SUMMARY

 

Highly technical and analytical Infrastructure Engineer with 15+ years’ experience in implementations and consulting with a deep understanding of Microsoft applications. My extensive experience with data centers, network topologies, deploying enterprise applications, and building complex systems combined with strong communication skills and information security best practices have facilitated my ability to effectively collaborate across multiple disciplines as well as internal and external organizations

 

 

TECHNICAL SKILLS

 

Platforms:Microsoft Windows Server, Linux

 

Cloud\Virtualization: Hyper-V, ESX, AWS, Azure

 

Networking:TCP/IP, WANs, LANs, DNS, DHCP, WINS, SMB, SNMP, LDAP, SSH, RDP, RRAS, IAS, RADIUS, Firewalls, RPC, PKI, IPSec, SSL, HTTP, SMTP, POP, Ethernet, VPN, SSH, Secure ID

 

Applications:Active Directory, IIS, SSRS, System Center, PowerShell, Microsoft ISA, Live Communications Server, Veritas Net Backup, Network Monitor, Ethereal, Packetyzer, Snort, Nessus, Microsoft Office

 

PROFESSIONAL EXPERIENCE/ACCOMPLISHMENTS

Sr. Systems Engineer – First Niagara 08/12 – Present

·  Designed and implemented SCCM 2012 architectures for the production and cloud based development environments

·  Led the project team for a migration of SCCM 2007 to SCCM 2012

·  Designed and implemented the SCOM 2012 environment monitoring both the production and cloud based environments

·  Automated deployment of the entire System Center suite and components implementation using the PowerShell deployment toolkit.

·  Automation of software distribution using PowerShell workflows

·  Auto-remediation of alerts and errors detected by SCOM.

·  Automated system configuration of windows servers in AWS.

·  Led the implementation of new ACH, ERS and AML systems.

 

Sr. Systems Engineer – Aquinas Consulting 09/11 – 07/12

·  Designed hardware and software configuration of a multi-node highly available ESX cluster.

·  Led the project team in a multi-site consolidation of 250 physical servers in three locations.

·  Provided training and documentation for ESX 4.1 support and administration.

·  Developed multiple VM templates to facilitate automated server builds.

·  Designed the architecture and implemented System Center Operations Manager 2007 R2.

·  Reduced incident response time and RTO as a result of SCOM auto alert remediation.

·  Developed multiple executive dashboards and performance, availability, security and compliance reports.

 

Sr. Systems Engineer – McKesson 08/08 – 09/11

·  Responsibility for 560 Windows servers in 5 locations.

·  3^rd level support of Active Directory, Host based firewalls, and network infrastructure components

·  400 server System Center Operations Manger deployment in two production data centers.

·  Customized availability, performance, and security reporting of Windows and ESX servers, Network equipment, and environment monitors.

·  ISA 2006 reverse proxy implementation in a lights out production data center.

·  ESX 3.5, 4.0, and 4.1 support on HP C7000 blade chassis in 5 locations.

·  Automation of server builds and provisioning

·  Automation of application installs

·  Windows backups and patch management.

·  Storage configuration and support.

·  Switch and firewall administration.

 

Systems Engineer – Trafelet Delta Funds 09/07 – 07/08

·  Participated in the logical and physical migrations of 75 servers from existing hardware platforms to virtual machines and refreshed hardware.

·  MOM 2005 implementation

·  MOM 2005 to SCOM 2007 migration.

·  Developed customized scripts and management packs to facilitate the base lining, monitoring and reporting of the production environment.

·  LCS 2005 Roll-out

·  3^rd level support of Active Directory, Exchange, and Microsoft network infrastructure components

 

Systems Engineer – E-sync Networks 12/06 – 08/07

·  Provided 3^rd level network and infrastructure support of DNS, DHCP, WINS, SMB, RPC, RRAS, IAS, Radius, Firewalls, PKI, Active Directory.

·  Conversion of 25 servers to virtual machines hosted on VMWare.

·  Physical to virtual conversions to migrate older systems to new hardware platforms.

·  Documented and diagrammed Active Directory and Exchange infrastructures.

·  MOM 2005 implementation, to monitor and provide proactive problem resolution of AD, DNS, and Exchange.

·  Administration of 120 Windows servers in a multi-domain environment.

 

Systems Engineer - Ann Taylor 08/06 – 04/07

·  Re-organized global DNS infrastructure to conform to Microsoft best practices.

·  Multi-domain PKI Implementation, to facilitate secure domain controller connections.

·  MOM 2005 implementation, to monitor and provide proactive problem resolution of AD, DNS, and Exchange.

·  Documented and diagrammed Active Directory infrastructure.

 

 

 

 

 

Independent Contractor – CGJ Enterprises 01/06 – 07/06

·  Custom Windows 2000/2003 installations, deployments and upgrades.

·  Configuration and monitoring of servers and infrastructure services such as DNS, DHCP, WINS, SMB, RPC, RRAS, IAS, Radius, Firewalls, PKI, and VPN.

·   Security management: Active Directory, Group Policy, MOM implementations.

·   Document network and server implementations and existing configurations.

·   Recommend, procure and install client, server, and network hardware.

 

EPS Networking Technical Lead – VOLT/MICROSOFT 06/03 – 10/05

·   Provided 3^rd level network and infrastructure support of DNS, DHCP, WINS, SMB, RPC, RRAS, IAS, Radius, Firewalls, PKI, IPSec, Active Directory.

·   Documented advanced networking deployments and implementations.

·   Collaborated with external vendors and internal product groups to provide timely problem resolution.

·   Developed product and component-specific training for support engineers.

·   Supervised daily activities of 15 support engineers.

·   Promoted to technical lead because of exceptional customer service and problem resolution skills.

·   Canadian trainer and subject-matter expert for ISA Server.

·   Actively participated in selecting and interviewing potential employees to build an additional network support team; responsible for creating various status and related reports.

·   Provided global on-call mentor support for Enterprise Platform Networking Specialty.

 

 

Sr. Windows/Linux Support Engineer – Danzas/AEI 08/99 – 03/03

·   Provided 3^rd level server side support to a rapidly expanding infrastructure.

·   Responsible for the daily support and maintenance of 1400+ users and 100+ NT/2000 and Linux servers across eight locations.

·   Responsible for three first and second-level network administrators.

·   Used strong analytical, problem solving, and customer service skills to make recommendations on the acquisition, modification or upgrading of server hardware and software.

·   Responsible for analysing and solving server/network problems.

·   Utilized advanced knowledge of Windows NT/2000, Red Hat Linux, TCP/IP, Web & Proxy Servers, Clusters, Firewalls, VPNs, configuration of routers, switches, and hubs to ensure system availability.  

·   Authored server management policies and procedures.

·   Documented server implementations and configurations.

·   Participated in regular audits to ensure configuration and security compliance.

·   Participated in three site consolidations.

 

Systems Administrator – Norman Broadbent/UBS 08/98 – 07/99

·   Provided 3^rd level client and first-level server side support to 6000+ clients and 250+ servers in three locations.

·   The environment consisted of NT 4.0 clients utilizing 500+ applications, on a TCP/IP network topology, with mixed backend of NT, UNIX, Sybase and Lotus Notes servers and IBM/DEC mainframes.

·   Participated in national technical forums to discuss and research applications and production problems affecting the environment at a national level and providing first and second level support with solutions obtained from these forums.

·   Provided comprehensive remote and onsite support for domestic and international customers including Tier-III support for LAN/WAN products.

 

TRAINING & CERTIFICATIONS

·   Microsoft Certified Systems Engineer NT 4/2000/2003+Security

·   System Center Operations Manager 2007 R2: Monitoring, Optimizing, and Troubleshooting

·   SANS GIAC Gold Standard-Securing Windows 2000

·   RHCE 300 series courses for 7.0, 7.1, and 7.3