HEATHER MINTY

 

PROFESSIONAL SUMMARY

·               Experienced Project Engineer successfully managed mid to large IT deployments of varying complexities

·               Extensive experience Implementation of Data/Voice projects from planning, execution to completion.

·               Enterprise experience with data network design, center migrations, plus extensive experience network design and architecture

·               Experienced IT Project manager logged over 3600 credit hours(PMBOK)

 

TECHNICAL SKILLS – experienced in

·               VOIP and telephony deployments – PBX, PRI, circuits, WAN connectivity (9 years)

·               VOIP – Cisco: UCCX, CUBE, Call manager, & Avaya

·               Cloud computing AWS/Microsoft Azure/Office 365 architecture/migration

·               Data center implementation, direct connect,

·               Cisco route/switch - catalyst series /Nexus 5K and 7K , CAT-OS,Cisco IOS, IOS-XE, and NX-OS

·               Nortel (Avaaya) Route /Switch (BPS2000’S, ARN’S etc. Avaya 3524T

·               Infrastructure implementation: Ethernet Cat5/Cat6e cabling/Fiber optic/Wireless

·               Firewall technologies: PIX / ASA 5500 Checkpoint, Sonic Wall

·               Load balancing technologies:  Citrix, NetScaler &XenApp

·               virtual technologies, VMware, Hypervisor, Virtual Box, Sandbox,

·               Wireless technologies 802.11 A/B/G/N, Interior/Exterior AP’S, Cisco, Motorola WAPS

·               Working knowledge of WAN technologies, F5 Big LTM, Optimization and Compression Appliances

·               Working knowledge of Data Center technologies : Nexus 7K – FEX, VPC, OTV

·               WAN:, circuit provisioning, use of  connection technologies, ATM and Frame Relay, DWDM SONET

·               Implementation, trouble-shooting and monitoring of routing protocols (BGP, OSPF,EIGRP and RIPv2)

 

Management Systems: CA, Tivoli, Remedy 

Network Monitoring: Wireshark, Orion Solarwinds

 

PROFESSIONAL EXPERIENCE

Network Engineer (remote)                                                                                                  

Cobham Advanced Electronic SolutionsJanuary 2016-April, 2016

305 Robinson Rd., Lansdale Pennsylvania

 

 

·               Architected BGP solution to merge two pre-acquisition networks on MPLS, one network full intermeshed BGP solution, the second EIGRP OTP global netwok.

·               Security assessment feasibility for DFARS assessment for NIST compliance.

·               Migration of legacy environment from recent acquisition to current environment

·               Knowledge of CISCO IOS (NAC, netflow, QoS, S; DMZ, LAN/WAN, security zone),

·               Cisco ASA5500 /Juniper SRX firewalls

·               Routing switching in an enterprise environment, BGP, OSPG, EIGRP, route redistribution and policy based routing.

·               LAN switching (HSRP, port security, trunking and vcp), solid knowledge of CISCO IOS (NAC, netflow, QoS, S; DMZ, LAN/WAN, security zone

 

Environment: Netscreen series (Juniper) SRX220,Cisco ASA, Cisco Nexus 7K, Paolo Alto, OSPF, Cisco 4500 Catalyst,6500, Cisco 3945. Cisco2901, 2921 series routers

 

 

 

 

 

 

TracFone Wireless, Inc. MiamiJuly 2015

Network Specialist, Information Security

 

·               Review and ongoing assessment of firewall, router, switches, VPN, SSL and other network component policies and configuration standards.

·               Security assessment of firewall, router, switches, VPN, SSL concentrator and other network component security configurations.

·               Web and mobile application security development requirements based on OWASP, PCI and other standard methodologies to ensure secure coding practices are incorporated with the SDLC process.

·               Network and Application vulnerability scans, and track proper remediation of findings, in order to determine company exposure and related security risk.

·               Configuration and maintenance of network devices monitoring tools (including setting up intrusion event alerts and notifications).

·               Validation of firewall configuration and rules to maintain secure connections (internal and external).

·               Assist in the development and maintenance of Information Security Policies & Procedures as necessary to address technology changes, business needs and evolving security threats.

·               Coordination and follow up on the remediation of internal and external penetrations tests.

·               Mitigating and preventing DDOS attacks.

·                Part of Network security team responsible for global LAN/WAN and security. Analyzed a large volume of security events and identified data breaches in firewall events to assist in troubleshooting.

Environment: Netscreen series (Juniper) Cisco ASA, Cisco Nexus 7K, Paolo Alto, OSPF, Cisco 4500 Catalyst

 

AT&T Operations Integration Management (OIM) 10/2014 – 05/2015

Technical Architect Security (Remote)

·               Operations Integration Management (OIM) team member in support of IBM BlueSky Legacy migrations to iGEMS.

·               Directed the day-to-day of the technical team edge Cisco routing and switching, routing protocols.

·               Responsible for interfacing and facilitating collaboration with Work Center Operations Implementation SMEs, IT Operations Technical staff members, IBM technical staff as well as other OIM Team members to implement the Incident Management Operational Model specified.  

·               Coordinated necessary internal infrastructure requests necessary to initiate the connectivity solution based on current designs

·               Communicated the transformation approach as needed to various external teams or stakeholders

·               Resolution of technical connectivity issues, topology mapping and architecture

·               Work and assist the SD engineers for the necessary configuration/script changes to enable monitoring and connectivity

·               IT technical staff coordination Network Operations, Network Engineering and Network Project Management

·               iGEMS GFP-CPE (SMARTS) ad SNMP Network Management Systems (NMS) architecture

·               Large complex IP networks and associated components, e.g. CISCO edge routers

·               Microsoft Office and working knowledge of Windows OS / Unix / Linux / Ubuntu systems

·               Work with cross-functional teams to design and implement business requirements

·               Planning, design and execution of network management activities

·               Use of IPSec encryption tunnels to implement a SNMP v3 Network Monitoring System for enterprise clients standard

 

Environment: Architecture, VPN SNMPv3, AT&T tools, Action 4, AOTS, Business Direct, Visio: IPSEC tunnels

 

IBM Global Services

Customer Con-Way, Portland, Oregon03/2014 – 06/2014

Network Specialist - Steady State Support & Implementation

·               Implementation of Avaya VOIP - Avaya 3524/48 t switches

·               Supervised network equipment installation, validation and certification activities in

nationwide enterprise upgrade.

·               Frequent communication and coordination with various project managers to meet an aggressive deadline, to efficiently resolve escalated issues.

·               Supervised equipment testing and validation

·               Development of hardened equipment configuration standards

·               Test result documentation and upgrade of existing project architecture and documentation.

·               Managed a variety of technical tasks, as part of implementing and operational validation of the WAN and LAN infrastructure.

·               Support of a large integrated DC environment (Cisco), Checkpoint firewalls, Cisco switching, Wireless, Routing (BGP & OSPF) checking and validation of existing configs to conform to project architecture runbooks

·               Support Working knowledge F5

Environment: Cisco Route, Avaya Switch & VOIP architecture, Motorola WAP’s, Cisco, Nexus 7K, BGP, OSPF

 

Amazon Web Services 01/2014 – 03/2014

Technical Project Manager

·               Upgrade data center to support AWS cloud infrastructure Data Centers AWS Prod & EC2 Technical familiarity AWS infrastructure and edge Infrastructure, edges devices, routers aggregate switches, including SRX firewalls, Nexus 7k

·               AWS cloud technologies: EBS, S3, Cloud front, virtual private cloud, IAM, High Availability, Route 53

·               Design and deployment of AWS architecture, elasticity, bootstrapping, auto scaling

·               Direct connect optics provisioning DWDM & SONET connections

·               Spec’d new equipment, procurement requests, BOM, PO’s, PCR’s and change requests

·               Coordination data center net techs & engineers

·               Managed 27 multiple competing cross-functional global projects/programs simultaneously.

·               Worked with in conjunction with engineers ‘detailed and creative solutions to complex problems,

·               Ensured consistency in deployed configurations and track exceptions for follow up and escalation.

·               Excellent organizational skills and project tracking abilities; experience of procurement and logistics, used strong focus with attention to detail; working in a very fast-paced, hectic, and energetic environment, yet able to maintain high quality standards; project/task prioritization and schedule development.

Environment: AWS : Cisco, Juniper

 

Microsoft Corp. 02/2013 – 08/2013

Deployment Program Manager /GFS-Infrastructure Architect

·               Program manager GFS (Global Foundation Services) Infrastructure deployment

·               Led deployment projects through TPMs, NPMs, facilities, and other Data Center deployments, server, installation, migration for augmentation of cloud services to support Microsoft Azure and Office 365 Verticals for global DC’s

·               Prepared project management plans specifying the tasks (Agenda for kick-off meetings, Scheduled Kick-off coordinating with global network personnel, co-ordination to ensure time-critical deliverables, liaising across project teams on complex sub tasks, (optical inter-connectivity) and approaches to be used to provide the services including deliverables, analyses, and reports necessary in addition to conducting & participating daily status meetings to fulfill the requirements of the statement of work. 

·               Data center design, architecture and implementation, Data center’s Tacoma, Asia, & EMEA

·               Security procedures for HBI, MBI, Environments

·               Manage & Monitor technical staff (feet on the ground) Data Center Rack, Stack, Cable and Energize, Network, SAN, Imaging, Asset Update, & Imaging and facilitation with Azure and Office 365 engineers.

·               DWDM /SONET/optical interconnects project for direct connect DC’s

·               Budgets project average $1,000,000.00 plus.

Environment: Cisco, Arista switches ASR, Cisco ASA, BGP, OSPF. GRE, Microsoft Lync, SharePoint, Excel, Office, Office 365. .

 

 

AGROFOODS 09/2011 – 10/2012

Consulting Network Engineer

·               Consultant network administration Miami satellite office

·               Troubleshoot network connectivity issues

·               Windows Server 2003, Back office, Microsoft Exchange Server

·               Disaster recovery

·               Implemented network security protocols (SonicWALL)

·               Telephony-. Nortel PBX

Environment: Windows 2003 Server, Exchange 2003, Symantec,

 

 

Presidio Network Solutions 07/2011 – 08/2011VOIP Project Manager

·               Use of Project Management competencies and knowledge areas to design, implement and install CISCO VOIP solution Broward Memorial Hospital Pembroke Pines

·               Prepared Project scopes of work, (SOW) project costing, implementation, project control & Monitor to closeout

·               Scheduled and conducted project meetings in conformity with statement of work reporting to all stakeholders

·               Prepared and coordinated status reports across functional teams

·               Project Communications plan: scheduling, feedback & analysis

·               SharePoint

Environment: Cisco routing and switching, ASR, Cisco ASA, Cisco UCCX,VoIP, technologies, BGP, OSPF: Wireless Infrastructure and Nexus 7K

 

 

Miami-Dade County 03/2002 – 04/2011

LAN Design Engineer) LAN)

·               Project engineer using project manager competencies, knowledge areas and engineering experience and knowledge to design, implement and completion of network solutions for LAN/WAN networks. /Cabling/ and telecommunications > 39,000 users enterprise environment

·               Managed multi-disciplinary teams for infrastructure deployment – confirming to ITIL & SDLC methodologies

·               Managed project budget from $10,000 to over $3,000.000

·               Contact Center design, architecture and implementation 311 & 911

·               Designed, implemented and administer VoIP Cisco & Avaya hybrid environments and voice gateway systems including s8700 media servers, g700 and g450 med PBX gateways

·               WAN technologies, SONETDWDM , leased lines, T1’s, ISDN, ADSL, Voice circuits, Cisco Wireless

·               Completed over 100 projects per year, varied in scope.

·               Designed and implemented departmental and project procedures and methodologies

·               Managed team for firmware upgrades of 500 Nortel production data switches with no down time

·               Created project methodology to inventory existing premise equipment in multiple remote satellite locations.

·               Assessed Customer needs, to create and implement project plans, conducted status meetings, reporting to multiple stakeholders at various levels within organizational structure, resolving issues that would impact mission critical objectives, meeting project dependencies (tasks, & sub tasks) ie ensuring adequate power requirements were met, ultimately ensuring the timely production of deliverables.

·               Integrated Mainframe connections AS/400’s to desktop

·               Developed Fault tolerance/ disaster recovery scenario’s

·               Knowledge of relevant low voltage code requirements in compliance with local building code and IEEE standards

·               worked with customers to determine data and voice requirements to design and implement new and expanded PBX architecture for converged networks.

·               Determined data circuit requirements, ordered and implemented T1/DSL circuits as needed

·               Use of Visio and AutoCad 2000 to document architecture for new and expanded networks for enterprise environment

·               Monitored and controlled progress of projects: working with vendors and contractors, scheduling meeting and conference calls as necessary

·               Issuing and acquiring approval for change orders as necessary

·               Strong organizational, documentation and project management skills

·               Operations of existing production Nortel BPS2000, 450,460 switches.

·               Planning, designing and implementing ATM and Frame Relay Networks

·               Experience with Access Control List (ACLs), TCP/IP, VLAN, VRF, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS), Quality of Service (QoS) and IP routing

·               Knowledge of enterprise network management platforms for fault isolation management, performance management, disaster recovery capacity planning and reporting.

·               Perform Layer I, II, & III troubleshooting on circuit and resolve any circuit impairments

·               Designing and architecting solutions to mitigate DDOS attacks.

 

Environment: Cisco Route/Switch, Nortel Route/Switch Cisco ASA, Nexus, /Avaya VoIP, Juniper, Nortel switches, QOS, Security, BGP, OSPF, Nortel Shiva, Connectivy

 

Avborne Accessory Group 09/2001 – 01/2002 

Network Administrator

·               Systems administrator for 1000+ workstations Aircraft parts repair and manufacturer

·               Cisco 2600 router, Catalyst 4000 switch, Compaq ml370. 5500 servers, workstations.

 

Exenet Technologies 01/2001 – 07/2001

Network Operations Center Engineer

·               Member of Team to build out of first Data Center/NOC located in Level 3 premises in Miami.

·               NOC engineer

·               Install /configure Cisco router(s), switches catalyst 6000, Compaq ProLiant Servers 2938-L3. NT/ Windows front

·               RMA’s Cisco TAC service Documentation Troubleshooting and problem reports

·               Sun Enterprise Servers Unix

·               Cisco Catalyst Switches, 6500, Cisco Routers2660/Concentrators, TCP/IP, Unix, NT2000 server, IIS, Novell 5.x, VPN

·               Basic Unix scripting and shell environment

 

CERTIFICATIONS

CCNA: Cisco Certified Network Associate

CCNP: Cisco Certified Network Professional (Actively pursuing)

CISCO Wireless (Training 2005)

CISCO IP Telephony Unified Communications Convergence Communications Inc. (Training 12.2004)

MCP (Microsoft Certified Professional)

CNA, CNE (Novell Netware) 4.11

PMP (Actively pursuing) training completed, exam scheduled)

 

 

EDUCATION

 

Bachelor of Arts1982

McGill University, Montreal, Que. Canada

 

B’Arch (equiv) 1992

Architectural Association School of Architecture, London, UK