Professional Profile of: Chad Compton

Summary:

Manager/Architect with 17 years of Information Technology (IT) and business management experience with key emphasis in infrastructure management, architecture, telecommunications, vendor management and program/project management. Project types include but are not limited to: traditional routing and switching, Cisco Nexus, security and audit, cloud computing and virtualization; A highly motivated and self-disciplined directing leader with excellent communication skills.

 

Technical Skills:

Project Management, Change Management, Audit: IT Infrastructure Library (ITIL) Foundation Certificate in IT Service Management, Data Warehousing, Business Intelligence and Detailed workflow, PCI, SAS70, SOX, HIPAA audit and compliance    Routing & Routed Protocols, Networking & Security: BGP, IGRP, EIGRP, OSPF, RIP; Muliticast; Security, ISAKMP/IPSEC, GLBP, NAT/PAT, WAN/LAN Administration, provisioning, configuration, troubleshooting, Network Engineering & Systems Administration, Network and System security, VoIP configuration and Design (Cisco and Avaya), Firewalls, VPN, ASA, IDS/IPS , WiFi 802.11 a,b,g,n   DATA & Telecommunications technologies; All Circuit types - xDSL, T1/T3, Fract T1/T3, DS0-DS3, OC3-OC48; MPLS; Cross connects, inside wiring, DMARCs, smart jacks; Routers, switches, Load balancers, CSU/DSU   Cloud and Transport: AWS (Amazon Web Services), EC2, Microsoft Azure, ServcieMesh Agility, Express Route, AT&T NetBond

Ciscoworks & Various troubleshooting tools like Net X-ray, Vantage Point, Robo Mon & Network surveillance tools such as Tonics, SiteScope, and HP Open view NNM, and ticketing systems such as JIRA, Confluence, Remedy, TBS, TMS, Portal, and Trackit.   Systems and software: All Windows platforms Server and clients. Unix/Linux, Mac OSX (Mac Air, MacBook Pro, Mac Mini), Cisco IOS, NX-OS (Nexus), Arista, Juniper JunOS SRX and MX series, Cisco ASA and ASA-X, Checkpoint and other types of firewalls, Knowledgeable with many different software applications and systems           Medical: Infinitt PACS (Picture archiving          And communication system) and Infinitt         RIS (Radiology information system),         OnePacs and OneRis, OsirisX Medical         Imaging, AGFA CR30X xray imaging systems

Professional Experience

 

Milestone Technologies, Austin TX 06/15 – preset

Tier 2 Network Engineer for eBay© Corporate

·               ALL routing, switching, VPN, firewall, Cisco, Arista, Nexus, JunOS, configuration, implementation and support for anything in eBay Global Corporate Network environment.

·               24/7 support and engineering for Tier 2 issues escalated from Tier-1 engineers.

o   Specifically Midnight to 10 AM and also 24/7 oncall rotation  for Tier 2 escalations at any time of the day

·               Review and permit or deny change management requests

·               Perform break-fix for any routing, switching, firewall, WiFi, voice issues in a Cisco, Arisata, JunOS environment

 

CSC/Servicemesh, Austin TX 09/14 – 06/15

Principal Network Architecture Engineer  (asked to relocate but not willing to)

·               ALL routing, switching, VPN, firewall, Azure, AWS, Cisco, Arista, Nexus, design, configuration, implementation and support for anything in regards to the CLoud Labs environment.

·               Routing, Switching, VPN, FW, Cisco, Arista, Nexus, design, configuration, implementation and support for anything in regards to the WebScale/BizCloud HC environment.

·               Principal Architect for the WebScale/BizCloud Hyper-Converged team

o        This is an SDDC (Software Defined Data Center) initiative

o        Ansible deployment

·               All user support for network, and VPN usage in and out of the Data Center for ServiceMesh and CSC

·               Working up to 17 consecutive projects at once

o        Including VCE VBlocks, HybridCloud, WebScale, NetBond, MPLS core, Austin DC1 data center modernization

 

DoubleHorn Communications, Austin, TX (Left due to too many open lawsuits against this company)             11/13 – 9/14

Infrastructre Architect Data and Voice

·   All Network, Security, Voice, design, configuration, implementation and deployment in a multi-tenant hosted VoIP environment

·   Manage, maintain 2 datacenters in all aspects from circuit delkivery, to power, ALL non server device configs

·   Capacity planning

·   Vulnerability assessments

·   Wifi engineering for 802.11 G.. Cisco 1100 and 1200 access points

 

Dell, Plano, TX (Contract Venture Network – contract ended)03/13 – 11/13

Principal Network Architect

Duties:

·          Configure, Engineer, Architect, Design, implemention

o Routers and switches

§  Cisco (all models up to 7300) and Cisco Nexus (2k fabric extenders, 5k, 7k, 1000v), Meraki, HP, Dell, and various others

o Firewalls, VPN, IDS/IPS

§  Cisco, Meraki, Checkpoint, Crossbeam, Sonicwall and various others

o Wireless – 802.11a, b, g, n, ac

§  Cisco, Meraki, Linksys, and various other brands

o Virtualization

§  Cisco Nexus 1000v virtual switches, VmWare ESXi 5 (Vcenter, etc.)

·          Responsible for routing and switching, firewalls, telephony

·          Mentor junior team members, and make design, config, and implementastion suggestions and changes as needed

·          Projects including (but not limited to)

o Hilton Worldwide Datacenter migration from Memphis to Plano

§  Cisco 6500 to Nexus conversion project

·              7K, 5K, 2K fabric extenders, and 1000v virtual switches

§  RightFax implementation project

§  Cisco ASA upgrade project including IOS upgrades to 335 firewalls as well as ACL cleanup of unused ACLs and object group creation to simplify CAL entries

o Hotel acquisition environrment merger project – merging non Hilton networks into Hilton corp environment

 

Siemens, Dallas, TX (Contract ATOS – contract ended)08/12 – 02/13

Lead Architect and Project Manager (Hands-on)

Duties:

·          Led team of Network, Server/Storage and Voice engineers on-site and remotely

o Hands-on design and configuration of route/switch/telephony/security/server/storage

§  Routers and switches

·              Cisco (all models up to 7600) and Cisco Nexus (2k fabric extenders, 5k, 7k, 1000v), HP, Dell, and various others

§  Firewalls, VPN, IDS/IPS

·              Cisco, Checkpoint, and various others

§  Wireless – 802.11a, b, g, n, ac

·              Cisco, and various other brands

§  Virtualization

·              Cisco Nexus 1000v virtual switches, VmWare ESXi 5 (Vcenter, etc.)

o Mentor junior team members, and make design, config, and implementastion suggestions and changes as needed

·          Define and initiate projects in multiple technology disciplines

·          Projects including (but not limited to)

o GAIN get well program for 196 locations in the US and Canada

§  Assess environments (Network, Security, Voice) indentify vulnerabilities and problems, re-design environment to mitigate the risks from those vulnerabilities, reconfigure devices accordingly

§  MPLS conversions at over 100 locations to use various providers and migrate away from leased line connectivity (Traditional T1, T3 {frame-relay, ATM)

 

QT Technologies/Epic Aviation, Dallas, TX (Contract Veloc – company moved to Bend, OR)                    02/12 – 08/12

Infrastructure Manager and Lead Architect (Hands-on)

Duties:

·          Manage infrastructure team including Network, Application development, DBA engineers and architects

o Hands-on design and configuration of route/switch/telephony/security/server/storage

o Mentor junior team members, and make design, config, and implementastion suggestions and changes as needed

o In house application roll-outs and releases

·          Team responsible for all network, Application development, storage, security, virtualization etc.

o Routers and switches

§  Cisco (all models up to 7600) and Cisco Nexus (2k fabric extenders, 5k, 7k, 1000v), HP, Dell, and various others

o Firewalls, VPN, IDS/IPS

§  Cisco, Checkpoint, and various others

o Wireless – 802.11a, b, g, n, ac

§  Cisco, and various other brands

o Virtualization

§  Cisco Nexus 1000v virtual switches, VmWare ESXi 5 (Vcenter, etc.)

o   Load Balancers

§   ACE, and Zeus virtual

o   VoIP

§   Mitel and Cisco

o Storage

o   HP Storage works P2000 (SFF and LFF arrays), MSA2000, and Promise Vtrak 500

·          All software support, all OS’s (server and Client), Virus software, Office, SQL etc.

·          MPLS and other data circuit network and vendor management with AT&T, Time Warner Business, TW telecom, Century Link/Qwest and others including circuit ordering and installations

·          Projects including (but not limited to)

o Flex Pod architecture project

§  Convert physical servers to VMs in ESXi 5 (VmWare)

§  Convert various switch models to Nexus 5000 series

·              Eliminating numerous devices and simplifying design

§  Convert from local storage to SAN (HP Storage works P2000 (SFF and LFF arrays), MSA2000

o MPLS conversions at all locations in 5 states

o Manage all software build releases with Software development and DBA teams

ACS a Xerox Company, Dallas, TX (Contract TRG – contract ended)           08/11 – 02/12

Team Lead Cloud Architect (Hands-on)

Duties:

·          Led Team of architects and engineers for ACS/Xerox Cloud

·          Design, configure and deploy various cloud products (SaaS, DRaaS, IaaS, BaaS etc.) in a multi-tenant environment

o Flex Pods (Express, Select)

§  UCS C-series and B-series servers

§  NetApp fAs2220 or fAs2240 storage and E-series

§  Cisco Nexus 3000, 5000 switches

o VCE VBlocks (100, 200. 300. 700 family)

§  UCS C-series and B-series servers

§  EMC storage

§  Nexus 3000, 5000, 7000 switches

·          Define and initiate projects, and assign tasks to other team members as well as completing tasks in many different technology disciplines

·          Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.

·          Coach, mentor and lead personnel within a technical team environment.

·          MPLS and other data circuit network and vendor management with AT&T, Time Warner Business, TW telecom, Century Link/Qwest and others including circuit ordering and installations

·          Projects including (but not limited to)

o Cisco HCS Hosted Collaboration Solution development and deployment

§  Cloud-based unified communications and collaboration applications

o MPLS conversion project

§  Convert many sites from leased line to MPLS

o Virtualization conversion project for McDonald’s Malaysia and Nike.

§  Convert many physical servers and local storage to Flex Pods or VBlocks

Fujitsu America, Dallas, TX (Contract Kelly IT – contract ended)                                                               02/11 - 08/11

Technical Project Manager and Architecture Lead (Hands-on)

Duties:

·          PM Lead for Cloud Team – including new client business intelligence and development

·          Create diagrams, workflows, project plans, word documents, power points etc. for internal and customer consumption.

·          Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.

·          Define and initiate projects, manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.

·          Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.

·          Coach, mentor and lead personnel within a technical team environment.

·          Network Design and product development for Cloud product offerings

o Flex Pod architecture

§  Fujitsu Primergy servers for virtualization

§  Cisco Nexus 5000 switches

§  NetApp storage

·          MPLS and other data circuit network and vendor management with AT&T, Time Warner Business, TW telecom, Century Link/Qwest and others including circuit ordering and installations

·          Project including (but not limited to)

o Vertex Nexus 7000 project

§ Convert from Cisco 6509s with Sup 720 3BXLs to Nexus 7010s

o Checkpoint virtualization Project

§  Convert Physical Firewalls (Various brands – Nokia Checkpoint, Splat Checkpoint, Cisco ASA, PIX, Crossbeam) to Check Point Security Gateway Virtual Edition (VE)

o Coca Cola EIGRP to OSPF Migration in many locations as well as redistribution between the 2 protocols

American Airlines, Ft Worth, TX - (Contract Ntelicor – contract ended)                                                                 03/10 - 02/11

Lead Architect Network Planning (Hands-on)

Duties:

·          Led team of 7 solution architects in various disciplines (Network, Tools, Server/Virtualizaton)

·          Configure and deploy various network devices in many different technologies (Route/switch, Security, and Telephony).

·          Design configure and deploy Nexus environment pilot, and later production Nexus implementation

·          Coach, mentor and lead personnel within a technical team environment.

·          Cloud Computing with Amazon environment managing tunnels into & from the cloud

·          MPLS network migrations and vender management with AT&T, Verizon Business, Telefonica, Sita

·          Projects including (but not limited to)

o Nexus network conversions from 6513s and  and 4507s

§  2k Fabric Extenders, 5k, 7k, 1000v

o CiscoWorks deployment for audit compliance (config backups and archiving, and pushes to devices)

o Cisco PIX 535 to ASA 5535 conversion project (655 firewalls total)

 

The Planet, Dallas, TX (Contract - Company purchased by Soft Layer)                    06/09 - 03/10

Team Lead Tier-2 Engineering (Hands-on)

Duties:

·          Manage 6 engineers on the Tier-2 Network Engineering team

·          Project documentation including: project docs, customer presentations, scheduling, Workflows

·          Peer review all changes and configurations for routing and switching

·          Manage all FW and ASA changes

·          Manage all Day-to-Day network operations, changes, break-fixes, support

·          Responsible for Network design and support

·          Maintain Cisco ACS, Cisco Works, Orion, HP Openview

·          Router, switches, firewall, Load balancers configurations

·          Vulnerability assessment and traffic shaping, QoS, policy routing

·          Project management including: project docs, customer presentations

·          Review project plans to plan and coordinate project activity

·          Mentor new team members

·          Security compliance and audit (PCI)

·          Project including (but not limited to)

o Datacenter migration

§  Migrated Houston DC to Dallas

o MPLS conversion project

§  Upgrade datacenters to 1gig and 10Gigabit connectivity

Arbonne International, Addison, TX (Contract – parent company filed for bankruptcy)       09/08 - 09/09

Team Lead NVV Network, Voice & Video Engineering (Hands-on)

Duties:

·          Managed day to day operations for Network, Security, & Voice team

·          Responsible for Network design and support and VoIP design and support

·          Security design, configuration, network security utilizing FW, VPN, IDS, ASA, etc.

·          Server load balancing and global load balancing

·          Admin for ACS, Cisco Works, Orion

·          Vulnerability assessment and traffic shaping, QoS, policy routing

·          Project management including: project docs, customer presentations

·          Installed, designed. supported Cisco Unified Communications - Call manager, Unity, UCCX, IPCC

·          Circuit ordering, turn-up and disconnects

·          Security compliance and audit (PCI)

·          Data Center migrations

·          Project including (but not limited to)

o Cisco VoIP rollout project 500 seats

§  Cisco Call manager install

§  Unity install

§  Cisco 3745 voice gateway installs

o Cisco Unified Contact Center (UCCX) install project for 150 seat call center

Citigroup, Irving TX (Contract Judge Group – contract ended)                                                     06/08 – 09/08

Senior Project Manager

Duties:

·          Developed the business case with emphasis on NPV, IRR and ROI.

·          Create Visio diagrams, workflows, project plans, word documents, power points etc. for internal and customer consumption.

·          Drove implementation for 157 country network upgrades on 4 continents

·          Managed cost budget to allocate overall cost estimate to individual tasks.

·          Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC.

·          Project including (but not limited to)

o OC12 upgrade project

§  Added OC12 connectvity to 13 Datacenter locations on 6 different countries

o OSPF area cleanup project

§  Redistribute devices to other OSPF areas to improve convergence

National Default Exchange - Addison, TX (Perm – Engagement ended - purchased by competing firm)06/07 – 06/08

Manager of Network Operations (Hands-on)

Duties:

·          Managed team of 6 (4 perm and 2 consultants)

·          Responsible for all routing and switching

·          Responsible for implementation of Checkpoint Firewalls and Cisco Pix Firewalls and Cisco ASA

·          Network management, Design and engineering

·          Payroll, Time tracking, Budgeting, Purchasing of all network and voice equipment

·          Project management including: project docs, customer presentations

·          Configured and maintain Load balancers and managed server farms load

·          Projects include (but are not limited to)

o MPLS conversions from Frame and point-to-point connections

o Cisco ACS implementation project

§  Utilizing Cisco Secure ACS Solution Engine v4.1 (1121)

o Data Center migration

§  Migrated from in-house onsite  to offsite colo facilty

Crestside Facilities Corporation (DTCC), Coppell, TX (Perm - Site move to HQ in New York)  06/06 - 06/07

Team Lead Network Engineering (Hands-on)

Duties:

·          Led team of 6 engineers (2 in Coppell and 4 in NY)

·          Networks design, engineering and support

·          Firewalls (Checkpoint, Crossbeam, Cisco), Proxy servers and Load Balancers

·          Implementation/installation of Avaya VoIP - IP office, and various phones

·          All Routing and  Switching

·          WAN circuit administration, MPLS conversions

·          Audit compliance reporting and administration

·          Projects include (but limited to)

o Checkpoint FW upgrade project

§  Upgrade to NGX on Nokia and Splat Firewalls

§  Disaster Recovery site build-out project

D.R. Horton - Fort Worth, TX (Contract Matrix – contract ended)                                                                     06/05 - 06/06

Team Lead Network Engineering (Hands-on)

Duties:

·          Team Lead Network Design and Engineering team 5 members

·          ATM, Frame-Relay, XDSL, Configuration and administration

·          VoIP Installs, config & design; Avaya IP Phones 4600, and IP office 412, Avaya 8500 VoIP Switches

·          Sas70 audit compliance

·          Migrate remote site locations to shared data center locations

·          Cisco router and switch configurations

·          Security - Pix Firewall, IDS, Secure VPN Clients and concentrator

·          Cisco Secure ACS, Cisco Works admin

·          Vulnerability assessment and traffic shaping, QoS, policy routing

·          Project manager for VoIP Migration , MPLS network conversions, and Cisco Secure ACS implementation

·          Responsible for 802.11a/b/g configuration administration and design

·          Circuit test, turn-up, troubleshooting, and configuration of xDSL, ATM, Frame Relay, MPLS

·          Project details available upon request

 

 

Southern Methodist University - Plano, TX (Perm) 12/03 - 12/05

Adjunct Professor - Cisco Curriculum

Duties:

·          Head Instructor CCNA Cisco Certified Networking Associate curriculum

·          Head Instructor CCNP Cisco Certified Networking Professional curriculum

·          Head Instructor PIX Firewall Specialist curriculum

·          Head Instructor CCSP Cisco Certified Security Professional

·          Develop curriculum to keep classes abreast of the latest technology

·          Student conferences

·          Documentation with Visio and Excel

·          Hiring other instructors, scheduling, disciplinary actions

Perot Systems - Plano, TX (Perm – Left to pursue teaching)                                              02/04 - 06/05

Senior GIS (Global Infrastructure Services) Engineer (Hands-on)

Duties:

·          Network Design and Engineering for multi country, multi continent, multi-vendor networks

·          Project Documentation

·          ATM, Frame-Relay, DSL configuration, administration design and support

·          Cisco VoIP configuration, administration and design

·          Cisco router and switch configurations

·          Security - Pix Firewall (515, 525), Cisco IDS 4250, and VPN configurations

·          Cisco ACS configuration and support

·          Pre-sales Engineering and Post sales engineering

·          Data Center Migrations from customer locations to Perot core data center

·          Vulnerability assessment and traffic shaping

·          Change management proposals and implementation

·          Project details available upon request

Verizon OSN Command Center - DFW Airport, TX (Perm - Company buy-out staff reduction)        06/02 - 11/03

Network-Ops Manager (Hands-on)

Duties:

·          Manage network engineering team (6 members) for Verizon Network-Ops Services

·          Team was responsible for routing between Verizon COs

·          Assist in Cisco router and switch configurations and troubleshooting

·          3^rd tier Circuit test, turn-up, troubleshooting, and configuration of xDSL, ATM, Frame Relay, X25

·          Point-to-point, & WAN circuit configuration, provisioning, administration & trouble management

·          Network administration, network intrusion monitoring & vulnerability assessment, firewall administration

·          Network Change documentation and implementation

·          Scheduling, disciplinary actions, conflict resolution

·          Project details available upon request

I P Communication - Dallas, TX (Perm - Company filed for bankruptcy)   09/01 – 06/02

Manager Retail Test & Turn-up (Hands-on)

Duties:

·          Managed team of 17 engineers responsible for Test and Turn up and support for retail connectivity division

·          Pre-sales meetings with potential clients to address any technical concerns during sale presentations, as well as design recommendations

·          Project documentation

·          Time tracking, payroll, disciplinary actions, employee reviews and assessments

·          ATM & xDSL Backbone and Point-to-Point WAN remote Administration.

·          Implementation, configuration, provisioning, and trouble management of ADSL, SDSL, IDSL, ATM and Frame

·          Various types of router and switch configs

·          Vulnerability assessment, traffic shaping, firewall administration (Pix and Checkpoint)

·          Management of Telco trouble issues for LEC circuits

·          Network/System administration and Monitoring, and Change management

·          Project details available upon request

Equant Networks - Dallas, TX (Contract ended)         0 3/01 - 09/01

Senior Engineering Project Manager

Duties:

·          Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.

·          Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.

·          Coach, mentor and lead personnel within a technical team environment in Network Engineering and design

·          Project details available upon request

 

I P Communication - Dallas, TX (Contract ended)                                                                                   08/00 - 03/01

Manager Retail Trouble Management (Hands-on)

Duties:

·          Supervisor for Retail Trouble management team of 10

·          Time tracking, payroll, disciplinary actions, employee reviews and assessments

·          xDSL ATM Backbone and Point-to-Point WAN remote Administration.

·          Administration of ADSL, SDSL, IDSL, DS1 and DS3 circuits.

·          Various types of router and switch configs

·          Troubleshoot VoIP configs on Cisco based networks

·          Network Monitoring, Network Administration, System engineering

·          Vulnerability assessment and traffic shaping & firewall administration (PIX and Checkpoint)

·          Management of Telco trouble issues for LEC circuits with Remedy.

·          WAN and LAN installs and support.

·          Documentation with Visio and Excel

·          Project details available upon request

·           

FlashNet Communications - Fort Worth, TX (Company acquired by SBC and relocated to San Antonio TX)04/99 - 08/00

Supervisor Network Team (Hands-on)

Duties:

·          Supervised team of 6 Network engineers

·          Time tracking, payroll, disciplinary actions, employee reviews and assessments

·          Testing, Tracking, deployment, and installation of network hardware implemented by FlashNet

·          Troubleshooting, installation, repairing, and upgrading on site and remotely

·          Network/System Administration installs, support and Secure traffic shaping

·          Provide 3^rd tier support for Identifying Network Vulnerabilities, Firewall, Router and Switch configurations

·          Documentation with Visio and Excel

·          Project details available upon request

SBC- Southwestern Bell - Arlington, TX (Perm - Career change to networking)                                                           03/97 - 09/98

Rehab & Special Services

Duties:

·          Largescale repair and restoration of POTS lines, and Data circuits including by not limited to DS3

·          Mentor junior techs and provide support for Troubleshooting, installs, and large scale repair of various types of data/voice circuits

·          Voice and Data Circuit turn-ups at COs, order management, trouble calls

·          Site and CO hardware installs

JSVA Enterprises - Richmond, VA (Perm)1995 - 1997

Manager Communications Maintenance and Support (Moved back to TX)                                                                               

Duties:

·          Managed maintenance and repair team for all phone and data transfer issues.

Education

·          Bachelor of Science - Information Technology Services Management

o University of Phoenix - enrolled but not currently attending

·          Certified Associate in Project Management (CAPM) - PMI (Project Management Institute)

·          Best Practices in Organizational Change Management - PMI (Project Management Institute)

·          IT Infrastructure Library (ITIL) Foundation Certificate in IT Service Management

·          CCNA, CCNP, CCSP Cisco Certified Security Professional

·          CCIE Cisco Certified Internetworking Expert - Data Center

o Written passed Feb 2015, lab tentatively scheduled for Summer 2015

·          Checkpoint Firewall NGX