ALI A. KHAN

77W 20^Th STREET

BAYONNE, N.J.  07002

PHONE # 201-434-5454

CELL: 201-737-1388

E-MAIL: ENGINEER_ALIKHAN@HOTMAIL.COM

 

 

GOALS:

 

I am a Director of Cloud /VMware/ DevOps Systems Infrastructure Engineer / Enterprise Solutions Architect with a solid 13+ year experience in the IT Sector. My Proficiencies are in Systems Engineering Management- AWS/ Azure/VMware/VCloud virtualized platforms.

 

Hosting Facilities being managed: Savvis, Net Access IaaS, Verizon CaaS, Rackspace and Datapipe. Engineering and Managing the VMware, AWS and Azure Platform within these Datacenters.

 

 

EDUCATION:

 

New Jersey Institute of Technology (B.S in Information Systems Engineering)

New York University – Future plan (MBA in Technology Management)

PC Tech Institute (Manhattan): A+, N+, MCSE 2012, Exchange Server 2010/Office365, CCNA. CISSP, VMware VCP 5, AZURE and AWS Platform Architect

Studying for a career in the field of Systems Engineering and Engineering Management of Technology

 

 

TECHNOLOGIES USED:

 

MS Office, All Windows/Mac/Linux, Networking, SQL, VMware, Vsphere, VCenter, ESXi 5.5, NetApp SAN, Office 365 Admin, ODBC, Hubs, Routers, Cisco/3 Com switches, NBX 3 Com /VOIP Shoretel phone Systems, EDI, Microsoft Great Planes, Track It – Ticketing System, IIS 7.0 Web Server, Backup Executive, TRITON Websense, FTP, SMTP, TCP/IP, Big Data Analytics, DHCP, DNS, What’s UP Gold (Network Management Software), EM7 (Science Logic (Data Center Monitoring). DocAve, Perimeter, Customized Application Support.

Programming Languages taken: Basic SQL queries and Assembly Language, PowerShell and JSON

Excellent Customer Service Experience while Performing Extensive Phone Usage

 

 

JOB DESCRIPTIONS

 

DIRECTOR VMWARE/CLOUD DEVOPS INFRASTRUCTURE ENGINEER/ ENTERPRISE SOLUTIONS ARCHITECT

NOVEMBER 2015 – CURRENT (Contract Role)

UNOBOX CLOUD SOLUTIONS (USA)

PROJECTS: (Ernest and Young, KPMG, Johnson and Johnson.TD Bank, LOreal)

 

Responsibilities:

 

•       PM for VMware/ Azure/AWS/ DevOps. Working with Developers creating, Testing New API’s

•       Managing and troubleshooting network and server infrastructure featuring

        Microsoft Windows Servers 2008/2012, Linux Red Hat v6.5, ESXi 5.x and Hyper-V

•       Managing the AWS/ Azure Cloud Infrastructure for (Johnson and Johnson, Roche, Merck) hosted in Data

         Centers: Savvis, Net-Access and cloud based IaaS at Rackspace/ Datapipe - AWS.  

•       Infrastructure team member responsible for building and maintaining Dell

         HP/IBM Servers onsite or remotely, troubleshooting and diagnosing hardware

        and software problems, including WAN, LAN, and remote systems.

•       Managed Symantec Enterprise level Antivirus & Malware filtering include setup, configure

        and maintenance

•       Member of the security team responsible for patch Management using

        WSUS,SCCM

•       Managing and troubleshooting the Dell SonicWALL Firewalls / Cisco ASA Series.

•       Server setup, including setup and configuration of hardware, including RAID solutions,

        Installation of operating systems, including configuration of Active Directory, LAMP, PHP, DNS,

        DHCP

•      Configuring and daily maintenance of Cisco VOIP / Shoretel phone system, including adding             

        and removing users, setting up phones, extensions and voice mail and troubleshooting

        Problems.

•       Managing Intranet Server, Track it Server (Ticketing System), IIS 7.5 Website Server, Exchange Servers2013

        Office 365, Data Fusion Servers, FTP Server, File Servers, (Windows2008/2012/Vista/VistaBusiness,

        Windows 7, Thin Client (Citrix/WTS), SQL Server 2010, Active Directory 2012, DNS, DHCP, Dell Storage

        Vault, Net Frame Adaptor Server, BES-BlackBerry Mobile Servers, Various Fusion Servers, Maintaining the

        VMWare Servers/ VSphere/ VCenter running on the ESXi 5.x host systems and IaaS VCloud

•      Hands-on and result-oriented, with the ability to handle multiple projects simultaneously

•      Managed large projects such as Windows 7/8 rollout using the internal and

       external resource to support the migration project, which include the planning and testing the

       operating system with a variety of applications

•      Managed and maintain firm wide print servers and network printers.

•      Engineering and structuring the Azure / AWS Platforms for Clients.

•      Creating AWS / Azure Admin and Service Accounts, Setting up Services as needed, Creating EC2

       instances with the appropriate OS as required by the Client /Developer. Optimization using tools

•     Working Closely with DevOps teams offshore in China/India on Application Development for Clients for

      Cloud /VMware environments. Utilizing the JIRA

•     Creating and Maintaining SLA’s/ SOW’s/ POC’s and Documentation for clients utilizing the HIPPA/PCI

      Compliances

•     Ordering and Configuring the EM7 Appliance for clients Data Center

•     Setting up the EM7 Appliance on the Clients Data Center and Configuring the Appliance for Monitoring the

      Clients Servers and Custom Monitoring (Monitoring Exe files, Applications, CPU, Ping, AWS Environments/  

      VPC’s)

•     Working with Big Data Analytics Projects with the financial Analytics clients

•     Experience in performing production updates in a 24/7 environment

•     Actively Training and working on Future Projects with Jr. Engineers

•     Working closely with the CEO/ CIO and the CTO on improving the company Process.

 

 

PM VMWARE/CLOUD DEVOPS SYSTEMS ENGINEER/ ENTERPRISE SOLUTIONS ARCHITECT

JUNE 2014 – NOVEMBER 2015 (Contract Role 1.5 Year)

DATAPIPE DATACENTER / AVEPOINT

PROJECTS: (Johnson & Johnson/McGraw-Hill/Fox News/KPMG)

 

Responsibilities:

 

•        PM for AWS/ DevOps. Working with Developers creating , Testing New API’s

•        Managing and troubleshooting network and server infrastructure featuring

         Microsoft Windows Servers 2008/2012, Linux Red Hat v6.5, ESXi 5.x and Hyper-V

•        Managing the AWS/ Azure Cloud Infrastructure for (Johnson and Johnson, Roche, Merck) hosted in Data

         Centers: Savvis, Net-Access and cloud based IaaS at Rackspace/ Datapipe - AWS.  

•        Infrastructure team member responsible for building and maintaining Dell

         HP/IBM Servers onsite or remotely, troubleshooting and diagnosing hardware

         and software problems, including WAN, LAN, and remote systems.

•        Managed Symantec Enterprise level Antivirus & Malware filtering include setup, configure

         and maintenance

•        Member of the security team responsible for patch Management using

         WSUS

•        Managing and troubleshooting the Dell SonicWALL Firewalls / Cisco ASA Series.

•        Server setup, including setup and configuration of hardware, including RAID solutions,

         Installation of operating systems, including configuration of Active Directory, LAMP, PHP, DNS,

         DHCP

•       Configuring and daily maintenance of Cisco VOIP / Shoretel phone system, including adding             

        and removing users, setting up phones, extensions and voice mail and troubleshooting

        Problems.

•      Managing Intranet Server, Track it Server (Ticketing System), IIS 7.5 Website Server, Exchange Servers,

       Data Fusion Servers, FTP Server, File Servers, (Windows 2008/2012/Vista/Vista Business, Windows 7,

       Thin Client (Citrix/WTS), SQL Server 2010, Active Directory 2012, DNS, DHCP, Dell Storage Vault, Net

        Frame Adaptor Server, BES-BlackBerry Mobile Servers, Various Fusion Servers, Maintaining the

        VMWare Servers running on the ESXi 5.x host systems and IaaS VCloud

•      Hands-on and result-oriented, with the ability to handle multiple projects simultaneously

•      Managed large projects such as Windows 7/8 rollout using the internal and

        external resource to support the migration project, which include the planning and testing the

        operating system with a variety of applications

•      Managed and maintain firm wide print servers and network printers.

•      Member of the escalation team handling branch administrators/internal helpdesk

        escalated system issues.

•       Planned and purchased software or hardware as needed to support users.

        Managed and coordinated desktop support team and maintain high quality of user

        support service

•        Presented and demonstrated AvePoint’s product offerings tailored to customer objectives remotely and  

         on-site

•        Managing the AWS/ Azure Cloud Infrastructure for (Johnson and Johnson, Fox News, United Health,   

         Comcast, McGrw-Hill) hosted in Data Centers: Savvis, Net-Access and cloud based IaaS at Rackspace/  

         Datapipe – AWS, Azure.  

•        Working with the VP of Sales on Sales Projections/ Quotas to Achieve, Budgets, Sales Scopes and

         Commission Breakdown for the Sales teams being Managed

•        Solutions expert in the features, benefits of our applications in order to properly educate customers on them

•        Communicated with prospective customers assisting and guiding through the evaluation and selection

         process

•        Delivered web-based training sessions for clients

•        Acted as the customer advocate and liaison for product management and development

•        Proposed and/or design technical solutions, which include creating prototypes and proofs of concept

•       Aligned AvePoint’s Product line to provide a comprehensive solution that satisfies the customer’s business

        needs

•       Working technical knowledge of current software protocols and Internet standards

•       Competence with testing, flowchart, and data mapping tools and procedures

•       Creating POC, SOW’s for Clients when needed.

 

VMWARE INFRASTRUCTURE MANAGER

JUNE 2013 – JUNE 2014

MAXISIT, USA (JOHNSON&JOHNSON-PHARMA)

 

Responsibilities:

 

•       Managing and troubleshooting network and server infrastructure featuring

         Microsoft Windows Servers 2003/2008/2012, Linux ESXi 5.x and Hyper-V

•        Managing the VMware /Cloud Infrastructure for (Johnson and Johnson, Roche, Merck) hosted in Data

         Centers: Savvis, Net-Access and cloud based IaaS at Rackspace/AWS.  

•        Infrastructure team member responsible for building and maintaining Dell

         HP/IBM Servers onsite or remotely, troubleshooting and diagnosing hardware

        and software problems, including WAN, LAN, and remote systems.

•       Managed Symantec Enterprise level Antivirus & Malware filtering include setup, configure

        and maintenance

•       Member of the security team responsible for patch Management using

        WSUS

•       Managing and troubleshooting the Dell SonicWALL Firewalls / Cisco ASA Series.

•       Server setup, including setup and configuration of hardware, including RAID solutions,

        Installation of operating systems, including configuration of Active Directory, DNS,

        DHCP, Network Architecture and TRITON Websense

•      Configuring and daily maintenance of Cisco VOIP / Shoretel phone system, including adding             

         and removing users, setting up phones, extensions and voice mail and troubleshooting

         Problems.

•        Managing Intranet Server, Track it Server (Ticketing System), IIS 7.0 Website Server, Exchange Servers, Data

          Fusion Servers, FTP Server, File Servers, (Windows 2008/2012/Vista/Vista Business, Windows 7, Thin

         Client (Citrix/WTS), SQL Server 2008, Active Directory 2008, DNS, DHCP, Dell Storage Vault, Net Frame

         Adaptor Server, BES-BlackBerry Mobile Servers, Various Fusion Servers, Maintaining the VMWare Servers

         running on the ESXi 5.x host systems and IaaS Vcloud

•       Hands-on and result-oriented, with the ability to handle multiple projects simultaneously

•       Managed large projects such as Windows XP/ Windows 7/8 rollout using the internal and

         external resource to support the migration project, which include the planning and testing the

         operating system with a variety of applications

•      Managed and maintain firm wide print servers and network printers.

•      Member of the escalation team handling branch administrators/internal helpdesk

        escalated system issues.

•      Planned and purchased software or hardware as needed to support users.

        Managed and coordinated desktop support team and maintain high quality of user support service

 

LEAD SYSTEMS ENGINEER

SEPTEMBER 2008 – JUNE 2013

TELVENT FERADYNE, USA (NYC – DEPT OF TRANSPORTATION)

 

Responsibilities:

 

•        Maintain and update network and server infrastructure featuring

Microsoft Windows Servers 2003/2008/2012,

•        Infrastructure team member responsible for building and maintaining Dell

and HP Servers onsite or remotely, troubleshooting and diagnosing hardware

and software problems, including WAN, LAN, and remote systems.

•        Managed Symantec Enterprise level Antivirus & Malware filtering include setup, configure

and maintenance

•        Member of the security team responsible for patch Management using

WSUS

•        Performed network Management tasks including Active Directory management of user

accounts and profiles

•        Server setup, including setup and configuration of hardware, including RAID solutions,

Installation of operating systems, including configuration of Active Directory, DNS,

DHCP, Network Architecture

•        Administrating Microsoft Exchange 2007/2010, BES - BlackBerry Enterprise Server.

•        Monitoring of (LAN) operations, Network infrastructure, including (WAN) connectivity

•        Application support of various applications including Microsoft Office, as well as many

Specialized custom software applications

•        Configuring and daily maintenance of Cisco VOIP / Shoretel phone system, including adding

              and  removing users, setting up phones, extensions and voice mail and troubleshooting

problems.

•        Managing Intranet Server, Track it Server (Ticketing System), IIS 7.0 Website Server, Exchange Servers, Data Fusion Servers, FTP Server, File Servers, (Windows 2003/2008/Vista/Vista Business, Windows 7, Thin Client (Citrix/WTS), SQL Server 2005, Active Directory 2008, DNS, DHCP, Dell Storage Vault, Net Frame Adaptor Server, BES-BlackBerry Mobile Servers, Various Fusion Servers, Maintaining the VMWare Servers running on the ESXi Host Systems

•Hands-on and result-oriented, with the ability to handle multiple projects simultaneously

•        Managed large projects such as Windows XP/ Windows 7/8 rollout using the internal and

             external resource to support the migration project, which include the planning and testing the

operating system with a variety of applications

•      Managed and maintain firm wide print servers and 200+ network printers.

• Member of the escalation team handling branch administrators/internal helpdesk

escalated system issues.

• Planned and purchased software or hardware as needed to support users.

Managed and coordinated desktop support team and maintain high quality of user

support service

• Working with SQL queries, Stored Procedures, Triggers, SQL DB Backup Procedures

• Working with Custom Software: SmartNet, Project Solve, NY511 Manager, IVR

Manager, WUG

• Rollout development changes for production applications including IIS updates, HTML,

ASP.net

•        Trouble-shoot existing IIS Websites and document causes and resolution

• Working Closely with Internal Developers and deploying new Code/ Fixes to the Test environment then to Production and Clustered Servers as needed.

•        Designing and Creating Reports in Crystal Reports and Net Tracker 7.5

•        Managed enterprise backup systems for multiple locations using Symantec interface on

respective tape backup drives, and coordinate with third party for offsite secure storage of

media.

• Working on Systems /Hardware Upgrades in Remote Data Warehouses: Savvis

locations throughout USA.

•        Maintain and support Microsoft Licensing and Software Assurance programs.

•        Generate documentation and train end users.

•        Working with SLA's (Service Lever Agreement) on the life cycle of a Project.

•        Maintaining and Managing the Rotation Schedule of the IT Staff to be on call after hours.

•        Daily meetings with the IT Staff and Weekly meetings with VP/CFO on the updates of the

projects.

•Ordering New Systems/Software with the approval of the VP/CFO.

•Learning New Technology to implement within the Company to be cost effective and deliver results.

 

 

 

 

 

IT SYSTEMS ENGINEER 

JULY 2007 – SEPTEMBER 2008

MIKIMOTO (AMERICA) CO., LTD

 

Responsibilities:

 

•Identifying, selecting and implementing new technology to support the needs of the

business

•Introducing users with New and advance Programs and Technology

•Management and maintenance of all Software and Hardware Systems and Networks

•Managing Intranet Server, Track it Server, IIS Server, FTP Server, File Servers

•Monitoring of (LAN) operations, Network infrastructure, including (WAN) connectivity

•Managing and Monitoring Group Policies for Users

•Provide MS Exchange 2003 / 2007 Administration, maintenance and support

•Managing all security and Anti-virus upgrades, (Symantec Corporate Edition 10.0)

•Support of Desktops, Laptops, Servers, Mobile Installations and remote users

•Knowledge of Network, Design, Infrastructure, Protocols, NOS, (TCP/IP), Routers/Switches (Cisco), VPN, Server platforms (Windows NT/2000/2003/Vista/Vista Business, Thin Client (Citrix/WTS), MAS90, SQL Server 2005 and Active Directory, Clustering experience

•Setting up and Configuring Clients Computers, Outlook accounts, e-faxes, all software needed

•Monitoring all Servers, their Backups and Security settings on daily bases

•Monitoring EDI on Daily bases for end users

•Conducting team meetings and providing guidance and issue resolutions

•Maintaining the NBX/ 3Com phone system

 

 

SYSTEMS ADMINISTRATOR

AUGUST 2005 – JULY 2007

MCST PREFFERRED DISTRIBUTION

 

Responsibilities:

 

•Implementing new technology to support the needs of the business

•Introducing users with new programs and Technology

•Staying up to date on industry trends while making recommendations for hardware and software integrations that are cost effective

•Management and maintenance of all Software and Hardware systems and Networks

•Maintaining and working within departmental budgets

•Monitoring of (LAN) operations, Network infrastructure, including (WAN) connectivity

•Provide MS Exchange 2003 Administration, maintenance and support

•Managing all security and Anti-virus upgrades, (Symantec Corporate Edition)

•Support of Desktops, Laptops, Servers, Mobile Installations and remote users

•Knowledge of Network, Design, Infrastructure, Protocols, NOS, (TCP/IP), Routers/Switches (Cisco), VPN, Server platforms (Windows NT/2000/2003 and Thin Client (Citrix/WTS), Mas90 and Active Directory

•Monitoring all Servers, their Backups and Security settings on daily bases

•Conducting team meetings and providing guidance and issue resolutions

•Managing and monitoring the Black Berry phones for users in the Company

 

 

 

 

 

SYSTEMS ADMINISTRATOR

NOVEMBER 2004 – AUGUST 2005

SKY PARK (Newark International Airport)

 

Responsibilities:

 

•Responsible for the management and development of management team

•Performing Human resources administration, which includes recruitment, problem resolution, performance management and terminations

•Manage the accounting function to insure accuracy and receipt of all income

•Maintaining and servicing all Hardware and Software problems

•Managing a team of 13 workers in daily shift

•Knowledge of all Network Protocols (TCP/IP), Servers including NT/2003, Citrix and

              Mas90

•Handling all employees Outlook accounts and making sure they are up to date

•Responsible for creating maintaining and organizing Network and PC               

documentations

•Managing all security and anti-virus upgrades, (Symantec Corporate Edition)

•Handling Customer Problems as well as performing Management Duties

 

 

CUSTOMER RELATIONS MANAGER

MAY 2002 – NOVEMBER 2004

BRITISH AIRLINES

NEWARK INTERNATIONAL AIRPORT

 

Responsibilities:

 

•Working with the aircraft staff to satisfy the needs of passengers

•Keeping the Computer network up to date, along with Data Entry

•Manage staff as needed

•Maintaining and printing daily incoming and outgoing E- mail accounts

•Fixing basic computer problems (Software and Hardware)

•First level support for personal Computer upgrades and installations

•Setting up reservations through the Database

•Duties include Faxing, Filing, and Updating Reservations; Make sure to give high importance to VIP   passengers, and Overseas Communications as required, etc.

•Airlines worked with Air India, USA3000, Air Jamaica, British Airlines and Lufthansa.

•Reporting to Bombay for updating and Training issues

•Extensive phone calling to various International headquarters to fix data related problems

 

 

Additional information can be furnished upon request.