Ken Walden

waldenken@msn.com

Orlando, Florida

407.408.5192

 

At a Glance

 

Providing services with proven abilities in capturing new business while managing, migrating and supporting current customers’ physical, virtual, and cloud computing infrastructures and complex projects through years of discipline as a Enterprise Cloud Architect. Demonstrated ability to manage team to ensure maximum productivity and control costs through the most effective uses of manpower and available resources. Skilled at conducting procedures that improve the efficiency of systems operations and develop and delivering of technical solutions. Able to manage multiple projects while maintaining a strong customer service focus. Ability to work collaboratively and independently to ensure both internal and external customer satisfaction through responsive communication, both written and verbal.

 

 

Professional experience

 

06 / 2014 – Current      CenturyLink Cloud                     

Senior Cloud Architect – CDC, VPDC, DDC, CLC, AWS
 

·  Provide technical and administrative support for cloud migrations across four Cloud Computing Platforms.

·   Research and Development of Cloud Computing services to connect CenturyLink Clouds

o   VMware SRM, vCloud Connector, Rackware, Data Gardens

·   Research and Development of Cloud Computing services to connect non CenturyLink Clouds

o   VMware, Azure, AWS

 

10/ 2008 – 06/014      Lockheed Martin                     
 

Cloud Architect

 

·   Data Center Migration for GCSS-AF (Air Force)

o    Server Consolidation / Virtualization; Disaster Recovery / Business Continuity; ITIL; Security; Applications & Data Migrations – in Amazon Web Services GovCloud

o   Server Consolidation / Virtualization; Disaster Recovery / Business Continuity; ITIL; Security; Applications & Data Migrations – in DISA MilCloud

 

 

10/ 2008 – 12/13      Lockheed Martin  - SOLAS              
 

Cloud Architect and Business Capture Associate

 

 

 

·   Responsible for developing, establishing, and maintaining company relationships with strategic Cloud Computing Service products with Dell, EMC, NETAPP, Cisco, Juniper, F5, and  CA and  new customers.

·   Proven ability in Data Center Redesign / Consolidation; Server Consolidation / Virtualization; Disaster Recovery / Business Continuity; ITIL; Security; Applications & Data Migrations to new platforms (.Net, VMware, Linux).

·   Research and Development of strategic business plans, architecting, and implementation of enterprise resource planning (ERP) support Cloud Computing services to the federal marketplace.

·   Establishes milestones and monitors adherence to master plans, schedules, and identifies program problems and obtains solutions.

·   Ability in bringing on-time deliverables to fruition into the federal market place.

·   Demonstrate a holistic understanding of Data Center Operations (i.e. Production operations, Server, Storage, Network, Data Base Mgt., Systems Mgt., Helpdesk, DR/Business recovery practices etc.).

·   Provide advanced knowledge of Virtualization design and hands on implementation using VMware’s products – working collaboratively with ISS NIST Three-Tier security model.

 

 

 

 

06 / 2007 – 09 / 2008      Flatirons Solutions / FAA                     

Business Systems Analyst
 

·  Manage the development of Business Requirements, Functional Requirements and System Requirements for FAA’s Traffic Flow Management hardware and software migrations.

·  Work with customers to analyze business needs, define and document business requirements, document and evaluate business process changes, research business and technology solutions to meet business requirements, and provide testing and training as required.

·  Create Use Cases and Process Flow Diagrams to support the functional requirements.

·  Provide consulting, systems integration, systems & software engineering, and program management expertise to corporate and government clients.

o  Convert FAA Windows and Linux systems into virtual machines using VM Ware Converter, VM Ware Workstation up to an ESX Server for actual simulation for various proofs of concepts.

·  Provide technical and administrative direction for personnel performing development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.

·  Work as a member of a consulting team but is also expected to work independently to identify and resolve other client support needs within a dynamic environment.

 

08 / 2006 – 06/2007      Sun Micro Systems             Ashburn, Virginia

Business Systems Analyst
 

·  Facilitated small and large meetings and conducts information gathering sessions with customers to document work processes, data requirements, data flows, business process and data interdependencies, and potential future business needs.

·  VMware systems administration is supporting a large scale, highly available 24/7 environment.

·  Researched potential software features, processes, data flows, data elements, DBMS requirements, hardware requirements, O/S requirements, availability of vendor support, pricing options, conversion costs, implementation costs and other related items and costs.

·  Piloted applications and roll out responsibilities including the delivery of training sessions.

·  Wrote documentation such as requirements, test strategies and training manuals. Updated existing IS documentation Requirements, Workflow, User Manual etc.

·  Served as a point-of-contact to internal departments for execution of Operational Improvements and Enhancements for BPS applications.

·  Makes recommendations if needed for approval of major system installations.

 

04 / 2006 - 08 / 2006        Comtek                                                             Fairfax, Virginia

Broadband System Analyst

 

·  Meet with the Business stakeholders to develop, gather and review the requirements for submittal of Customer Requests to AMDOCs and IT for sign off.

·  Enter all Functional Requirements into the Sales Channel Matrix to ensure overall flow is covered end to end such as Order Entry, Order Management, Forward Logistics, Provisioning, Reports, Commissions, Finance, Support, Etc.

·  Planned, implemented, and maintained broadband over power line wireless hardware using the latest technologies, including networks, routers, servers, and systems hardware.

·  Provided system administration, analysis, testing and integration encompassing a number of information technology disciplines within a VM Ware virtual environment.

·  Work with R&D, IT, Manufacturing and other engineering functions to troubleshoot and help resolve complex technical issues to ensure successful release of new wireless products.

·  Developed detailed wireless site requirements including site assessment, path analysis, feasibility, spectrum evaluation, facilities interface.

·  Report the progress of development projects to upper management.

 

 

01 / 2005 - 03 / 2006      Funchasers LLC                     Fairfax, Virginia
 

Project Manager

 

·  Managed sub-contractors for developing database driven web pages using SQL Server for the database and open standards/languages - ASP, JavaScript, CSS, and HTML

·  Analyzed and design, testing and implementation for enhancements and new development as required.

·  Responsible for the creation of the "look and feel" of the site and successfully integrating elements of visual appeal, usability, and navigation by using Adobe Photoshop and Macromedia Suite.

·  Configuration of server for website hosting, Mail Server, SQL Server, Service Packs, Authorize.net plug-ins, and firewall configurations

·  Website Optimization, Testing and compatibility checks with IE, Netscape, Safari, Fire fox, and AOL.

7 / 2003 - 12 / 2004      Nextel                     Fairfax, Virginia
 

Business Systems Analyst

 

·  Responsible for compliance and surveillance activities for the IP Billing Platform.

·  Maintained CRM software such as Salesforce.com for end user requirements.

·  Provided Operational CRM support to front office business processes, including sales and marketing.

·  Documented user requirements to define and describe the end user.

·  Assisted the customer and development teams to navigate through requirement related issues.

·  Used CRM tools to manage customer relationships including storage and analysis of the customer, vendor, partner and internal process.

·  Documented internal control environment; assessing compliance with existing control documentation and analyzing the effectiveness of the controls in achieving control objectives.

·  Responsible for supporting IP Billing Platform, Customer Ops,  Sales Ops and vendor support such as QPASS and Amdocs.

·  Provided and assisted level 1-3 application/system activities through active troubleshooting, log analysis, and communication updates.

·  Analyze and document suggestive implementation creative solutions to environmental production issues.

·  Coordinated with internal and external customers, vendors and service content providers to achieve success and prompt resolution.

·  Provided support to testing group during and post-implementations or as required.

·  Address possible system functionalities gap per business requirement and conduct walkthrough with team prior to system testing.

·  Track and document defects using Vantive ticketing system.

·  Provide status reports to management and communicate to the business community on application and/or system statuses.

·  Works with team members or Production Support representatives to resolve production application issues.

·  Assist Manager-IT with documenting and communicating production support processes to ensure that all business needs are met.

 

11 / 2001 – 05 / 2003        Freddie Mac                     Tyson’s, Virginia

Computer Network Operation

 

·  Administration of VM Ware, Microsoft Windows systems, SAN technology and Various database systems

·  Managed the installation and deployment of the Windows 2000 migration and ongoing support of various hardware including PC’s, servers, and scanners, wireless networking equipment, and communications systems.

·  Established infrastructure for remote users using Citrix, Palm Pilots and VPN settings.

·  Ensured the delivery of expected requirements and managing the project post-deployment activities.

·  Coordinated with all appropriate groups and personnel to ensure excellent delivery of programs.

 

05 / 1997 – 10 / 2001              Xybernaut Corporation                        Fairfax, Virginia
 

Systems Engineer

 

·  Integration, Testing and Support for Xybernaut Speech Activated Wearable Computers, Networks, Wireless Equipment (802.11/etc), and Operating Systems.

·  Consultation and billable work with law enforcement agencies and the Department of Defense. 

·  Development and evaluation of voice activated forms with IBM Via Voice, Dragon Naturally Speaking and Coversay Web.

·  Website Development (HTML) and Graphic Design

·  Company Presentations, Product Demonstrations, Trade Shows and 50% Travel

Education Northern Virginia College              Annandale, Virginia Associate of Science, Information Systems Technology   Strayer University                             Washington, DC Bachelors of Science,  Computer Information Systems Technology

 

Certifications

Art of service -  Cloud Computing Expert

VCP – VMware Certified Professional

Cisco – Cisco Gold Data Center Architecture Engineer

Exin – ITILv3

CWNA – Certified Wireless Network Professional

NSA IAM - National Security Agency's INFOSEC Assessment Methodology

MCP – Microsoft Certified Professional

Cisco – Cisco Unified Computing Technology Design Specialist

Cisco – Cisco Design Center Storage Networking Design Specialist

Cisco – Cisco Sales Specialist for Unified Fabric Technology

Cisco – Data Center Networking Sales Specialist

Cisco – Cisco Data Center Storage Networking Sales Specialist

Cisco – Cisco Data Center Unified Computing Sales Specialist