding, navigation, site map, site provisioning, customization using HTML, JavaScript, AJAX, JQuery, other third party customized web parts, Excel Services, custom groups, dashboards, report center, enterprise search, Business Data Catalog (BDC), SharePoint designer administration, Site Usage Analytics, reporting services, User Management, Access Control, Bamboo Solutions, and the SharePoint inheritance. Integrated SharePoint with Google Simile, and Tableau, SAP Business Objects Dashboard Tools. The SharePoint content provided management an appropriate engagement model to display the artifacts and the blueprint for the EA program. Further enhancements made for the Decentralized Contents Delivery of the architecture information by adding workflows for editing, approval and publishing of the artifacts for various architecture domains.

·               Proposed and Implemented a Social Engineering technique of Crowdsourcing to facilitate effective & efficient mechanism in gathering inputs & knowledge from FAA wide stakeholders to fill the gaps & conclude the AS-IS architecture for total 14 FAA segments. The other social engineering features of Gamification, Blogs, Wikis, and Dashboard analytics made portal sites more interactive & operational.

·               Integrated Microsoft InfoPath Forms with Bamboo Solutions for the SharePoint Platform to automate process of receiving, compiling technology requests; evaluation by the Technology Control Board (TCB) to approve / disapprove customer requests, and communicating evaluation results to the requester using SharePoint Enterprise Architecture Communication Site. The Web Site structure, navigation and presentation of the EA information surpassed upper management's expectations to date.

 

 

Technical Project Manager

Consultant for United States Department of Agriculture (USDA) - Arlington, VA

January 2009 to March 2010

In the role of Technical Project Manager for the National Resources Conservation Services (NRCS) Portal Migration, a Content Management project, Managed and lead all phases of NRCS project based on the guidelines provided by OMB’s FEA Framework. The position demanded strong project management ability with sound technical and analytical background, client & multiple stakeholders’ management and reporting. The role expected, identification & selection of new NRCS  project team members, capturing business & functional requirements, performing gap analysis, verifying systems requirements, infrastructure needs, leading IA, design and development efforts, resource planning & management, evaluating production environment needs, migration efforts, managing and mentoring a diverse team made up of business analysts, developers, clients by helping them to develop project approaches, facilitation and coordination, leading group meetings, reviewing deliverables, compiling and providing status updates, targeted feedback, coaching, client training, enhance and enforce methodologies to ensure successful on-time, on-budget project delivery that leads to customer satisfaction.

 

OVERSIGHT MANAGEMENT, LEADERSHIP, MENTOR AND DEVELOPMENT LEAD:

·               Oversee and lead for National Resource Conservation Services (NRCS) Portal Migration project including all project phases of capacity planning, interviewing for Business Analysts, Java & Oracle UCM development roles; Brainstormed resources planning and worked with the Project Manager to assign tasks to different team resources.

·               Created virtual environments for development, systems test, and staging needs and documented the process for future replication. Implemented & configured database schemas with ORACLE UCM (Stellent) repository. Extensively worked with the NRCS production team, evaluating production environment needs, created scoping and planning document for the USDA’s production NITC/ESS environment. Proposed Software and Hardware Architecture for the NRCS Portal Migration Project by balancing Cost, Performance and Maintenance parameters.

·               Evaluated Business requirements for NRCS portal migration project against the existing USDA Forest Service Agency’s web portal project and generated a Gap Analysis Report. Mentored Business Analysts team to generate Systems Requirements. Prioritized Gaps with USDA clients, and generated NRCS Phase-I and Phase-II Technical Requirements by brainstorming Gap priorities with the technical team. Transformed Prioritized Requirements into fully compliant Technical Design and Documentation. Created all the tasks related to the Project Plan. Worked closely with Development Team to create process flows, workflows, and coding changes for the NRCS Content Contribution project. Created a Project Plan and calculated Levels of Effort (LOE) by determining man-hours required to perform the work & deliver the application in production.

·               Personnel supervision, monitoring progress and managing client relationships: Utilizing SharePoint System for document management, discussions, and defects tracking, reviewed deliverables from Business Analysts, Developers, and monitored overall progress on the project. Lead entire project team to ensure on time and successful deliverables that exceeded client’s expectations.

·               Utilizing existing Forest Service Consumption Application functionality created Information Architecture (IA) for NRCS National Head Quarters User Interface (UI) Prototype and provided training to the NRCS IT Stakeholders to use Consumption Application to modify IA for NRCS Main pages and Sub-Sites for STATEs and Centers. Managed Communications between BA team, Internal Clients to help them use NRCS Development environment to finalize UI prototype.

·               Attended KAPOW Tool training and generated inventory of existing NRCS sites/sub-sites using ROBOT Application of the KAPOW Tool. Described the use of NRCS ROBOT Inventory to the NRCS IT stakeholders in defining IA Structure, ROTS & Migration process. Lead NRCS Archiving Solution project to archive current NRCS web-site for customer’s local view in order to have access to legacy/archived information for up-to 5 years.

 

 

Senior Software Engineer, Technical Team Lead, and Project Manager

Verizon Communications Inc. - Silver Spring, Maryland

January 2000 – December 2008

In total 9 years of services at Verizon Communications, excelled in performing various roles extending from Sr. System Analyst / Programmer to Sr. Technical Lead / DBA / Project Manager. Rapidly understood the demands and dynamics of Telecom Industry, and within one year of joining services, attained the position of “Sr. Technical Lead”. Job expected thorough knowledge of SDLC CMMi processes, very strong technical, database management, problem solving with project management, and excellent written & verbal communication skills, client relationships, coordination, professionalism and highest ethical standards. Major accomplishments included, exceptional performance in various mission critical projects such as, eOrdering, Add Feature, Add Line, Verizon Bill Payment, Verizon One Bill, Data Request & Test Control Tool, OSS Metrics & Performance Assurance, Wholesale Web Portal, Unified Content Management Application (UCMA), FTP Reports Migration etc. Received multiple certificates of recognitions.

 

TECHNICAL LEAD WITH ONSITE/OFFSHORE PROJECTS MANAGEMENT:

·               Managed & developed work plans for a complete software development life cycle (SDLC) from end-to-end for 15K to 18K man-hour projects, per 4-month cycle totaling 6 major and 6 maintenance releases per year that included budgeting, resource allocation, creating capacity model and meeting budget demands.

·               Gathered business requirements, conducted joint application development (JAD) sessions, brainstormed technical requirements, created Use Cases, Detailed Designs, ER, Class, Sequence, Activity Diagrams for conceptual/logical/physical data modeling.

·               Coordinated communication between all teams involved (external/internal clients, client support, business owner, and development & test teams) in order to resolve requirements/design/testing related issues. Facilitated weekly conference calls with onshore-offshore groups to ensure proper communication, progress, monitoring of milestones, and a walk-through for every project. Reviewed test scripts, monitored test results including performance & load tests, participated in UAT (user acceptance testing).

·               Implemented firewall changes, directory mappings and installing Digital Certificates for the applications releases. Created packages and wrote task plans for the STE & production releases. Installed packages on various non-production (development, system test & staging) environments. Worked thoroughly with Application Scan Team in order to get Applications Security Reviews cleared. Actively participate in port scan, app scan & resolved any queries raised by the application scan team. Handled all STE & Production deployments of the software applications.

·               Provided continued 24/7 support to resolve all client/customers real time ad hoc issues related to accessing web applications, backend issues related to connectivity, server issues or any production trouble tickets related to application data/contents.

 

SENIOR SOFTWARE ENGINEER / ARCHITECT, LEAD DEVELOPER: 

·               Designed, developed, and implemented backend web systems ensuring the quality, security and integrity of information on the sites. Specific job functions included, data modeling, design, development & maintenance of Unified Content Management Application (UCMA) for clients to manage their contents on Verizon Websites. Leadership, Project Management, Architecture & development role in JAVA, J2EE, UNIX, PERL & ORACLE based technologies, managing the complete project development cycle of migrating FTP reporting applications from mainframe systems to Verizon Web Portal and providing access to clients by handling various performance & security issues. Extensively recognized for mentoring new members of the onshore and offshore teams by holding on-line knowledge transfer sessions.

·               Single handed responsibility in re-writing the OSS Metrics & Performance Assurance Application code in Pro*C & PERL languages to implement the most complicated business logic to resolve trouble tickets for the Verizon Wholesale Business operations ensuring desired metrics. Conducted thorough analysis and redesigned the application & database for better performance by reducing the process time for resolving the tickets.

·               Created and maintained the various build and install scripts for the various packages and effectively executed the role of PVCS administrator and Release coordinator.

·               Co-led Java development efforts, and sole responsibility in the final successful release of the One-Time Direct Debit process of  “Verizon Online Bill View & Bill Payment” System for NY/NE region which had crossed the $1.5 million revenues in 3 months out of which 0.5 million-mark increase was just in mere one month.               
 

VARIOUS INDUSTRIES, INDIA:

 

Technical Project Manager/ Senior Systems Analyst / Programmer

Sunflag Steel Manufacturing Company- India

April 1995 – December 1999

SENIOR SOFTWARE ENGINEER / ARCHITECT: For a major procurement and trading company, single handedly designed, managed, and implemented the eProcurement division for the Steel Manufacturing Company that dealt with the purchase of goods required for the manufacturing plant. The system had a user friendly menu driven package with facilities for storing supplier details, material & inventory details, making inquiries, creating purchase proposals, maintenance of offer letters, purchase orders, delivery orders, Invoices, Ledgers, and Refund details. Created various forms and reports generating modules in Oracle Forms 4.5 and Oracle Reports 2.5; Contributed in the analysis, development, testing & Implementation of the project.             

 

Senior Associate Faculty

National Institute of Information Technology (NIIT) - India

January 1992 – March 1995

Faculty/Coordinator with NIIT (National Institute of Information Technology), a leading computer Training Institute in India. Job involved imparting computer based training in COBOL, C, C++, Systems Analysis and Design, Sybase, UNIX, and Object Oriented Programming Systems (OOPS) technologies. Received Best Faculty Award.

 

ACADEMIC QUALIFICATIONS:

·   Information Technology Information Library (ITIL v3) certified.

·   MBA from UMCP (Robert Smith School of Management Studies, University of MD) - graduated in summer 2007 majoring in Finance and Strategy.

·   JAVA Certified Professional Program from Sun Microsystems Authorized Training Center – August 1999.

·   ORACLE Certified Professional Program from Oracle Authorized Training Institute – December 1997.

·   Masters Program in Systems Management from National Institute of Information Technology (NIIT), Bombay, India – Graduated in Jan 1992.

·   Bachelors of Science (B.S. Electronics) from University of Nagpur, India – Graduated in June 1989.

·   Various on-job trainings (IBM Rational System Architect Enterprise Architecture Tool, Troux Enterprise Portfolio Management; Microsoft Office 2013, SharePoint 2013, InfoPath 2013, Visio 2013, Project 2010; SAP, Tableau Dashboards; Web Services, Service Oriented Architecture (SOA); IBM Worklight Mobile Applications Development Platform; BRMS, Business Process Management (BPM); NoSQL, Big Data, Open Data; Cloud)

 

INFORMATION SYSTEMS AND SOFTWARE PROFICIENCIES:

Languages/Packages: Java, JavaScript, J2EE Technologies, Servlets, JDBC, JSP, EJB, Web Services, SOAP, REST Protocols, MVC, Struts, Hibernate, AJAX, CSS, JMS, JSF, JSR, CORBA, XML Technologies & Applications, XSLT Transform, PHP, HTML5, DHTML, UNIX, C, Pro*C, C++, C#, Visual Studio, Visual Basic, ASP, COBOL, CGI, PERL, Unix System V Packages, AWK, SED, Vignette Content Management, TCL, Oracle UCM (Stellent), Eclipse IDE, Adobe Flash, Adobe Photoshop, SharePoint 2010, MS InfoPath 2013, MS Office 2013, SAP Business Objects, Tableau Dashboard Tool, Adobe CQ.

Database Tools: MDM, Open Data, Big Data, NoSQL (MongoDB, Marklogic), Oracle 11g, SQL, PL/SQL, Developer 2000(Forms 4.5, Reports 2.5), Microsoft SQL Server 2008, Microsoft Access, Transact-SQL, Sybase, MySQL. Complete knowledge and experience of Client Server environment.

Platforms: UNIX, Linux, Windows NT/XP/2000/XP/2007; MS Internet Information Services (IIS), SQL Server; WebSphere, JBOSS, Weblogic Application Servers; SharePoint 2013; Citizen Developer.

Methodologies: SDLC Agile/iterative SCRUM, Waterfall, FSAM, FEA, TOGAF, Gartner.

Other: Requirements Gathering and Analysis, Conducting JADs, Providing Business Solutions, Systems Design and Project Planning, Capacity Planning, Rational Unified Process (RUP); Architecture & Design patterns; MVC & Hibernate frameworks; Prototyping, Mapping & Design; Data & Process Modeling, Meta Modeling using StarUML; Configuration Management (CMDB); Release Management; Working in a Cloud-hosted environment; Microsoft Azure, AWS (Amazon Web Services), MEAP (Mobile Enterprise Application Platform), Information/Knowledge Management using Confluence, Version Controlling using GIT, Subversion; Defect Tracking using JIRA, SharePoint Design, Administration, & integrating third party Bamboo solutions; Testing (Load Runner), Performance/Scalability, Reliability and Security Management, Project Management (Agile, MS Project,), Conducting Performance Reviews.