PJ Singh

E-Mail: singhpj@gmail.com Cell: 503-332-6556 Thousand Oaks, CA 91360

www.linkedin.com/in/pjsingh06
 

 

Experience Summary

 

 

Technology Leader with 19 years of experience in shaping, and running cost-effective IT solutions and operations in both start-ups and Global Organizations. Track record of innovative IT solutions contributing to the bottom line while spearheading operational improvements to increase productivity and reduce costs. Results-driven, decisive leader, and team builder in multicultural environments. Early adopter of next generation business systems and processes, who also understands what it takes to deliver large complex initiatives in fast-paced scenarios.

 

 

Core Competencies include:

 

● IT Operations, Design and Architecture● Strategic Planning and Technology Roadmap

● Global Team-Building● Vendor and Contract Negotiations

● Change and Configuration Management● Project and Program Management

● Content Management● Hands-on technical experience

● Business Continuity Planning● Client and Customer Relations

● Budget and Cost Control● Application Integration

● Policies and Processes● Network and Systems Security

● Performance Metrics● Mentoring and Coaching

 

 

 

Professional Experience

 

 

SkillStrings, Thousand Oaks, CAMay 2013 – Present

 

Director - Information Technology

 

Ø       Leading the technology and business aspects of an aspiring startup company involved in building the next generation job search and professional networking portal.

Ø       Established multi-year IT strategy, systems roadmaps and organizational plan to enable company's global operations improvement programs.

Ø       Arrived to see there was no budget planning and cost control. Laid out the budgeting plan.

Ø       Developed and enforced policies and procedures to ensure the protection of the IT assets and the integrity, security and privacy of information entrusted to or maintained by the Organization.

Ø       Intervened into key vendor contracts and saved the company $150K by renegotiating the appropriate contract terms and service agreements.

Ø       Carrying out key vendor negotiations, requisition of hardware and software for the Organization

Ø       Developed and implemented the Disaster Recovery solution 2 months before the deadline.

 

 

 

lynda.com, Carpinteria, CAOctober 2012 – March 2013

 

Senior Manager, Technology

 

Ø       Recruited to manage 3 teams comprising of 16 members for a world class online education company

Ø       Spearheaded the operations of the entire infrastructure – corporate network and cloud platform comprising of VoIP telecommunications, hosted systems, VMware farm, content delivery networks (CDNs), teleconference, VOD services, Tier 4 datacenters, Enterprise MDM, Rackspace IaaS/PaaS, AWS, storage, backup/recovery and, supporting all business processes and application systems in a 24x7x365 environment.

Ø       Led the strategic planning and architectural direction to ensure highly scalable and reliable enterprise infrastructure and business application solutions using new technologies.

Ø       Directed the IT General Controls to ensure programs and data integrity, and to be in compliance with SOX, PCI and SSAE 16 standards.

Ø       Analyzed the existing environment and drafted an elaborate plan for the technology roadmap.

Ø       Procured the high-speed managed Internet circuit, which had been pending for the past 6 months, within one month of joining the company.

Ø       Achieved savings of $0.5M by implementing infrastructure virtualization and cutting edge storage technology resulting in over 35% performance gains.

Ø       Saved the company 10% to 30% of the current CapEx and OpEx IT expenditures for the next year, by reviewing and negotiating key high cost contracts and technology solutions with the vendors.

Ø       Collaborating with the executive management to provide a complete IT business portfolio.

Ø       Led the budget preparation to ensure that all IT related projects remain within the established budget, successfully kept the CapEx and OpEx cost under control.

Ø       Recommended and laid down IT department related key process changes for the HR, Legal and Finance department.

Ø       Constant interaction with the key stakeholders to understand their needs, proposing effective workflow between their teams and IT, and establish SLOs.

Ø       Responsible for maintaining security of all the data and networks, high-availability and uptime of systems, and disaster recovery.

Ø       Performing all functions of the staff management including hiring, training, career planning, mentoring/coaching and other HR related functions of the department personnel.

Ø       Managing and maintaining IT contract proposals, vendor service level agreements, SOWs to deliver cost effective and timely IT solutions.

Ø       Decision maker in the selection process of IT equipment, software and systems. Refined the IT selection process for acquisition of new hardware and software.

Ø       Provided recommendations for redesign of the Enterprise Architecture.

Ø       Reviewed SaaS products for subscription management and their integration with ERP applications.

 

 

 

 

IBM, Burbank/Ventura, CAOctober 2007 – September 2012

The Walt Disney Company

 

Senior Consultant

 

Ø       Responsible for 3 global teams for managing, evaluating, designing and supporting The Walt Disney Company Account’s Enterprise and Cloud operations.

Ø       Initiated the infrastructure consolidation and saved 30% in overhead costs.

Ø       Helped architects set up standards and best practices for high availability applications, enterprise security and Disaster Recovery.

Ø       Identified and acquired talent to create highly effective global teams.

Ø       Top contributor in decision making, analyzing various product solutions, and presenting best solution to the executive management.

Ø       Co-managed the IT Department budget and cost control.

Ø       With meticulous planning, achieved critical large scale SAN to SAN, NAS to NAS and SAN to NAS customer data migrations in record time without impacting the SLA.

Ø       Teamed with PWC in SOX audit and developed policies for enforcement.

Ø       Formulated a cross-functional team and led the successful migration 1.5 PB of customer data from Microsoft Windows servers and SAN clusters to IBM System Storage NAS devices 2 weeks before the deadline.

Ø       Saved the Company about $2M in operational costs by implementing NTP applications on NAS filers, also increasing the stability and performance of SAN/NAS volumes by 50 percent.

 

 

 

 

Drive Cam Inc.San Diego, CAJune 2007 – October 2007

 

Senior Consultant

 

Ø       Appointed for advising the upper management and, to identify areas of improvement in the Enterprise, in a very short period of time.

Ø       Initiated the server farm consolidation. Saved the company over 35% of the operation costs.

Ø       Improved the overall efficiency of the Web Operations department, revised the operational workflow which resulted in meeting the SLOs and increased the system and application uptimes.

Ø       Recommended security standards for the Enterprise.

Ø       Mentored the team on optimizing web applications and infrastructure performance.

Ø       Provided recommendations for a reliable Disaster Recovery plan for the Enterprise.

 

 

 

 

IBM, Long Island NY and Ventura, CAAugust 2003 –June 2007

Cendant Corporation

 

Senior Consultant

 

Ø       Direct Responsibility to deliver full spectrum of IT services for business units of Cendant Corporation globally. Managed 3 teams comprising of 24 members, in two countries to oversee infrastructure, provide support and services to employees and customers across the globe.

Ø       Laid out the technology roadmap after evaluating existing systems and applications, and worked towards a scalable and reliable infrastructure with innovative technologies.

Ø       Delivered “three nines” uptime for business unit applications, exceeding the established SLA by implementing cutting edge NOCs, monitoring tools and processes.

Ø       Recommended data center design and implementation standards for cost effective high performance and reliable operations.

Ø       Hired and mentored a core team to successfully migrate the Realogy Business Unit’s SAN over to DMX3, a $1.9M project.

Ø       Led the successful migration of EMC SAN over to IBM SVC (SAN Volume Controller) infrastructure in the agreed timeframe, without any unapproved downtime.

Ø       Responsible for getting information from architects and engineers, identifying areas of improvement in the infrastructure, and formulated project proposals to the upper management

Ø       Motivated my teams to proactively analyze the infrastructure configuration and kept the stakeholders informed well ahead of the changes that are needed.

Ø       Responsible for meeting the SLA, follow up with stakeholders to ensure the deliverables met the deadlines.

Ø       Mentored the team to formulate the Disaster Recovery solution and, established best practices for systems and applications.

 

 

 

 

Early Career

 

 

Detroit Edison, DTE Energy, Detroit, MINovember 2001 - July 2003

Sr. Infrastructure Architect – Information Systems

 

Adanet, San Diego, CAMay 2001 - October 2001

Senior Management Consultant

 

Intel Corporation, Hillsboro, OROctober 1999 – May 2001

Sr. Network/Systems Engineer

Systems Architect

 

Reliance Technologies, Stamford, CT                                April 1999 – September 1999

Project Manager

 

Electronic Systems Punjab Limited, IndiaAugust 1995 – March 1999

Project Leader

Project Manager

 

 

 

Key Technical Expertise

 

Platforms/OS/Services/Software/ERP: Microsoft Windows server 2012/2008/2003, VMware vSphere, Unix/AIX/Linux servers, Active Directory, ADAM, IIS, MS Exchange 2005/2010, Oracle, Lotus Notes, MS SharePoint, MS Hyper-V, Google Apps for Business, Aspera, Apache web server, Cisco IOS, IBM WebSphere, VOD, Citrix, Adobe Creative Cloud, Lotus Notes, Solarwinds, Citrix XenMobile MDM, JIRA, Confluence, Tivoli Storage Manager, HP Service Center, NTP Software, SAP, Epicor, Oracle EBS.

 

CDNs: Akamai, Limelight, EdgeCast, Amazon CloudFront, Windows Azure.

 

Cloud Infrastructures: Rackspace, AWS, SalesForce, IBM SmartCloud.

 

Enterprise Infrastructures: Servers (IBM, HP, Dell), Storage (EMC, Quantum, NetApp, Apple, IBM, Dell), Data Center Design, Routers/Switches/Load Balancers (Cisco, HP, F5), Wireless Access Points (Cisco, Xirrus), Firewalls (Cisco, Palo Alto, Check Point), Telephony/Teleconferencing (Cisco, Polycom, ShoreTel), APM (AppDynamics, New Relic, IBM), Symantec NetBackup.

 

Processes/Standards/Methodologies: PCI, SOX, ITGC, SSAE-16, ITIL, SDLC, LEAN, Agile, Waterfall.

 

 

Education:

 

Bachelors’ degree - Electrical& Electronics Engineering, 1995.